warning MERCEDES-BENZ EQA SUV 2021 User Guide

Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u modify the on-board electronics, thege n-
eral ope rating permit is rendered in valid.
Obser vethe "On-board electronics" section in
"Technical data".
* N
NOOTE
TE Damage totheve hicle due todriv-
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com-
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object st rike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres and high-voltage battery com-
ponents may not be visible. Components dam-
aged in this wa y can un expectedly fail or, in
th e case of an accident, may no longer absorb
th ere sulting forc e as intended. #
Have theve hicle checked and repaired
immediately at a quali/ed specialist
wo rkshop.
or #
If driving saf ety is impaired while con-
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and tra1c conditions,
and contact a quali/ed specialist work-
shop. Elect
ric ve hicles ha vean elect ric mo tor.The elec-
tric mo tor's energy supply is pr ovided bythe high-
vo ltage on-board electrical system. 26 26
General no
tes

&
D
D AN
AN GER
GER Risk of dea thand /re due to
modi/ed and/or damaged components of
th e high-voltage on-board electrical sys-
tem
The vehicle's high- voltage on-board electrical
system is under high voltage. If you modify
component parts in theve hicle's high- voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modi/ed and/or damaged compo-
nents may cause a /re.
In theeve nt of an accident or impact tothe
ve hicle underbod y,components of the high-
vo ltage electrical system may be damaged
although the damage is not visible. #
Never make any modi/cations tothe
high- voltage on-board electrical system. #
Do not switch on or use theve hicle if its
high- voltage on-board electrical system
components ha vebeen modi/ed or dam-
aged. #
Neverto uch damaged components of
th e high-voltage on-board electrical sys-
te m. #
ATer an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system. #
ATer an accident, ha vetheve hicle trans-
por tedawa y. #
Have the components of the high-voltage
on-board electrical system checked at a
qu ali/ed specialist workshop and
re placed if necessar y. The components of
the high-voltage on-board
electrical system are mar ked with yellow warning
stic kers. The cables of the high-voltage on-board
electrical system are orange. Ve
hicles with an elect ric mo torge nerate signi/-
cant lyless vehicle noise emissions than vehicles
with combustion engines. As a result, your vehicle
may not be heard by otherroad users in cer tain
situations. This can occur, forex ample, when you
are parking and your vehicle cann otbe seen by
ot her road users. This requ ires youto adopt a par-
ticular lyanticipatory driving st yle, as it is neces-
sary toallow forth e possibility that other road
users may beha veunpredictabl y. General no
tes
27
27

ul.
Fabryc zna 20B
55-080 Pietrzyk owice
Po land (1)
hereby declare that the product
Electric air pump (2)
Models: (3)
5N0 012
615C
5N0 012
615F
9P1 012
615A
9P1 012
615B 1EA 012
615
8P0 012
615A
8P0 012
615E
7P0 012
617A4L0 012
615
760 012
615
A000583
5001
6898012
3220901
2
8888002
695 meet all
the essential requ irements forth efo llo w-
ing guidelines: (4)
2006/42/EC (EC Machinery Directive)
2014/30/EU (EC EMC Directive)
2000/14/EC (EC Outdoor Noise Directive) Pe
rson authorised tocompile thete ch nical docu-
ments referred toin Annex VII A of Directive
2006/42/EC:
Aircom Automotive Sp. z o.o. Sp. k.
Dominik Gschwender (5)
ul. Fabryc zna 20B
55-080 Pietrzyk owice
Po land
Applied harmonised standards: (6)
DIN EN 12100:2012 / DIN EN ISO 3744:1995
DIN EN 60204-1:2006 / DIN EN ISO 2151:2009
DIN EN 60335-1:2012 / DIN EN ISO 4871:2009
DIN EN 1012-1:2011 / DIN EN ISO13732-1:2008
DIN EN 55012:2010 / DIN EN 61000-6-3:2011
DIN EN 61000-6-1:2016
Other tech nical standa rds and speci/cations
applied:
none (7)
Pietrzyk owice, 23.04.2019
[Signature, D. Gschwender]
Dominik Gschwender, general management No
te:th is declaration loses its validity if tech nical
or ope rational changes are made without the con-
sent of the manufacturer. Diagnos Diagnostics connection
tics connection
The diagnostics connection is a tech nical inter-
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data at a specialist workshop.
Diagnostic devices should therefore only be con-
nected at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics con-
nection
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. 36
36
General no
tes

