MERCEDES-BENZ EQA SUV 2021 Workshop Manual

Modi/ed or damaged seat belts could
tear or
fa il in theeve nt of an accident, forex ample.
Modi/ed seat belt tensioners could acciden-
ta lly trigger or failto function as intended. #
Never modify the seat belt system, for
ex ample the seat belt, seat belt buckle,
seat belt tensioner, seat belt anchorage
and seat belt retractor. #
Make sure that the seat belts are undam-
aged, not wornand clean. #
Always ha vethe seat belts checked
immediately aTer an accident at a quali-
/ed specialist workshop. Mercedes-Benz
recommends that you use seat
belts which ha vebeen appr ovedfo ryo ur vehicle
by Mercedes-Benz. &
W
W ARNI NG
ARNI NGRisk of injury or dea thfrom
deplo yedpy rotech nic seat belt tensioners
Pyro tech nic seat belt tensioners that ha ve
been deplo yed are no longer operational and
are unable toper form their intended pr otec-
tive function. #
Therefore, ha vedeplo yedpy rotech nic
seat belt tensioners immedia tely
re placed at a quali/ed specialist work-
shop. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu ali/ed specialist workshop
aTer an accident.
* N
NOOTE
TE Damage caused bytrapping the
seat belt If an unused seat belt is not fully
retracted, it
may become trapped in the door or in the seat
mechanism. #
Always ensu rethat an unused seat belt
is fully retracted. F
F
ast
ast ening seat belts
ening seat belts If
th e seat belt is pulled quickly or sharpl y,the
seat belt retractor loc ks. The seat belt strap can-
not be pulled out any fur ther. #
Always engage seat belt tongue 2ofthe seat
belt into seat belt buckle 1ofthe cor re-
sponding seat.
% A seat belt can only pr ovide the best le vel of
pr otection if it is worncor rectl y.Obser vethe
no tes on fastening the seat belt (/ page 46).48
48
Occupant saf
ety

*
N
N O
OTE
TE Deployment of components of the
re straint system when the front passenger
seat is unoccupied and a seat belt is
buckled When
the front passenger seat is unoccupied
and the seat belt tongue of the seat belt is
engaged in the seat belt buckle, components
of there straint system ma y deployunnecessa-
ri ly on the front passenger side, e.g. the seat
belt tensioner. #
Only buckle the seat belts as intended. %
Obser vethe no tes on st owage areas
(/ page 114).
Information on /tting a child restraint system
and on children tr avelling in theve hicle can
be found in the "Children in theve hicle" sec-
tion (/ page 63). Seat belt adjus Seat belt adjustment function
tment function V
V
ehicles wit
ehicles wit h PRE-S
h PRE-SAFE
AFE®
®
:
:aTer a front seat belt
has been fastened, the automatic seat belt adjust- ment may apply a cer
tain tightening forc e. Do not
hold the seat belt tightly while it is adjusting.
Yo u can activate and deactivate the seat belt
adjustment function using the multimedia system
(/ page 49). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating seat belt adjus
ating seat belt adjustment via tment via
t
t he multimedia syst
he multimedia syst em
em Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Belt adjustment. R
R
eleasing seat belts
eleasing seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Seat belt w
Seat belt w
ar
arning function f
ning function f or t
or the dr
he dr iv
iver and fr
er and fr ont
ont
passeng
passeng er
er The
ü seat belt warning lamp in the Instru-
ment Display is a reminder that all vehicle occu-
pants must weartheir seat belts cor rectl y. In addition, a
warning tone may sound.
As soon as the driver and front passenger fasten
th eir seat belts, the seat belt warning goes out. F
F
unction of t
unction of t he r
he rear seat belt st
ear seat belt st atus display
atus display The
rear seat belt status displ ayis only available
fo r cer tain countries. When
theve hicle is switched on, there ar seat
belt status displ ayinforms youfo r a cer tain
amount of time which rear seat belt is not fas-
te ned. Occupant sa
fety
49
49

