MERCEDES-BENZ EQB SUV 2021 Owners Manual

Disclaimer
Das folgen de PDF -Doku ment für die ses Fahrze ugmodell be zieht sich in allen
Sprachver sionen nur auf die Fahrz euge, d ie fü r den deutsche n Markt best immt
sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
Ihr en autorisierten Mer cedes-Benz Services tützpunkt, um ein gedruckt es Exem plar
für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
Dieses PDF -Dokume nt stellt die aktuelle Version dar . Mögliche Abweic hungen zu
Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz
seine Fahrzeuge st ändig dem neuest en Stand d er Technik anp asst, so wie
Änderungen in Form und Ausstattung vornimmt. Bitte beachten Sie daher, dass
dieses PDF-Dokument in keinem Fall das gedruckte Exemplar ersetzt, das mit
dem Fahrzeug ausgeliefert wurde.
Internal use only
Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
Copyright
All rights reserved. All texts, images and graphics are subject to copyright
and other laws for the protection of intellectual property. They may not be
copied or changed for any commercial use or for the purpose of being passed
on nor used on other webistes.

Thank y
Thank y
ou f
ou for buying Mer
or buying Mer cedes-Benz
cedes-Benz
Befor eyou /r stdriv eo.,read this operator's
manual carefull yand familiarise yourself wit hyour
ve hicle. Fory our owns afet ya nd alonger operat-
ing lifespa nofthevehicle, follo wt he inst ructions
and warning notices in this operator's manual.
Disregarding them ma ylead todamag etothe
ve hicle or injur ytopeople.
The standar dequipment and product description
of your vehicle ma yvarya nd depends on thef ol-
lowing factors:
R Model
R Order
R National version
R Availability
Yo ur vehicle ma ytherefor edi.er ,ini ndividual
cases,f romt hat shown in thed escriptions and
illust rations.
The illustrations in this operator's manual sho wa
leT-hand driv evehicle. On right-hand-d rive ve hi-
cles, thel ayout of car parts and control elements
di.er saccordingl y. Mercedes-Benz is constantl
ydeve loping its vehi-
cles fu rther.
Mercedes-Ben ztherefor ereser vest he right to
introduce changes in thef ollowing areas:
R Design
R Equipment
R Tech nica lfeatures
The following documents ar einteg ralp arts of the
ve hicle:
R Digital operator's manual
R Printed operator's manual
R Service booklet
R Equipment-dependent supplements
R Supplementar ydocuments
Ke ep these documents in thev ehicleata ll times.
Ensu rethat all document sareinthev ehicleor
passed on in thee vent of sale or rental.
2435846302Z102
2435846302Z102

Symbols
Symbols
.......................................................... 5 5A
A
tag lance
tag lance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencie sand breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up theD igital Owner's Manual ............ 20 Gener
Gener
al not
al notes
es............................................... 22 22
Pr otection of thee nvironment ....................... 22
Ta ke -bac kofe nd-of-lif evehicles .................... 22
Mercedes-Ben zGenuine Parts. ....................... 22
Owner's Manual ............................................ 24
Mercedes me App ......................................... 24
Operatin gsafet y. .......................................... .25
Declarations of con form ity and no teson
driving in di.erent countries .......................... 27 Diagnostics connection ................................. 35
Quali/ed specialis tworks hop ........................ 36
Ve hicle registratio n....................................... 37
Cor rect use of thev ehicle. ............................ 37
Informatio nonthe REACH regulation ............. 37
No tesf or persons wit helectronic medical
aids .............................................................. 37
Implied warrant y.......................................... .38
QR code forr escue car d.............................. .38
Dat astora ge .................................................38
Copyright ...................................................... 42 Occupant safe
Occupant safe
ty
ty............................................ 43 43
Re straint system .......................................... .43
Sea tbelts .................................................... .45
Airbags ......................................................... 49
PRE-SAFE ®
system ........................................ 56
Au tomatic measures aTer an accident ........... 57
Safel ytransporting children in thev ehicle. ..... 57
No tesonp etsint hevehicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y............................................................... 79
Door s............................................................ 82 Load compartment ........................................ 87
Side windo
ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tesont he cor rect driver's seat position .. 102
No tesont he height limi tonthethirdr ow
of seats ....................................................... 103
Seats .......................................................... 103
St eering wheel ............................................ 114
Easy entr yand exitfeatur e.......................... 115
Memor yfun ction ......................................... 116
St owa geareas ............................................ 118
Soc kets ....................................................... 132
Wi reless chargin goft he mobile phone
and connection wit hthe exterior aerial ........ 135
Fi tting/removing the0 oor mats ................... 137 Light and sight Light and sight
............................................ 139 139
Exterior lighting ........................................... 139
Interior lighting ............................................ 142
Wi ndsc reen wiper sand windscreen
wa sher system ............................................ 144 2 2
Con
tents

