reset MERCEDES-BENZ EQA SUV 2021 Owners Manual

R
charge leve l of the high-voltage batter y,esti-
mated range
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break-
down services. The same is true in the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impro vement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle identi/cation number
tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Gene
ral no tes
41 41

1
Closing
2 Toopen
The buttons on the driver's door take precedence. #
T
To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:presstheW
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:press or pull
th eW button again. When
theve hicle is switched o., you can con-
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
A A ut ut omatic rev
omatic rever
ersing function of t
sing function of t he side windows
he side wind ows
If an obs tacle impedes a side window during the
closing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten-
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoT, light and thin objects, e.g. /n gers.
R during resetting.
The reve rsing function cannot pr event some-
one from becoming trapped in these situa-
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. A
A
ut
ut omatic function of t
omatic function of t he side windows
he side wind ows In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is switched
o.:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The side windo wswill be closed as far as theve n-
tilation position. Opening and closing
93
93

1
Raise
2 Open
3 Close/lo wer
Use the3 button tooperate the panorama
sliding sunroof and thero ller sunblind.
The panorama sliding sunroof can be operated
only when thero ller sunblind is open. #
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
/t ted. #
T To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:pressthe3
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation: brie0y press
th e3 button in any direction.
The opening/closing process will be stopped.
A
A ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he sliding sun-
he sliding sun-
r
r oof
oof
If an obstacle obstructs the sliding sunroof during
th e closing process, the sliding sunroof will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there ve rsing function being active
In particular, there ve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs thero ller sunblind during
th e closing process, thero ller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. Opening and closing
97
97

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the sliding sunr
he sliding sunr oof
oof &
W
WARNING
ARNING Risk of becoming trapped or
fata l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi-
ately aTer it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunr
The sliding sunr
oof canno
oof cannot be closed and y
t be closed and y ou can-
ou can-
no
no t see t
t see t he cause.
he cause.
% The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If th e sliding sunroof is obstructed during closing
and reopens again slightl y: #
Immediately aTer automatic reve rsing, pull
and hold the3 button down again tothe
point of resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightl y: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
V V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof: t
oof: the slid-
he slid-
ing sunr
ing sunr oof or t
oof or the r
he roller sunblind is no
oller sunblind is no t oper
t operating
ating
smoot
smoot hly
hly.
. #
Reset the sliding sunroof and thero ller sun-
blind.
R
R ese
ese tting t
tting t he sliding sunr
he sliding sunr oof and t
oof and the r
he roller sun-
oller sun-
blind
blind #
Pull and hold the3 button little bylittle
until the sliding sunroof is fully closed. #
Pull and hold the3 button little bylittle
until thero ller sunblind is fully closed. #
Use automatic operation tofully open and
th en close the sliding sunroof. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key.
The immobiliser is automatically activated when
th eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 101) Opening and closing
99
99

&
W
W ARNI NG
ARNI NGRisk of entrapment when
adjusting the seat with the memory func-
tion
When the memory function adjusts the seat,
yo u and other vehicle occupants – particular ly
ch ildren – could become trapped. #
During the adjustment process of the
memory function, make sure that no one
has any body parts in the sweep of the
seat. #
If someone becomes trapped, press a
preset position button or seat adjust-
ment switch immediatel y.&
W
W ARNI NG
ARNI NGRisk of entrapment if the mem-
ory function is activated bychildren
Children could become trapped if they acti-
va te the memory function, particular lywhen
unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Yo
u can use the memory function when the igni-
tion is switched o..
Seat adjustments for up tothre e people can be
stored and called up using the memory function.
Yo u can sa vesettings forth efo llowing systems:
R Seat
R Seat contour
R Outside mir rors
R Head-up display Oper Oper
ating t
ating t he memor
he memor y function
y function S
S
t
tor
or ing
ing #
Set the desired position for all systems. #
Brie0y press memory button Vandthen
press preset position 4,TorU
within thre e seconds. Seats and st
owing
113
113

#
T
To call up:
o call up: press and brie0y hold one of preset
position buttons 4,TorU.
ATer releasing the button, all systems are
mo ved into the stored position. S
S
t
to
o w
w ag
ag e ar
e ar eas
eas N
No
ot
tes on loading t
es on loading t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on 114
114
Seats and st
owing

