load MERCEDES-BENZ E350 4MATIC 2011 W212 User Guide
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Rdepress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission positions
BPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the parking brake to secure
the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
In the event of a fault in the vehicle
electronics, the transmission can
be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop, e.g. an
authorized Mercedes-Benz Center.CReverse
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (AMG vehicles) ( Y page 158)
R the position of the accelerator pedal
R the road speed
Driving tips
AMG vehicles
When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
sound generated by the double-clutch
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Engine oil
! Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle filter. This can lead to
engine damage. Therefore, if you frequently
drive short distances, make sure to drive
on highways or inter-urban roads for 20
minutes at least every 310 miles (500 km).
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loadsGWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
but drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
GWarning
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roads
GWarning
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
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remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
A description of Brake Assist (BAS) can be
found on ( Y page 66) or of BAS PLUS on
( Y page 66).
AMG high-performance brake system
and ceramic brake system
The high-performance and ceramic brake
system is only installed on the E 63 AMG.
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GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control or
DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 176).
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Service24h" section of the Service
Booklet.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1 , 2 or 3 in good time. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
GWarning
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.
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iCruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Setting in 1 mph (Canada: 1 km/h)
incrementsXBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Setting in 5 mph (Canada: 10 km/h)
increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Deactivating cruise control
There are several ways to deactivate cruise
control:
XBriefly press the cruise control lever
forwards =.
or
XBrake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving below 20 mph (30 km/h).
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
control off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine.
DISTRONIC PLUS
Important safety notes
DISTRONIC PLUS regulates the vehicle's
speed and automatically helps you maintain
the distance to the vehicle detected in front.
It brakes automatically in order to avoid
exceeding the set speed.
On long and steep downhill gradients,
especially if the vehicle is laden, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
If a slower-moving vehicle is detected in front,
DISTRONIC PLUS causes your vehicle to
brake and maintain a preset distance to the
vehicle in front.
GWarning!
The DISTRONIC PLUS requires familiarity with
its operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system.
GWarning!
The DISTRONIC PLUS is a convenience
system. Its speed adjustment reduction
capability is intended to make cruise control
more effective and usable when traffic speeds
vary. It is not however, intended to, nor does
it, replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The DISTRONIC PLUS cannot take street and
traffic conditions into account.
Complex driving situations are not always
fully recognized by the DISTRONIC PLUS. This
could result in wrong or missing distance
warnings.
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If indicator lamp ; is lit:XPress button :.
Indicator lamp ; goes out. The vehicle is
adjusted to normal level.
Suspension tuning
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sports or
comfort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
XPress button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The AIRMATIC SPORT message appears in
the multifunction display.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style, but also when driving fast on
straight roads, e.g. highways.XPress button :.
Indicator lamp = lights up. You have
selected the suspension for a comfortable
driving style.
The AIRMATIC COMFORT message appears
in the multifunction display.
AMG RIDE CONTROL sports
suspension
General notes
i AMG RIDE CONTROL sports suspension
is available for the E 63 AMG model.
Rear axle level control
The vehicle automatically sets the vehicle
level at the rear axle. Rear axle self-leveling
ensures the best possible suspension and
ensures that the ground clearance remains
constant, even when the vehicle is loaded.
This improves driving safety and fuel
consumption.
Suspension tuning
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection of Sport, Sport +
or Comfort
If you select Sport or Sport + mode and
restart the engine, the suspension setting
reverts to Comfort mode.
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GWarning!
The system cannot detect objects located
above the area that the sensors scan. These
objects, e.g. protruding load, overhang, or
truck tail lifts, will be ignored when computing
the parking procedure. The Parking Guidance
might therefore provide untimely steering
instructions. This could cause a collision.
Thus, do not use the Parking Guidance in such
situations.
GWarning!
Make sure no persons or animals are in the
area in which you are maneuvering. You could
otherwise injure them.
! Pay particular attention to low objects or
objects with flat surfaces, such as trailer
drawbars, posts, cross beams and curbs.
These types of objects cannot be detected
by Parking Guidance and may damage the
vehicle.
When PARKTRONIC is deactivated, Parking
Guidance is also unavailable.
Use Parking Guidance for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, i.e.
not on the pavement, for example. Parking
Guidance may not detect flat curbs
Parking tips:
R On narrow roads, drive as close to the
parking space as possible.
R Parking spaces that are littered, overgrown
or partially occupied by trailer drawbars
might be identified incorrectly or not at all.
R Snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R Pay attention to the PARKTRONIC warning
messages during the parking procedure
( Y page 195).
R When transporting a load which protrudes
from your vehicle, you must not use Parking
Guidance.
R Never use Parking Guidance with snow
chains or an emergency spare wheel
installed.
R Make sure that the tire pressures are
always correct. This has a direct effect on
the steering instructions.
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
position and shape of the vehicles parked
in front and behind it and the conditions of
the location. In some cases, Parking
Guidance may guide you too far or not far
enough into a parking space. In some
cases, it may also lead you across or onto
the curb. If necessary, cancel the parking
procedure with Parking Guidance.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires.
