steering MERCEDES-BENZ EQA SUV 2021 Service Manual

Se
Se
tting t
tting t he w
he war
arning t
ning t ones of P
ones of P ar
arking Assist
king Assist
P
P ARK
ARK TR
TRONIC
ONIC
Multimedia system:
4 © 5
Settings 5
Assistance
5 Camera & parking
A
A djus
djusting t ting t he v
he volume of t
olume of t he w
he war
arning t
ning t ones
ones #
Select Warning tone volume. #
Set a value.
A
A djus
djusting t ting t he pitc
he pitc h of t
h of t he w
he war
arning t
ning t ones
ones #
Select Warning tone pitch. #
Set a value.
Specifying t Specifying t he st he star
arting point f
ting point f or t
or the w
he w ar
arning t
ning t ones
ones
Yo u can specify whe ther thePa rking Assist
PA RKTRONIC warning tones should commence
when theve hicle is fu rther awa y from an obs tacle. #
Select Warn early all-round .#
Swit chthe function on or o..
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating audio f
ating audio fadeout
adeout
Yo u can specify whe ther thevo lume of a media
source in the multimedia system is tobe reduced when
Parking Assist PARKTRONIC sounds a warn-
ing tone. #
Select Audio fadeout during warning tones . #
Switch the function on or o.. A
A
ctiv
ctiv e P
e Par
arking Assist
king Assist F
F
unction of A
unction of A ctiv
ctive P
e Par
arking Assist
king Assist
Ac tive Parking Assist is an electronic parking
assistance system, which uses ultrasound with
th e assistance of there ve rsing camera and 360°
Camera. When you are driving forw ards up to
appr oximately 35 km/h, the system automatically
measures parking spaces on bo thsides of the
ve hicle.
Ac tive Parking Assist o.ers thefo llowing func-
tions:
R Country
Country -dependent
-dependent: :parking in parking spaces
parallel tothero ad
R Parking in parking spaces perpendicular tothe
ro ad (optionally either forw ards or reve rse)
R Exiting parking spaces if you ha vepar ked
using Active Parking Assist As soon as all
requ irements are met for sear ching
fo r parking spaces, theÇ display appears in
th e Instrument Displa y.
When Active Parking Assist has de tected parking
spaces, theÈ display appears in the Instru-
ment Displa y.The ar rows show on which side of
th ero ad de tected parking spaces are located.
They are then shown in the media displa y.
The parking space can be selected as desired.
Depending on the location of the parking space,
th e parking direction (rear wards or forw ards) can
also be selected as desired.
When Active Parking Assist is activated, the turn
signal indicators are activated based on the calcu-
lated path of your vehicle.
When you are entering or exiting a parking space,
th e procedure is assisted byacceleration, braking,
steering and gear changes.
Ac tive Parking Assist is only an aid. It is not a sub-
stitute foryo ur attention tothe sur roundings. The
re sponsibility for safe manoeuvring and parking
re mains with you. Make sure that no persons, ani-
mals or objects etc. are in the manoeuvring
ra nge. 232 232
Driving and parking

Ac
tive Parking Assist will be cancelled in thefo l-
lowing situations:
R Parking Assist PARKTRONIC is deactivated.
R You begin steering.
R You apply the parking brake.
R You engage transmission position j.
R ESP ®
inter venes.
R You open the doors or theta ilgate while driv-
ing.
Syst
Syst em limits
em limits
If th eex terior lighting is malfunctioning, Active
Pa rking Assist is not available.
Objects located abo veor below the de tection
ra nge of the sensors, e.g. overhanging loads,
ove rhangs or loading ramp s of goods vehicles, or
th e borders of parking spaces, are not de tected
during measurement of the parking space. These
are also then not take n into account when calcu-
lating the parking procedure. In some circumstan-
ces, Active Parking Assist may therefore guide
yo u into the parking space incor rectl y. &
W
WARNI NG
ARNI NGRisk of accident due toobjects
located abo veor below the de tection
ra nge of Active Parking Assist
If th ere are objects abo veor below the de tec-
tion range, thefo llowing situations may arise:
R Active Parking Assist may steer too ear ly.
R The vehicle may not stop in front of these
objects.
There is a danger of collision! #
Inthese situations, do not use Active
Pa rking Assist. Extreme
weather conditions, such as snow or
heavy rain, may lead toa parking space being
measured inaccuratel y.Pa rking spaces that are
partial lyoccupied bytrailer dr awbars might not be
identi/ed as such or be measured incor rectl y.
Only use Active Parking Assist on le vel, high-g rip
gr ound.
Do not use Active Parking Assist in thefo llowing
situations:
R Inextreme weather conditions such as ice,
pac ked snow or in heavy rain. R
When transporting a load that pr otru des
be yond theve hicle.
R On steep uphill or downhill gradients of more
th an appr oximately 15%.
R When snow chains are /tted.
R When a trailer or bicycle rack is attached.
R Directly aTer a tyre change or when spare
tyres are /tted.
R Ifth e tyre pressure is too low or too high.
R Ifth e suspension is out of alignment, e.g. aTer
bottoming out on a kerb.
Ac tive Parking Assist may also display parking
spaces that are not suitable for parking, such as:
R Parking spaces where parking is prohibited.
R Parking spaces on unsuitable sur faces. Driving and parking
233
233

