seats MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Index ....................................................... 4Introduction ......................................... 20At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................75Seats, steering wheel and mirrors ..101Lights and windshield wipers ..........117Climate control ................................. 131Driving and parking ..........................147On-board computer and displays ....215Loading, stowing and features ........273Maintenance and care ......................307Roadside Assistance ........................321Tires and wheels ............................... 349Technical data ................................... 383
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Rear-view mirrorAnti-glare (manual) ........................113
Dipping (automatic) .......................114
Rear window blind ............................ 290
Rear window heating Malfunction .................................... 142
Switching on/off ........................... 142
Rear window wiper ........................... 128
Replacing the wiper blade .............. 129
Refueling ............................................ 162
Remote control Programming (garage door
opener) .......................................... 301
Reporting
Malfunctions relevant to safety ........ 23
Reserve fuel
Display message ............................ 249
Warning lamp ................................. 268
Residual heat
Switching on/off ........................... 143
Restraint systems
see SRS
Retaining hook .................................. 281
Reversing lamp (display message) .. 245
Roadside Assistance (breakdown) .... 21
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 98
Panorama roof with power tilt/
sliding panel ..................................... 98
Rear side windows .........................290
Rear window .................................. 290
Roof carrier ........................................ 287
Roof lining and carpets (cleaning
guidelines) ......................................... 320
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 224
S
Safety Children in the vehicle .....................58
Child restraint systems ....................59
Occupant Classification System
(OCS) ............................................... 43
Overview of occupant safety
systems ........................................... 36
Safety systems
see Driving safety systems
Seat
Active multicontour seat ................107
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................56
Adjusting the height ......................... 56
Belt force limiters ............................ 57
center rear-compartment seat .........57
Cleaning ......................................... 320
Correct usage .................................. 54
Emergency Tensioning Devices ........ 57
Fastening ......................................... 55
Important safety guidelines .............53
Releasing ......................................... 57
Safety guidelines ............................. 37
Special seat belt retractor ...............61
Switching belt adjustment on/off
(on-board computer) ......................233
Warning lamp ................................. 264
Warning lamp (function) ................... 57
Seat heating
Indicator lamp (Malfunction) ..........111
Seats
Adjusting (electrically) ...................104
Adjusting the 4-way lumbar
support .......................................... 108
Adjusting the head restraint ..........105
Cleaning the cover .........................319
Correct driver's seat position ........102
Important safety notes ..................103
Storing settings (memory
function) ........................................ 115
Switching seat heating on/off .......110
Switching the seat ventilation on/
off .................................................. 111
Seat ventilation
Indicator lamp (Malfunction) ..........111
Sensors (cleaning instructions) ....... 317
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GWarning
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
45 indicator lamp illuminated, the
front passenger front air bag is deactivated.
With the 45 indicator lamp out, the
front passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the front passenger front
air bag is activated.
If the 45 indicator lamp is illuminated,
the front passenger front air bag is
deactivated and will not be deployed.
If the 45 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R independent of the side impact air bag or
pelvis air bag
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS
For further information, see the section
regarding air bag display messages
( Y page 239).GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
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BabySmart™ air bag deactivation
system
How the air bag deactivation system
functions
The BabySmart™ system is standard
equipment in Canada.
GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you always secure children in the rear
seats. Regardless of seating position, children
12 years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
Secure the infant restraint system or child
restraint system, using:
R the vehicle's seat belt
R the seat belt and a Top Tether belt
R the LATCH-type (ISOFIX) child seat mount
and a Top Tether belt
The child restraint system must be installed
and secured correctly, observing the
manufacturer's installation instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Observe the following
important information if it is necessary to
carry a child on the front-passenger seat:
R Children under 12 years may only sit in the
front-passenger seat if they are seated in a
child restraint system which is compatible
with BabySmart™ and approved by
Mercedes-Benz. If the child restraint
system is installed properly, the front-
passenger front air bag is deactivated in
conjunction with the BabySmart™ system.
Otherwise, the child could be struck by the
air bag when it inflates in a crash. This could
lead to serious or fatal injury.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If it is necessary to install a BabySmart™-
compatible rear-facing child restraint
system on the front-passenger seat, make
sure the 45 indicator lamp is
illuminated. This indicates that the front-
passenger front air bag is deactivated. If the
45 indicator lamp does not light up
or goes out when the child restraint system
is installed, check the anchorages of the
restraint system. Periodically check the
45 indicator lamp while driving to
make sure the 45 is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front-passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously48Occupant safetySafety
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situations (on vehicles with DISTRONIC
PLUS)
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed above 85 mph
(140 km/h).
