MERCEDES-BENZ EQB SUV 2021 Owners Manual

#
Ifth et ailgat eisstopped in an intermediate
position, pull it upwards. Release it as soon as
it begins toopen.
If an obstacle obst ructs thet ailgat eduring the
automati copening process, bloc kage detection
will stop thet ailgate. The automatic bloc kage
de tection function is onl yanaid. It is no tasubsti-
tut efor your attentiveness. Closing t
Closing t
he t
he tailg
ailgate
ate &
W
WARNING
ARNING Risk of injur yfromu nsecured
items in thev ehicle
If objects, luggag eorloads ar enotsecured or
no tsecured su1cient ly,t he yc ould slip, tip
ov er or be thro wn aroun dand thereb yhitve hi-
cle occupants.
Ther eisar isk of injur y,particular lyin the
eve nt of sudden braking or asudden change
in direction. #
Alwayss towo bjects in suc hawaythat
th ey canno tbethrow na round. #
Befor ethe journe y,secur eobjects, lug-
ga ge or loads agains tslipping or tipping
ove r. Obser
vethen otes on loadin gthe vehicle.
N No ot
tes on closin gt
es on closin gthe t
he t ailg
ailgat
ate:
e: your vehicle is
equipped wit hautomati ckeyrecognition. If akey
belongin gtothevehicle is de tected in thev ehicle,
th et ailgat ewill no tbel ocked.
No tethat thet ailgat ewill no tbel ockedint hefol-
lowing situation:
R Youh ave lockedt he vehicle and close thet ail-
ga te while akeybelongin gtothevehicle is
inside thev ehicle.
and
R Asecon dkeybelongin gtothevehicle is not
de tected outside thev ehicle.
Au tomatic keyr ecognition is onl yanaid and is not
as ubstitut efor your attentiveness. #
Befor elocking, ensur ethat at leas tone key
belongin gtothevehicle is outside thev ehicle. #
T Toc lose t
oc lose t he t
he tailg
ailgat
ate:
e: pull thet ailgat edown-
wa rdsw itht he handle and le titdropi ntot he
loc k.
V
V ehicles wit
ehicles wit hanEASY
hanE ASY-PAC
-P AC Kt
Ktailg
ailg ate
ate &
W
WARNI NG
ARNI NGRisk of becoming trapped dur-
ing automatic closing of thet ailgate
Body parts ma ybecome trapped. Ther emay
be people in thec losing area. #
Mak esuret hat nobody is in thev icinity
of thec losing area.
Use one of thef ollowing options tostop the
closin gprocess:
R Press thep button on thek ey.
R Press or pul lthe remo teoperating switch
on thed rive r's door.
R Press thec losing or locking button on the
ta ilgate.
R Press thet op of theM ercedes star on the
ta ilgate. 88
88
Opening and closing

V
V
ehicles wit
ehicles wit hHANDS-FREE A
hH ANDS-FREE A CCESS:
CCESS:it is also
possible tostop thec losing process bymaking a
kicking mo vement belo wthe rear bumper. #
T
Toc lose t
oc lose t he t
he tailg
ailgat
ate:
e: pull thet ailgat edown-
wa rdss lightl y.Re lease it as soon as it begins
to close. #
Swit chon thep owe rsuppl yort hevehicle. #
Push remo teoperating switch 1until thet ail-
ga te is full yclosed. #
Press closing button 1onthet ailgate. V
V
ehicles wit
ehicles wit hKEYLESS-GO
hK EYLESS-GO #
Press locking button 2onthet ailgate.
If ak eyis de tected outside thev ehicle, the
ta ilgat ewill close and thev ehiclew ill be
loc ked. #
Press and hold thep button on thek ey.
The keym ustbeint he vicinity of thev ehicle.
V
V ehicles wit
ehicles wit hHANDS-FREE A
hH ANDS-FREE A CCESS
CCESS #
Mak eak icking mo vement wit hyour foot
belo wthe bumper (/ page90).
A
A ut
ut omatic rev
omatic rever
ersing function f
sing function f or t
or the t
he t ailg
ailgate
ate
The tailgat eise quipped wit hautomatic bloc kage
de tection wit hareversing function. If an obstacle
obstructs thet ailgat eduring thea utomatic closing
process, it will automaticall yopen again slightl y.
Au tomatic bloc kage detection wit hthe reve rsing
function is onl yanaid and is no tasubstitut efor
yo ur attentiveness. #
During thec losing process, mak esuret hat no
body parts ar einthe closing area. Opening and closing
89
89

