load MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Index ....................................................... 4Introduction ......................................... 20At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................75Seats, steering wheel and mirrors ..101Lights and windshield wipers ..........117Climate control ................................. 131Driving and parking ..........................147On-board computer and displays ....215Loading, stowing and features ........273Maintenance and care ......................307Roadside Assistance ........................321Tires and wheels ............................... 349Technical data ................................... 383
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Emergency locking ........................... 86
Emergency unlocking .......................85
Opening (from inside) ......................84
Door control panel
Overview .......................................... 33
Doors
Important safety notes ....................84
Drinking and driving ......................... 172
Drinks holder see Cup holder
Drive program
Automatic ...................................... 159
Manual ........................................... 160
SETUP (on-board computer) ..........221
Drive program display ...................... 155
Driving abroad ................................... 177
Driving on flooded roads .................. 175
Driving safety system BAS PLUS (Brake Assist System
PLUS) ............................................... 66
EBD (Electronic Brake force
Distribution) ..................................... 71
ESP ®
(Electronic Stability
Program) .......................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety information ...........65
Driving safety systems
ABS (Anti-lock Braking System) .......65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................. 71
Driving system
AIRMATIC (E 550 and E 550
4MATIC) ......................................... 191
Driving systems
Active Blind Spot Assist .................209
Active Driving Assistance
package ......................................... 208
Active Lane Keeping Assist ............211
AIRMATIC ...................................... 191
AMG Ride Control sports
suspension (E 63 AMG) .................192
ATTENTION ASSIST ........................201
Blind Spot Assist ............................ 205
Cruise control ................................ 177DISTRONIC PLUS ........................... 179
HOLD function ............................... 188
Lane Keeping Assist ......................207
Lane Tracking package ..................205
Night View Assist Plus ...................202
Parking Guidance ........................... 197
PARKTRONIC ................................. 194
RACE START (AMG vehicles) ..........190
Rear view camera .......................... 200
Driving tips ........................................ 157
Braking .......................................... 174
DISTRONIC PLUS ........................... 187
Downhill gradients .........................173
Driving on flooded roads ................175
Wet road surface ........................... 173
Winter ............................................ 176
DVD audio (on-board computer) ...... 225
E
EASY-ENTRY feature ......................... 112
Activating/deactivating (on-
board computer) ............................ 232
EASY-EXIT feature ............................. 112
Activating/deactivating (on-
board computer) ............................ 232
Crash-responsive ........................... 113
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 285
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 286
EBD (Electronic Brake force
Distribution) Display message ............................ 242
Function/notes ................................ 71
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
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Starting the engine ........................151
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 150
SmartKey ....................................... 149
Kickdown ................................... 158, 161
Knee bag .............................................. 40
L
Lane-change assistant see Active Blind Spot Assist
see Blind Spot Assist
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 251
Function/information ....................207
Lane Tracking package ..................... 205
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp (display
message) ............................................ 244
Light Setting ambient lighting (on-board
computer) ...................................... 230
Lights
Activating/deactivating the
interior lighting delayed switch-off
(on-board computer) ......................231
Automatic headlamp mode ............119
Cornering light function .................122
Daytime running lamps ..................119
Driving abroad ............................... 118
Fog lamps ...................................... 120
Hazard warning lamps ...................122
High-beam headlamps ...................120
Light switch ................................... 118
Low-beam headlamps ....................119
Rear fog lamp ................................ 120
Switching the Adaptive Highbeam
Assist on/off (on-board
computer) ...................................... 230
Switching the daytime driving
lights on/off (on-board computer) . 230
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) ..........231
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking Automatic ........................................ 85
Emergency locking ........................... 86
From inside the vehicle (central
locking button) ................................. 84
Locking verification signal (on-
board computer) ............................... 232
Low-beam headlamp (display
message) ............................................ 243
Luggage holder (EASY-PACK load-
securing kit) ....................................... 284
Luggage net ....................................... 276
Lumbar support 4-way lumbar support ....................108
Luxury head restraints ..................... 105
M
M+S tires ............................................ 175
Main-beam headlamps (display
message) ............................................ 244
Malfunction message see Display messages
Malfunctions relevant to safety
Reporting ......................................... 23
Manual drive program ...................... 160
Massage function (PULSE) ............... 107
Matte finish (cleaning
instructions) ...................................... 316
mbrace Call priority .................................... 299
Display message ............................ 235
Downloading destinations
(COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes ..................295
Locating a stolen vehicle ...............300
MB info call button ........................298
Remote vehicle locking ..................300
Roadside Assistance button ..........297
Self-test ......................................... 295
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Steering wheel heatingIndicator lamp (Malfunction) ..........112
Steering wheel paddle shifters ........ 159
Stowage compartments Armrest (under) ............................. 275
Glove box ....................................... 274
Stowage space
Center console .............................. 275
Cup holders ................................... 288
Important safety information .........274
Stowage well
Trunk floor (under) .........................285
Submenu (on-board computer)
Convenience .................................. 232
Factory setting ............................... 233
Instrument cluster .........................229
Lights ............................................. 230
Standard display ............................ 220
Vehicle ........................................... 231
Summer opening
see Convenience opening feature
Sun visor ............................................ 289
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 231
Suspension tuning ............................ 192
SETUP (on-board computer) ..........221
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 217
Tailgate Display message ............................ 259
Emergency unlocking .......................91