Mir
rors ........................................................ 148 Climat
Climat
econtr
ec ontrol ol........................................... 151 151
Overvie wofclimatecontrol systems ............ 151
Operating thec limat econtrol system .......... 152 Dr
Dr
iving and par
iving and par king
king..................................... 157 157
Driving ........................................................1 57
DY NAMI CSELEC Tswitch. .......................... .167
Tr ansmission ............................................... 169
Fu nctio noft he 4MATIC .... ...........................1 71
Charging theh igh-voltag ebatter y................1 71
Pa rking .......................................................1 90
Driving and driving saf etys ystems ............... 196
Ve hicle towing instructions .......................... 244 Ins
Ins
tr
trumen tdispla
umen tdispla yand on-boar
ya nd on-boar dcom-
dc om-
put
put er
er........................................................... 246 246
No tesont he inst rument displa yand on-
boar dcomputer .......................................... 246
Overvie wofinstrument displa y.................... 247
Overvie wofbuttons on thes teering wheel ... 248
Operating theo n-boar dcomputer ................2 48Overvie
wofdisplayson thei nst rument
displa y........................................................ 249
Head-u pdispla y.......................................... 250 MBUX multimedia syst
MBUX multimedia syst
em
em........................... .252
252
Overvie wand operation ............................... 252
System settings .......................................... 261
Driv esystems ettings .................................. 265
Na vigatio n.................................................. .266
Te lephone ................................................... 274
Mercedes me app ....................................... 278
Mercedes-Benz emer gency call system ....... 287
Ra dio &m edia ............................................ .294
Sound settings ............................................ 299 Maint Maint
enance and care
enance and care ................................. 300 300
ASS YSTP LUSs ervice inter vald ispla y.......... 300
Engine compartment ................................... 301
Cleaning and car e....................................... 305 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 313 313
Emer gency .................................................. 313
Fla ttyre. ..................................................... 315 Batter
y(vehicle ).......................................... 322
To w- starting or towing away....................... .324
Electrical fuses ............................................ 329 Wheels and tyr
Wheels and tyr
es
es........................................ .333
333
No tesonn oise or unusual handling char-
acteristics ................................................... 333
No tesonr egular lyinspectin gwheel sand
tyres .......................................................... .333
No tesons nowc hains ................................. 333
Ty re pressur e.............................................. 334
Wheel chang e............................................. 337
Emer gency spa rewheel .............................. .346 T T
ec
ec hnical data
hnical data ............................................. 348 348
No tesont echnical dat a.............................. 348
On-boar delectronic s................................... 348
Re gula tory radio identi/cation and no tes. .... 350
Ve hicle identi/cation plate, VIN and
engine number overview. ............................. 350
Operating 0uids ...........................................3 52
Ve hicle dat a................................................ 355 Con
tents
3
3

Displa
Displa
ymessag
ym essag es and w
es and w ar
arning/indicat
ning/indicat or
or
lam
lam ps
ps.......................................................... 358 358
Displa ymessages ........................................ 358
Wa rning and indicator lamps ....................... 407 Index
Index
.......................................................... 419 4194
4
Contents

In
this Owner's Manual, youw ill /n dthe following
symbols: &
W
W ARNING
ARNING Danger due tonoto bserving
th ew arnin gnotices
Wa rning notices dr awyour attention tohaz-
ards that ma yendanger your healt horlife, or
th eh ealt horl ifeofo thers. #
Obser vethew arnin gnotices. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damag eduetofailur etoo bserveenviron-
mental no tes Environmen
taln otes include information on
environmentall yresponsible behaviour or envi-
ro nmentall yresponsible disposal. #
Observ eenvironmental no tes. *
N
NO OTE
TE Damag etoproperty due tofailure
to obser venotesonm aterial damage No
tesonm aterial damag einfor myou of risks
whic hmaylead toyour vehicle bein gdam-
aged. #
Obser venotesonm aterial damage. %
These symbols indicat euseful instructions or
fu rther informatio nthat could be helpful to
yo u.
# Instruction
(/ page) Further informatio nonatopic
Display Display/eld in theI nstrument Dis-
play/media display
4 Highestmenu le vel, whic histobe
selected in them ultimedia system
5 Releva nt submenus, whic haretobe
selected in them ultimedia system
*I ndicatesacause Symbols
5
5

LeT-hand-d
rive ve hicles 6
6
At
ag lance –Cockpit

1
±Increases recuperation →
165
q Reduces recuperation →
165
2 Combination switch →
140
3 Instrumen tdisplay →
246
4 DIRECT SELECT le ver →
169
5 Start/stop but ton →
160
6 Media display →
252
7 Climat econtrol systems →
152
8 £ Hazardwarnin glight system →
141
9 PASSENGE RAIRBA Gi ndicator la mps →
53
A Glovecompartment →
120
B Stow agec ompartment →
120
C Cup holder
D 8 Controlle rfor volume and switching
sound on/o. →
252
Ü Switches theM BUX multimedia system
on/o. →
252 E
z Calls up navigation →
254
F | Calls up radio or media →
254
G % Calls up thet elephone →
254
H ß Calls up favo urites →
254
I y Calls up vehicle functions →
254
J c ActiveP arking Assist →
241
K DYNAMI CSELEC Tswitch →
168
L Touchpad →
254
M Control panel fort he MBUX multimedia system →
248
N Adjusts thes teering wheel manually →
114
O ý Switches thes teering wheel heater
on/o. →
115
P Control panel:
On-boar dcomputer →
248
Cruise control or variable limi ter →
205
I ActiveD istance Assist DISTRONIC →
209
Q Diagnostics connection →
35 At
ag lance –Cockpit
7 7