%
V
V ehicles wit
ehicles wit hout A
hout Activ
ctive Dist
e Dist ance Assis
ance Assist t
DIS
DIS TR
TRONIC:
ONIC: presstheò button tocall up
th e menu bar of the on-board computer. #
T
To scr
o scr oll on t
oll on t he menu bar
he menu bar :
:swipe leT or right
on the leT-hand Touch Control. #
T
To call up a menu, submenu or possible se
o call up a menu, submenu or possible se t-
t-
tings on t
tings on t he menu, or
he menu, or con/rm
con/rma selection or
a selection or
se
se tting:
tting: press the leT-hand Touch Control. #
T
To scr
o scr oll t
oll thr
hrough display
ough display s or lis
s or lists on tts on the
he
menu, or select displa
menu, or select displa y cont
y content, a function,
ent, a function,
an entr
an entr y or a display
y or a display :
:swipe upwards or down-
wa rds on the leT-hand Touch Control. #
T
To e
o e xit a submenu:
xit a submenu: pressthe leT-hand back
button.
Selecting t
Selecting t he head-up display
he head-up display #
T
To switc
o switc h on t
h on the head-up display
he head-up display :
:switch on
th e head-up display via the multimedia system
or activate it on the menu bar byswiping
upwards on the leT-hand Touch Control.
The head-up display menu will be selected on
th e head-up displa y. #
T To switc
o switc h t
h to t
o t he head-up display
he head-up display :
:press the
leT-hand Touch Control or swipe upwards on
th e leT-hand Touch Control. #
T
To se
o se t t
t the t
he t hr
hree displa
ee displa y r
y rang
ang es of t
es of t he head-up
he head-up
display
display :
:swipe upwards or down wards on the
leT-hand Touch Control.
F
F ull-scr
ull-scr een menus
een menus
V
V ehicles wit
ehicles wit h an ins
h an instrtrument displa
ument displa y in t
y in t he wide-
he wide-
scr
scr een coc
een coc kpit:
kpit:thefo llowing menus can be
shown full-screen on the inst rument displa y:
R Assistance
R Trip
R Navigation #
Onthe cor responding menu, use the leT-hand
To uch Control toscroll tothe end of the list. #
Press the leT-hand Touch Control.
The selected menu will be displa yed full-
screen. Ov
Ov
er
ervie
vie w of display
w of display s on t
s on the ins
he ins tr
trument display
ument display
Displa yson the inst rument displa y:
u Active Parking Assist (/ page 234)
é Parking Assist PARKTRONIC deactivated
h Cruise control (/ page 196)
È Limiter (/ page 197)
ç Active Distance Assist DISTRONIC
(/ page 199)
ê Active Brake Assist (/ page 212)
à Active Steering Assist (/ page 206)
à Active Lane Keeping Assist (/ page 219)
¬ Active Stop-and-Go Assist
õ Operational readiness of the drive system
(/ page 151)
ò Sound generator inoperative (/ page 367)
ë HOLD function (/ page 193)
ð Maximum permissible speed exceeded (for
cer tain countries only)
V
V ehicles wit
ehicles wit h Speed Limit Assist:
h Speed Limit Assist: detected
instructions and tra1c signs (/ page 213). Instrument display and on-board computer
247
247

