387 MERCEDES-BENZ E350 4MATIC 2007 W211 Owner's Manual

12 IntroductionOperator’s ManualMaintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your au-
thorized Mercedes-Benz Center for ser-
vice. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your vehicle literature
portfolio.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

27 At a glance
Instrument cluster
Item
Page
1
LLeft turn signal
indicator lamp
2
vESP
® warning lamp
381
3
Speedometer
4
Multifunction display
151
5
lDistance warning lamp
Vehicles without Distronic*:
Warning lamp without func-
tion. It illuminates when the
ignition is on. It should go out
when the engine is running.
387
6
KRight turn signal
indicator lamp
7
Coolant temperature
indicator with:
149
•Coolant temperature
warning lamp
386
Item
Page
8
Tachometer with:1Supplemental
Restraint System (SRS)
indicator lamp
390
-Antilock Brake System
(ABS) indicator lamp
380
388
BLow beam headlamp
indicator lamp
56
AHigh beam headlamp
indicator lamp
142
9
Main odometer with:

Gear selector lever
position
52


Program mode
190
a
Clock with:
171
;Brake warning lamp,
USA only
383
3Brake warning lamp,
Canada only
383
Item
Page
úEngine malfunction
indicator lamp,
USA only
384
±Engine malfunction
indicator lamp,
Canada only
384
HLow tire pressure tell-
tale*, Canada only
391
qPreglow indicator
lamp, diesel engine
only
53
b
Fuel display with:AFuel tank reserve
warning lamp
387
c
Reset button for:

Resetting trip odometer
149


Adjusting instrument
cluster illumination
148


Confirming new time
settings
171

106 Safety and SecurityAnti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter
switch.
With KEYLESS-GO*

Turn off the engine by means of the
start/stop button on the gear selector
lever.

Open the driver’s door.Deactivating
With the SmartKey

Switch on the ignition (
page 38).
With KEYLESS-GO*

Start the engine by means of the
start/stop button on the gear selector
lever.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens:

a door


the trunk


the hood
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when


the vehicle is opened using the
mechanical key


someone opens a door from the inside
i
In case the engine cannot be started (yet the
vehicle’s battery is charged), the system is not
operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
i
If the alarm stays on for more than
30 seconds, a call to the Response Center is ini-
tiated automatically by the Tele Aid system*
(
page 294) provided Tele Aid service was sub-
scribed to and properly activated, and that nec-
essary cellular service and GPS coverage are
available.

299 Controls in detail
Useful features
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls.i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the multifunction
display.Information calls can be terminated using
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.

306 Controls in detailUseful features

If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.


Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
i
Certain types of garage door openers are in-
compatible with the integrated remote control. If
you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Center, or
call Mercedes-Benz Customer Assistance Cen-
ter (in the USA only) at 1-800-FOR-MERCedes, or
Customer Service (in Canada) at
1-800-387-0100.
i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
i
Canada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.

387 Practical hints
What to do if …
Problem
Possible cause/consequence
Suggested solution
l
Only vehicles with Distronic*:
The red distance warning lamp
comes on while driving.
You are too close to the vehicle in front of you
to maintain selected speed.

Apply the brakes immediately to in-
crease the following distance.
Only vehicles with Distronic*:
The red distance warning lamp
comes on while driving and you
hear a warning chime sound.


You are gaining too rapidly on the vehicle
ahead of you.


The distance warning system has recog-
nized a stationary obstacle on your prob-
able line of travel.

Apply the brakes immediately.

Carefully observe the traffic situation.
You may need to brake or maneuver
to avoid hitting an obstacle.
A
The yellow fuel tank reserve
warning lamp comes on while
driving.
The fuel level has gone below the reserve
mark.

Refuel at the next gas station
(page 321).

505 Index
Drinking and driving 309
Driving
Abroad 317
Hydroplaning 314
In winter 316
Instructions 49, 309
Problems 60
Safety systems 97
Through standing water 317
With Distronic* 262
Driving safety systems
4MATIC 105
ABS 97
BAS 99
EBP 100
ESP
®
100
Four wheel electronic traction system
with ESP
®
105
Driving systems
Airmatic DC (Dual Control) 265
Cruise control 249
Distronic* 252
Parktronic system* 269
Driving tips 188
Accelerator position 188
Kickdown 188E
Easy-entry/exit feature 46, 178
EBP 100
Electrical fuses see Fuses
Electrical system, Technical data 488
Electronic Stability Program see
ESP
®
100
Emergency calls
Tele Aid calls 295
Emergency operation (Limp-Home
Mode) 197
Emergency operations 437
Gear selector lever, Unlocking 438
Locking/unlocking the vehicle 436
Remote door unlock 300
Tilt/sliding sunroof or tilt/sliding pan-
el*, Manual operation 439
Trunk lid, Releasing from inside 125
Trunk lid, Unlocking 437
Emergency Tensioning Device see ETDEmergency, In case of
Battery, Jump starting 464
First aid kit 432
Flat tire, changing 452
Fuses
Hazard warning flasher 144
Instrument cluster, Indicator
lamps 380, 381, 382, 383, 384,
385, 386, 387, 390, 391
Roadside Assistance 12
Towing the vehicle 466
Emission control 319
Information label 477
Vacuum line routing diagram
label 477
Emission control system warranties 10

