reset MERCEDES-BENZ EQA SUV 2021 User Guide

N
N
o
ot
tes on t
es on t he ins
he instrtrument displa
ument displa y and on-board
y and on-board
com
com put
puter
er &
W
WARNING
ARNING Risk of accident if the inst ru-
ment display fails
If th e inst rument display has failed or is mal-
functioning, function restrictions in systems
re leva nt tosaf ety cann otbe de tected.
The operating saf ety of your vehicle may be
impaired. #
Drive on carefull y.#
Have theve hicle checked immediately at
a qu ali/ed specialist workshop. &
W
WARNING
ARNING Risk of distraction from infor-
mation systems and communications
equipment
If yo u operate information systems and com-
munication devices integ rated in theve hicle
when driving, you could be distracted from the
tra1c situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating the on-board computer.
The on-board computer sho wsonly display mes-
sages and warnings from speci/c systems on the
inst rument displa y.Yo u must therefore ensure
th at your vehicle is alw aysre liable.
If th e operating saf ety of your vehicle is impaired,
park theve hicle immediately and safel y.Contact a
qu ali/ed specialist workshop.
Information about thera nge
R The actual range achie ved may di.er from the
ra nge displa yed. The calculation of thera nge
ta ke syo ur pr evious driving style into account.
R When the trip computer is reset, the data on
th e pr evious driving style will also be dele ted
and calculated afresh from this point on. R
Factors such as outside temp erature or cli-
mate control settings ha vea direct in0uence
on the achie vable range.
R While the navigation system or commuter
ro ute is active, additional information about
th ero ute ahead can be included in thera nge
calculation.
Electrical consum ption
R The consum ption /gures From start and
From reset take into account all active con-
sumer equipment when it comes tothe drive
system's operational readiness õ. 244 244
Instrument displ
ayand on-board computer

The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not
not be set aTer calling up the driver's pro/le.
Pro/les store your vehicle settings and settings
fo rth e multimedia system. If theve hicle is used
by several drivers, the driver can select their own
pro/le without changing the stored pro/le settings
of other drivers.
% Information on pro/les from Mercedes me
connect can be found in the Digital Opera-
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
steering wheel and mir ror settings, climate control
and ambient lighting. Forth e settings of the multi-
media system, you can select, forex ample, radio
stations, pr evious destinations as well as themes,
suggestions and favo urites.
Fo rre cur ring driving situations, such as long
drives on the mo torw ay,yo u can sa veyour prefer-
re d settings in a theme in theve hicle. In a theme
yo u can sa vethe display of the digital map, your
prefer redra dio station and prefer red drive pro-
gr am, forex ample. The
vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most probable
navigation destinations, media sources, radio sta-
tions or contacts. The pre-requirements forth at
are the selection of a pro/le, your consent tothe
re cording of data and su1cient collected data.
Fa vourites pr ovide quick access toapplications
th at are used oTen. You can select favo urites
from categories or add them directly toan appli-
cation. Con/gur Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estions
tions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
w pr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites
R Con/guring suggestions
Con/gur Con/gur ing ingsugg
sugg es
estions tions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown. 258
258
MBUX multimedia system

Example: if
the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learning function.
Cr
Cr eating ne
eating ne w t
w themes
hemes #
Select ©. #
Select THEMES. #
Select WSet theme .
The settings which are sa ved in theth eme are
shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
store the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry /eld and con-
/rm with a. #
Select Save. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Display
- Styles
- Instrument lighting
- Display brightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting recog-
nition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and tra1c announcements -
Telephone
- Voice ampli/cation tothere ar
R Connectivity
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import/export
R PIN pr otection
R System Reset Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system updates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update MBUX multimedia system
259 259

%
Websites cannot be shown while theve hicle is
in motion. Ov
Ov
er
ervie
vie w of smar
w of smar tphone int
tphone int egr
egration
ation Wi
th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multime-
dia system displa y.
Only one mobile phone at a time can be connec-
te d via Smartphone Integ ration tothe multimedia
system. Also for use with two phone mode with
smartphone integ ration, only one additional
mobile phone can be connec ted using Blue tooth ®
with the multimedia system.
The full range of functions for Smartphone Inte-
gr ation is only possible with an Internet connec-
tion. The appropriate application must be down-
loaded on the mobile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedto a USB port with theç
symbol on the multimedia system using a suitable
cable.
Apps for Smartphone Integ ration
R Apple CarPlay ® R
Android Auto
% For saf etyre asons, the /rst activation of
Smartphone Integ ration on the multimedia
system must be car ried out when theve hicle
is stationary and the parking brake is applied.
Yo u can start Apple CarPlay ®
or Android Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
Ov
Ov er ervie
vie w of tr
w of tr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle data is transfer redto the mobile phone. This
enables youto get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identi/er is random lyge n-
erated.
This has no connection totheve hicle identi/ca-
tion number (VIN) and is dele ted when the multi-
media system is reset (/ page 263).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the inst rument clus ter
R Drive type
The transfer of this data is used toalter how con-
te nt is displa yedto cor respond tothe driving sit-
uation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction 284 284
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtohave further options shown. Settings can be made tothefo llowing additional
functions, forex ample:
R Navigation and tra1c announcements
R Frequency /x function
R Radio additional text
R Emer gency warnings
The setting options are countr y-dependent.
2 Full screen Selecttoswitch totheDA B slide sh ow.
This function is not available in all countries.
8 Silent functionSelecttoswitch o. the sound.
f Store radio stations Select tosave a station in the presets.
4 Station lis tS electtohave the station list shown.
ª Search Selecttosear chinthe active menu. You can search for artists, genres or moods, for
ex ample. MBUX multimedia system
295
295