The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not
not be set aTer calling up the driver's pro/le.
Pro/les store your vehicle settings and settings
fo rth e multimedia system. If theve hicle is used
by several drivers, the driver can select their own
pro/le without changing the stored pro/le settings
of other drivers.
% Information on pro/les from Mercedes me
connect can be found in the Digital Opera-
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
steering wheel and mir ror settings, climate control
and ambient lighting. Forth e settings of the multi-
media system, you can select, forex ample, radio
stations, pr evious destinations as well as themes,
suggestions and favo urites.
Fo rre cur ring driving situations, such as long
drives on the mo torw ay,yo u can sa veyour prefer-
re d settings in a theme in theve hicle. In a theme
yo u can sa vethe display of the digital map, your
prefer redra dio station and prefer red drive pro-
gr am, forex ample. The
vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most probable
navigation destinations, media sources, radio sta-
tions or contacts. The pre-requirements forth at
are the selection of a pro/le, your consent tothe
re cording of data and su1cient collected data.
Fa vourites pr ovide quick access toapplications
th at are used oTen. You can select favo urites
from categories or add them directly toan appli-
cation. Con/gur Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estions
tions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
w pr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites
R Con/guring suggestions
Con/gur Con/gur ing ingsugg
sugg es
estions tions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown. 258
258
MBUX multimedia system

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has 290 290
MBUX multimedia system

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the next regular
service due date.
Depending on the operating conditions of the
ve hicle, there maining time or distance until the
next service due date will be displa yed.
Yo u can hide this service display using the back
button Gonthe leT-hand side of the steering
wheel.
Yo u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re.Displa Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
T o e
o e xit t
xit t he displa y:
he displ ay:press the back button
G onthe leT-hand side of the steering
wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 246). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damage tothe high-volt-
age battery due tomaintenance worknot
being ca rried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in
time can lead toirre parable damage tothe
high- voltage batter y. #
Always obser vethewa rning messages
about the high-voltage battery and
immediately consult a quali/ed specialist
wo rkshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out at
a qu ali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Main tenance work
will need tobe per form ed more oTen than speci-
/ed if theve hicle is operated under arduous con-
ditions or increased loads. This is the case for fre-
qu ent operation in mountainous terrain or on poor
ro ad sur faces, forex ample. 298
298
Main
tenance and ca re

Flat tyre
Flat tyre
N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa 0at
tyre
A 0at tyre se verely a.ects the driving charac-
te ristics as well as the steering and braking of
th eve hicle.
T
T yr
yr es wit
es wit hout
houtr
run-0at
un-0at c
c har
har act
acter
eristics:
istics: #
Do not drive with a 0at tyre. #
Change the 0at tyre immediately with an
emer gency spa rewheel or spare wheel.
Alternativel y,consult a quali/ed special-
ist workshop.
T
T yr
yr es wit
es wit h
hr
run-0at
un-0at c
char
har act
acter
eris
istics:
tics: #
Obser vethe information and warning
no tes on MOExtended tyres (run-0at
tyres). In
theev ent of a 0at tyre, thefo llowing options are
av ailable depending on your vehicle's equipment:
R V
V ehicles wit
ehicles with MOExt h MOExtended tyr
ended tyr es:
es:it is possible
to continue the journey for a short period of
time. Make sure you obser vethe no tes on
MOExtended tyres (run-0at tyres)
(/ page 313).
R V Vehicles wit
ehicles wit h a TIREFIT kit:
h a TIREFIT kit: you can repair the
tyre so that it is possible tocontinue the jour-
ney for a short period of time. Todo this, use
th e TIREFIT kit (/ page 315).
R V
V ehicles wit
ehicles wit h Mer
h Mercedes me connect:
cedes me connect: you can
make a call for breakdown assistance via the
ove rhead control panel in the case of a break-
down (/ page 276).
R All v
All v ehicles:
ehicles: change the wheel (/ page 340). N
No
ot
tes on MOExt
es on MOExt ended tyr
ended tyres
es(r
(run-0at
un-0at tyr
tyres)
es) &
W
WARNING
ARNING Risk of accident when driving in
limp-home mode
Driving in emer gency mode impai rsthe han-
dling characteristics of theve hicle. #
Do not exceed the permissible maximum
speed of the MOExtended tyres. #
Avoid any abrupt steering and driving
manoeuvres as well as driving over
obstacles (kerbs, pot holes, o.-road).
This applies, in particular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vib ration
R smo kewhich smells like rubber
R continuous ESP ®
inter vention
R crac ksinthe tyre side walls #
ATer driving in emer gency mode, ha ve
th erims checkedby a quali/ed specialist
wo rkshop with rega rd totheir fur ther
use. #
The defective tyre must be replaced in
ev ery case. Breakdown assistance
313 313