Yo
u can immediately dismiss there ar seat belt
status displ ayusing the back button on the leT-
hand side of the steering wheel (/ page 246).
If a vehicle occupant unfastens a seat belt in the
re ar while theve hicle is motion, there ar seat belt
status displ ayappears again.
In addition, a warning tone may sound. In this
case, there ar seat belt status displ aycannot be
hidden using the back button on the leT-hand side
of the steering wheel. Airbags
Airbags
Ov
Ov
er
ervie
vie w of airbags
w of airbags 1
Knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Window airbag
5 Side airbag
The installation location of an airbag is identi/ed
by the AIRB AGsymbol.
When enabled, an airbag can pr ovide additional
pr otection forth ere specti ve vehicle occupant. Po
tential pr otection pr ovided byeach airbag:
R Knee airbag: thigh, knee and lo wer leg
R Driver's airbag, front passenger airbag: head
and ribcage
R Window airbag: head
R Side airbag: ribcage and pelvis &
W
WARNING
ARNING Risk of inju ryor death if the co-
driver airbag is enabled
If th e co-driver airbag is enabled, a child on
th e co-driver seat may be struck bythe co-
driver airbag during an accident.
NEVER use a rear wa rd-facing child restraint
system on a seat wi than ENABLED FRONT
AIR BAG; DEATH or SERIOUS INJURY tothe
CHILD ca n occur. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 75). Also, alw ays obser vethe
no tes on rear wa rd-facing or forw ard-facing child
re straint systems on the front passenger seat
(/ page 74). 50 50
Occupant saf
ety

Inf
Inf
or
ormation on aut
mation on aut omatic fr
omatic front passeng
ont passeng er airbag
er airbag
shut
shut o.
o.
The front passen ger airbag can only be deplo yed
in an accident if thePA SSENGER AIR BAG OFF
indicator la mpis o.. If the front passenger seat is
occupied, make sure, bo thbefore and during the
journe y,that the status of the front passenger air-
bag is cor rect (/ page 54).
* NO
NO TE
TEDeployment of components of the
re straint system when the front passenger
seat is unoccupied In an accident,
the components of the
re straint system ma y deployunnecessarily on
th e front passenger side if:
R There are heavy objects on the front
passenger seat.
R The seat belt tongue is engaged in the seat
belt buckle of the front passenger seat and
th e front passenger seat is unoccupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Depending on
the de tected accident situation, the
wind owairbag on the front passenger side may
deplo y.The airbag is deplo yedre ga rdless of
whe ther the front passenger seat is occupied. Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the airbags
he airbags Depending on
the accident situation, an airbag
may supplement the pr otection o.ered bya cor-
re ctly fastened seat belt. &
W
WARNING
ARNING Risk of injur y or death due to
an inco rrect seat position
If yo u deviate from the cor rect seat position,
th e airbag cannot per form its intended pr otec-
tive function.
Each vehicle occupant must make sure of the
fo llowing:
R Fasten seat belts co rrectl y.Pregnant
wo men must take particular care toensure
th at the lap belt ne ver lies across the
abdomen. R
Adopt the cor rect seat position and keep
as farawa y as possible from the airbags.
R Obser vethefo llowing information. #
Always make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must obser ve
th efo llowing information in particular:
R Before starting your journe y,adjust your seat
cor rectl y;the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa-
tion on the cor rect driver's seat position
(/ page 102).
R Only hold the steering wheel bythe steering
wheel rim. This allo ws the airbag tobe fully
deplo yed.
R Always lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may Occupant saf
ety
51 51