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R under accident conditions, the front-
passenger seat is adjusted if it is in an
unfavorable position.
R increases the air pressure in the side
bolsters of the seat cushion and seat
backrest of the active multicontour seats in
the front.
R if the vehicle skids, the sliding roof with
power tilt/sliding panel and the side
windows are closed so that only a small gap
remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the active multicontour seat
is reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:XWhen the vehicle is stationary, move the
backrest or seat back slightly.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about belt adjustment, a
convenience function integrated into PRE-
SAFE ®
, can be found in the "Belt adjustment"
section ( Y page 56).
NECK-PRO head restraints
The NECK-PRO head restraints increase
protection for the driver's and front-
passenger's head and neck. In the event of a
rear collision of a certain severity, the NECK-
PRO head restraints on the driver's and front-
passenger seats are moved forwards and
upwards. This provides better head support.
GWarning
Do not secure any objects (e.g. coat hangers)
on the NECK-PRO head restraints. Otherwise,
the NECK-PRO head restraints may not
function properly, or in the event of a rear-end
collision may not be able offer the level of
protection they are designed to provide.
GWarning
Only use seat covers/head restraint covers
that have been tested and approved by
Mercedes-Benz for your model.
Using seat covers and head restraint covers
other than those recommended may cause a
malfunction when NECK-PRO head restraints
are triggered or front side impact air bags/
pelvis air bags may be prevented from
deploying.
Contact an authorized Mercedes-Benz Center
for availability.
If the NECK-PRO head restraints have been
triggered in an accident, you must reset the
NECK-PRO head restraints on the driver's and
front-passenger seat ( Y page 53).
Otherwise, the additional protection will not
be available in the event of another rear-end
collision. You can recognize that NECK-PRO
head restraints have been triggered by the
fact that they have moved forwards and can
no longer be adjusted.
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RPosition the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions.GWarning
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat beltsGWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWarning
Canada only: children 12 years old and under
may ride on the front seat if a BabySmart™
compatible child restraint system is installed
on the front-passenger seat. Use only
Mercedes-Benz approved BabySmart™
compatible child restraint systems. A
BabySmart™ compatible child restraint
system will deactivate the front-passenger
front air bag when installed correctly. The
front-passenger front air bag will not be
deactivated if the child restraint systems that
are installed are not BabySmart™ compatible
or if BabySmart™ compatible child restraint
systems are not installed correctly. If the
front-passenger front air bag is deployed in a
collision, the child will be struck by the air bag.
If this happens, serious or fatal injury will
result.
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Example: Sedan
XAdjust the seat and move the backrest to
an almost vertical position (Y page 102).
XPull the seat belt smoothly through belt
sash guide :.
XWithout twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your hips.
XEngage belt tongue ; in buckle =.
Seat belt adjustment: if necessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
(Y page 56).
XIf necessary, adjust the seat belt to the
appropriate height (Y page 56).
XIf necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts in the vehicle, except the
driver's seat belt, are equipped with a special
seat belt retractor to secure child restraint
systems properly. For further information on
"Special seat belt retractors", see
(Y page 61).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" (Y page 57).
Seat belt adjustment
The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
Ryou engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2 in the ignition lock.
Rthe SmartKey is in position 2 in the ignition
lock and you then engage the belt tongue
in the buckle.
The seat-belt adjustment will apply a certain
tightening force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 233).
Seat belt outlet height adjustment
You can adjust the seat belt height on the
driver's seat and the front-passenger seat.
Wagon: you can also adjust the belt height
on the outer rear seats.
Adjust the height so that the upper part of the
seat belt is routed across the center of your
shoulder.
XTo raise: slide the belt sash guide upwards.
The belt sash guide engages in various
positions.
XTo lower: press and hold belt sash guide
release :.
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! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency
Tensioning Device could be triggered in the
event of an accident.
The ETDs tighten the seat belts in an accident,
pulling them close against the body.
ETDs do not correct incorrect seat positions
or incorrectly fastened seat belts.
ETDs do not pull vehicle occupants back
towards the backrest.
Seat belt force limiters, when activated, are
employed to help reduce the force exerted by
the seat belts on occupants during a crash.
The front belt force limiters are synchronized
with the front air bags, which take on a part
of the deceleration force. Thus, the force
exerted on the occupant is distributed over a
greater area.
The ETDs can only be activated if:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 36).
R the belt tongue is engaged in the buckle on
each of the lap-shoulder belts in the front.