&
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. #
Transpo rttheve hicle (/ page 326).
* N
NOOTE
TE Damage tothe drive system due to
incor rect towing The
vehicle may not be towe d in thefo llowing
situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning. R
the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. *
N
NOOTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 323). #
Connect theto wing device totheto wing eye
in order toload theve hicle. #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 323). #
Load theve hicle onto the transpor ter. #
ShiT the transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h adap
h adaptiv
tiv e dam
e dam ping adjus
ping adjustment tment &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with adaptive damping
adjustment
When transpo rting vehicles with adaptive
damping adjustment, theve hicle/trailer com-
bination may begin torock and start toskid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. #
Do not exceed the maximum permissible
speed of 60 km/h when transporting. 326
326
Breakdown assistance

R
Tyre pressure monitor active :th ete ach-in
process of the system is not yetcomple te. The
tyre pressures are already being monitored. #
Compare the tyre pressure with there com-
mended tyre pressure forth e cur rent ope rat-
ing condition (/ page 334).Additionall y,
obser vethe no tes on cold tyres
(/ page 333).
% The values displa yed in the on-board com-
puter may deviate from those of the tyre pres-
sure gauge as they referto sea le vel.At high
ele vations, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe on-board computer. In this case,
do not reduce the tyre pressure.
R
R est
est ar
arting t
ting t he tyr
he tyr e pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
R
R eq
eq uir
uir ements:
ements:
R The recommended tyre pressure is cor rectly
set forth ere specti veoperating status on all of
th e wheels (/ page 333).
Re start the tyre pressure monitoring system in the
fo llowing situations:
R The tyre pressure has changed. R
The wheels or tyres ha vebeen changed or
ne wly /tted.
On-board computer: 4 Service 5
Tyres #
Swipe down wards on Touch Control on the
leT-hand side of the steering wheel.
The Use current pressures as new reference
values? message is shown in the Instrument
Displa y. #
Torestart, press Touch Control on the leT-
hand side of the steering wheel.
The Tyre press. monitor restarted message is
shown in the Instrument Displa y.
Cur rent wa rning message s are deleted and
th eye llow h warning lamp goes out.
ATer you ha vebeen driving for a few minutes,
th e system checks whe ther the cur rent tyre
pressures are within the speci/ed range. The
cur rent tyre pressures are then accep ted as
re fere nce values and monitored.
Be sure toalso pay attention tothefo llowing rela-
te dto pic:
R Notes on tyre pressure (/ page 333) Wheel c
Wheel c
hange
hange N
No
ot
tes on selecting,
es on selecting, /tting
/ttingand r
and replacing tyr
eplacing tyr es
es &
W
WARNING
ARNING Risk of accident due toincor-
re ct wheel and tyre dimensions
If wheels and tyres of the wrong size are /t ted,
th e service brakes or components in the brake
system and in the wheel suspension may be
damaged. #
Alwaysre place wheels and tyres with
th ose that ful/l the speci/cations of the
original part.
Fo r wheels, pay attention tothefo llowing:
R Designation
R Type
Fo r tyres, pay attention tothefo llowing:
R Designation
R Manufacturer
R Type 336
336
Wheels and tyres

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. #
Ifth e display message still appears, consult a quali/ed specialist workshop.
Head-up display inoperative *The head-up displ ayhas an internal er ror. #
Consult a quali/ed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. #
Visit or consult a quali/ed specialist workshop immediatel y.378
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s andwarning/indicator lamps