Limiting the opening angle ...............90
Tail lamps (Display message) ........... 244
Tank content Fuel gauge ....................................... 28
Technical data ................................... 384
E 350 ............................................. 393
E 350 4MATIC ................................ 394
E 350 BlueTEC ............................... 393
E 550 ............................................. 394
E 550 4MATIC ................................ 395
E 63 AMG ...................................... 395
Tires/wheels ................................. 374
TELEAID
Call priority .................................... 299
Display message ............................ 235
Downloading destinations
(COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes ..................295
Locating a stolen vehicle ...............300
MB info call button ........................298
Remote vehicle locking ..................300
Roadside Assistance button ..........297
Self-test ......................................... 295
System .......................................... 295
Vehicle remote unlocking ..............299
Telephone
Accepting a call ............................. 227
Display message ............................ 260
Menu (on-board computer) ............226
Number from the phone book ........ 227
Redialing ........................................ 227
Rejecting/ending a call .................227
Telephone compartment .................. 275
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 285
Temperature Coolant .......................................... 216
Coolant (on-board computer) ......... 221
Engine oil (on-board computer) ...... 221
Outside temperature ...................... 217
Setting ........................................... 139
Theft deterrent locking system
Immobilizer ...................................... 73
Through-loading ................................ 278
Through-loading feature ................... 278
Tilt/sliding sunroof Opening/closing .............................. 97
Resetting ......................................... 97
Timer (on-board computer) .............. 222
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 327
Tire pressure Calling up (on-board computer) .....357
Checking manually ........................355
Display message ............................ 255
Maximum ....................................... 360
Notes ............................................. 353
Not reached (TIREFIT) ....................33016IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 16

Pressure loss warning ....................355
Reached (TIREFIT) ..........................330
Recommended ............................... 352
Tire pressure monitoring system
Function/notes ............................. 357
Restarting ...................................... 359
Warning lamp ................................. 271
Tires
Aspect ratio (definition) .................373
Average weight of the vehicle
occupants (definition) ....................371
Bar (definition) ............................... 371
Characteristics .............................. 371
Checking ........................................ 351
Cleaning ......................................... 352
Definition of terms .........................371
Direction of rotation ......................365
Distribution of the vehicle
occupants (definition) ....................374
DOT, Tire Identification Number
(TIN) ............................................... 370
DOT (Department of
Transportation) (definition) ............371
Flat tire .......................................... 326
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
Guidelines to be observed .............351
GVW (Gross Vehicle Weight)
(definition) ..................................... 372
GVWR (Gross Vehicle Weight
Rating) (definition) .........................372
Increased vehicle weight due to
optional equipment (definition) ......372
Kilopascal (kPa) (definition) ...........372
Labeling (overview) ........................367
Load bearing index (definition) ......373
Load index ..................................... 370
Load index (definition) ...................372
Maximum loaded vehicle weight
(definition) ..................................... 372
Maximum load on a tire
(definition) ..................................... 373
Maximum permissible tire
pressure (definition) ....................... 373
Maximum tire load .........................365
Maximum tire load (definition) .......372
Optional equipment weight
(definition) ..................................... 373PSI (pounds per square inch)
(definition) ..................................... 373
Replacing ....................................... 367
Service life ..................................... 351
Sidewall (definition) .......................373
Speed index (definition) .................372
Storing ........................................... 352
Structure and characteristics
(definition) ..................................... 371
Temperature .................................. 366
TIN (Tire Identification Number)
(definition) ..................................... 373
Tire bead (definition) ......................373
Tire pressure (definition) ................373
Tire pressures (recommended) ......371
Tire size (data) ............................... 374
Tire size designation, load-bearing
capacity, speed index ....................368
Tire tread ....................................... 351
Tire tread (definition) .....................373
Total load limit (definition) .............374
Traction ......................................... 366
Traction (definition) .......................373
Tread wear ..................................... 366
Uniform Tire Quality Grading
Standards ...................................... 365
Uniform Tire Quality Grading
Standards (definition) ....................371
Unladen weight (definition) ............372
Wear indicator (definition) .............373
Wheel rim (definition) ....................372
Tires and wheels (important safety
information) ....................................... 350
Top Tether ............................................ 62
Towing Important safety guidelines ...........343
Installing the towing eye ................343
Removing the towing eye ...............344
Transfer case ..................................... 162
Transmission position
display ................................................ 155
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 220
Trip odometer Calling up ....................................... 220
Resetting (on-board computer) ......221Index17BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 17

TrunkAutomatic opening ..................... 88, 89
Emergency release ....................90, 91
Locking separately ...........................90
Trunk/tailgate
Important safety guidelines .............86
Trunk lid
Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror Sun visor ........................................ 290
Vehicle
Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems .........................23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324
Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385
W
Warning and indicator lamps ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ...................266
SRS ................................................ 267
Tire pressure monitor ....................271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels Changing/replacing .......................367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed .............351
Mounting a wheel .......................... 335
Removing a wheel ..........................334
Tightening torque ........................... 337
Wheel size/tire size .......................374
Window curtain air bag
Display message ............................ 237
Operation ......................................... 43
Windows
see Side windows
Windows (cleaning instructions) ..... 316
Windshield Defrosting ...................................... 141
Windshield washer fluid (display
message) ............................................ 260
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Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
Rdo not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not to be used to dry
the seats.