In
these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.The
tyres must be checked more frequently if theve hi-
cle is operated under increased loads. Further
information can be obtained at a quali/ed special-
ist workshop.
The AS SYST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsibil-
ity as rega rdsto whe ther maintenance work
needs tobe per form ed more oTen than speci/ed
based on the actual operating conditions and/or
loads. Batt
Batt
er
ery disconnection per
y disconnection per iods
iodsThe ASS
YST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 298). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 299).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
If active bonnet 1can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
299
299

R
In automatic car washes with con veyor sys-
te ms:
- Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise.
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
In car wash mode, theve hicle is prepared for driv-
ing into the automatic car wash. Car wash mode
can be activated at a speed of up to20 km/h
Ac tivate (/ page 304).
The following settings are made when car wash
mode is activated:
R The outside mir rors are folded in.
R Topreve ntthe windscreen washer system
from starting up automaticall y,thera in sensor
is deactivated.
R The rear wind owwiper is deacti vated. R
The windo wsand the sliding sunroof are
closed.
R The air conditioning system is set toair-recir-
culation mode.
R Parking Assist PARKTRONIC is deactivated.
R V
Vehicles wit
ehicles wit h 360° Camer
h 360° Camer a:
a:the front image is
activated aTer appr ox. eight seconds.
If one of the settings cannot be selected, this is
displa yedby a% behind there specti veset-
ting.
Ab ove a speed of 20 km/h Car wash mode is
automatically deacti vated.
The following settings are reset when car wash
mode is deacti vated:
R The outside mir rors are folded out.
R The rain sensor is activated.
R The rear wind owwiper is activated.
R The air conditioning system is set tofresh air
mode.
R Parking Assist PARKTRONIC is reset tothe
pr ev iously selected setting. R
The windo wsand the sliding sunroof remain
closed.
R V
V ehicles wit ehicles wit h 360° Camer
h 360° Camer a:
a:the front image is
deactivated at speeds abo ve18 km/h. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating aut
ating automatic car w
omatic car w ash mode
ash mode R
R
eq
eq uir
uir ements:
ements:
R theve hicle is stationar y.
R the engine is running.
Multimedia system: 4 © 5
Settings 5
Quick access
A
A ctiv
ctiv ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Car wash mode . #
Select Start.
If one of the settings cannot be selected, this is
displa yedby a% behind there spective set-
ting.
% For an overview of the settings made when
activating automatic car wash mode
(/ page 303). 304 304
Main
tenance and ca re

Deactiv
Deactiv
ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Stop.
The automatic car wash settings are reset.
% The automatic car wash mode is automatically
deacti vated as soon as a speed of 20 km/h is
ex ceeded. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
W ARNING
ARNING Risk of an accident when using
high-pressure cleane rswith round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he v ehicle b
ehicle b y hand
y hand obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 307). N
No
ot
tes on paintw
es on paintw or
or k/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes:
P
P aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards. Main
tenance and ca re
305
305

R
R
egis
egistr tration
ation
Ve hicle..................................................... 38
R
R egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation
Indonesia............................................... 349
Small components................................. 349
R
R escue card escue card ................................................... 39
R
R ese
ese t function (MBUX multimedia syst
t function (MBUX multimedia syst em)
em)....2 63
R
R est
est or
oring (f
ing (f act
act or
ory se
y se ttings)
ttings)
see Reset function (MBUX multimedia system)
R
R es
es tr
traint syst
aint syst em
em
Basic instructions forch ildren.................. 59
Fu nction in an accident............................ 45
Fu nctionality........................................... .45
Limited pr otection....................................44
Malfunction............................................. 45
Pr otection................................................ 44
Self-test...................................................45
Wa rning lamp........................................... 45
Rev
Rev er erse g
se g ear
ear
Engaging................................................ 162
Rev
Rev er
ersing camera
sing camera
Care...................................................... 307
Fu nction................................................ 222 Opening
the camera co ver (360°
Camera)................................................ 228
Switching automatic operation on/o.
(360° Camera)...................................... 228
Rims (car
Rims (car e)
e) .................................................. 307
R R oll awa
oll awa y prot
y pr otection ection
see HOLD function
R
R oller sunblind
oller sunblind
Sliding sunroof......................................... 95
R
R oof lining (car
oof lining (car e)
e).......................................... 308
R
R oof load
oof load.....................................................3 54
R
R oof load display
oof load display
Information............................................1 59
R
R oof lugg
oof lugg ag
age r
e r ack
ack
Loading.................................................. 123
Securing................................................ 123
R R oute
oute
Calculating............................................. 267
Selecting options................................... 267
Switching on Electric Intelligence........... 267
R
R out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality
Ac tivating............................................... 267 Displaying street names and house
numbers................................................ 267
R R out
out e-based speed ada pt
e-based speed adapt ation
ation
Fu nction................................................ 204
Setting.................................................. .205
R
R un-0at
un-0at c
char
har act
acter
eristics
istics
MOExtended tyres................................. 313
R
R unning-in not
unning-in not es
es.......................................... 152 S
S
Safe
Safe ty syst
ty syst ems
ems
see Driving saf ety sy stem
Sa fe
Safe ty v
ty vest
est.................................................. .311
Searc
Searc h light
h light
Switching on/o. (contactless). .............. 256
Seat
Seat 4-waylumbar suppor t............................ 106
adjusting (electrically)............................ 106
Ad justing (Seat Com fort)........................ 105
Ad justment (without Seat Com fort
Pa ckage)................................................ 103
Con/guring settings.............................. .108
Cor rect driver's seat position................. 102 Index
443
443