ot
herwise be in the deployment area of the
airbags.
R The occupants must alw ayske ep their feet on
th e 0oor. Do not put your feet on the cockpit,
fo rex ample. Your feet may otherwise be in the
deployment area of the airbag.
R Ifch ildren are tr avelling in theve hicle, obser ve
th e additional no tes (/ page 60).
R Always st owand secure objects cor rectl y.
Objects in theve hicle interior may pr event an air-
bag from functioning cor rectl y.Each vehicle occu-
pant must alw ays make sure of thefo llowing in
particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on thegr ab handles or coat hooks.
R There are no accessories, such as mobile navi-
ga tion devices, mobile phones or cup holders,
within the deployment area of an airbag, e.g. on
the cockpit, on the door, on the side win-
dow or on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accessory manu facturer's ins tallation inst ruc-
tions and, in particular, the no tes on suitable
places for installation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by airbags
y airbags &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or a1x
objects such as stic kers to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not a1x objects toit. The installation location of an airbag is identi/ed
by
the AIRB AGsymbol (/ page 50).
Objects in the deployment area of an airbag may
pr ev ent the airbag from functioning cor rectl y. &
W WARNI NG
ARNI NGRisk of injury from objects in
th e deployment area of an airbag
Objects in the deployment area of an airbag
can hinder or pr event the cor rect deployment
of the airbag.
The airbag may then deploy in an uncontrolled
manner and may even cause additional inju-
ri es totheve hicle occupants bydeploying.
This may be the case in particular if the airbag
is integ rated into the seat. #
Always st owand secure objects cor-
re ctl y. #
Before commencing your journe y,make
sure that no objects are st owed in the
deployment area of an airbag. 52
52
Occupant saf
ety

&
W
W ARNI NG
ARNI NGRisk of injury or dea thdue to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cannot pr otect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shuto. could be
re stric ted. #
You should only use seat co vers that
ha ve been appr oved forth e cor respond-
ing seats byMercedes-Benz. &
W
W ARNI NG
ARNI NGRisk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A depl oyed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y. S
S
t
tatus of t
atus of t he fr
he front passeng
ont passeng er fr
er front airbag
ont airbag F
F
unction of t
unction of t he aut
he automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.
o.
The automatic front passen ger airbag shuto. is
able todetect whe ther the front passenger seat is
occupied bya person or a child restraint system.
The front passenger airbag is enabled or disabled
acco rdingl y. &
W WARNI NG
ARNI NGRisk of injury or dea thdue to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shuto. or damage the system. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 75). Also, alw ays obser vethe
no tes on rear wa rd-facing or forw ard-facing child
re straint systems on the front passenger seat
(/ page 74).
A person on the front passenger seat must
obser vethefo llowing information:
R Fasten seat belts co rrectly (/ page 46).
R Sit in an almost upright seat position with their
back against the seat backrest. Occupant saf
ety
53
53

R
Sit wi th theirfeet resting on the 0oor, if possi-
ble.
The front passenger airbag may otherwise be dis-
abled bymistake, forex ample, in thefo llowing sit-
uations:
R The front passenger transfers their weight by
supporting themsel ves on a vehicle armrest.
R The front passen ger sits in such a wayth at
th eir weight is raised from the seat sur face. &
W
WARNING
ARNING Risk of injury or death due to a
disabled front passenger airbag
The front passenger airbag is disabled when
th ePA SSENGER AIR BAG OFF indicator la mp
is lit.
A person in the front passenger seat could
th en, forex ample, come into contact with the
ve hicle interior, especially if the person is sit-
ting too close tothe cockpit. If
th e front passenger seat is occupied, alw ays
ensure that:
R the classi/cation of the person in the front
passenger seat is cor rect and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
R the front passenger seat has been mo ved
as far back as possible.
R the person is seated cor rectl y. #
Both before and during the journe y,
ensure that the status of the front
passenger airbag is cor rect. If
th e front passenger seat is occupied, the classi-
/cation of the person or child restraint system on
th e front passenger seat take s place aTer the
front passenger airbag shuto. self-test. The
PA SSENGER AIR BAG indicator la mps display the
status of the front passenger airbag.
Alw ays obser vethe no tes on the function of the
PA SSENGER AIR BAG indicator la mps
( / page 54). F F
unction of t
unction of t he P
he PASSEN
ASSEN GER AIR BA
GER AIR BAG indicat
G indicat or
or
lam
lam ps
ps Ve
hicles without automatic front passen ger airbag
shuto. ha vea special stic ker a1xed tothe side of
th e cockpit on the front passenger side
(/ page 73). 54
54
Occupant saf
ety