V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out
th e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment. 38 38
Gene
ral no tes

Fo
rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
When charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample. Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
Ne w‑ or Used- Vehicle Warrant y. #
Follow the inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes are attached in the soc ket 0ap and on
th e opposite side on the B-pillar. In theev ent of
an accident, rescue services can use the QR code
to quickly /nd the appropriate rescue card for
yo ur vehicle. The cur rent rescue card contains the
most impor tant information about your vehicle in
a compact form , e.g. thero uting of the electric
lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic cont rol units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such
as driver assistance systems, while others enable
con venience or inf otainment functions. Gene
ral no tes
39
39

R
R
es
estr traint syst
aint syst em
em Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the r
he r es
estr traint syst
aint syst em
em The
restraint system includes thefo llowing com-
ponents:
R Seat belt system
R Airbags
R Child restraint system
R Child seat secu ring systems
The restraint system can help pr eventtheve hicle
occupants from coming into contact with parts of
th eve hicle interior in theev ent of an accident. In
th eev ent of an accident, there straint system can
also reduce thefo rc es towhich theve hicle occu-
pants are subjected.
A seat belt can only pr ovide the best le vel of pro-
te ction if it is worncor rectl y.Depending on the
de tected accident situation, seat belt tensioners
and/or airbags supplement the pr otection o.ered
by a cor rectly wornseat belt. Seat belt tensioners
and/or airbags are not deplo yed in every acci-
dent. In order
forth ere straint system toprov ide the
intended le vel of pr otection, each vehicle occu-
pant must obser vethefo llowing information:
R Fasten seat belts co rrectl y.
R Sit in an almost up right seat position with their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
R Always secure persons under 1.50 m tall in an
additional restraint system suitable for
Mercedes-Benz vehicles.
Ho wever,no system available today can com-
ple tely eliminate injuries and fatalities in every
accident situation. In particular, the seat belt and
airbag generally do not pr otect against objects
penetrating theve hicle from the outside. It is also
not possible tocomple tely rule out therisk of
injury caused bythe airbag deploying. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the
he
r
r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injury or death due to
modi/cations tothere straint system
Ve hicle occupants may no lon ger be pr otected
as intended if alterations are made tothe
re straint system. #
Never alter the parts of there straint sys-
te m. #
Neverta mp er with the wiring or any elec-
tronic component parts or their soT-
wa re. If it is necessary
tomodify theve hicle toaccom-
modate a person with disabilities, contact a quali-
/ed specialist workshop.
Mercedes-Benz recommends that you use driving
aids which ha vebeen appr ovedfo ryo ur vehicle by
Mercedes-Benz. 44
44
Occupant sa
fety

