suspension MERCEDES-BENZ EQA SUV 2021 Owners Manual

Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u modify the on-board electronics, thege n-
eral ope rating permit is rendered in valid.
Obser vethe "On-board electronics" section in
"Technical data".
* N
NOOTE
TE Damage totheve hicle due todriv-
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com-
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object st rike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres and high-voltage battery com-
ponents may not be visible. Components dam-
aged in this wa y can un expectedly fail or, in
th e case of an accident, may no longer absorb
th ere sulting forc e as intended. #
Have theve hicle checked and repaired
immediately at a quali/ed specialist
wo rkshop.
or #
If driving saf ety is impaired while con-
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and tra1c conditions,
and contact a quali/ed specialist work-
shop. Elect
ric ve hicles ha vean elect ric mo tor.The elec-
tric mo tor's energy supply is pr ovided bythe high-
vo ltage on-board electrical system. 26 26
General no
tes

R
charge leve l of the high-voltage batter y,esti-
mated range
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break-
down services. The same is true in the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impro vement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle identi/cation number
tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Gene
ral no tes
41 41

Depending on
the drive prog ram selected, thefo l-
lowing vehicle characteristics will change:
R Drive
R Suspension
R Steering
R ESP ®
R Climate control
A A v vailable dr
ailable dr iv
ive pr
e pr ogr
ograms
ams
= Individual
R The following vehicle characteristics are indi-
vidually adjustable:
- Drive
- Suspension
- Steering
C Sport
R Maximum po werav ailability
R Stability but with a sporty, dynamic setup
R Only suitable for good road conditions, a dry
ro ad sur face and a clear st retch of road A
Comfort
R Comfor table driving style
R Balance between traction and stability
R Best balance between e1ciency and per form-
ance for all driving situations
R Recommended for all road conditions
; Eco
R Economical setting of vehicle functions
R Balance between traction and stability
R Recommended for all road conditions
R Restric ted per form ance of the climate control
to increase thera nge (/ page 143)
In heating mode, the windo wsmay mist up
more quickl y.
R Maximum permissible speed limited to
130 km/h
If yo u depress the accelerator pedal be yond
th e pressure point (kickdown), the limit is
ra ised tothe maximum permissible speed.
R When thero ute option Electric Intelligence is
switched on and route guidance is active, a ch
equered 0ag in the speedome ter indicates
th e maximum permissible speed recommen-
ded byactive range moni toring . It is the driv-
er's ownre sponsibility tocomply with them in
order toreach the next scheduled charging
station . N No
ot
tes on t
es on t he r
he roof load displ ay
oof load display Cer
tain drive prog rams and ESP ®
settings are
unsuitable for transporting a roof load.
If one of these drive prog rams is set or selected,
th eW symbol is shown as a warning. When
th is symbol is shown, the selected drive prog ram
is not suitable for transporting a load on thero of.
The following drive prog rams are a.ected:
R Sport
Sport drive prog ram
R Individual
Individual drive program with the Sport ESP ®
setting
% The symbol is also shown in thefo llowing sit-
uations:
R Within theth emes if a cor responding drive
prog ram is sa ved Driving and parking
159
159

Se
Se
tting A
tting A ctiv
ctive Lane K
e Lane K eeping Assist
eeping Assist
Multimedia system:
4 © 5
Settings 5
Assistance
5 Active Lane Keeping Assist
Se
Se tting t
tting t he sensitivity
he sensitivity
% The availability of this function is dependent
on the countr y. #
Select Standard, SensitiveorOff.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating t
ating t he hap
he hap tic w
tic war
arning
ning #
Select Warning.
Ac tivate or deactivate the function. F
F
unction of adap
unction of adap tiv
tive dam
e dam ping adjus
ping adjustment tment Suspension with adaptive damping adjustment
continuously adjusts thech aracteristics of the
suspension dampers tothe cur rent ope rating and
driving conditions.
The damping is set individually for each wheel and
is a.ected bythefo llowing factors:
R thero ad sur face conditions
R vehicle load R
the drive prog ram selected
R the driving style
The drive prog ram can be adjus ted using the
DY NAMIC SELECT switch. R R
e
ev
ver
er sing came ra
sing camera F
F
unction of t
unction of t herev
he rever
ersing camera
sing camera
If yo u ha veactivated the function in the multime-
dia system (/ page 228),the image from the
re ve rsing camera is displa yed in the media display
when reve rsege ar is selected. Dynamic guide
lines show the path theve hicle will take with the
cur rent steering angle. This helps youto orient
yo urself and toavo id obstacles when reve rsing.
The reve rsing camera is only an aid. It is not a
substitute foryo ur attention tothe surroundings.
The responsibility for safe manoeuvring and par k-
ing remains with you. Make sure that there are no
persons, animals or objects etc., in the manoeu-
vring area while manoeuvring and parking.
% You can open the co ver of there ve rsing cam-
era manually (/ page 228). The guide lines in
the media display show the dis-
ta nces toyour vehicle. The dis tances displa yed
only apply toroad le vel.
Depending on theve hicle equipment, you can
select from thefo llowing vie ws:
R Normal view
R Wide-angle view
R Trailer view
The area behind theve hicle is displ ayed as a mir-
ro r image, as in the inside rearview mir ror.
V
V ehicles wit
ehicles wit hout P
hout Par
arking Assis
king Assist P t PARK
ARK TR
TRONIC
ONIC
The following camera vie wsare available in the
multimedia system: 222
222
Driving and parking

