service MERCEDES-BENZ E350 4MATIC WAGON 2007 S211 User Guide

107 Safety and Security
Anti-theft systems
Arming the alarm system
The indicator lamp located in the central
locking switch in the center console.
1Indicator lamp

Lock the vehicle with the SmartKey or
KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is
armed. The indicator lamp1 begins to
flash after approximately 30 seconds
after arming the alarm system.
Disarming the alarm system

Unlock the vehicle with the SmartKey
or KEYLESS-GO*.
The turn signal lamps flash once to
indicate that the alarm system is
disarmed.Canceling the alarm
With the SmartKey

Insert the SmartKey in the starter
switch.
or

Press button Œ or ‹ on the
SmartKey.
With KEYLESS-GO*

Pull an outside door handle.
The SmartKey with KEYLESS-GO must
be within 3 ft (1 m) of the vehicle.
or

Press the KEYLESS-GO* start/stop
button (
page 39).
The SmartKey with KEYLESS-GO must
be inside the vehicle.
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If the alarm stays on for more than
30 seconds, a call to the Response Center is ini-
tiated automatically by the Tele Aid system
(
page 292) provided Tele Aid service was sub-
scribed to and properly activated, and that nec-
essary cellular service and GPS coverage are
available.
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If the turn signal lamps do not flash three
times, one of the following elements may not be
properly closed:


a door


the tailgate
Close the respective element and lock the vehi-
cle again.
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The alarm system will rearm automatically
after approximately 40 seconds if neither a door
nor the tailgate was opened.

155 Controls in detail
Control system
Control system
The control system is activated as soon as
the SmartKey in the starter switch is
turned to position1 or as soon as the
KEYLESS-GO start/stop button* is in
position1. The control system enables you
to:

call up information about your vehicle


change vehicle settings
For example, you can use the control sys-
tem to find out when your vehicle is next
due for service, to set the language for
messages in the instrument cluster dis-
play, and much more.
The control system relays information to
the multifunction display.
Multifunction display
1Outside temperature
2Trip odometer
3Automatic transmission program mode
4Main odometer
5Current gear selector lever position
Above illustration shows the standard dis-
play.
For more information on menus displayed
in the multifunction display, see “Menus”
(page 158).
i
The displays for the audio systems (radio,
CD player) will appear in English, regardless of
the language selected.
Warning!
G
A driver’s attention to the road and traffic
conditions must always be his / her primary
focus when driving.
For your safety and the safety of others, se-
lecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions per-
mit it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.

161 Controls in detail
Control system
Standard display menu
Press buttonk orj repeatedly
to select the functions in the standard
display menu.
The following functions are available:
Display digital speedometer

Press button k orj repeatedly
until the digital speedometer appears
in the multifunction display.
AMG menu
The main screen of the AMG menu shows
you the gear currently engaged as well as
the engine oil temperature.
Press buttonè orÿ repeatedly
until you see the AMG menu.
1Gear indicator
2Engine oil temperatureUse buttons k or j to select the fol-
lowing functions in the AMG menu:
Function
Page
Calling up digital speedometer
161
Calling up maintenance service
indicator
365
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This function is only available in AMG vehi-
cles.
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The engine oil temperature symbol flashes if
the engine oil temperature has not yet reached
80°C. During this time, avoid driving at full en-
gine speed.
Function
Page
Vehicle supply voltage
162
RACETIMER
162
Overall analysis
164
Lap analysis
164
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If the engine reaches the overspeed range in
the manual shift program, the menu will be
shown in red. In addition, you will see
UP next to
gear indicator1 as a reminder to upshift.

166 Controls in detailControl systemOperating CD player
Selecting CD track
Turn on COMAND and select CD or
CD changer. Refer to separate
COMAND operating instructions.

Press buttonè orÿ repeatedly
until the settings for the CD currently
being played appear in the multifunc-
tion display.1Current CD (for CD changer)
2Current track

Press buttonk orj repeatedly
until the desired track is selected.
Selecting MP3-CD track

Turn on COMAND and select MP3-CD.
Refer to separate COMAND operating
instructions.

Press buttonè orÿ repeatedly
until the settings for the MP3-CD cur-
rently being played appear in the multi-
function display.1MP3 mode
2Current track

Press buttonk orj repeatedly
until the desired track is selected.
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Additional optional satellite radio equipment
and a subscription to satellite radio service pro-
vider are required for satellite radio operation.
Contact an authorized Mercedes-Benz Center
for details and availability for your vehicle.
For more information, refer to separate
COMAND operating instructions.
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The COMAND system and the CD changer
can play audio CDs as well as MP3-CDs.
For more information on operating the
CD changer refer to separate COMAND operat-
ing instructions.
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To select a CD from the CD changer maga-
zine, press a number on the COMAND system
key pad located in the center console.
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Level of information displayed will vary de-
pending on the information contained on the
MP3-CD insert in the single CD player of the
COMAND system.
To select a MP3-CD from the CD changer maga-
zine, press a number on the COMAND system
key pad located in the center console.

290 Controls in detailUseful features
When the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:

mobile phone keypad


buttonss and t on the multi-
function steering wheel (
page 156)


Voice Control System* (see separate
operating instructions)Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on features available for your mobile
phone of choice.
The cradle is located in the front center
armrest.

Open telephone compartment
(page 283).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND
1 (Cockpit Man-
agement and Data System) if road, weather
and traffic conditions permit.
1Observe all legal requirements.
Bear in mind that at a speed of just 30 mph
(approximately 50 km /h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.i
Various mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz
Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for in-
structions on how to use your mobile phone.
!
Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.

295 Controls in detail
Useful features
The Tele Aid system is available if:

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenterInitiating an emergency call manually
1Cover
2SOS button

Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover after the emergency call is
concluded.
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Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.

296 Controls in detailUseful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.

Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

297 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
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The indicator lamp on the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 293) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call failed
appears in the multi-
function display.Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or the respective button for ending a tele-
phone call on the COMAND headunit.
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The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).

298 Controls in detailUseful features
Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls.
See system self-check (
page 293) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the multifunction
display.
Information calls can be terminated using
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
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The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
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When a Tele Aid call has been initiated, the
COMAND system audio is muted and the select-
ed mode (radio or CD) pauses. The optional cel-
lular phone (if installed) switches off. If you must
use this phone, the vehicle must be parked. Dis-
connect the coiled cord and place the call. The
COMAND navigation* system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, and spo-
ken commands are only available by pressing the
RPT button on the COMAND unit. A pop-up win-
dow will appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.

299 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
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The remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Call connected
will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
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When the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 106).