Keyless MERCEDES-BENZ E350 2010 W212 Owner's Guide

The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
Carry out the following steps:XIf you are starting the engine with the
SmartKey: Turn the SmartKey in the starter
switch to position 0 and repeat the starting
procedure.XIf you are starting the engine with KEYLESS-
GO: Close any doors that may be open to
allow for better detection of the SmartKey.
or
XRemove the KEYLESS-GO start/stop
button from the starter switch.XStart the engine with the SmartKey as radio
signals from another source may be
interfering with the KEYLESS-GO function.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
XGet a jump start ( Y page 338).
If the engine will not start despite a jump
start:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
XLet the starter cool for about 2 minutes.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.Driving offGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
E 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
driving off, you have forgotten to release
the parking brake.
Release the parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
i Once the vehicle is in motion, the
automatic central locking function engages
and the locking knobs in the doors move
down.
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If no damage on major assemblies, fuel
system, and engine mount can be
determined:
XStart the engine in the usual manner.
Parking
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
RKeep right foot on the brake pedal.
REngage the parking brake.
RShift the automatic transmission into park
position P.
RSlowly release the brake pedal.
RWhen parked on an incline, always turn the
front wheels towards the road curb.
RTurn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
RTake the SmartKey with you and lock the
vehicle when leaving.
Parking brake
GWarning!
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle’s
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury.
XReleasing: Pull on release handle :.
When the ignition is switched on or the
engine is running, the brake warning lamp
$ (USA only) or J (Canada only) in
the instrument cluster goes out.
XEngaging: Step on parking brake
pedal ; firmly.
When the engine is running, the brake
warning lamp $ (USA only) or J
(Canada only) in the instrument cluster
comes on.
Turning off the engine
GWarning!
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
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XShift the automatic transmission into park
position P (Y page 116).XEngage the parking brake.
i
Always engage the parking brake in
addition to shifting the automatic
transmission into park position P.
i Observe instructions if you want the
automatic transmission to remain in
neutral position N, see “Remaining in
neutral position N” ( Y page 115).
With SmartKey
XTurn the SmartKey in the starter switch to
position 0.XRemove the SmartKey from the starter
switch.
When you turn off the engine using the
SmartKey, and remove the SmartKey from
the starter switch or open a front door, the
automatic transmission will shift into park
position P automatically.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
With KEYLESS-GO
XPress the KEYLESS-GO start/stop button.
With the driver’s door closed, the starter
switch is now in position 1. With the driver’s
door opened, the starter switch is set to
position 0, same as the SmartKey removed
from the starter switch ( Y page 85).
When you turn off the engine using the
KEYLESS-GO start/stop button and open a
front door, the automatic transmission will
shift into park position P automatically.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
i In an emergency you can turn off the
engine while driving by pressing and
holding the KEYLESS-GO start/stop button
for approximately 3 seconds.
If you have started the engine with the
KEYLESS-GO start/stop button and cannot
turn it off as described above:
XRemove the KEYLESS-GO start/stop
button from the starter switch.XInsert the SmartKey into the starter switch.
The engine turns off. The starter switch is
in position 0 (Y page 85).
Automatic transmission
Introduction
For information on driving with an automatic
transmission, see “Driving and parking”
( Y page 109).
GWarning!
Make sure absolutely no objects are
obstructing the pedals’ range of movement.
Keep the driver’s footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure the pedals
still have sufficient clearance.
During sudden driving or braking maneuvers
the objects could get caught between or
under the pedals. You could then no longer
brake or accelerate. This could lead to
accidents and injury.
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i Shifting the automatic transmission out
of park position P is only possible with the
brake pedal depressed.
Without the brake pedal depressed, the
gear selector lever can be moved up or
down, but the parking pawl remains
engaged, not allowing shifting to occur.
i The gear selector lever always returns to
its original position.
The current transmission position P, R, N,
or D appears in the multifunction display
(Y page 118).
E 63 AMG only: There are additional
indicators on the cover of the shifting gate
showing the current gear selector lever
position.
The indicators come on when you insert the
SmartKey into the starter switch, and go out
when you remove the SmartKey from the
starter switch.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
iMoving the gear selector lever up or down
shifts the automatic transmission out of
park position P.
All models except E 63 AMG: Shifting
into park position P
XWith the vehicle at a standstill, press
button : on the gear selector lever.
SmartKey: When you turn off the engine using
the SmartKey, and remove the SmartKey
from the starter switch or open a front door,
the automatic transmission will shift into park
position P automatically.
KEYLESS-GO: When you turn off the engine
using the KEYLESS-GO start/stop button and
open a front door, the automatic transmission
will shift into park position P automatically.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
iMoving the gear selector lever up or down
shifts the automatic transmission out of
park position P.
HOLD function or DISTRONIC PLUS:
The automatic transmission will shift into
park position P automatically when HOLD
function or DISTRONIC PLUS brings your
vehicle to standstill. In addition, at least one
of the following conditions must be met:
RThe engine is turned off.
RThe driver’s door is opened and the seat
belt is not inserted in the seat belt buckle.