&
W
WARNI NG
ARNI NGRisk of becoming trapped
despit ereversing function
The reve rsing function will no treact:
R tosoT, light and thin objects, e.g. /n gers
R towa rdst he end of thec losing procedure
In these situations in particular ,the reve rsing
function canno tpreve nt someone being trap-
ped. #
Ensur ethat no body parts ar einthe
closin garea.
If someon eistrapped, either:
R Press thep button on thek ey.
R Press or pul lthe remo teoperating switch
on thed rive r's door.
R Press thec losing or locking button on the
ta ilgate.
R Press thet op of theM ercedes star on the
ta ilgate. HANDS-FREE A
HANDS-FREE A
CCESS function
CCESS function Wi
th HANDS-FREE ACCESS youc an open, close
or stop thec losing process of thet ailgat ebyp er-
fo rm ing akicking mo vement under ther ear
bumper.
The kicking mo vement trigger sthe opening or
closing proces salternatel y. Obser
vethen otes when opening (/ page87)
and closin g(/ pag e88)thet ailgate.
% Twow arnin gtones sound when thet ailgat eis
opening or closing.
* N NOOTE
TE Vehicle damag eduetouninten-
tional opening of thet ailgate R
when usin ganautomatic car wash
R when usin gahigh pressur ecleaner #
Deacti vate thef unction of thek eyin
th ese situations.
or #
Mak esuret hat thek eyis at aminimum
dis tance of 3mawayfromt hevehicle. When makin
gthe kicking mo vement, mak esure
th at youa restanding /rml yontheground. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethef ollowing no tes:
R The keyisb ehind thev ehicle.
R Stand at leas t30cmawayfromt hevehicle
while per form ing thek icking mo vement. 90
90
Openin
gand closing

R
Do no tcome int ocontact wit hthe bumper
whil emaking thek icking mo vement.
R Do no tcarry out thek icking mo vement too
slo wly.
R The kicking mo vement must be towa rdst he
ve hicle and bac kagain. 1
Detection rang eoft he sensors
If se veralc onsecutiv ekicking mo vements ar enot
successful, waitte ns econds. Syst
Syst
em limits
em limits
The system ma ybeimpaire dorm aynotfunction
in thef ollowing cases:
R The sensor saredirty ,e.g. due toroad salt or
sno w.
R The kicking mo vement is made using apros-
th etic leg.
The tailgat ecan open or close unintentionall yin
th ef ollowing situations:
R Aperson's arms or legs ar emoving in thes en-
sor de tection range, e.g. when polishing the
ve hicle or picking up objects.
R Objects ar emovedorp laced behind thev ehi-
cle, e.g. achargin gcable or lug gage.
R Clamping straps, tarp aulin soro ther co verings
ar ep ulled overthe bumper.
R Aprotectiv em at wit halengt hreaching over
th eb ootsill down int othe de tection rang eof
th es ensor sisused.
R The pr otectiv emat is no tsecured cor rectl y. Deactivat
ethe function of thek ey ( /pag e80) or
do no tcarry thek eyabou tyour person in such
situations. Limiting t
Limiting t
he opening angle of t
he opening angle of t he t
he tailg
ailgate
ate A
A
ctiv
ctiv ating t
ating t he opening angle limit
he opening angle limit er
er
Yo uc an limit theo pening angle of thet ailgat ein
th et op half of its opening rang euptoap oint
shortl ybefor ethe end position. #
Stop theo pening procedur eofthetailgat eat
th ed esired position. #
Press and hold thec losing button on thet ail-
ga te until youh ear ashor tacoustic signal.
The opening angle limiter will be activated. The
ta ilgat ewillthen stop in thes tore dp osition
when opened.
To open thet ailgat efully,pull thet op par tofthe
Me rcedes star on thet ailgat eagain aTer it has
stopped automaticall y.
Deactiv Deactiv ating t
ating the opening angle limit
he opening angle limit er
er #
Press and hold thec losing button on thet ail-
ga te until tw oshor tacoustic signals sound. Opening and closing
91
91

U
U
nloc
nloc king t
king t he t
he tailg
ailg at
atew it
ew itht
ht he eme rg
he emerg encykey
ency key R R
eq eq uir
uir ements:
ements:
R The rear seat backres thas been folded
fo rw ard.
R The load compartmen tcove rhas been
re mo ved. #
Remo vethee mer gency key( /pag e81). #
Inse rtemer gency key2into opening 1in
th et rima nd push it in.
The tailgat ewill be unloc ked. Side windo
ws
Sid ew indo ws Openin
gand closing t
Openin gand closing t he side windo ws
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening asidew indow
When youo pen aside windo w,parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody is
to uching thes ide windo w. #
If someone is trapped ,release theb ut-
to ni mmedia tely or pull it in order to
close thes ide windo wagain. &
W
WARNING
ARNING Risk of becoming trapped when
closing aside window
When closing aside windo w,body parts could
be trapped in thec losing area in thep rocess. #
When closing, mak esuret hat no body
parts ar einthe closing area. #
If someone is trapped, release theb ut-
to ni mmedia tely or press theb utton in
order toreopen thes ide windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operat ethe side wind ows
Children could become trapped if they operate
th es ide windo ws,particular lywhen unat ten-
ded. #
Activat ethe child saf etyl oc kf or ther ear
side windo ws. #
When leavin gthe vehicle, alw ayst aket he
ke yw ithy ou and loc kthe vehicle. #
Neverlea ve children unattended in the
ve hicle. R
R
eq
eq uir
uir ements:
ements:
R The po wersuppl yort hevehicle has been
switched on. 92
92
Opening and closing

