belt MERCEDES-BENZ EQA SUV 2021 Workshop Manual

R
With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 188).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. R R
e
ev
ver
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 228).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: 308
308
Main
tenance and ca re

Seat belts
Seat belts
R Clean wi thluk ewa rmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leat her or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel cleaner; neither should
you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It has natural
surface properties, such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov her seat covers
ers
R Clean with a damp clo thand then wipe with a
dry clo th. Maintenance and ca
re
309
309

Indicat
Indicat
or and w
or and w ar
arning lam
ning lam ps:
ps:
6 Restraint system (/ page 410)
ü Seat belt (/ page 410)
_ Reduced po wer (/ page 411)
Ú System error (/ page 411)
# Electricalfault (/ page 411)
ï Trailer hitch (/ page 412)
Ù Powe r steering (/ page 412)
# Electricalfault
! Electric parking brake (red)
(/page 414)
! Electric parking brake (yellow)
(/page 414)
J Brakes (yellow) (/ page 414)
J Brakes (red) (/ page 414)
L Distancewarning (/ page 416)
Ó Active Brake Assist (/ page 416)
ê Active Brake Assist (/ page 416)
! ABS (/page 417)
÷ ESP®
(/ page 417) å
ESP®
OFF (/ page 417)
h Tyre pressure monitoring system
(/ page 419)
T Standing lights (/ page 130)
L Low beam (/ page 130)
K High beam (/ page 131)
#! Turn signal lights (/ page 131)
R Rear fog light (/ page 130) Display message
s andwarning/indicator lamps
409 409

Occupant safe
Occupant safe
ty
ty W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
6
Re straint system warning
lamp *T
he restraint system redwa rning lamp is lit while theve hicle is on.
The restraint system is malfunctioning (/ page 45). &
D
D AN
AN GER
GER Risk of fatal injuries due torestraint system malfunctions
Co mp onents in there straint system ma y be activated unintentionally or not deploy as planned in an accident. In the
ev ent of an accident, the high-voltage on-board electrical system may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch the damaged components of the high-voltage on-board electrical sys-
te m. #
Have there straint system checked and repaired immediately at a quali/ed specialist workshop. #
ATer an accident, switch o. theve hicle immediatel y. #
Drive on carefull y. #
Notethe messages on the instrument displa y. #
Consult a quali/ed specialist workshop immediatel y.
ü
Seat belt warning lamp
0ashes *T
he red seat belt warning lamp 0ashes and an intermittent warning tone sounds.
The driver or front passenger has not fastened his/her seat belt while theve hicle is in motion. #
Fasten your seat belt (/ page 48).
There are objects on the front passenger seat. #
Remo vethe objects from the front passenger seat. 410
410
Display messages and
warning/indicator lamps

W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ü
Seat belt warning lamp
lights up *T
he red seat belt warning lamp lights up once theve hicle has star ted.
In addition, an intermittent warning tone may sound.
The red seat belt warning lamp reminds the driver and front passenger tofasten their seat belts. #
Fasten your seat belt (/ page 48).
If yo u ha veplaced objects on the front passenger seat, there d seat belt warning lamp may remain lit. Dr
Dr
iv
iv e syst
e syst em
em W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
_
Re duced warning lamp
po wer *T
heyellow reduced-po werwa rning lamp is on.
Drive system po wer output is reduced. #
Notethe messages on the instrument displa y.
Ú
System er rorwa rning lamp *T
he red system er rorwa rning lamp is lit while theve hicle is in a state of operational readiness õ.
There is a malfunction in the drive system. #
Notethe messages on the instrument displa y. Display messages and
warning/indicator lamps
411
411

Dr
Dr
iving syst
iving syst ems
ems W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
L
Wa rning lamp for distance
wa rning function *T
he red distance warning lamp lights up while theve hicle is in motion.
The dis tance totheve hicle in front is too small forth e speed selected.
If th ere is an additional warning tone, you are approaching an obstacle at too high a speed. #
Be prepared tobrake immediatel y. #
Increase the distance.
Fu nction of Active Brake Assist (/ page 208).
Ó Ac tive Brake Assist warning
lamp *T
heActive Brake Assist warning lamp is on.
Due todirty sensors or a malfunction, the system is not available or thera nge of functions is restric ted. #
Notethe messages on the instrument displa y.
ê
Ac tive Brake Assist warning
lamp *T
heActive Brake Assist warning lamp is on.
The system is switched o. or thera nge of functions has been automatically restric ted.
This may be the case if the driver is not wearing a seat belt or ano ther driving system has been activated. #
Obser vethe no tes on Active Brake Assist (/ page 208).416
416
Display messages and
warning/indicator lamps

