display MERCEDES-BENZ EQA SUV 2021 User Guide

The
following pr ovides you with general informa-
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmitted tothird parties, and for what purpose,
can be found in the information directly related to
th e functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on the
ve hicle equipment, digitall y.
P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya unique vehicle
identi/cation number. Depending on the countr y,
th is vehicle identi/cation number can be used by,
fo rex ample, go vernmental authorities todeter-
mine the identity of theow ner. There are other
possibilities touse data collected from theve hicle
to identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under
cer tain conditions, become attributable toa per-
son. Depending on which vehicle data are availa-
ble, it may be possible tomake inferences about, fo
rex ample, your driving behaviour, your location,
yo ur route or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
eg ar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vesti-
ga tion of a criminal o.ence.
Go vernmental entities are themsel ves, in individ-
ual cases and within the applicable legal frame-
wo rk, authorised toread out data from theve hi-
cle. In the case of an accident, information that
can help with an in vesti gation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Oper Oper ational dat
ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefa stened
seat belts display R
ambient conditions, su chastemp erature, rain
sensor or distance sensor
Generall y,the use of these data is temp orar y;
th ey will not be stored be yond the period of oper-
ation and will only be processed within theve hicle
itself. Control units oTen contain data memories
fo rve hicle keys,fo rex ample. Their use permits
th ete mp orary or permanent documentation of
te ch nical information about theve hicle's operat-
ing state, component loads, main tenance requ ire-
ments and tech nical events or faults.
Depending on theve hicle equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag depl oyment or the inter vention
of stability cont rol systems
R information on events leading tovehicle dam-
age 40 40
Gene
ral no tes

*
N
N O
OTE
TE Deployment of components of the
re straint system when the front passenger
seat is unoccupied and a seat belt is
buckled When
the front passenger seat is unoccupied
and the seat belt tongue of the seat belt is
engaged in the seat belt buckle, components
of there straint system ma y deployunnecessa-
ri ly on the front passenger side, e.g. the seat
belt tensioner. #
Only buckle the seat belts as intended. %
Obser vethe no tes on st owage areas
(/ page 114).
Information on /tting a child restraint system
and on children tr avelling in theve hicle can
be found in the "Children in theve hicle" sec-
tion (/ page 63). Seat belt adjus Seat belt adjustment function
tment function V
V
ehicles wit
ehicles wit h PRE-S
h PRE-SAFE
AFE®
®
:
:aTer a front seat belt
has been fastened, the automatic seat belt adjust- ment may apply a cer
tain tightening forc e. Do not
hold the seat belt tightly while it is adjusting.
Yo u can activate and deactivate the seat belt
adjustment function using the multimedia system
(/ page 49). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating seat belt adjus
ating seat belt adjustment via tment via
t
t he multimedia syst
he multimedia syst em
em Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Belt adjustment. R
R
eleasing seat belts
eleasing seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Seat belt w
Seat belt w
ar
arning function f
ning function f or t
or the dr
he dr iv
iver and fr
er and fr ont
ont
passeng
passeng er
er The
ü seat belt warning lamp in the Instru-
ment Display is a reminder that all vehicle occu-
pants must weartheir seat belts cor rectl y. In addition, a
warning tone may sound.
As soon as the driver and front passenger fasten
th eir seat belts, the seat belt warning goes out. F
F
unction of t
unction of t he r
he rear seat belt st
ear seat belt st atus display
atus display The
rear seat belt status displ ayis only available
fo r cer tain countries. When
theve hicle is switched on, there ar seat
belt status displ ayinforms youfo r a cer tain
amount of time which rear seat belt is not fas-
te ned. Occupant sa
fety
49
49

R
Sit wi th theirfeet resting on the 0oor, if possi-
ble.
The front passenger airbag may otherwise be dis-
abled bymistake, forex ample, in thefo llowing sit-
uations:
R The front passenger transfers their weight by
supporting themsel ves on a vehicle armrest.
R The front passen ger sits in such a wayth at
th eir weight is raised from the seat sur face. &
W
WARNING
ARNING Risk of injury or death due to a
disabled front passenger airbag
The front passenger airbag is disabled when
th ePA SSENGER AIR BAG OFF indicator la mp
is lit.
A person in the front passenger seat could
th en, forex ample, come into contact with the
ve hicle interior, especially if the person is sit-
ting too close tothe cockpit. If
th e front passenger seat is occupied, alw ays
ensure that:
R the classi/cation of the person in the front
passenger seat is cor rect and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
R the front passenger seat has been mo ved
as far back as possible.
R the person is seated cor rectl y. #
Both before and during the journe y,
ensure that the status of the front
passenger airbag is cor rect. If
th e front passenger seat is occupied, the classi-
/cation of the person or child restraint system on
th e front passenger seat take s place aTer the
front passenger airbag shuto. self-test. The
PA SSENGER AIR BAG indicator la mps display the
status of the front passenger airbag.
Alw ays obser vethe no tes on the function of the
PA SSENGER AIR BAG indicator la mps
( / page 54). F F
unction of t
unction of t he P
he PASSEN
ASSEN GER AIR BA
GER AIR BAG indicat
G indicat or
or
lam
lam ps
ps Ve
hicles without automatic front passen ger airbag
shuto. ha vea special stic ker a1xed tothe side of
th e cockpit on the front passenger side
(/ page 73). 54
54
Occupant saf
ety