Self-t
Self-t
es
est of autt of aut omatic fr
omatic fr ont passeng
ont passeng er airbag shut-
er airbag shut-
o.
o.
When theve hicle is switched on, a self-test is per-
fo rm ed during which the two PASSENGER AIR
BAG ON and OFF indicator la mps light up simul ta-
neous ly.
The status of the front passenger airbag is dis-
pla yed via thePA SSENGER AIR BAG indicator
la mp s aTer the self-test:
R ON is lit: ON is lit: the front passenger airbag may
deploy during an accident.
The indicator lamp goes out aTer 60 seconds.
R ON and OFF ar
ON and OFF ar e no e not lit:
t lit: the front passenger
airbag may deploy during an accident.
R OFF is lit:
OFF is lit: the front passenger airbag is disa-
bled. It will then not be deplo yed in theev ent
of an accident.
If th ePA SSENGER AIR BAG ON indicator la mpis
o., only thePA SSENGER AIR BAG OFF indicator
la mp shows th e status of the front passenger air-
bag. The PASSENGER AIR BAG OFF indicator la mp
may be lit continuously or be o.. If
th ePA SSENGER AIR BAG OFF indicator la mp
and the6 restraint system warning lamp light
up simultaneousl y,the front passenger seat may
not be used. Also in this case, do not /t a child
re straint system tothe front passenger seat. Ha ve
th e automatic front passenger airbag shuto.
ch ecked and repaired immediately at a quali/ed
specialist workshop.
S
S t
tatus display
atus display
If th e front passenger seat is occupied, ensure,
bo th before and during the journe y,that the sta-
tus of the front passenger airbag is cor rect forthe
cur rent situation.
ATer
ATer /tting
/tting a r
a rearw
earw ar
ard-f
d-f acing c
acing c hild r
hild res
estrtraint sy
aint sy s-
s-
t
t em t
em t o t
o the fr
he fr ont passeng
ont passeng er seat
er seat::PA SSENGER AIR
BAG OFF must be lit continuous ly. &
W
WARNI NG
ARNI NGRisk of injury or dea thwhen
using a rear wa rd-facing child restraint sys-
te m while the front passenger airbag is
enabled
If yo u secure a child in a rear wa rd-facing child
re straint system on the front passenger seat
and thePA SSENGER AIR BAG OFF indicator la
mp is o., the front passenger airbag can
deploy in theev ent of an accident.
The child could be struck bythe airbag. #
Always ensu rethat the front passenger
airbag is disabled. The PASSENGER AIR
BAG OFF indicator la mpmust be lit. #
NEVER use a rear wa rd-facing child
re straint system on a seat wi than ENA-
BLED FRONT AIR BAG. This can result in
th e DEATH of or SERIOUS INJURY tothe
CHILD. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 74).
Depending on thech ild restraint system and the
stature of thech ild, thePA SSENGER AIR BAG OFF
indicator la mpmay be o.. In this case, do not /t
th ere ar wa rd-facing child restraint system tothe
front passenger seat.
Instead, /t there ar wa rd-facing child restraint sys-
te m to a suitable rear seat.
ATer
ATer /tting /tting a f
a forw
orw ar
ard-f
d-f acing c
acing c hild r
hild res
estr
traint sy
aint sy s-
s-
t
t em t
em t o t
o the fr
he fr ont passeng
ont passeng er seat
er seat::depending on the Occupant saf
ety
55
55

