service indicator MERCEDES-BENZ E350 4MATIC 2007 W211 Owner's Manual

Contents
At the gas station .............................. 321
Refueling ...................................... 321
Check regularly and before a
long trip........................................ 323
Engine compartment ......................... 325
Hood ............................................ 325
Engine oil ..................................... 327
Transmission fluid level ................ 329
Coolant level ................................ 330
Battery ......................................... 331
Windshield washer system and
headlamp cleaning system* ......... 332
Tires and wheels ................................ 333
Important guidelines .................... 333
Tire care and maintenance........... 334
Direction of rotation ..................... 336
Loading the vehicle ...................... 336
Recommended tire inflation
pressure ....................................... 341
Checking tire inflation pressure ... 342
Tire labeling.................................. 350
Load identification ....................... 354
DOT, Tire Identification Number
(TIN) ............................................. 355
Maximum tire load ....................... 356
Maximum tire inflation pressure .. 357Uniform Tire Quality Grading
Standards (U.S. vehicles) .............. 357
Tire ply material ............................ 359
Tire and loading terminology......... 359
Rotating tires ................................ 362
Winter driving ..................................... 364
Winter tires ................................... 364
Block heater* (Canada only) ......... 365
Snow chains.................................. 365
Maintenance....................................... 366
Maintenance service indicator
message ....................................... 366
Calling up the maintenance
service indicator display ............... 368
Resetting the maintenance
service indicator ........................... 368
Vehicle care........................................ 369
Cleaning and care of vehicle ......... 369
Practical hints.................................. 379
What to do if … ................................... 380
Lamps in instrument cluster ......... 380
Lamp in center console ................ 393
Vehicle status messages in the
multifunction display .................... 396
Where will I find ...? ............................ 432
First aid kit.................................... 432
Spare wheel .................................. 432
Luggage box ................................. 433
Vehicle tool kit.............................. 434
Vehicle jack .................................. 434
Unlocking/locking in an emergency .. 436
Unlocking the vehicle ................... 436
Locking the vehicle ....................... 437
Manually unlocking the gear
selector lever ................................ 438
Opening/closing in an emergency ..... 439
Power tilt/sliding sunroof or
panorama roof with power
tilt/sliding panel* ......................... 439
Resetting activated head restraints.... 440
Replacing SmartKey batteries ............ 441
SmartKey/SmartKey with
KEYLESS-GO* ............................... 441

76 Safety and SecurityOccupant safetyFurthermore, the occupant weight may ap-
pear to increase or decrease due to
objects hanging on the seat, other passen-
gers pushing on the seat, objects lodged
underneath the seat or stuffed between
seat and middle console or between seat
and door or due to objects applying pres-
sure on the back of the seat. Always make
sure that the seat has clearance in all di-
rections at all times.
Both driver and the front passenger should
always use the 75 indicator
lamp as an indication of whether or not the
front passenger is properly positioned.i
If your seat, including your trim cover and
cushion needs to be serviced in any way, take
the vehicle to your authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Warning!
G
If the 75 indicator lamp illumi-
nates when an adult or someone larger than
a small individual is in the front passenger
seat, have the front passenger re-position
himself or herself in the seat until the
75 indicator lamp goes out, or
check whether objects are caught under or
around the seat.
More information about air bag display mes-
sages (
page 403).
In the event of a collision, the air bag control
unit will not allow front passenger front
air bag deployment when the OCS classified
the front passenger seat occupant as being
up to or less than the weight of a typical
12-month-old child in a standard child re-
straint or if the front passenger seat is
sensed as being empty.
When the OCS senses that the front passen-
ger seat occupant is classified as being up
to or less than the weight of a typical
12-month-old child in a standard child re-
straint, the 75 indicator lamp
will illuminate when the engine is started
and remain illuminated, indicating that the
front passenger front air bag is deactivated.
When the OCS senses that the front passen-
ger seat is classified as being empty, the
75 indicator lamp will illumi-
nate when the engine is started and remain
illuminated, indicating that the front passen-
ger front air bag is deactivated.