Ac
tive Parking Assist will be cancelled in thefo l-
lowing situations:
R Parking Assist PARKTRONIC is deactivated.
R You begin steering.
R You apply the parking brake.
R You engage transmission position j.
R ESP ®
inter venes.
R You open the doors or theta ilgate while driv-
ing.
Syst
Syst em limits
em limits
If th eex terior lighting is malfunctioning, Active
Pa rking Assist is not available.
Objects located abo veor below the de tection
ra nge of the sensors, e.g. overhanging loads,
ove rhangs or loading ramp s of goods vehicles, or
th e borders of parking spaces, are not de tected
during measurement of the parking space. These
are also then not take n into account when calcu-
lating the parking procedure. In some circumstan-
ces, Active Parking Assist may therefore guide
yo u into the parking space incor rectl y. &
W
WARNI NG
ARNI NGRisk of accident due toobjects
located abo veor below the de tection
ra nge of Active Parking Assist
If th ere are objects abo veor below the de tec-
tion range, thefo llowing situations may arise:
R Active Parking Assist may steer too ear ly.
R The vehicle may not stop in front of these
objects.
There is a danger of collision! #
Inthese situations, do not use Active
Pa rking Assist. Extreme
weather conditions, such as snow or
heavy rain, may lead toa parking space being
measured inaccuratel y.Pa rking spaces that are
partial lyoccupied bytrailer dr awbars might not be
identi/ed as such or be measured incor rectl y.
Only use Active Parking Assist on le vel, high-g rip
gr ound.
Do not use Active Parking Assist in thefo llowing
situations:
R Inextreme weather conditions such as ice,
pac ked snow or in heavy rain. R
When transporting a load that pr otru des
be yond theve hicle.
R On steep uphill or downhill gradients of more
th an appr oximately 15%.
R When snow chains are /tted.
R When a trailer or bicycle rack is attached.
R Directly aTer a tyre change or when spare
tyres are /tted.
R Ifth e tyre pressure is too low or too high.
R Ifth e suspension is out of alignment, e.g. aTer
bottoming out on a kerb.
Ac tive Parking Assist may also display parking
spaces that are not suitable for parking, such as:
R Parking spaces where parking is prohibited.
R Parking spaces on unsuitable sur faces. Driving and parking
233
233

*
N
N O
OTE
TE Damage tovehicle body or suspen-
sion components caused by/tted snow
ch ains On 4MATIC
vehicles, if you /t snow chains on
th ere ar wheels, you can damage vehicle body
or suspension components. #
On 4MATIC vehicles, only /t snow chains
on the front wheels. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V
V ehicles wit
ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 199).
% You can deactivate ESP ®
to pull away
( / page 192). This allo ws the wheels tospin,
achieving an increased driving forc e. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W
WARNING
ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst.
R The tyres can wearexcessively and/or
une venly. R
The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly:
R monthly
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. o.-
ro ad driving #
Adjust the tyre pressure, if necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adve rsely a.ect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. Wheels and tyres
333
333