%
Ifth e battery has been disconnected or com-
ple tely dischar ged, you will ha vetoreset the
outside mir rors. Only then will the automatic
mir rorfo lding function workproper ly. #
T
To r
o r eset:
eset: brie0y press button 2.
An outside mir rorth at has been pushed out of
position can be engaged in position again as fol-
lo ws: #
V
Vehicles wit
ehicles wit hout electr
hout electr icall
ically f
y folding outside
olding outside
mirr
mirr or
ors:
s: manually mo vethe outside mir ror into
th e cor rect position. #
V
Vehicles wit
ehicles wit h electr
h electricall
ically f
y folding outside mir-
olding outside mir-
r
r ors
ors: press and hold button 2.
Yo u will hear a clic k.The outside mir ror will
now be set tothe cor rect position. A
A
ut
ut omatic anti-dazzle mirr
omatic anti-dazzle mirr or
ors function
s function &
W
WARNING
ARNING Risk of acid burns and poison-
ing due tothe anti-dazzle mir ror electro-
ly te
Electrolyte may escape if the glass in an auto-
matic anti-dazzle mir ror breaks. The electrolyte is hazardous
tohealth and cau-
ses ir rita tion. It must not come into contact
with your skin, eyes, respiratory or gans or
clo thing or be swallo wed. #
Ifyo u come into contact with electrolyte,
obser vethefo llowing:
R Immediate lyrinse the electrolyte
from your skin with water and seek
medical attention.
R If electrolyte comes into contact with
your eyes, immediately rinse them
th oroughly with clean water and seek
medical attention.
R Ifth e electrolyte is swallo wed, imme-
diately rinse your mouth out thor-
oughl y.Do not induce vomiting. Seek
medical attention immediatel y.
R Immediately change out of clo thing
which has been contaminated with
electrolyte.
R If an allergic reaction occurs, seek
medical attention immediatel y. The inside
rearview mir ror and the outside mir ror
on the driver's side will automatically go into anti-
dazzle mode if light from a headlamp hits the sen-
sor on the inside rearview mir ror.
Syst Syst em limits
em limits
The system will not go into anti-dazzle mode if: R The drive system is switched o..
R Reversege ar is engaged.
R The interior lighting is switched on. F
F
r
ront-passeng
ont-passeng er outside mirr
er outside mirr or par
or parking position
king position
function
function The parking position makes parking easier.
The front-passenger outside mir
ror will swivel
down wards in the direction of there ar wheel on
th e front passenger's side when:
R the parking position is stored (/ page 141).
R the front-passenger mir ror is selected.
R reve rsege ar is engaged. 140 140
Light and sight

1
Supply voltage indicator
2 Charging process indicator
3 Temp erature monitor indicator
4 Safety sy stem indicator
Suppl
Suppl y v
y v olt
oltag
age indicat
e indicat or
or1
1 Display
Display
Meaning
Meaning
Lights up whit eThe supplyvoltage is
connected. Char
Char
ging pr
ging pr ocess indicat
ocess indicat or
or2
2 Display
Display
Meaning
Meaning
Flashes green The high-voltage bat-
tery isch arging. T T
em
em per per atur
atur e contr
e contr ol indicat
ol indicat or
or3
3 Displ
ay
Display Meaning
Meaning
Lights up redT hegreen LED 0ashes
simultaneousl y:ove r-
te mp erature – the
ch arging per form ance
is reduced.
The green LED does
not 0ash: overtemper-
ature – thech arging
process is stopped.
Flashes redO vertemperature at
th e mains plug – the
ch arging process is
stopped. Safe
Safe
ty syst
ty syst em indicat
em indicat or
or4
4 Displ
ay
Display Meaning
Meaning
Flashes redC harging cable mal-
function – cann ot
car ryout thech arging
process, reset the
ch arging cable operat-
ing unit.
Lights up redW hite LED is o.:
po we r supply malfunc-
tion – cannot car ry
out thech arging proc-
ess, replace the mains
soc ket.
White LED is on: vehi-
cle malfunction – can-
not car ryout the
ch arging process,
re set thech arging
cable operating unit. When all
four displa yslight up, thech arging cable
operating unit per form s a self-test. 170 170
Driving and parking