Detecting a parking space
Example
:Detected parking space on the left;Parking symbol=Detected parking space on the right
Parking Guidance is automatically activated
when you drive forwards. The system is
operational at speeds of up to approximately
22 mph (35 km/h). While in operation, the
system independently locates and measures
parking spaces on both sides of the vehicle.
When driving at speeds below 19 mph
( 30 km/h), you will see parking symbol ; as
a status indicator in the instrument cluster.
When a parking space has been detected, an
arrow towards the right = or the left : also
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altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
For Blind Spot Assist to assist you when
driving, the radar sensor system must be
switched on (Y page 232) and operational.
Monitoring range of the sensors
Blind Spot Assist monitors the area up to 10 ft
(3 m) behind your vehicle and directly next to
your vehicle as shown in the diagram.
Sedan (example)
GWarning
Blind Spot Assist monitors certain areas in the
immediate vicinity of your vehicle. Vehicles
that approach and drive past at high speeds
are not detected. There is no display and no
warning.
If the lanes are very wide, it may not be
possible to monitor the complete width of the
neighboring lane. For this reason, vehicles in
the next lane may not be detected, especially
if they are driving in a staggered formation.
This may be the case if vehicles are driving at
that edge of their lane which is furthest away
from your vehicle.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
If the lanes are narrow, the system may be
unable to distinguish the neighboring lane
from the one beyond it. For this reason, the
system may indicate vehicles in the farther
lane, especially if the vehicles are driving in a
staggered formation in different lanes. In
particular, this may be the case if the vehicles
are driving at that edge of their lane which is
nearest your vehicle.
Due to the nature of the system:
Rwarnings may be issued unnecessarily
when driving close to crash barriers or
similar solid lane borders.
Rwarnings may be interrupted when driving
alongside particularly long vehicles for a
prolonged time.
The two sensors for Blind Spot Assist are
integrated into the sides of the rear bumper.
Make sure that the bumper is free of dirt, ice
or slush around the sensors. For example, the
radar sensors must not be covered by bicycle
racks or overhanging loads. In the event of a
severe impact or damage to the bumpers,
have the function of the radar sensors
checked at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center.
Blind Spot Assist may otherwise not work
properly.
Indicator and warning display
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If the lanes are very wide, it may not be
possible to monitor the complete width of the
neighboring lane. For this reason, vehicles in
the next lane may not be detected, especially
if they are driving in a staggered formation.
This may be the case if vehicles are driving at
the edge of their lane that is furthest away
from your vehicle.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
If the lanes are narrow, the system may be
unable to distinguish the neighboring lane
from the one beyond it. For this reason, the
system may indicate vehicles in the farther
lane, especially if the vehicles are driving in a
staggered formation in different lanes. In
particular, this may be the case if the vehicles
are driving at that edge of their lane which is
nearest your vehicle. Due to the nature of the
system, warnings may be issued
unnecessarily when driving close to crash
barriers or similar solid lane borders.
Two Active Blind Spot Assist sensors are
integrated into the front and rear bumpers
respectively. An additional sensor is located
behind the cover in the radiator grill. Make
sure that the bumpers are free of dirt, ice or
slush around the sensors. The rear radar
sensors must not be covered, for example by
bicycle racks or overhanging loads. In the
event of a severe impact or damage to the
bumpers, have the function of the radar
sensors checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center. Active Blind Spot Assist may
otherwise fail to work correctly.
Indicator and warning display:Yellow indicator lamp/red warning lamp
If Active Blind Spot Assist is switched on,
indicator lamp : in the exterior mirrors lights
up in yellow up to a speed of 20 mph
(30 km/h). At speeds above 20 mph
(30 km/h), the indicator lamp goes out and
Active Blind Spot Assist is operational.
If a vehicle is detected within the monitoring
range of Blind Spot Assist at speeds above
20 mph (30 km/h), warning lamp : on the
corresponding side lights up in red. This
warning is always emitted when a vehicle
enters the blind spot monitoring range from
behind or from the side. When you overtake
a vehicle, the warning only occurs if the
difference in speed is less than 7 mph
(12 km/h).
The yellow indicator lamp goes out if reverse
gear is engaged. Active Blind Spot Assist is
then no longer active.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light.
GWarning
Active Blind Spot Assist is not active at speeds
lower than 20 mph (30 km/h). The indicator
lamps in the exterior mirrors are yellow.
Vehicles in the monitoring range are then not
indicated.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
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Display messagesPossible causes/consequences and M Solutions?The engine fan is faulty.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.#The battery is not being charged.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronicsXPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XVisit a qualified specialist workshop.4
Check Engine Oil
At Next
Refueling Check
Engine Oil at Next
RefuelingThe engine oil level has dropped to a critical level.
A warning tone also sounds.XCheck the oil level ( Y page 309).XIf necessary, add the engine oil ( Y page 310).XHave the engine checked for leaks if engine oil has to be added
more often than usual.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
The display messages and the corresponding symbol that indicate that the oil level is too
low must not be ignored.
248Display messagesOn-board computer and displays
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