Anticipat
Anticipat
or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 299
Displaying the service due dat e.............. 298
Fu nction/no tes...................................... 298
Re gular maintenance work..................... 298
Special service requ irements................. 298
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 101
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100 A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 195
Setting.................................................. .196
System limitations.................................. 195
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A A ut ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
Ac tivating............................................... 304
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 53
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 131
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGER AIR BAG indicator la mps...... 54
A
A ut
ut omatic measur
omatic measur es
es aTer
aTer an accident
an accident........... .58
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 141
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
Drive prog rams..................................... .158
DY NAMIC SELECT switch....................... 158 Axle load
Axle load
Perm issible............................................ 349
Tr ailer operatio n.................................... .357 B
B
Bag hook
Bag hook..................................................... 122
Ball neck
Ball neck Folding out/in........................................ 238
B
B AS (Br
AS (Br ak
ake Assis
e Assist Syst t System)
em)........................... 190
Batt
Batt ery
ery
see High-voltage battery
Batt
Batt er
ery (high-v
y (high-v olt
oltag
age on-boar
e on-boar d electr
d electrical
ical
syst
syst em)
em)
see High-voltage battery
Batt
Batt er
ery (ke
y (ke y)
y)
Re placing................................................ .81
Batt
Batt er
ery (v
y (v ehicle)
ehicle)
No tes..................................................... 319
No tes (starting assis tance and charg-
ing)........................................................ 321
Belt
Belt
see Seat belt Index
423
423

Air-water duct........................................ 303
Au tomatic car wash.............................. .303
Carpet................................................... 308
Decorative foil........................................ 306
Display................................................... 308
Exterior lighting...................................... 307
Head-up display..................................... 308
High-pressure cleaner............................3 05
Pa int...................................................... 305
Plastic trim............................................3 08
Re alwo od/trim elements..................... .308
Re versing camera..................................3 07
Ro of lining............................................. 308
Seat belt................................................ 308
Seat co ver............................................. 308
Sensors................................................. 307
St eering wheel....................................... 308
Tr ailer hitc h............................................ 307
Ve hicle soc ketfo rth e high-voltage
battery................................................... 307
Wa shing byhand.................................... 305
Wheels/rims.......................................... 307
Wi ndo ws................................................ 307
Wi per blades.......................................... 307
Car Car pe pet (Car
t (Car e)
e)............................................... 308 Char
Char
ging
ging
At time of depa rture............................... 180
Char geleve l displa y............................... 180
Charg ing cable control panel.................. 169
Con/guring weekly pro/le...................... 180
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 175
Ending thech arging process (direct
cur rent, mode 4).................................... 179
Indica tor lamps on vehicle soc ket........... 171
No tes - charging station (mode 3)......... .167
No tes - fast charging station (mode 4)... .168
No tes - mains soc ket (Mode 2)............... 166
No tes - wallbox (mode 3)........................ 167
No tes on charging the high-voltage
battery................................................... 163
No tes on the high-voltage batter y........... 320
On-boa rdelectrical system battery
(12 V).................................................... 323
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 169
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 172
St arting thech arging process (direct
cur rent, mode 4).................................... 176
St ow ing thech arging cable.................... 163 USB port...............................................
.127
Char Char ging cable
ging cable
Control panel......................................... 169
St ow ing................................................. 163
Child safe Child safe ty lock
ty lock
Re ar door................................................ .76
Re ar side wind ows................................... 77
Child seat
Child seat Appr oval catego ries.................................64
At tach ing (no tes)..................................... .63
Basic instructions.................................... 59
Fr ont passenger seat (no tes).................... 74
Fr ont passenger seat (without auto-
matic airbag shuto.)............................... .73
ISOFIX/i-Size (/tting).............................. .67
No tes on risks and danger s...................... 60
Re commendations forch ild restraint
systems................................................... 62
Seats suitable for belt-secured child
re straint systems..................................... 71
Seats suitable for i‑Size child restraint
systems................................................... 67
Seats suitable for ISOFIX child
re straint systems..................................... 66
Securing on the co-driver seat..................75 Index
425 425

