Keyless MERCEDES-BENZ E350 2010 W212 User Guide

ESCGObserve Safety notes, see page 62.
The Electronic Stability Control (ESC) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESC recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESC works to stabilize the vehicle. The ESC is
especially useful while driving off and on wet
or slippery road surfaces. The ESC also
stabilizes the vehicle during braking and
steering maneuvers.
The ESC warning lamp ä in the instrument
cluster comes on when you switch on the
ignition. It goes out when the engine is
running.
GWarning!
Never switch off the ESC when you see the
ESC warning lamp ä flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESC cannot
prevent accidents resulting from excessive
speed.
! Vehicles with 4MATIC: Because the ESC
operates automatically, the engine and
ignition must be shut off (SmartKey in
starter switch position 0 or 1 or KEYLESS-
GO start/stop button in position 0 or 1)
when the parking brake is being tested on
a brake test dynamometer.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC: Because the
ESC operates automatically, the engine
and ignition must be shut off (SmartKey in
starter switch position 0 or 1 or KEYLESS-
GO start/stop button in position 0 or 1)
when the parking brake is being tested on
a brake test dynamometer or when the
vehicle is being towed with one axle raised.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESC will only function properly if you
use wheels of the recommended tire size
as specified in the “Technical data” section
of this Operator’s Manual.
i The DISTRONIC PLUS and cruise control
switch off automatically when the ESC
engages.
Electronic Traction System
(ETS/4-ETS) GObserve Safety notes, see page 62.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESC. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESC, the
ETS/4-ETS is still enabled.
Driving safety systems65Safety and security212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 65Z

ActivatingXWith SmartKey: Remove the SmartKey
from the starter switch.
XWith KEYLESS-GO: Turn off the engine and
open the driver’s door.
Deactivating
XSwitch on the ignition.
iStarting the engine will also deactivate
the immobilizer.
In the event that the engine cannot be
started (yet the vehicle’s battery is
charged), the system is not operational.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
Ra door
Rthe trunk
Rthe hood
The alarm will stay on even if the activating
element, a door, for example, is closed
immediately.
The alarm system will also be triggered when
Rthe vehicle is opened with the mechanical
key
Ra door is opened from the inside
Rthe trunk is opened with the emergency
release button
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 73).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
72Anti-theft systemsSafety and security
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 72

iUnless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
Canceling the alarm
To cancel the alarm, do one of the following:
XInsert the SmartKey into the starter switch.XPress button % or & on the
SmartKey.
In vehicles with KEYLESS-GO:
XGrasp an outside door handle.
The SmartKey must be within 3 ft (1 m) of
the vehicle.XPress the KEYLESS-GO start/stop button.
The SmartKey must be inside the vehicle.Anti-theft systems73Safety and security212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 73Z

Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting XGlobal unlocking: Press button %.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
XGlobal locking: Press button &.
Selective setting
If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button % will then only unlock the driver’s
door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp ( Y page 79) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Press button % once.XGlobal unlocking: Press button %
twice.XGlobal locking: Press button &.
KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey. The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the trunk lid
R the fuel filler flap
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Locking and unlocking77Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 77Z

iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Important notes on using KEYLESS-GO
R You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
( Y page 76).
R You can combine KEYLESS-GO functions
with normal SmartKey functions (e.g.
unlocking with KEYLESS-GO and locking
with button &).
R Always carry the SmartKey with you.
R Never store the SmartKey together with
- electronic items such as a mobile phone
or another SmartKey
- metallic objects such as coins or metal
foil
Doing so could impair the function of the
KEYLESS-GO system.
R To lock or unlock the vehicle, the SmartKey
must be located outside the vehicle within
approximately 3 ft (1 m) of a door or the
trunk.
R When the vehicle has been parked for more
than 72 hours, the KEYLESS-GO function is
deactivated. Pull an outside door handle
and switch on the ignition once to activate
the KEYLESS-GO function.
R If the SmartKey is positioned farther away
from the vehicle, the system may no longer
recognize the SmartKey. The vehicle
cannot be locked or the engine started via
the KEYLESS-GO system.
R If the SmartKey is removed from the vehicle
(e.g. if a passenger exits the vehicle with
the SmartKey)
- when pressing the KEYLESS-GO start/
stop button or trying to lock the vehicle
with the outside door handle the
message Key Not Detected appears in
the multifunction display
- with the engine running, the red message
Key Not Detected appears in the
multifunction display while driving off
Find the SmartKey or change its present
location immediately (e.g. place it on the
front passenger seat or insert it in shirt
pocket).
R If you have started the engine with the
KEYLESS-GO start/stop button, you can
turn it off again by
- pressing the KEYLESS-GO start/stop
button
- inserting the SmartKey into the starter
switch when the vehicle is at a standstill
and the automatic transmission is in park
position P
R The vehicle could be inadvertently
unlocked if the SmartKey is within 3 ft (1 m)
of the vehicle and
- an outside door handle is splashed with
water
or
- you attempt to clean an outside door
handle
R Remember that the engine can be started
by anyone with a SmartKey that is left
inside the vehicle.
Possibility 1 (One SmartKey in the vehicle,
one SmartKey outside the vehicle):
If you leave the SmartKey behind when
exiting and locking the vehicle, no message
appears in the multifunction display.78Locking and unlockingControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 78