R
Tyre pressure monitor active :th ete ach-in
process of the system is not yetcomple te. The
tyre pressures are already being monitored. #
Compare the tyre pressure with there com-
mended tyre pressure forth e cur rent ope rat-
ing condition (/ page 334).Additionall y,
obser vethe no tes on cold tyres
(/ page 333).
% The values displa yed in the on-board com-
puter may deviate from those of the tyre pres-
sure gauge as they referto sea le vel.At high
ele vations, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe on-board computer. In this case,
do not reduce the tyre pressure.
R
R est
est ar
arting t
ting t he tyr
he tyr e pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
R
R eq
eq uir
uir ements:
ements:
R The recommended tyre pressure is cor rectly
set forth ere specti veoperating status on all of
th e wheels (/ page 333).
Re start the tyre pressure monitoring system in the
fo llowing situations:
R The tyre pressure has changed. R
The wheels or tyres ha vebeen changed or
ne wly /tted.
On-board computer: 4 Service 5
Tyres #
Swipe down wards on Touch Control on the
leT-hand side of the steering wheel.
The Use current pressures as new reference
values? message is shown in the Instrument
Displa y. #
Torestart, press Touch Control on the leT-
hand side of the steering wheel.
The Tyre press. monitor restarted message is
shown in the Instrument Displa y.
Cur rent wa rning message s are deleted and
th eye llow h warning lamp goes out.
ATer you ha vebeen driving for a few minutes,
th e system checks whe ther the cur rent tyre
pressures are within the speci/ed range. The
cur rent tyre pressures are then accep ted as
re fere nce values and monitored.
Be sure toalso pay attention tothefo llowing rela-
te dto pic:
R Notes on tyre pressure (/ page 333) Wheel c
Wheel c
hange
hange N
No
ot
tes on selecting,
es on selecting, /tting
/ttingand r
and replacing tyr
eplacing tyr es
es &
W
WARNING
ARNING Risk of accident due toincor-
re ct wheel and tyre dimensions
If wheels and tyres of the wrong size are /t ted,
th e service brakes or components in the brake
system and in the wheel suspension may be
damaged. #
Alwaysre place wheels and tyres with
th ose that ful/l the speci/cations of the
original part.
Fo r wheels, pay attention tothefo llowing:
R Designation
R Type
Fo r tyres, pay attention tothefo llowing:
R Designation
R Manufacturer
R Type 336
336
Wheels and tyres

R
Only /t wheels of the same size on one axle
(leT and right).
It is only permissible to/t a di.e rent wheel
size in theev ent of a 0at tyre in order todrive
to the specialist workshop.
R Do not make any modi/cations tothe brake
system, the wheels or the tyres.
The use of shims or brake dust shields is not
permitted and may in validate theve hicle's
ge neral ope rating permit.
R V
Vehicles wit
ehicles wit h a tyr
h a tyre pr
e pressur
essur e monit
e monit or
oring sy
ing sy s-
s-
t
t em:
em: all /t tedwheels must be equipped with
functioning sensors forth e tyre pressure mon-
itoring system.
R Attemp eratures below 7 °C use winter tyres
or all-season tyres mar kedi M+Sfor all
wheels.
Wi nter tyres pr ovide the best possible grip in
wintry road conditions.
R For M+S tyres, only use tyres with the same
tread.
R Obser vethe maximum permissible speed for
th e M+S tyres /t ted. If
th e tyre's maximum speed is below that of
th eve hicle, this must be indicated byan
appropriate label in the driver's /eld of vision.
R Run in new tyres at moderate speeds forthe
/r st 100 km.
R Replace the tyres aTer six years at the latest,
re ga rdless of wear.
R When r
When r eplacing wit eplacing wit h tyr
h tyres t
es that do no
hat do no t f
t featur
eatur e
e
r
r un-0at
un-0at c
c har
har act
acter
eris
istics:
tics: vehicles with
MOExtended tyres are not equipped with a
TIREFIT kit at thefa ctor y.Equip theve hicle
with a TIREFIT kit aTer replacing with tyres
th at do not feature run-0at characteristics,
e.g. winter tyres.
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 199).
Fo r more information on wheels and tyres, con-
ta ct a quali/ed specialist workshop.
Be sure toalso obser vethefo llowing fur ther rela-
te d subjects:
R Notes on tyre pressure (/ page 333)
R Tyre pressure table (/ page 334) R
Notes on the emer gency spa rewheel
(/ page 345) N No
ot
tes on int
es on int erc
erchanging wheels
hanging wheels &
W
WARNING
ARNING Risk of injury thro ugh di.erent
wheel sizes
Inter changing the front and rear wheels can
se verely impair the driving characteristics.
The disk brakes or wheel suspension compo-
nents may also be damaged. #
Only inter change the front and rear
wheels if the wheels and tyres ha vethe
same dimensions. Inter
changing the front and rear wheels if the
wheels or tyres ha vedi.erent dimensions can
re nder thege neral ope rating permit in valid.
The wear patterns on the front and rear wheels
di.er:
R front wheels wear more on the tyre shoulder
R rear wheels wear more in the centre of the
tyre Wheels and tyres
339
339

