battery MERCEDES-BENZ EQA SUV 2021 Owner's Guide

th
e cor responding charging prog ram is automati-
cally selected as soon as the address is reached
and parking position P is engaged. #
Select HomeorWork. #
Activate or deactivate Select based on loca-
tion . P
P
ar
ar king
king P P
ar ar king t
king t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury
caused byan insu1ciently secured vehi-
cle rolling away
If th eve hicle is not securely par ked su1-
cient ly,it can rollawa y in an uncontrolled way
eve n at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheve hicle due toitro ll-
ing away #
Always secure theve hicle against rolling
awa y. %
Ifyo u park theve hicle for a long period,
obser vethefo llowing no tes:
R Make sure the high-voltage battery has a
su1cient state of charge , especially at
ve ry low outside temp eratures. In this way
yo u can avoid any problems when the
ve hicle is subsequently star ted.
R If possible, avoid parking spaces in direct
sunlight.
Obser vethe no tes on charging the high-volt-
age battery (/ page 163).182
182
Driving and parking

Tr
ailers with a 7-pin plug can be connected tothe
ve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi-
cle only if thefo llowing conditions are met:
R The trailer is connected cor rectl y.
R The trailer lighting system is in working order.
The functions of thefo llowing systems will be
a.ec tedbya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assist
R Drive Away Assist
R Cross Tra1c Ale rt
R Reversing camera
R 360° camera Coupling up a tr
Coupling up a tr ailer
ailer
* NO
NOTE
TEDamage tothe star ter battery due
to full dis charge Charging
the trailer battery using the po wer
supply of the trailer can damage the star ter
batter y. #
Do not use theve hicle's po wer supply to
ch arge the trailer batter y. #
Remo vethe co ver cap from the ball head and
store it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. #
Open the soc ket cap. #
Inse rtthe plug with lug 1ingroo ve 3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far as
it will go. #
Let the cap engage. #
Secure the cable tothe trailer with cable ties
(only if you are using an adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering.
Under thefo llowing conditions, a message may
appear on the inst rument display even if the
trailer has been connec ted cor rectl y:
R LEDs ha vebeen ins talled in the trailer lighting
system.
R The cur rent has fallen below the trailer lighting
system's minimum cur rent (50 mA).
% Accessories can be connected tothe perma-
nent po wer supply up to180 W and tothe
po we r supply that is switched on via the igni-
tion loc k. 240
240
Driving and parking

Ov
Ov
er
ervie
vie w of ins
w of ins tr
trument display
ument display 1
Recommended speed when route guidance is
active (drive prog ram ; Eco)
2 LeT area for additional values (e xample: digi-
ta l speedome ter): Digital speedome ter /
Ra nge / ECO display
3 Outside temp erature
4 Time
5 Right area for additional values (e xample:
operating energy in percent): Operating
energy in percent / Range / ECO display
6 Output scale
7 Recuperated po wer scale
8 Maximum available output of the drive system
9 Transmission position
A Current output
B Indexpoints C
Centre display area of the inst rument display
(e xamp le: standard display for trip): Trip /
Service / Assistance / Telephone / Media /
Ra dio / Navigation / Styles and displa ys
D Current state of charge ofthe high-voltage
battery
E Available maximum range according toaver-
age consum ption
F Available range according topersonal driving
style
Under normal operating conditions, the display of
th eav ailable drive system output is in the maxi-
mum range.
In thefo llowing cases, the po wer output available
may deviate from the maximum range:
R Very high or low outside tempe ratures
R Very high per form ance requ irements for a
long period of time
R Very low charge status of the high-voltage bat-
te ry
R Fault in the drive system The segments on
the speedome ter indicate the
statuses of thefo llowing systems: cruise control/
limiter/Active Distance Assist DISTRONIC
Maximum range Eis calculated based on the
av erage consum ption of theve hicle. Range Fis
calculated based on the personal driving style.
The actual remaining range particular lydepends
on outside temp eratures or air conditioning set-
tings.
While the navigation system or commuter route is
active, additional information about thero ute
ahead can be included in range calculation F.
The actual remaining range may di.er from the
displa yed cur rently calculated range. Instrument display and on-board computer
245 245

tion about anti-theT pr
otection can be obtained at
a quali/ed specialist workshop. Home scr
Home scr
eenov
een overerview
view 1
Depending on the displa y,calls up the /rst
th re e applications or the home screen
2 Calls up the pro/le
3 Calls up the global sear ch 4
SOS NOT REA DY(only when the Mercedes-
Benz emer gency call system is not available)
5 Mercedes me connect active
6 Transmission of vehicle position active 7
Signal st rength of the mobile phone networ k,
network displa y,battery status of the mobile
phone connected, time
8 Calls up theNo ti/cations Cent re
9 Calls up an application using the symbol MBUX multimedia system
251
251