Self-t
Self-t
es
est of autt of aut omatic fr
omatic fr ont passeng
ont passeng er airbag shut-
er airbag shut-
o.
o.
When theve hicle is switched on, a self-test is per-
fo rm ed during which the two PASSENGER AIR
BAG ON and OFF indicator la mps light up simul ta-
neous ly.
The status of the front passenger airbag is dis-
pla yed via thePA SSENGER AIR BAG indicator
la mp s aTer the self-test:
R ON is lit: ON is lit: the front passenger airbag may
deploy during an accident.
The indicator lamp goes out aTer 60 seconds.
R ON and OFF ar
ON and OFF ar e no e not lit:
t lit: the front passenger
airbag may deploy during an accident.
R OFF is lit:
OFF is lit: the front passenger airbag is disa-
bled. It will then not be deplo yed in theev ent
of an accident.
If th ePA SSENGER AIR BAG ON indicator la mpis
o., only thePA SSENGER AIR BAG OFF indicator
la mp shows th e status of the front passenger air-
bag. The PASSENGER AIR BAG OFF indicator la mp
may be lit continuously or be o.. If
th ePA SSENGER AIR BAG OFF indicator la mp
and the6 restraint system warning lamp light
up simultaneousl y,the front passenger seat may
not be used. Also in this case, do not /t a child
re straint system tothe front passenger seat. Ha ve
th e automatic front passenger airbag shuto.
ch ecked and repaired immediately at a quali/ed
specialist workshop.
S
S t
tatus display
atus display
If th e front passenger seat is occupied, ensure,
bo th before and during the journe y,that the sta-
tus of the front passenger airbag is cor rect forthe
cur rent situation.
ATer
ATer /tting
/tting a r
a rearw
earw ar
ard-f
d-f acing c
acing c hild r
hild res
estrtraint sy
aint sy s-
s-
t
t em t
em t o t
o the fr
he fr ont passeng
ont passeng er seat
er seat::PA SSENGER AIR
BAG OFF must be lit continuous ly. &
W
WARNI NG
ARNI NGRisk of injury or dea thwhen
using a rear wa rd-facing child restraint sys-
te m while the front passenger airbag is
enabled
If yo u secure a child in a rear wa rd-facing child
re straint system on the front passenger seat
and thePA SSENGER AIR BAG OFF indicator la
mp is o., the front passenger airbag can
deploy in theev ent of an accident.
The child could be struck bythe airbag. #
Always ensu rethat the front passenger
airbag is disabled. The PASSENGER AIR
BAG OFF indicator la mpmust be lit. #
NEVER use a rear wa rd-facing child
re straint system on a seat wi than ENA-
BLED FRONT AIR BAG. This can result in
th e DEATH of or SERIOUS INJURY tothe
CHILD. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 74).
Depending on thech ild restraint system and the
stature of thech ild, thePA SSENGER AIR BAG OFF
indicator la mpmay be o.. In this case, do not /t
th ere ar wa rd-facing child restraint system tothe
front passenger seat.
Instead, /t there ar wa rd-facing child restraint sys-
te m to a suitable rear seat.
ATer
ATer /tting /tting a f
a forw
orw ar
ard-f
d-f acing c
acing c hild r
hild res
estr
traint sy
aint sy s-
s-
t
t em t
em t o t
o the fr
he fr ont passeng
ont passeng er seat
er seat::depending on the Occupant saf
ety
55
55

pants. These measures cannot necessarily pre-
ve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher 0ashing frequency.
R Increasing brake pressure when theve hicle is
stationar y.This brake application is cancelled
automatically when theve hicle pulls away.
If an accident did not occur, the pre-em ptive
measures that we re ta ken are reve rsed.
Syst
Syst em limits
em limits
The system will not initiate any action in thefo l-
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact The system will not initiate any braking application
in
thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space while
using Active Parking Assist A A
ut
ut omatic measur
omatic measur es
esaTer
aTer an accident
an accident
Depending on the type and se verity of the acci-
dent, and depending on theve hicle's equipment,
th efo llowing measures can be implemented, for
ex ample:
R automatic braking (post-collision brake)
R activating the hazard warning lights
R triggering an automatic emer gency call
(/ page 287)
R switching o. the drive system and high-volt-
age on-board electrical system
R unlocking theve hicle doors
R lowe ring the side windo ws
R displaying the emer gency guide in the multi-
media system display R
switching on the interior lighting
F
F unction of t
unction of t he pos
he post-collision brt-collision br ake
ake
Depending on the accident situation, the post-col-
lision brake can minimise the se verity of a fur ther
collision or evenavo id it.
If an accident is de tected, the post-collision brake
can implement automatic braking. When theve hi-
cle has come toa standstill, the electric parking
brake is automatically applied.
The driver can cancel automatic braking bytaking
th efo llowing actions:
R braking more strongly than automatic braking
R fully depressing the accelerator pedal with
fo rce 58
58
Occupant saf
ety