Possibility 2 (One SmartKey in the vehicle,
no SmartKey outside the vehicle):
When exiting and trying to lock the vehicle,
the message Key Detected in Vehicle
appears in the multifunction display. The
vehicle will not be locked.
Factory setting
XGlobal unlocking: Grasp an outside door
handle.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
XGlobal locking: Touch outside of a door
handle :.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey. Grasping the
driver’s outside door handle will then only
unlock the driver’s door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 79) flashes twice.
KEYLESS-GO will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Grasp the driver’s outside door
handle.
XGlobal unlocking: Grasp any outside door
handle other than the driver’s outside door
handle.
XGlobal locking: Touch outside of a door
handle :.
Checking SmartKey batteries
XPress button & or % on the
SmartKey.
Battery check lamp : comes on briefly to
indicate that the SmartKey batteries are in
order.
If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
XReplace the batteries (Y page 317).
iYou can obtain the required batteries at
any authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
Locking and unlocking79Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 79Z

XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 80).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 60).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 73).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
Automatic central locking
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
turning at a vehicle speed of above 9 mph
(15 km/h). You could therefore lock yourself
80Locking and unlockingControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 80

out when the vehicle is pushed or towed or is
on a test stand.
XSwitching off: Press and hold central
unlocking switch : until an acoustic signal
sounds.
XSwitching on: Press and hold central
locking switch ; until an acoustic signal
sounds.
iIf you press and hold either switch and no
acoustic signal sounds, the respective
setting has already been selected.
iYou can also switch on or off the
automatic central locking using the control
system (Y page 144).
Locking and unlocking from the inside
GObserve Safety notes, see page 56.
You can lock or unlock the vehicle from the
inside using the central locking or unlocking
switch. This can be useful, for example, if you
want to lock the vehicle before starting to
drive.
The central locking or unlocking switch does
not lock or unlock the fuel filler flap.
XLocking: Press central locking switch ;.
When all doors are closed, the vehicle
locks.
XUnlocking: Press central unlocking
switch :.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
If the vehicle was previously locked with the
central locking switch
Rand the SmartKey is set to factory settings,
the complete vehicle is unlocked when a
front door is opened from the inside
Rand the SmartKey is set to selective
settings, only the front door opened from
the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it will not
unlock using the central unlocking switch.
Opening the trunk
GWarning!
Make sure the trunk is closed when the engine
is running and while driving. Among other
dangers, deadly carbon monoxide (CO) gases
may enter vehicle interior resulting in
unconsciousness and death.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
Locking and unlocking81Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 81Z

You can open the trunk when the vehicle is
stationary.
A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.
Opening the trunk from the outside
XPress and hold button F (Y page 76) on
the SmartKey until the trunk unlocks and
begins to open.
or
XPull on handle :.
In vehicles without KEYLESS-GO: The
vehicle must be unlocked.
If the trunk does not open, it is still locked
separately (Y page 85).
Opening the trunk from the inside
Example illustration: Vehicles with trunk opening/closing system
XPull remote trunk opening switch : until
the trunk begins to open.
If the trunk does not open, it is still locked
separately (Y page 85).
Closing the trunkGWarning!
Make sure the trunk is closed when the engine
is running and while driving. Among other
dangers, deadly carbon monoxide (CO) gases
may enter vehicle interior resulting in
unconsciousness and death.
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk lid. Be
especially careful when small children are
around.
GObserve Safety notes, see page 56.
Do not leave the SmartKey in the open trunk.
You may lock yourself out.
If the vehicle was previously locked centrally
with the SmartKey or KEYLESS-GO, the trunk
lid will lock automatically when closed. All
turn signal lamps flash three times and an
acoustic signal sounds three times to confirm
locking.
Closing the trunk from the outside
manually
XLower trunk lid by pulling on handle : or
handle ; firmly.
XClose trunk with hands placed flat on trunk
lid.
82Locking and unlockingControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 82

Closing the trunk from the inside
automatically
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the trunk lid with
the door mounted switch. Monitor the closing
procedure carefully to make sure no one is in
danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk opening/
closing switch again.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk from the
inside using the remote trunk opening/
closing switch.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
XPress and hold remote trunk opening/
closing switch : until the trunk is closed.
XInterrupting the closing procedure:
Release remote trunk opening/closing
switch :.
Closing the trunk from the outside
automatically
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
RPress button F on the SmartKey.
RPress the remote trunk opening/closing
switch (on the driver’s door).
RPress the trunk closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk from the
outside using the trunk closing switch.
Locking and unlocking83Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 83Z