The energy 0ow is sh
own in di.erent colours
depending on the operating status:
R Whit
Whit e:
e:strong acceleration (boost e.ect)
R Copper
Copper :
:driving at constant speed or with
moderate acceleration
R Blue:
Blue: recuperation (charging the high-voltage
battery) or overrun mode N
N
a
avig
vig ation
ation N
No
ot
tes on na
es on na vig
vigation
ation R
R
out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality &
W
WARNING
ARNING Risk of accident and injury as a
re sult of distraction, inco rrect depiction or
wrong interpr etation of the display
The camera image of the augmented reality
displ ayis not suitable as a guide for driving. #
Alwayske ep an eye on the actual tra1c
situation. #
Avoid extended obser vation of the cam-
era image. &
W
WARNING
ARNING Risk of accident and injury due
to imprecise positioning of additional
information
The additional information from the augmen-
te dre ality displ aymay be inaccurate and is
not a substitute for observing and assessing
th e actual driving situation. #
Alwayske ep an eye on the actual tra1c
situation when car rying out all driving
manoeuvres. Switc
Switc
hing na
hing na vig
vigation on
ation on Multimedia system:
4 © 5
Navigation (Navigation) #
Alternativel y:press thez button.
The map displa ys the cur rent vehicle position.
The navigation menu is shown.
The navigation menu is hidden if route guid-
ance is active. #
T To show
o show :
:ta p on theto uchscreen.
The menu is hidden automatically. 264
264
MBUX multimedia system

T
T
elephone menu ov
elephone menu overerview
view 1
Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
2 Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
(two phone mode)
3 Battery status of the connected mobile phone
4 Signal strength of the mobile phone network
5 Options 6
Device manager
7 Messages
8 Numerical pad
9 Contact sear ch T
T elephon
elephon y oper
y operating modes ov
ating modes overerview
view
Depending on your equipment, thefo llowing tel-
ephony operating modes are available:
R A mobile phone is connected tothe multime-
dia system via Blue tooth ®
. MBUX multimedia system
275
275

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the 112 emer gency
call is ca rried out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 287) or man-
ual ly ( / page 288).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Messag
Messag es on t
es on the display
he display
The following message s appear inthe display of
bo th emer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency call
system (e.g. a fault with the speaker, micro-
phone, airbag, SOS button), a cor responding
message appears on the inst rument displa y. T T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call
aTer:
R Activation of there straint systems su chas air-
bags or seat belt tensioners aTer an accident
The eme rgency call has been made:
R Avo ice connection is established with the
emer gency call centre. MBUX multimedia system
287
287

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has 290 290
MBUX multimedia system

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the next regular
service due date.
Depending on the operating conditions of the
ve hicle, there maining time or distance until the
next service due date will be displa yed.
Yo u can hide this service display using the back
button Gonthe leT-hand side of the steering
wheel.
Yo u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re.Displa Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
T o e
o e xit t
xit t he displa y:
he displ ay:press the back button
G onthe leT-hand side of the steering
wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 246). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damage tothe high-volt-
age battery due tomaintenance worknot
being ca rried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in
time can lead toirre parable damage tothe
high- voltage batter y. #
Always obser vethewa rning messages
about the high-voltage battery and
immediately consult a quali/ed specialist
wo rkshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out at
a qu ali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Main tenance work
will need tobe per form ed more oTen than speci-
/ed if theve hicle is operated under arduous con-
ditions or increased loads. This is the case for fre-
qu ent operation in mountainous terrain or on poor
ro ad sur faces, forex ample. 298
298
Main
tenance and ca re

In
these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.The
tyres must be checked more frequently if theve hi-
cle is operated under increased loads. Further
information can be obtained at a quali/ed special-
ist workshop.
The AS SYST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsibil-
ity as rega rdsto whe ther maintenance work
needs tobe per form ed more oTen than speci/ed
based on the actual operating conditions and/or
loads. Batt
Batt
er
ery disconnection per
y disconnection per iods
iodsThe ASS
YST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 298). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 299).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
If active bonnet 1can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
299
299