If
te mp erature monitor 3indicates a malfunc-
tion, it may help toprotect thech arging cable
from direct sunlight.
T T o r
o r ese
ese t t
t the c
he c har
harging cable oper
ging cable oper ating unit:
ating unit:if
saf ety sy stem 4indicates a charging cable mal-
function or a vehicle malfunction, /rst reset the
ch arging cable operating unit. Todo this, discon-
nect thech arging cable from theve hicle and from
th e mains soc ket and waitfor appr oximately /ve
seconds. If the malfunction persists aTer the
ch arging cable is reconnected, charging at the
mains soc ket is not possible. The charging cable
must be replaced or theve hicle plug must be
ch ecked at a quali/ed specialist workshop,
depending on the indicator. F
F
unctions of t
unctions of t he indicat
he indicator lam
or lamps on t
ps on t he v
he vehicle
ehicle
soc ket
soc ket %
Depending on the national version, your vehi-
cle is equipped with one of thefo llowing vehi-
cle soc kets.
The soc ket 0ap is centrally loc ked and unloc ked
to get her with theve hicle. Combo 1
vehicle soc ket
1 Socket lamp
2 Charging process indicator lamp
3 Locking status indicator lamp Combo 2
vehicle soc ket
1 Socket lamp
2 Charging process indicator lamp
3 Locking status indicator lamp
Soc ket lamp 10ashes or lights up as with indi-
cator lamps 2and 3. Driving and parking
171
171

Pa
rticular lyin thefo llowing situations, ATTENTION
ASSIST only functions in a restric ted manner and
wa rnings may be dela yed or not occur:
R Ifyo u ha vebeen driving for less than appr ox-
imately 30 minutes.
R Ifth ero ad condition is poor (une venro ad sur-
fa ce or po tholes).
R Ifth ere is a strong side wind.
R Ifyo u adopt a sporty driving style (high corner-
ing speeds or high rates of acceleration).
R IfAc tive Steering Assist is activated and active
(/ page 206).
R Ifth e time has been set incor rectl y.
R Ifyo uch ange lanes and vary your speed fre-
qu ently in active driving situations.
The ATTENTION ASSIST dr owsiness or alertness
assessment is reset and restar ted when continu-
ing the journey in thefo llowing situations:
R You switch o. theve hicle.
R Ifyo u unfasten your seat belt and open the
driver's door (e.g. tochange drivers or take a
break). Se
Se tting A
tting A TTENTION ASSIST
TTENTION ASSIST
Multimedia system:
4 © 5
Settings 5
Assistance
5 Attention Assist
Se
Se tting op
tting op tions
tions #
Select Standard, SensitiveorOff.
Sugg
Sugg es
esting a rting a r es
est art ar ea
ea #
Select Suggest rest area. #
Activate or deactivate the function.
If AT TENTION ASSIST de tects fatigue or
increasing lack of attention, it suggests a rest
area in the vicinity. #
Select the suggested rest area.
Yo u are guided tothe selected rest area. Cr
Cr
uise contr
uise control and limit ol and limit er
er F
F
unction of cr
unction of cr uise contr
uise controlol
Cruise control regula testh e speed totheva lue
selected bythe driver.
If yo u accelerate toove rtake, forex ample, the
stored speed is not dele ted. If youre mo veyour fo
ot from the accelerator pedal aTer overtaking,
cruise cont rol will resume speed regulation back
to the stored speed.
Yo u can store any speed abo ve20 km/h up tothe
maximum design speed or up tothe set winter
tyre limit. In drive prog ram ;, the adjustable
speed is limited to130 km/h.
Obser vethe no tes on driving systems and your
re sponsibility; you may otherwise failto recognise
dangers (/ page 188).
Display
Display s in t
s in the Ins
he Ins tr
trument Display
ument Display
R h (gre y): cruise control is selected but not
yet activated.
R h (gre en): cruise control is active.
A stored speed appears along with theh dis-
pla y.
% The segments extending from the cur rent
stored speed tothe end of the scale, or tothe
set winter tyre limit, light up in the speedome-
te r. 196
196
Driving and parking