R
R
es
estr traint syst
aint syst em functionality
em functionality When
theve hicle is switched on, a self-test is per-
fo rm ed, during which the6 restraint system
wa rning lamp lights up. It goes out no later than a
few seconds aTer theve hicle is star ted. The com-
ponents of there straint system are then func-
tional. Malfunctioning r
Malfunctioning r
es
estr traint syst
aint syst em
em A malfunction has occur
red in there straint sys-
te m if:
R the6 restraint system warning lamp does
not light up when theve hicle is switched on
R the6 restraint system warning lamp lights
up continuously or repeatedly during a journey &
D DAN AN GER
GER Risk of fatal injuries due to
re straint system malfunctions
Co mp onents in there straint system ma y be
acti vated unintentionally or not deploy as plan-
ned in an accident. In theev ent of an acci-
dent, the high-voltage on-board electrical sys-
te m may not be deactivated as intended. Yo
u may su.er an electric shock if youto uch
th e damaged components of the high-voltage
on-board electrical system. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. #
ATer an accident, switch o. theve hicle
immediatel y. F
F
unction of t
unction of t he r
he res
estrtraint syst
aint syst em in an accident
em in an accident How
there straint system works depends on the
se verity of the impact de tected and the apparent
type of accident:
R Frontal impact
R Rear impact
R Side impact
R Rollover
The activation thre sholds forth e components of
th ere straint system are de term ined based on the
ev aluation of the sensor values measured at vari-
ous points in theve hicle. This process is pre-e mp-
tive in nature. The triggering/deployment of thecomponents of
there straint system must take
place in good time at the start of the collision.
Fa ctors which can only be seen and measured
aTer a collision has occur red cannot play a deci-
sive role in airbag deployment. Nor do they pro-
vide an indication of airbag deployment.
The vehicle may be deformed signi/cantly without
an airbag being deplo yed. This is the case if only
parts which are relatively easily deformed are
a.ec tedand thera te of vehicle deceleration is
not high. Con versely, an airbag may be depl oyed
ev en though theve hicle su.ers only minor defor-
mation. If very rigid vehicle parts such as longitu-
dinal membe rsare hit, this may result in su1-
ciently high le vels of vehicle deceleration.
Depending on the de tected deployment situation,
th e components of there straint system can be
acti vated or deplo yed independently of each
ot her:
R Seat belt tensioner: frontal impact, rear
impact, side impact, rollo ver
R Driver's airbag, front passenger airbag: frontal
impact
R Knee airbag: frontal impact Occupant saf
ety
45
45

R
Side airbag: side impact
R Window airbag: side impact, rollo ver,frontal
impact
The front passenger airbag can only be deplo yed
in an accident if thePA SSENGER AIR BAG OFF
indicator la mpis o.. If the front passenger seat is
occupied, make sure, bo thbefore and during the
journe y,that the status of the front passenger air-
bag is cor rect (/ page 54). &
W
WARNING
ARNING Risk of burns from hot airbag
components
The airbag parts are hot aTer an airbag has
been deplo yed. #
Do not touch the airbag parts. #
Have a depl oyed airbag replaced at a
qu ali/ed specialist workshop as soon as
possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu ali/ed specialist workshop
aTer an accident. Take this into account, particu-
lar lyif a seat belt tensioner is triggered or an air-
bag deplo yed. If
th e seat belt tensioners are triggered or an air-
bag is deplo yed, you will hear a bang, and a small
amount of powder may also be released:
R The bang will not generally a.ect your hearing.
R Ingeneral, the powder released is not hazard-
ous tohealth but may cause short- term
breathing di1culties topersons su.ering from
asthma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr ev ent breathing di1culties. Seat belts
Seat belts
Pr
ot
Pr otection pro
ection pro vided b
vided b y t
y the seat belt
he seat belt Alw
aysfa sten your seat belt cor rectly before
starting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectl y. &
W
WARNI NG
ARNI NGRisk of injury or dea thdue to
incor rectly fastened seat belt
If th e seat belt is not worncor rectl y,it cannot
per form its intended pr otective function. In addition, an incor
rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction suddenl y. #
Always ensu rethat all vehicle occupants
ha ve their seat belts fastened co rrectly
and are sitting proper ly. Alw
ays obser vethe inst ructions about the cor rect
driver's seat position and adjusting the seat
(/ page 102).
In order forth e cor rectly wornseat belt toprov ide
th e intended le vel of pr otection, each vehicle
occupant must obser vethefo llowing information:
R The seat belt must not be twisted and must /t
tightly and snugly across the body.
R The seat belt must be routed across the
cent reofthe shoulder and as low down across
th e hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k.
R Avoid wearing bulky clo thing, e.g. a winter
coat. 46 46
Occupant saf
ety

