battery MERCEDES-BENZ EQA SUV 2021 Owner's Manual

*
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of, and the amount of energy
av ailable from, the high-voltage battery
decreases over the course of its life. Due to
th is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R frequently fully charging (char gelevel
100%) the high-voltage batter y,especially
when this process is not directly follo wed
by a jou rney
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Every six months, when the outside temp era-
ture is abo ve10 °C, park theve hicle overnight
with a charge leve l below 20%.
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R Char gethe high-voltage battery on average to
a ch arge leve l of 80%. Be yond a charge leve l of
80%, thech arging time is considerably pro-
lon ged.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 30% and 50%. Do not
ke ep the high-voltage battery continuously
connected topowe r supply equipment.
R If leaving theve hicle idle for lengt hyperiods of
time avoid, if possible, high ambient temp era-
tures.
R Check the high-voltage battery's charge level
ev ery six weeks (/ page 180).
R Char gethe high-voltage battery if thech arge
le ve l is below 20%. R
Do not disconnect the 12 V battery even if the
ve hicle is leT idle for a lengt hyperiod. Other-
wise, the condition of theve hicle's high- volt-
age battery cannot be monitored.
Yo u can contribute toreducing theve hicle's
ene rgy consum ption in thefo llowing ways:
R An anticipatory driving style (/ page 154)
R Reduced use of electrical consumers
R Having theve hicle regula rly main tained
The charging time of the high-voltage battery may
ch ange overth e course of its life.
% Depending on the national version, your vehi-
cle is equipped with one of thefo llowing vehi-
cle soc kets.
Yo u can charge the high-voltage battery with
bo th alternating cur rent (mode 2/3) and
direct cur rent (mode 4). 164
164
Driving and parking

Combo 1
vehicle soc ket Combo 2
vehicle soc ket
1 Type 1 or type 2 connection forch arging with
alternating cur rent
2 Socketex tension forch arging with direct cur-
re nt
% When using a CCS (Combined Cha rging Sys-
te m) charging cable tocharge with direct cur-
re nt at a combo vehicle soc ket, bo thvehicle soc
ket connections 1and 2are used for
ch arging.
Charging options forth e high-voltage battery
(mode 2, 3 or 4):
R Charging through recuperation while theve hi-
cle is in motion
R Charging with alternating cur rent when sta-
tiona ry:
- at a mains soc ket (mode 2)
- at a wallbox or charging station (mode 3)
R Charging with direct cur rent when stationar y:
- at a fast charging station (mode 4)
Depending on the count ry-speci/c vehicle equip-
ment and your vehicle's charging cable, single
phase ACcharging is also possible.
Obser vethe di.erent grid requ irements of your
cur rent location when charging. Only use charging
cables which conform tothegr id requ irements.
Consult a quali/ed elect rician or your local grid
operator if you ha veany questions.
It is recommended that youch arge the high-volt-
age battery at a wallbox or charging station due to Driving and parking
165
165

th
e impr ovedch arging per form ance and better
ch arging e1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
harging cable
ging cable
Alw ays st owtheve hicle charging cable in the
ch arging cable bag pr ovided and secure it in the
boot or load compartment of your vehicle.
Otherwise, thech arging cable is not su1ciently
secured.
Syst
Syst em limits em limits
The po wer output of the high-voltage battery may
be impaired bythefo llowing:
R High or low outside temp eratures
R Electrical auxiliary consumers in theve hicle
being switched on, e.g. operating the air con-
ditioning system
R Extended periods without charging
The charging time of the high-voltage battery may
be increased bythefo llowing:
R High or low outside temp eratures
R Extended periods without charging R
The maximum available charge cur rent of the
ch arging facility
R The settings of thech arging process in the
multimedia system (/ page 180) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at t
y at t he
he
mains soc ke
mains soc ket (mode 2)
t (mode 2) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toa mains
soc ket using incor rectly ins talled component
parts could cause a /re or an electric shoc k,
fo rex ample. #
Only connect thech arging cable to a
mains soc ketth at:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable. #
Purchase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere.
Mercedes-Benz thoroughly tests these original
ch arging cables forth eir suitability for high-
vo ltage charging of your vehicle. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the
manufacturer forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle. 166 166
Driving and parking