507 Index
Front air bags 74
Front lamps see Headlamps
Front passenger front air bag
Messages in display 393
Front passenger front air bag off indicator
lamp 74, 79
Front seat head restraints see Head re-
straints
FSS (Canada vehicles) 366
Fuel 309, 322
Additives 497
Capacities, Fuel tank 494
Diesel fuel 322, 494
Filling the tank 321
Fuel filler flap and cap 321
Fuel reserve warning lamp 387
Premium unleaded gasoline 322
Requirements
Gasoline additives 497
Premium unleaded gasoline 496
Requirements, Octane rating 496
Technical data 491
Fuel consumption statistics
Since last reset 180
Since start 180Fuel filler flap 321
Locking/unlocking 321
Opening 322
Fuel reserve warning lamp 27
Fuel tank
Capacity 494
Filler flap 321
Fuel, Premium unleaded gasoline 322,
494, 496
Fuels, coolants, lubricants etc.
Capacities 491
Fuses 469
Aids for replacing fuses 469
Fuse box in passenger
compartment 470
Fuse box in trunk 470
Fuse chart 469
Fuse extractor 469
Replacing 469
Spare fuses 469
G
Garage door opener 31, 301
Gasoline see Fuel
GAWR 360Gear range
Automatic transmission 189
Limiting 189
Shifting into optimal 192, 194
Gear selector lever 52, 184
Cleaning 376
Gearshift pattern 184
Lock 52
Position 185, 186
Position indicator 52
Shifting procedure 185
Unlocking in an emergency 438
Gear selector lever one-touch gearshifting
Automatic transmission 191
Global locking/unlocking see SmartKey
Glove box 282
Good visibility 198
Gross Axle Weight Rating see GAWR
Gross Vehicle Weight Rating see GVWR
Gross Vehicle Weight see GVW
GVW 360
GVWR 360
H
Halogen headlamps see Headlamps
Hard plastic trim items, cleaning 376
Hazard warning flasher 144

510 IndexLamps, indicator and warning
ABS 27, 380
Battery (SmartKey) 113, 117
Brakes 383
CHECK ENGINE 384, 385
Coolant 386
Distance warning lamp* 255
Engine diagnostics 384, 385
Engine malfunction 27, 384, 385
ESP
®
27, 381, 382
Fog lamps 140
Front passenger front air bag off 29,
74, 81, 393, 394
Fuel reserve 27, 387
High beam headlamps 27
Instrument cluster 380, 381, 382,
383, 384, 385, 386, 387, 390, 391
Low beam headlamps 27
Seat belt telltale 27
Seat belts 388
Seat belts telltale 388
SRS 69
Turn signals 27
Language, Setting 169
LATCH-type child seat anchors see Chil-
dren in the vehicleLicense plate lamps 445
Messages in display 423
Replacing bulbs 449
Light alloy wheels, cleaning 375
Lighter see Cigarette lighter 288
Lighting
Daytime running lamp mode 139
Lighting, Exterior and interior 137
Limp-Home Mode 197
Loading 273
Loading see Vehicle loading
Locator lighting 174
Lock button
Door handle (KEYLESS-GO*) 65
Locking the vehicle 61
In an emergency 437
Loss of
Key, Mechanical 119
Key, SmartKey 119
Key, SmartKey with
KEYLESS-GO* 119
Loss of Service and Warranty Information
Booklet 475Low beam headlamps 56
Indicator lamp 27
Replacing bulbs 444
Switching on 56
Lubricants 491
Lumbar support 131
M
Maintenance 12
Calling up service indicator 368
Clearing service indicator
message 367
FSS (Canada vehicles) 366
Maintenance System (U.S.
vehicles) 366
Resetting service indicator 368
Service indicator 366
Service indicator message 366
Service term exceeded 367
Manual headlamp mode see Headlamps
Manual shift program E 63 AMG 194
Deactivating 196
Maximum load rating, Tires 360
Maximum loaded vehicle weight, Tire infla-
tion pressure 360
Maximum tire inflation pressure 361
Mechanical key 436