R
Push the lap belt down as far as possible
across your hips and pull tight with the shoul-
der section of the belt. Neverro ute the lap
belt across your abdomen.
Pregnant women must also take particular
care with this.
R Neverro ute the seat belt across sharp, poin-
te d, abrasive or fragile objects.
R Only one person should use each seat belt at
any one time.
R Never secure objects with a seat belt if the
seat belt is also being used byone of theve hi-
cle's occupants.
Also ensu rethat no objects, e.g. a cushion,
are ever placed between a person and the
seat.
If ch ildren are tr avelling in theve hicle, be sure to
obser vethe inst ructions and saf ety no tes on
"Child ren in theve hicle" (/ page 60).
Alw ays obser vethe inst ructions for loading the
ve hicle when securing objects, lug gage or loads
(/ page 114). Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the seat
he seat
belt
belt &
W
WARNING
ARNING Risk of injury or death due to
incor rect seat position
The seat belt will not o.er the intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat proper lybefore begin-
ning your journe y. #
Always ensu rethat the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the centre of your shoul-
der. &
W
WARNING
ARNING Risk of injury or death when
additional restraint systems are not used
fo r persons with a smaller stature
Pe rsons under 1.50 m tall cannot wearthe
seat belt cor rectly without a suitable addi-
tional restraint system. #
Always secure persons under 1.50 m tall
in a suitable restraint system. &
W
WARNING
ARNING Risk of injur y or death due to
damaged or modi/ed seat belts
Seat belts cannot pr ovide pr otection in thefo l-
lowing situations:
R the seat belt is damaged, has been modi-
/ed, is extremely dirty, blea ched or dyed
R the seat belt buckle is damaged or
ex tremely dirty
R modi/cations ha vebeen made tothe seat
belt tensioner, seat belt anchorage or seat
belt retractor
Seat belts may sustain non-visible damage in
an accident, e.g. due toglass splinters. Occupant safe
ty
47
47

*
N
N O
OTE
TE Deployment of components of the
re straint system when the front passenger
seat is unoccupied and a seat belt is
buckled When
the front passenger seat is unoccupied
and the seat belt tongue of the seat belt is
engaged in the seat belt buckle, components
of there straint system ma y deployunnecessa-
ri ly on the front passenger side, e.g. the seat
belt tensioner. #
Only buckle the seat belts as intended. %
Obser vethe no tes on st owage areas
(/ page 114).
Information on /tting a child restraint system
and on children tr avelling in theve hicle can
be found in the "Children in theve hicle" sec-
tion (/ page 63). Seat belt adjus Seat belt adjustment function
tment function V
V
ehicles wit
ehicles wit h PRE-S
h PRE-SAFE
AFE®
®
:
:aTer a front seat belt
has been fastened, the automatic seat belt adjust- ment may apply a cer
tain tightening forc e. Do not
hold the seat belt tightly while it is adjusting.
Yo u can activate and deactivate the seat belt
adjustment function using the multimedia system
(/ page 49). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating seat belt adjus
ating seat belt adjustment via tment via
t
t he multimedia syst
he multimedia syst em
em Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Belt adjustment. R
R
eleasing seat belts
eleasing seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Seat belt w
Seat belt w
ar
arning function f
ning function f or t
or the dr
he dr iv
iver and fr
er and fr ont
ont
passeng
passeng er
er The
ü seat belt warning lamp in the Instru-
ment Display is a reminder that all vehicle occu-
pants must weartheir seat belts cor rectl y. In addition, a
warning tone may sound.
As soon as the driver and front passenger fasten
th eir seat belts, the seat belt warning goes out. F
F
unction of t
unction of t he r
he rear seat belt st
ear seat belt st atus display
atus display The
rear seat belt status displ ayis only available
fo r cer tain countries. When
theve hicle is switched on, there ar seat
belt status displ ayinforms youfo r a cer tain
amount of time which rear seat belt is not fas-
te ned. Occupant sa
fety
49
49