E 63 AMG: Shifting into park position P
XWith the vehicle at a standstill, press
button : on the gearshift pattern.
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GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Shifting into neutral position N
XWith the vehicle at a standstill, depress the
brake pedal.XMove the gear selector lever up or down to
the resistance point to select neutral
position N.
When you turn off the engine, the automatic
transmission will shift into neutral position
N automatically.
SmartKey: Removing the SmartKey from the
starter switch or opening a front door after
turning off the engine will shift the automatic
transmission into park position P
automatically.
KEYLESS-GO: Opening a front door after
turning off the engine will shift the automatic
transmission into park position P
automatically.
Remaining in neutral position N
If you want the automatic transmission to
remain in neutral position N, e.g. when taking
the vehicle through an automatic conveyor-
type car wash, observe the following
instructions.
GWarning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
With SmartKey:XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the ignition and leave the
SmartKey in the starter switch.
With KEYLESS-GO:
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into park
position P.XRelease the brake pedal.XRemove the KEYLESS-GO start/stop
button from the starter switch.XInsert the SmartKey into the starter switch.XSwitch on the ignition.XDepress the brake pedal and keep it
pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the ignition and leave the
SmartKey in the starter switch.
Shifting into reverse gear R
XWith the vehicle at a standstill, depress the
brake pedal.XMove the gear selector lever up past the
resistance point.
Shifting into drive position D
XWith the vehicle at a standstill, depress the
brake pedal.XMove the gear selector lever down past the
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DownshiftingGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
XBriefly pull left gearshift control :
( Y page 122).
The automatic transmission shifts into the
next lower gear.
i When you brake or stop, the automatic
transmission shifts down into a gear from
which you can easily accelerate or take off.
Kickdown
Using the kickdown while driving in manual
program mode M is not possible.
Deactivating manual shift program
XTurn the program mode selector dial until
C or S appears in the multifunction display.
or
XRestart the engine.
The automatic transmission will go to
automatic program mode C.
Manual program mode M is not stored.
Emergency operation (limp-home
mode)
If vehicle acceleration becomes less
responsive or sluggish or the automatic
transmission no longer shifts, the automatic
transmission is most likely operating in limp-
home (emergency operation) mode. In this
mode only second gear and reverse gear R
can be selected.
XStop the vehicle in a safe location.XShift the automatic transmission into park
position P.XTurn off the engine.XWait at least 10 seconds before restarting.XRestart the engine.XShift the automatic transmission into drive
position D (for second gear) or reverse gear
R .XHave the automatic transmission checked
at an authorized Mercedes-Benz Center as
soon as possible.
Transfer case
This section applies to vehicles equipped with
all-wheel drive (4MATIC) only. Both the front
and rear axles are powered at all times when
the vehicle is being operated.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0, or
1 , or KEYLESS-GO start/stop button in
position 0, or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
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SETUPXPress button = or ; to select the
AMG menu.
XPress button 9 to select SETUP.
or
XTap the AMG button on the center console
(Y page 165).
iYou can store and call up automatic
transmission program mode and
suspension style settings with the AMG
button on the center console. For more
information, see (Y page 165).
:Automatic transmission program mode
indicator
;ESC mode indicator=Suspension style indicator
RACETIMER
GWarning!
The RACETIMER feature is only for use on
roads and in conditions where high speed
driving is permitted. Racing on public roads is
prohibited under all circumstances. The driver
is and must always remain responsible for
following posted speed limits.
The RACETIMER allows you to time and save
driving stretches.
XPress button = or ; to select the
AMG menu.
XPress button 9 repeatedly until the
RACETIMER appears in the multifunction
display.
:RACETIMER;Lap number
You can start the RACETIMER when the
engine is running or the starter switch is in
position 2 (Y page 85).
While the RACETIMER is being displayed, you
cannot adjust the audio volume using buttons
W or X.
XStarting: Press button W.XDisplaying intermediate time: Press
button X while the timer is running.
The intermediate time is shown for
5 seconds.
XStopping: Press button W.
When you stop the vehicle and turn the
SmartKey to position 1 (Y page 85) or, in
vehicles with KEYLESS-GO, turn off the
engine and do not open the driver’s door, the
RACETIMER stops timing. Timing is resumed
when you press button W after switching
the ignition back on or restarting the engine.
Saving lap time and starting a new lap
You can save up to 16 laps.
XPress button X while the timer is
running.
The intermediate time will be shown for
5 seconds.
XPress button X within 5 seconds.
The intermediate time shown will be saved
as a lap time.
The RACETIMER begins timing the new lap.
The new lap begins to be timed as soon as
the intermediate time is called up.
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some time of operation depending on the
outside temperature.XSwitch on the ignition.XSwitching on: Press button ¤.
The indicator lamp above the button comes
on.XSwitching off: Press button ¤ again.
The rear window defroster switches off when
the battery voltage is too low. Too many
electrical consumers may be operating
simultaneously.
XSwitch off consumers that are currently not
needed if required.
