Features MERCEDES-BENZ E500 2004 W211 Owner's Guide

257 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio or CD) pauses. The option-
al cellular phone (if installed) switches
off. If you must use this phone, the ve-
hicle must be parked. Disconnect the
coiled cord and place the call. The CO-
MAND navigation system (if engaged)
will continue to run. The display in the
instrument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

258 Controls in detailUseful featuresStolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter key
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure that people and objects
are out of the way of the device to prevent
potential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.

259 Controls in detail
Useful features
Programming or reprogramming the in-
tegrated remote control
Step 1:
Switch on ignition.
Step 2:

If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons1 and3 and release
them only when the indicator light be-
gins to flash after approximately 20
seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.


260 Controls in detailUseful featuresStep 3:
Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control locat-
ed on the interior rear view mirror,
keeping the indicator lamp4 in view.
Step 4:

Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (1, 2
or3). Do not release the buttons until
completing step 5.
The indicator lamp4 on the integrat-
ed remote control will flash, first slowly
and then rapidly.Step 5:

When the indicator lamp4 flashes
rapidly, release both buttons.
Step 6:

Press and hold the just-trained inte-
grated signal transmitter button and
observe the indicator lamp4.
If the indicator lamp4 stays on con-
stantly, programming is complete and
your device should activate when the
integrated signal transmitter button is
pressed and released.Step 7:

To program the remaining two buttons,
repeat the steps above starting with
step 3.
iThe indicator lamp4 flashes the first
time the signal transmitter button is
programmed. If this button has already
been programmed, the indicator lamp
will only start flashing after 20 sec-
onds.
iIf the indicator lamp4 blinks rapidly
for about two seconds and then turns
to a constant light, continue with pro-
gramming steps 8 through 12 as your
garage door opener may be equipped
with the “rolling code” feature.


261 Controls in detail
Useful features
Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
m a y v a r y b y g a r a g e d o o r o p e n e r b r a n d .
Depending on manufacturer, the “train-
ing” button may also be referred to as
“learn”or “smart” button. If there is dif-
ficulty locating the transmitting button,
refer to the garage door opener opera-
tor’s manual. Step 9:

Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Step 10:

Firmly press, hold for two seconds and
release the programmed integrated
signal transmitter button (1, 2
or3).
Step 11:

Press, hold for two seconds and re-
lease same button a second time to
complete the training process.
Some garage door openers (or other rolling
code equipped devices) may require you to
perform this procedure a third time to
complete the training.Step 12:

Confirm the garage door operation by
pressing the programmed integrated
signal transmitter button (1, 2
or3).
Step 13:

To program the remaining two buttons,
repeat the steps above starting with
step 3.

262 Controls in detailUseful featuresGate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the inte-
grated signal transmitter to pick up the sig-
nal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having dif-
ficulties programming a gate operator (re-
gardless of where you live) by using the
programming procedures, replace step 4
with the following:Step 4:

Continue to press and hold the inte-
grated signal transmitter button (1,
2 or3) while you press and re-press
(“cycle”) your hand-held remote con-
trol transmitter6 every two seconds
until the frequency signal has been
learned. Upon successful training, the
indicator lamp4 will flash slowly and
then rapidly after several seconds.

Proceed with programming step 5 and
step 6 to complete. Operation of integrated remote control

Switch on ignition.

Select and press the appropriate inte-
grated signal transmitter button (1,
2 or3) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.

263 Controls in detail
Useful features
Erasing the integrated remote control
memory
Switch on ignition.

Simultaneously hold down the signal
transmitter buttons1 and 3, for ap-
proximately 20 seconds, until the indi-
cator lamp4 blinks rapidly. Do not
hold for longer than 30 seconds.
The codes of all three channels are
erased.Reprogramming a single integrated
signal transmitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:

Press and hold the desired signal trans-
mitter button (1, 2 or3). Do not re-
lease the button.

The indicator lamp will begin to flash af-
ter 20 seconds. Without releasing the
integrated signal transmitter button,
proceed with programming starting
with step 3.
iIf you sell your vehicle, erase the codes
of all three channels.

439 Index
U
Units
Setting speedometer units 141
Setting temperature units 141
Setting tire inflation pressure
units 143
Unlocking 30, 88, 353
Centrally from inside 107
Driver’s door in an emergency 353
Fuel filler flap 278
Global 89
Global with KEYLESS-GO* 94
Selective settings 89, 94
Trunk in an emergency 354
Trunk lid with KEYLESS-GO* 95
Trunk lid with SmartKey 90
Vehicle in an emergency 257
With KEYLESS-GO* 32
With the SmartKey 30
Upgrade signals
Tele Aid* 256
Uphill driving
Cruise control 212
Upshifting 159Useful features 242
Ashtrays 246
Cigarette lighter 247
Garage door opener 258
Heated steering wheel* 248
Tele Aid* 250
Telephone* 249
V
Vehicle
Individual settings 138, 140
Locking in an emergency 354
Lowering 374
Towing 381
Unlocking in an emergency 353
Vehicle care
Cup holder 307
Distronic* system sensor cover 305
Engine cleaning 304
Gear selector lever 307
Hard plastic trim items 307
Leather upholstery 308
Light alloy wheels 307
Ornamental moldings 304
Paintwork 303
Parktronic* system sensor 305Plastic and rubber parts 308
Power washer 303
Seat belts 307
Steering wheel 307
Tar stains 303
Vehicle washing 304
Window cleaning 306
Wood trims 308
Vehicle level
Changing 228
Setting 228
Automatic 228
Manual 228
Vehicle level control system*
Airmatic DC* 226
Vehicle tool kit 352
Alignment bolt 352
Fuse extractor 352
Hex-socket wrench 352
Open-end wrench 352
Screwdriver 352
Spare fuses 352
Towing eye bolt 352
Universal pliers 352
Vehicle jack 350
Wheel wrench 352