157 Controls in detail
Control system
Standard display menu
Press buttonk orj repeatedly
to select the functions in the standard
display menu.
The following functions are available:
Display digital speedometer

Press button k orj repeatedly
until the digital speedometer appears
in the multifunction display.
AMG menu
The main screen of the AMG menu shows
you the gear currently engaged as well as
the engine oil temperature.
Press buttonè orÿ repeatedly
until the AMG menu appears.
1Gear indicator
2Engine oil temperatureUse buttons k or j to select the fol-
lowing functions in the AMG menu:
Function
Page
Calling up digital speedometer
157
Calling up maintenance service
indicator
366
i
This function is only available in AMG vehi-
cles.
i
The engine oil temperature symbol flashes if
the engine oil temperature has not yet reached
80°C. During this time, avoid driving at full en-
gine speed.
Function
Page
Vehicle supply voltage
158
RACETIMER
158
Overall analysis
160
Lap analysis
160
i
If the engine reaches the overspeed range in
the manual shift program, the menu will be
shown in red. In addition, you will see
UP next to
gear indicator1 as a reminder to upshift.

296 Controls in detailUseful featuresA voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.

298 Controls in detailUseful featuresThe Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:

Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located be-
low the center armrest cover.

Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the au-
dio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
i
The indicator lamp on the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call failed
appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or the respective button for ending a tele-
phone call on the COMAND headunit.

299 Controls in detail
Useful features
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls.i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the multifunction
display.Information calls can be terminated using
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.

301 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated re-
mote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
i
When the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 106).

317 Operation
Driving instructions
For more information, see “Winter driving”
(page 364).
Standing water
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.Warning!
G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
!
Do not drive through flooded areas or water
of unknown depth. Before driving through water,
determine its depth. Never accelerate before
driving into water. The bow wave could force wa-
ter into the engine and auxiliary equipment, thus
damaging them.
If you must drive through standing water, drive
slowly to prevent water from entering the pas-
senger compartment or the engine compart-
ment. Water in these areas could cause damage
to electrical components or wiring of the engine
or transmission, or could result in water being in-
gested by the engine through the air intake caus-
ing severe internal engine damage. Any such
damage is not covered by the Mercedes-Benz
Limited Warranty.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.

322 OperationAt the gas station


by pressing the KEYLESS-GO*
start/stop button. Open the driv-
er’s door (with the driver’s door
open, starter switch is now in
position0, same as SmartKey re-
moved from starter switch).

Remove the SmartKey from the starter
switch.

Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.

Turn the fuel cap to the left and hold on
to it until possible pressure is released.

Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.

Only fill your tank until the filler nozzle
unit cuts out – do not top off or over-
fill.

Replace fuel cap by turning it clockwise
until it audibly engages.

Close the fuel filler flap.Warning!
G
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel
pump nozzle, which could cause personal
injury.i
Leaving the engine running and the fuel cap
open can cause the yellow fuel tank reserve
warning lamp to flash and the malfunction indi-
cator lampú (USA only) or the malfunction
indicator lamp± (Canada only) to illuminate.
For more information, see also “Practical hints”
(
page 384).
i
Gasoline engine:
Only use premium unleaded gasoline with a min-
imum Posted Octane Rating of 91 (average of
96 RON / 86 MON). Information on gasoline
quality can normally be found on the fuel pump.
For more information on gasoline, see “Premium
unleaded gasoline (gasoline engine)”
(
page 496), see “Fuel requirements”
(page 496) and the Factory Approved Service
Products pamphlet (USA only) or contact an
authorized Mercedes-Benz Center.
i
Diesel engine:
Only use commercially available vehicular
ULTRA-LOW SULFUR DIESEL FUEL
(15 ppm SULFUR MAXIMUM). Information on
diesel quality can normally be found on the fuel
pump.
For more information on diesel fuels, refer to the
Factory Approved Service Products pamphlet
(USA only) or contact an authorized
Mercedes-Benz Center.
i
Diesel engine:
If you have driven the vehicle until the tank is
empty, the fuel system needs to be bled
(
page 459).


366 OperationMaintenanceWe strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service indi-
cator display.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in ve-
hicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator will no-
tify you when the next maintenance ser-
vice is due.
Starting approximately 1 month before
maintenance service is due, one of the fol-
lowing messages will appear in the multi-
function display while you are driving or
when you switch on the ignition (example
service A):Service A in XXXX miles (km)
Service A in XXX days
Service A in X day
Service A due nowThe maintenance services will be indicated
by showing a service type A through type H
in the multifunction display. Types A
through H are classified based on estimat-
ed time needed to perform the mainte-
nance service, ranging:from
Service A(approximately 1 hour)
toService H(approximately 8 hours)
Refer to Maintenance Booklet for a listing
of maintenance services and intervals they
need to be performed at.
i
Vehicles equipped with Maintenance Sys-
tem only (U.S. vehicles. Canada vehicles, de-
pending on vehicle production date):
The Maintenance System in your vehicle tracks
distance driven and the time elapsed since the
last maintenance service and calculates other
maintenance service work required.