&
W
W ARNI NG
ARNI NGRisk of entrapment when
adjusting the seat with the memory func-
tion
When the memory function adjusts the seat,
yo u and other vehicle occupants – particular ly
ch ildren – could become trapped. #
During the adjustment process of the
memory function, make sure that no one
has any body parts in the sweep of the
seat. #
If someone becomes trapped, press a
preset position button or seat adjust-
ment switch immediatel y.&
W
W ARNI NG
ARNI NGRisk of entrapment if the mem-
ory function is activated bychildren
Children could become trapped if they acti-
va te the memory function, particular lywhen
unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Yo
u can use the memory function when the igni-
tion is switched o..
Seat adjustments for up tothre e people can be
stored and called up using the memory function.
Yo u can sa vesettings forth efo llowing systems:
R Seat
R Seat contour
R Outside mir rors
R Head-up display Oper Oper
ating t
ating t he memor
he memor y function
y function S
S
t
tor
or ing
ing #
Set the desired position for all systems. #
Brie0y press memory button Vandthen
press preset position 4,TorU
within thre e seconds. Seats and st
owing
113
113

The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st owa gecompartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the backg round.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are necessary for
wireless charging are an exception. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. #
Place the mobile phone as close tothe centre
of the mar ked sur face on mat 1as possible
with the display facing upwards.
When a message is shown in the multimedia
system, the mobile phone is being charge d.
Malfunctions during thech arging process are
shown in the central displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwater.
S
S t to
o w
w ag
ag e com
e com par
partment wit
tment without cov hout cover
er
Make sure the mobile phone is proper lystored
and secu redto prev ent it from falling out while
yo u are driving. 128
128
Seats and st
owing

F
F
itting t
itting t he wiper blades
he wiper blades #
Insert the new wiper blade into the wiper arm
in the direction of ar row 1. #
Slide catch 2inthe direction of ar row 3
until it engages in the locking position. #
Make sure that the wiper blade is seated cor-
re ctl y. #
Foldthe wiper arms back onto the wind-
screen. #
Switch on theve hicle. #
Press theî button on the combination
switch (/ page 135).
The wiper arms will return totheir original
positions. #
Switch o. theve hicle.
% Check the condition of the wiper blades regu-
lar lyand replace them in theev ent of visible
damage or ongoing smearing. Maint
Maint
enance display
enance display #
Remo veprotective /lm 1from the mainte-
nance displa yson the tips of the ne wly/tted
wiper blades.
When the colour of the maintenance displa ys
ch anges from black toyello w, replace the wiper
blades. Light and sight
137
137

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R you do not start theve hicle within 15 minutes
and the transmission is in position jorthe
electric parking brake is applied.
R you press button 1once. S S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S
S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on
R
R eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised. #
ShiT the transmission toposition jori. #
Depress the brake pedal and press button 1
once.
R The vehicle is star ted.
R The display õappears in the inst ru-
ment displa y:theve hicle can be driven. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 151).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. The transmission shiTs
to neutral iautomaticall y.When you press
button 1again, theve hicle starts again and
yo u can engage drive position hagain. Be
sure toobser vethe saf ety no tes under "Driv-
ing tips" (/ page 152).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S t
t ar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t hestow
he st owage
age
com
com par
partment (emerg
tment (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction dis-
pla y,yo u can start theve hicle in emer gency ope r-
ation mode. Mar
ked space (e xample with cup holder without
co ver) Driving and parking
151 151

#
Open the co ver of the mar ked space 2if
necessar y. #
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2onthe
symbol 3during the entire journe y.#
Have theke y1 checked at a quali/ed spe-
cialist workshop.
If t
If t he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button. Obser
veany information rega rding display mes-
sages that can be displ ayed on the multifunction
displa y. R
R
unning-in not
unning-in not es
es R
In cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer-
ta in distance is being driven aTer theve hicle
has been deli vered or aTer repairs. Full sys-
te m e.ectiveness is not reached until the end
of this teach-in process.
R Brakepads, brake disks and tyres that are
either new or ha vebeen replaced only achie ve
optimum braking e.ect and grip aTer se veral
hund red kilometres of driving. Compensate for
th ere duced braking e.ect byapplying greater
fo rc eto the brake pedal. N
No
ot
tes on dr
es on dr iving
iving &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. &
W WARNING
ARNING Risk of accident due toincor-
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles 152
152
Driving and parking