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The ETDs on the outside seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R in the event of a head-on or rear-end
collision if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact, on the side
opposite the impact if the vehicledecelerates or accelerates rapidly in a
lateral direction
R in certain situations if the vehicle overturns
and the system determines that it can
provide additional protection
If the Emergency Tensioning Devices (ETDs)
are triggered, you will hear a bang, and a small
amount of powder may also be released. Only
in rare cases will the bang affect your hearing.
The powder that is released generally does
not constitute a health hazard. The 6 SRS
warning lamp lights up.GWarning
Pyrotechnic Emergency Tensioning Devices
that have been deployed must be renewed.
For your safety, when disposing of Emergency
Tensioning Devices, always observe the
safety instructions. These are available from
any authorized Mercedes-Benz Center.
The PRE-SAFE ®
system has electrically
operated reversible pre-tensioners that do
not require replacement after activation.
Children in the vehicle
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
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such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment, or trunk (sedan), or
cargo compartment (wagon) unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
If an infant or child is traveling in the vehicle:
XSecure the child using an infant or child
restraint system appropriate to the age and
weight of the child.XMake sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Child restraint systems
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 58).
We recommend all infants and children be
properly restrained using the child restraint
systems at all times while the vehicle is in
motion.
The use of infant or child restraints is required
by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Infants and small children should always be
seated in an infant or child seat restraint
system appropriate for the size and weight of
the child. They must be properly secured in
accordance with the manufacturer's
installation instructions for the infant or child
seat restraint system. All infant and child seat
restraint systems must comply with the US
Federal Motor Vehicle Safety Standards 213
and 225 and Canadian Motor Vehicle Safety
Standards 213 and 210.2.
A statement by the child restraint
manufacturer of compliance with these
standards can be found on the instruction
label on the restraint system. You will also
find the statement in the instruction manual
provided with the child restraint system.
When using an infant restraint system, child
restraint system or booster seat, make sure
to carefully read and follow all manufacturer's
instructions for installation and use.
Please read the warning labels affixed to the
interior of the vehicle or to the infant restraint
or child restraint system.GWarning
Accident statistics show that children
secured in the rear seats are safer than
children secured in the front-passenger seat.
For this reason, we strongly advise that you
always secure children in the rear seats.
Regardless of the seat position, children
under 12 years must be secured correctly in
a suitable infant or child restraint system or
booster seat suitable for the size and weight
of the child.
The infant or child restraint system must be
correctly secured using the vehicle's seat
belt, the seat belt and Top Tether belt or the
lower anchorages and the Top Tether belt in
complete accordance with the child seat
manufacturer's instructions.
Occupants, in particular children, must sit as
upright as possible, fasten the seat belt
correctly and use a suitable infant restraint
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are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children too big for a toddler restraint must
ride in seats using regular seat belts. Position
the shoulder belt across the chest and
shoulder, not face or neck. A booster seat
may be necessary to achieve proper seat belt
positioning for children over 41 lb (18 kg) until
they reach a height where a lap/shoulder belt
fits properly without a booster.
When the child restraint is not in use, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
Special seat belt retractorGWarning
Observe "Important safety notes"
( Y page 58).
All seat belts in the vehicle, except the
driver's seat belt, are equipped with a special
seat belt retractor. When activated, the
special seat belt retractor ensures that the
seat belt cannot slacken after being fastened.
Installing a child restraint system:
XAlways comply with the manufacturer's
installation instructions.XPull the seat belt smoothly from the inertia
reel.XEngage the seat belt tongue in the belt
buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat
belt retractor function is enabled.XPush down on the child restraint system to
take up any slack.Removing a child restraint system/
deactivating the special seat belt retractor:XAlways comply with the manufacturer's
installation instructions.XPress the seat belt release button and
guide the belt tongue to the belt outlet.
The special seat belt retractor function is
deactivated.GWarning
Never release the seat belt buckle while the
vehicle is in motion, since the special seat belt
retractor will be deactivated.
LATCH-type (ISOFIX) child restraint in
the rear
GWarning
Observe "Important safety notes"
( Y page 58).
GWarning
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position shoulder belt across the chest and
shoulder, not face or neck.
In order to attain the correct seating position
for children weighing over 41 lb (18 kg), it may
be necessary to use a booster seat until they
reach a height where a normal lap/shoulder
seat belt lies properly across their bodies
without the need for a booster seat.
Install the child restraint system according to
the manufacturer's instructions.
The child restraint system must be installed
firmly on both brackets.
An incorrectly installed child restraint system
can come loose in the event of an accident,
causing the child to be severely or fatally
injured.
Child restraint systems/child restraint
retaining brackets that are damaged or have
suffered damage due to an impact must be
replaced.
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