Rclean the seat covers as recommended;
see the " Interior care" section.
Rdo not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. covers, bags, seat covers,
child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects.
iThe head restraints in the front seats are
installed with the NECK-PRO system
(Y page 52). For this reason, it is not
possible to remove the head restraints
from the front seats.
Vehicles without the through-loading
feature: the head restraints cannot be
removed from the rear compartment seats.
Please contact an authorized Mercedes-
Benz Center for more information.
iRelated topics:
RThrough-loading feature in the rear
bench seat (Sedan) (Y page 278)
REASY-PACK through-loading feature in
the rear bench seat (Wagon)
(Y page 279)
Adjusting the seats:Head restraint height;Seat cushion angle=Seat height?Seat fore-and-aft adjustmentABackrest angle
iIf PRE-SAFE® is triggered, the front-
passenger seat will be moved to a better
position if it was previously in an
unfavorable position.
iYou can store the seat settings using the
memory function (Y page 115).
iVehicles with the through-loading
feature: if you fold down a rear seat
backrest, the respective front seat is
moved forwards slightly, if necessary, to
prevent contact with the backrest.
104SeatsSeats, steering wheel and mirrors
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Lowering the rear seat head restraints
from the front
XMake sure that the key is in position 2 in
the ignition lock.
XPress button :.
Adjusting the height of the rear seat head
restraints
On Sedans with the through-loading feature,
you can only adjust the height of the two outer
head restraints.
Example: Sedan
If the head restraint has been lowered
completely, press release catch :.
XTo raise: pull the head restraint up to the
desired height.
XTo lower: press release catch : and push
the head restraint down to the desired
position.
iIf you pull the head restraint forward
slightly, the effort required to adjust it is
reduced.
Adjusting the angle of the rear seat head
restraints
Adjust the head restraint so that it is as close
as possible to your head.
You can only adjust the two outer head
restraints.
Example: Sedan
XPull or push the top of the head restraint
until it is in the desired position.
Removing and installing the rear seat
head restraints8
GWarning!
Occupants should only travel sitting on seats
which have the head restraints installed. In
the event of an accident, this reduces the risk
of injury for passengers seated in the rear
compartment.
Example: Sedan
8Only for vehicles with the through-loading feature.106SeatsSeats, steering wheel and mirrors
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Adjusting the four-way lumbar
support
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back.
:To raise the backrest contour;To soften the backrest contour=To lower the backrest contour?To harden the backrest contour
Folding bench seat in the cargo
compartment (Wagon)
The folding bench seat in the luggage
compartment is only suitable for persons no
more than 4.6 ft (1.40 m) tall and weighing a
maximum of 110 lb (50 kg).
Maximum permissible passenger weight may
be reduced by extensive optional extras and
vehicle load. Observe the maximum gross
vehicle weight and the gross axle weight
rating, which can be found on the vehicle
identification plate (Y page 385).
The combined cargo cover and net must be
installed if you are using the folding bench
seat (Y page 282).
GRisk of injury
The rear seat backrests must be locked in the
upright position if you are using the folding
bench seat in the cargo compartment.
Do not pull away unless the head restraint in
the folding bench seat is installed correctly.
Make sure that the center of the head
restraint supports the seat occupant's head
at about eye level. This can reduce the risk of
injury to a child in the event of an accident.
Ensure that the seat belt is routed correctly
across the body and the seat belt buckle is
engaged.
Never leave children unsupervised in the
vehicle. This applies even if they are secured
in a child restraint system.
Secure children as recommended; see the
"Children in the vehicle" section.
GRisk of injury
Only replace damaged covers with genuine
covers.
Make sure that items of luggage and other
objects in the cargo compartment are well
secured.
Otherwise, the load could cause injury in the
event of sharp braking, a sudden change in
direction or an accident.
Folding out the folding bench seat
XMake sure that the backrests of the rear
bench seat are locked in the upright
position.
XMove the handle for the combined cargo
cover and net upwards (Y page 282).
XPull release handle : and fold the
backrest of the folding bench seat
upwards.
108SeatsSeats, steering wheel and mirrors
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Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 151) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 341).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.Driving153Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 153Z