N
N
a
avig
vig ation
ation
see Destination entry
see Map
see Route
Na
Na vig vigation wit
ation wit h Electr
h Electric Int
ic Intellig
elligence
ence
see Route
N N eutr eutr al
al
Engaging................................................ 162
N
Noise oise
Wheels and tyres................................... 332
Wheels/tyres......................................... 332 O
O
Occupant safe
Occupant safe ty
ty
see Airbag
see Automatic co-driver airbag shuto.
see Automatic measures aTer an accident
see Child seat
see Pets in theve hicle
see Post-collision brake
see PRE-SAFE ®
(anticipa tory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) see
Restraint system
see Seat belt
On-boar
On-boar d com d comput
puter
er
Displa yingthe service due dat e.............. 298
Head-up display menu............................ 248
Instrument displa y................................. 247
Menu overview.......................................2 46
Operating.............................................. 246
On-boar
On-boar d diagnos
d diagnostics int tics interf
erface
ace
see Diagnostics connection
On-boar
On-boar d electr
d electrical syst
ical syst em batt
em batter
ery (12 V)
y (12 V)
Charging................................................ 323
Re placing.............................................. .323
St arting assis tance............................... .323
On-boar
On-boar d electr
d electronics
onics
Engine electronics................................. 347
No tes..................................................... 347
Tw o-w ayradios...................................... 347
on-demand f on-demand f eature
eature
Ac tivating................................................. 25
No tes...................................................... .25
Online ser
Online ser vices
vices
Data storag e............................................ 42 Online ser
Online ser vices
vices
see In-Car O1ce
Open-sour
Open-sour ce
cesoTw
soTw are
are.................................... 43
Opening t
Opening t he t
he tailg
ailgat
ate using y
e using y our f
our foot
oot
HANDS-FREE ACCESS............................. 90
Oper
Oper ating
ating 0uids
0uids
Brake 0uid............................................. 352
Coolant (engine)....................................3 52
No tes..................................................... 351
windsc reen washer 0uid........................ .353
Oper
Oper ating safe
ating safe ty
ty
Declaration of conformity (electro-
magnetic compatibility)............................ 28
Declaration of conformity (jack)...............35
Declaration of conformity (TIREFIT kit)...... 35
Declaration of conformity (wireless
ve hicle components)................................ 28
Information.............................................. 26
Oper
Oper ating syst ating syst em
em
see On-board computer
Outside mirr
Outside mirr ors
ors
Anti-dazzle mode (automatic)................ .140
Au tomatic mir rorfo lding function........... 141
Fo lding in/out........................................ 139 440
440
Index

PRE-S
PRE-S
AFE
AFE®
®
(anticipat
(anticipat or
or y occupant pr ot
y occupant pr otection)
ection)
Fu nction.................................................. 57
PRE-SAFE ®
Sound................................... 57
Re versing measures................................. 57
PRE-S
PRE-S AFE
AFE®
®
PL
PL US (anticipat
US (anticipat or
or y occupant
y occupant
pr ot
pr otection plus)
ection plus)
Fu nction.................................................. 57
Re versing measures................................. 57
Pr ev
Pr ev ent
ent ativ
ativ e occupant pr ot
e occupant pr otection syst
ection syst em
em
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Pr
Pr o/le
o/le
Creating a new pro/le............................ 258
No tes..................................................... 257
Selecting pro/le options......................... 258
Pr
Progr ogr amme
amme
see DYNAMIC SELECT
Pr ot
Pr otection of t
ection of t he en
he envir
vironment
onment
No tes...................................................... .23
Ta ke -back of end-of-life vehicles............... 23 Q
Q
QR code
QR code Rescue car d............................................ .39
Quali/ed
Quali/ed specialis
specialist wt work
ork shop
shop .........................37 R
R
R
R adar and ultr
adar and ultr asonic senso rs
asonic senso rs
Damage................................................. 188
R
R adio
adio
Overview of the functions and symbols.. .294
R R ain closing function
ain closing function
Side windo ws........................................... 93
R R ain-closing f ain-closing f eature
eature
Sliding sunroof......................................... 98
REAC
REAC H r
H regulation
egulation........................................... 38
R
R eading lamp
eading lamp
see Interior lighting
R
R eading light
eading light
Switching on/o. (contactless). .............. 256
R
R eal w
eal w ood (Car
ood (Car e)
e).......................................... 308
R
R ear door (c
ear door (c hild safe
hild safety loc
ty lock)
k)........................... 76 R
R
ear f
ear f og light
og light
Switching on/o..................................... 131
R
R ear seat
ear seat
see Seat
R
R ear seat belt
ear seat belt
Status displ ay.......................................... 49
R
R ear seat belt st
ear seat belt st atus display
atus display........................... 49
R
R ear window
ear window
Replacing wiper blade............................ 138
R
R ear windo
ear windo w heat
w heater
er...................................... 142
R
R ear windo
ear windo w wipers
w wipers
Ac tivating/deactivating.......................... 135
R
R ear
ear -vie
-vie w mirr
w mirr or
or
Anti-dazzle mode (automatic)................. 140
R
R ear
ear -vie
-vie w mirr
w mirr or
or
see Outside mir rors
R
R ecuper
ecuper ation
ation
Fu nction................................................ 155
Setting.................................................. .156
R
R ecy
ecy cling
cling
see Take -back of end-of-life vehicles 442
442
Index