ch
ild restraint system and the stature of thech ild,
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o.. Alw ays obser vethefo llowing informa-
tion. &
W
WARNING
ARNING Risk of injury or death due to
incor rect positioning of thefo rw ard-facing
ch ild restraint system
If yo u secure a child in a forw ard-facing child
re straint system on the front passenger seat
th at is positioned too close tothe cockpit, in
th eeve nt of an accident, thech ild could:
R come into contact with parts of theve hi-
cle's interior if thePA SSENGER AIR BAG
OFF indicator la mpis lit, forex ample
R be st ruck bythe airbag if thePA SSENGER
AIR BAG OFF indicator la mpis o. #
Always mo vethe front passenger seat as
fa r back as possible and fully retract the
seat cushion length adjustment. While
doing so, alw ays make sure that the
shoulder belt st rap is cor rectly routed
from the seat belt outlet of theve hicle to
th e shoulder belt guide on thech ild re
straint system. The shoulder belt strap
must be routed forw ards and down wards
from the seat belt outlet. If necessar y,
adjust the front passenger seat accord-
ingl y. #
Always comply with thech ild restraint
system manufactu rer's installation
inst ructions. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 74).
If a per
If a per son is sitting on t son is sitting on t he fr
he front passeng
ont passeng er seat
er seat::
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o., depending on the person's stature.
A person on the front passenger seat must alw ays
obser vethefo llowing information:
R Ifth e front passenger seat is occupied byan
adult or a person with a stature cor responding
to that of an adult, thePA SSENGER AIR BAG
OFF indicator la mpmust be o.. This indicates
th at the front passenger airbag is enabled.
If th ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y,an adult or person with a build cor
responding tothat of an adult
must not use the front passenger seat.
Instead, they should use a rear seat.
R Ifth e front passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), thePA SSENGER AIR BAG OFF
indicator la mpis either lit continuously or
re mains o., depending on the classi/cation.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is o.: mo vethe front passenger seat
as far back as possible, or the person of
smaller stature should use a rear seat.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y:the person of
smaller stature should not use the front
passenger seat. &
W
WARNING
ARNING Risk of injury or death when
th ePA SSENGER AIR BAG OFF indicator
la mp is lit
If th ePA SSENGER AIR BAG OFF indicator
la mp remains lit aTer the self-test, the front
passenger airbag is disabled. 56
56
Occupant saf
ety

If
th e front passenger seat is occupied, alw ays
ensure that:
R The classi/cation of the person in the front
passenger seat is cor rect and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
R The person is seated proper lywith a cor-
re ctly fastened seat belt.
R The front passenger seat has been mo ved
as far back as possible. Be sure
toalso obser vethefo llowing fur ther rela-
te d subjects:
R Child restraint system on the front passenger
seat (/ page 74)
R Suitable positioning of thech ild restraint sys-
te m (/ page 63) PRE-S PRE-S
AFE
AFE®
®
syst
syst em
em F
F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
(anticipat
(anticipat or
ory occupant
y occupant
pr ot
pr otection)
ection) PRE-SAFE
®
is able todetect cer tain critical driv-
ing situations and implement pre-em ptive meas-
ures toprotect theve hicle occupants.
PRE-SAFE ®
can implement thefo llowing meas-
ures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Closing the side windo ws.
R V
V ehicles wit
ehicles wit h sliding sunr
h sliding sunr oof:
oof:closing the slid-
ing sunroof.
R V
Vehicles wit
ehicles wit h memor
h memory function:
y function: movingthe
front passenger seat toa more favo urable seat
position.
R PRE-SAFE ®
Sound: pr ovided that the multime-
dia system is switched on, generating a brief
noise signal tostimula tethe innate pr otective
mechanism of a person's hearing. *
N
NO OTE
TE Damage caused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat position
may result in damage tothe seat and/or the
object. #
Stow objects in a suitable place. R
R
e
ev
ver
er sing t
sing t he PRE-S
he PRE-S AFE
AFE®
®
syst
syst em measur
em measur es
es If an accident did not occur,
the pre-em ptive
measures that we re ta ken are reve rsed.
Yo u will need toper form certain settings yourself. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. F
F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
PL
PL US (anticipat
US (anticipat or
ory occu-
y occu-
pant pr ot
pant pr otection plus)
ection plus) PRE-SAFE
®
PLUS can de tect cer tain impacts, par-
ticular lyan imminent rear impact, and take pre-
em ptive measures toprotect theve hicle occu- Occupant saf
ety
57
57