R
Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment.
Shor terch arging times can be achie ved in thefo l-
lowing ways:
R Charging at a wallbox.
R Charging at a charging station.
When doing so, alw ays obser vethe local informa-
tion.
Do not lea vethech arging cable cont rols hanging
loose from a mains soc ket.
Do not liT the controls bythefo llowing compo-
nent parts:
R The charging cable connector.
R The mains plug.
When charging, pr otect thech arging cable cont rol
element from excessive heat such as direct sun-
light. Otherwise, thech arging process may be
cancelled. N No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
w
w allbo
allbo x or c
x or c har
harging st
ging st ation (mode 3)
ation (mode 3) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toawa llbox
using incor rectly ins talled component parts
could cause a /re or an electric shoc k,for
ex ample. #
Only connect thech arging cable to a
wa llbox that:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use charging
cables that ha vebeen tested and
appro vedby the manufacturer forch arg-
ing the high-voltage battery in an electric
ve hicle. #
Never use damaged charging cables. #
Do not extend thech arging cable. #
Do not use adap ters. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth ewa llbox. If
ch arging at a wallbox without pre-ins talled
cable, use the optionally available charging cable
fo rwa llbox and charging station (mode 3). The
ch arging cable is st owed in a bag in the boot/
luggage compartment.
Only use charging cables that ha vebeen tested
and appro vedby the manufacturer forch arging
th e high-voltage battery in an electric vehicle. &
D DAN
AN GER
GER Risk of fatal injuries due todam-
aged components
Connecting thech arging cable toach arging
station using a damaged component part
could cause a /re or an elect ric shoc k,for
ex ample. #
Forch arging stations with a preinstalled
ch arging cable:
R Perform a visual check of thech arg-
ing station for obvious faults, such as
massive damage tothe housing or
ch arging cable. Driving and parking
167 167

#
Forch arging stations without a preinstal-
led charging cable:
R For saf etyre asons, only use charging
cables that ha vebeen tested and
appro vedby the manufacturer for
ch arging the high-voltage battery in
an electric vehicle.
R Never use damaged charging cables.
R Do not extend thech arging cable.
R Do not use adap ters. #
Make sure toobser vethe saf ety in form a-
tion on thech arging station. Most
charging stations must be activated before
th ech arging process, e.g. using an RFID card.
Obser vethe on-site operator's inst ructions forthe
ch arging station.
The amount of ene rgy dispensed forth ech arging
process, shown bythech arging station, may be
higher than the amount of energy actually absor-
bed bythe high-voltage batter y.This is there sult
of di.erent le vels of charging losses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo rex ample, due toheat that builds up when ch
arging or from auxiliary consumers that are
switched on. Further information on rech arge e1-
ciency can be obtained at a quali/ed specialist
wo rkshop. N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
f
f as
ast c t c har
har ging st
ging st ation (mode 4)
ation (mode 4) &
D
DAN
AN GER
GER Risk of fatal injuries due todam-
aged components
Connecting thech arging cable toach arging
station using a damaged component part
could cause a /re or an elect ric shoc k,for
ex ample. #
Forch arging stations with a preinstalled
ch arging cable:
R Perform a visual check of thech arg-
ing station for obvious faults, such as
massive damage tothe housing or
ch arging cable. #
Forch arging stations without a preinstal-
led charging cable:
R For saf etyre asons, only use charging
cables that ha vebeen tested and appro
vedby the manufacturer for
ch arging the high-voltage battery in
an electric vehicle.
R Never use damaged charging cables.
R Do not extend thech arging cable.
R Do not use adap ters. #
Make sure toobser vethe saf ety in form a-
tion on thech arging station. Most
charging stations must be activated before
th ech arging process, e.g. using an RFID card.
Obser vethe on-site operator's inst ructions forthe
ch arging station.
The charging cable forth eve hicle must not be
lon gerth an 30 m due tothe legal requ irements in
some countries. This is toprev ent the inter fer-
ence of signals being received byradio communi-
cation devices in theve hicle or in close pr oximity
to thech arging station. Be awarethat parts of the
ch arging cable may be routed under ground. If in
doubt, ask thech arging station operator if this is
th e case before charging the high-voltage batter y.
The amount of energy dispensed forth ech arging
process, shown bythech arging station, may be 168
168
Driving and parking

Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% Only connection 8isrequ ired forth ech arg-
ing cable connector. Open only the upper part
of soc ket co ver5. #
Tocharge at a mains soc ket, insert the mains
plug into the mains soc ket of theex tern al
po we r source tothe stop and set the maxi-
mum charging cur rent if requ ired
(/ page 169). #
Insert thech arging cable connector into vehi-
cle soc ket connection 8tothe stop. If the
wa llbox/charging station is not equipped with
a ch arging cable, inse rtthe plug of theve hi-
cle's charging cable into thewa llbox/charging
station soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted. The
# indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 133).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display
with a charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When theve hicle is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process. 174 174
Driving and parking

%
Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he alt
he alter
ernating curr
nating curr ent c
ent char
harging pr
ging pr ocess
ocess
(mode 2/3)
(mode 2/3) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
or #
Unlock theve hicle.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket.
% Ifyo u cannot remo vethech arging cable con-
nector, repeat the unlocking procedure. If the
ch arging cable connector is still loc ked, con-
ta ct a quali/ed specialist workshop. #
Close the soc ket co ver and the soc ket 0ap. #
Remo vethech arging cable connector from
th e mains soc ket, or from the soc ket on the
wa llbox/charging station, and st owtheve hi-
cle's charging cable safely in theve hicle
(/ page 163). Driving and parking
175
175

Combo 1
vehicle soc ket Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% The CCS charging cable connector requ ires
connections 6and 8. Therefore, it is nec-
essary toopen bo thparts of soc ket co ver5. #
Insert the CCS charging cable connector into
th eve hicle soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 133).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display 178 178
Driving and parking

with a
charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he dir
he direct curr
ect curr ent c
ent char
harging pr
ging pr ocess (mode
ocess (mode
4)
4) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket. %
Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
Combo 2 v
Combo 2 v ehicle socket
ehicle soc ket Driving and parking
179
179

The
following charging times can be selected:
R Off (no departure time)
R Once (XX)
R Week profile #
Select a setting.
Se
Se tting a single depar
tting a single depar tur
ture time
e time #
Select Departure time . #
Select Once (XX). #
Select Z. #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select Departure time . #
Select Week profile. #
Select Z. #
Add new time #
Set the desired departure times, e.g. every
day at 8 a.m. #
Select a. Searc
Searc
hing f
hing for c
or char
harging st
ging st ations
ations #
Select Search for charging stations. #
Enter the sear chterm and select Charging
station.
Se
Se tting t
tting t he maximum c
he maximum c har
harging curr
ging curr ent
ent #
Select Home,Work orStandard . #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps.
When the high-voltage battery is charge d, the
ch arging cur rent is limi tedto the selected
amperage.
% The value of the maximum charging cur rent
depends on the /xed value charging cable
which was pr ovided.
% Forch arging at a household soc ket only use a
ch arging cable belonging totheve hicle or a
comparable cable, which conforms toDIN IEC
62752 and does not exceed a maximum
ch arging cur rent of 8 amps.
Se
Se tting t
tting t he maximum c
he maximum c harg
harg e lev
e lev el
el #
Select Home,Work orStandard . #
Select Maximum charge state. #
Set the desired percentage.
The high-voltage battery is charge d up tothe
set percentage as a maximum.
% The percentage can be set in increments of
10%.
A maximum charge leve l of 80% is recommen-
ded. Higher maximum charge leve ls can
diminish the long evity of the high-voltage bat-
te ry ( / page 163).
% As soon as the full charge leve l is reached, a
noti/cation is shown in the media display that
th ech arging process is comple ted and the
journey may be continued.
U
Unloc nloc king t king t he c
he char
harging cable (mode 2, 3 or 4)
ging cable (mode 2, 3 or 4)
When the function is active, thech arging cable is
unloc ked when the maximum charge leve l is
re ached. #
Select HomeorWork. #
Activate or deactivate Unlock charging cable.
A A ctiv ctiv ating or deactiv
ating or deactiv ating location-based c
ating location-based c har
hargingging
If th e function is active and pertinent addresses
ha ve been stored in the navigation destinations, Driving and parking
181
181