V
V
ehicle data
ehicle data V
V
ehicle dimensions
ehicle dimensions The heights speci/ed may
vary as a result of the
fo llowing factors:
R tyres
R load
R condition of the suspension
R optional equipment Height when opened and headr
Height when opened and headr
oom
oom Model
Model
1
1
Height
Height when
when
opened
opened 2
2
Head-
Head-
r
r oom
oom
All models 2134 mm 1917 mm V V
ehicle dimensions ehicle dimensions All models All models
Ve
hicle lengt h4 463 mm
Ve hicle width including
outside mir rors 2020 mm
Ve hicle width exclud-
ing outside mir rors 1834 mm
Ve hicle height 1624 mm
Wheelbase 2729 mm W W
eights and loads
eights and loads Please obser
vethefo llowing no tesfo rth e speci-
/ed vehicle data:
R Items of optional equipment increase the unla-
den weight and reduce the pa yload.
R Vehicle-speci/c weight information can be
fo und on theve hicle identi/cation plate
(/ page 349).
R
R oof load
oof load Model
Model
Maximum r
Maximum roof load
oof load
All model s7 5 kg High-v
High-v
olt
oltag
age batt
e batt ery
ery N
No
ot
tes on t
es on t he pow
he pow er suppl
er suppl y f
y for v
or v ehicles wit
ehicles wit h a
h a
high-v
high-v olt
oltag
age batt
e batt ery
ery
In accordance with European standard EN
17186:2019, vehicle identi/ers are located on the
ve hicle in thefo llowing places:
R Onthe inside of the soc ket 0ap
R Onthech arging cable connector 354 354
Te
ch nical data

Dr
Dr
iv
ive syst
e syst em
em
Manual switch-o.................................... 148
St arting (emer gency ope ration mode ).... 151
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abroad oad
Light adjustment (low beam ).................. 130
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-lock Braking System).............. 190
Ac tive Brake Assist................................. 208
Ad aptive brake lights.............................. 194
BAS (Brake Assist System).................... .190
Cameras................................................1 88
EBD (Electronic Brake forc e Distribu-
tion).......................................................1 92
ESP ®
Crosswind Assist.......................... 191
ESP ®
trailer stabilisation........................ 192
Overview................................................ 189
Ra dar and ultrasonic sensor s................. 188
Re sponsibility......................................... 188
ST EER CONTROL................................... 192
Dr Dr iving syst
iving syst em
em
Suspension with adaptive damping
adjustment............................................ 222 Dr
Dr
iving syst
iving syst em
em
see 360° Camera
see Active Blind Spot Assist
see Active Distance Assist DISTRONIC
see Active Emer gency Stop Assist
see Active Lane Keeping Assist
see Active Parking Assist
see Active Speed Limit Assist
see Active Steering Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cr awler mode
see Cruise control
see Driving saf ety sy stem
see HOLD function
see Limi ter
see Parking Assist PARKTRONIC
see Reversing camera
see Speed Limit Assist
see Tra1c Sign Assist
Dr
Dr iving tips iving tips
Ac oustic presence indicator (sound
ge nerator).............................................. 148
Driving abroad (low beam light adjust-
ment)..................................................... 130 Electric mod
e......................................... 148
General driving tips................................ 152
Ru nning-in no tes.................................... 152
Dr Dr iving tips
iving tips
see Recuperation
Dr ow
Dr ow siness det
siness det ection
ection
see ATTENTION ASSIST
Dynamic handling contr
Dynamic handling contr ol syst
ol system
em
see ESP ®
(Electronic Stability Prog ram)
D
D YN
YNAMIC SELECT AMIC SELECT
Ad aptive damping adjustmen t................222
Con/guring drive prog ram I................... .160
Displaying engine data........................... 161
Displaying vehicle dat a........................... 161
Drive prog ram displa y............................ 160
Drive prog rams..................................... .158
Fu nction................................................ 158
Ope rating (DYNAMIC SELECT switch)..... 160
Selecting the drive prog ram.................. .160 E E
Easy entr
Easy entr y f
y feature
eature
Fu nction/no tes...................................... 111
Setting.................................................. .112 432
432
Index