Power tilt/sliding sunroof
Opening and closing
GObserve Safety notes, see page 56.GWarning!
When opening or closing the tilt/sliding
sunroof, make sure there is no danger of
anyone being harmed by the opening/closing
procedure.
The tilt/sliding sunroof is equipped with the
express operation and automatic reversal
function. If the movement of the tilt/sliding
sunroof is blocked during the closing
procedure, the tilt/sliding sunroof will stop
and open slightly.
The tilt/sliding sunroof operates differently
when the sunroof switch is pressed and held.
See the “Closing when the tilt/sliding sunroof
is blocked” section for details.
The opening/closing procedure of the tilt/
sliding sunroof can be immediately halted by
releasing the sunroof switch or, if the sunroof
switch was moved past the resistance point
and released, by moving the sunroof switch in
any direction.
GWarning!
The tilt/sliding sunroof is made out of glass.
In the event of an accident, the glass may
shatter. This may result in an opening in the
roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
! To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the tilt/sliding
sunroof.
Do not open the tilt/sliding sunroof if there
is snow or ice on the roof, as this could
result in malfunctions.
If you cannot open or close the tilt/sliding
sunroof due to a malfunction contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
! Please keep in mind that weather
conditions can sometimes change rapidly.
Make sure to close the tilt/sliding sunroof
when leaving the vehicle. If water enters
the vehicle interior, vehicle electronics
could be damaged which is not covered by
the Mercedes-Benz Limited Warranty.
i You can also open or close the tilt/sliding
sunroof using the SmartKey or the
KEYLESS-GO function, see “Summer
opening feature” ( Y page 107) and
“Convenience closing feature”
( Y page 108).
i After switching off the ignition or
removing the SmartKey from the starter
switch, you can operate the tilt/sliding
sunroof until you open the driver’s or front
passenger door. If no door was opened you
can operate the tilt/sliding sunroof for up
to 5 minutes.192Power tilt/sliding sunroofControls in detail
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! Never refuel vehicles with gasoline engine
with diesel fuel. Never refuel vehicles with
diesel engine with gasoline. Even small
amounts of incorrect fuel will damage the
fuel system and engine. Damage resulting
from the use of non-approved fuels or fuel
additives or resulting from mixing gasoline
with diesel fuel or vice versa is not covered
by the Mercedes-Benz Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! Gasoline engine:
To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
! Diesel engine:
When filling the diesel fuel tank using fuel
containers, place a filling filter, a suede
cloth or a clean flannel cloth as a filter.
Otherwise, particles from the fuel container
could clog the fuel lines and/or the diesel
injection system.
! Diesel engine:
The engine is more susceptible to wear and
damage if you use
R marine diesel fuel
R heating oil
R additives
The exhaust aftertreatment device will be
seriously damaged if you use any other
diesel fuel than ULTRA-LOW SULFURHIGHWAY DIESEL FUEL (ULSD, 15 ppm
SULFUR MAXIMUM).
The use of such non-approved fuels and/or
special additives is not covered by the
Mercedes-Benz Limited Warranty.
i Gasoline engine:
Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline (gasoline
engine)” ( Y page 362), see “Fuel
requirements” ( Y page 363), or contact an
authorized Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
i Diesel engine:
Only use commercially available vehicular
ULTRA-LOW SULFUR HIGHWAY DIESEL
FUEL (ULSD, 15 ppm SULFUR MAXIMUM).
Information on diesel quality can normally
be found on the fuel pump. Please contact
gas station personnel in case labels on the
pump cannot be found.
For more information on diesel fuels, see
“Fuel requirements” ( Y page 363), or
contact an authorized Mercedes-Benz
Center, or visit www.mbusa.com (USA
only).
i Diesel engine:
If you have driven the vehicle until the tank
is empty, the fuel system needs to be bled
( Y page 333).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, see “Fuel filler
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The fuel filler flap is located on the right-hand
side of the vehicle towards the rear.
XTurn off the engine.
iLeaving the engine running and the fuel
filler cap open can cause the yellow engine
malfunction indicator lamp ; to
illuminate.
For more information, see also “Practical
hints” (Y page 310).
XRemove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
XOpening: Press fuel filler flap : at the
point indicated by the arrow.
XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.
! The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
XPlace fuel filler cap ; in direction of arrow
into holder =.
XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill.
XClosing: Turn fuel filler cap ; clockwise
until it audibly engages.
iClose the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
XClose fuel filler flap :.
Low outside temperatures (diesel
engine)
! Do not fill the tank with gasoline. Do not
blend diesel fuel with gasoline or kerosene.
The fuel system and engine will otherwise
be damaged, which is not covered by the
Mercedes-Benz Limited Warranty.
To prevent malfunctions, diesel fuel with
improved cold flow characteristics is offered
in the winter months. Check with your fuel
retailer.
Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 359).
Check the following:
REngine oil level (Y page 224)
RTire inflation pressure (Y page 231)
RCoolant level (Y page 226)
RVehicle lighting (Y page 318)
RWasher system and headlamp cleaning
system (Y page 227)
RBrake fluid (Y page 227)
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