1
Closing
2 Toopen
The buttons on thed rive r's door take precedence. #
T
Tost
ost ar
arta ut
ta utomatic oper
omatic oper ation:
ation:presstheW
button be yond thep oint of resis tance or pull
and release it. #
T
Toi nt
oi nterr
err up
upta ut
ta utomatic oper
omatic oper ation:
ation:press or pull
the W button again. When
thev ehicleiss witched o., youc an con-
tinue tooperat ethe side wind ows.
This function is availabl efor around four minutes
or until afront door is opened.
A A ut ut omatic rev
omatic rever
ersing function of t
sing function of t he side windows
he side wind ows
If an obs tacle impedes aside windo wduring the
closin gprocess, thes ide windo wwill open again
automaticall y.The automatic reve rsing function is
onl yana id and is no tasubstitut efor your atten-
tiveness. #
During thec losing process, mak esuret hat no
body parts ar einthe closing area. &
W
WARNI NG
ARNING Risk of becoming trapped
despit ether ebeing reve rsing pr otection
on thes ide window
The reve rsing function does no treact:
R tosoT, light and thin objects, e.g. /n gers.
R during resetting.
The reve rsing function canno tpreve nt some-
one from becoming trapped in these situa-
tions. #
During thec losing process, mak esure
th at no body parts ar einthe closing
area. #
If someone becomes trapped, press the
W button toopen thes ide window
again. A
A
ut
ut omatic function of t
omatic function of t he side windows
he side wind ows In
thef ollowing cases, thes ide windo wswill be
closed automaticall ywhen thev ehicleiss witched
o.:
R if it starts torain
Ra in is de tected byarain sensor on thew ind-
screen.
R inextreme temp eratures
R aTer acertain time (depending on theo n-
boar delectrical system voltage)
R ifth er eisam alfunction in thep owe rsupply
The side windo wswill be closed as farast heven-
tilation position. Opening and closing
93
93

V
V
ehicles wit
ehicles wit hapanor
hap anorama sliding sunr
ama sliding sunr oof:
oof:thes ide
windo wswill be closed comple tely ifth es liding
sunroof is open.
If th es ide windo wsareo bstructed during auto-
matic closing, thes ide windo wconcerned will
open again slightl y.ATe ranother automati cclos-
ing process, thea utomatic function fort he sun-
ro of and side windo wsmaybed eactivated. The
automatic function will be activ eagain then ext
time thev ehicleiss tarted. Conv Conv
enience opening (v
enience opening (v entilating t
entilating the v
he vehicle
ehicle
bef
bef or
orest
est ar
arting ajour
ting ajour ne
ney)
y) &
W
WARNING
ARNING Risk of entrapment when open-
ing aside window
When opening aside windo w,parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody is
to uching thes ide windo w. #
Release theb utton immediatel yifsome-
body becomes trapped. R
R
eq
eq uir
uir ements:
ements:
R The keyisi nthe immediat evicinity of thev ehi-
cle. #
Press and hold theÜ button on thek ey.
The following functions ar eperform ed:
R The vehicle is unloc ked.
R The side windo wsareo pened.
R The pano ramic sliding roof is opened.
R The seat ventilation of thed rive r's seat is
switched on.
% Ifth er oller sunblind of thep anoramic sliding
sunroof is closed, ther oller sunblind is
opened /rst. #
T
T oi nt
oi nterr
err up
uptc onv
tc onv enience opening:
enience opening: release the
Ü button. #
T
T oc ontinu econv
oc ontinu econv enience opening:
enience opening: press and
hold theÜ button again. Conv
Conv
enience closing (closing t
enience closing (closing t he v
he vehicle fr
ehicle fr om out-
om out-
side)
side) &
W
WARNING
ARNING Risk of entrapment due tonot
paying attentio nduring con venienc eclos-
ing
Whe nthe con venienc eclosing featur eiso per-
ating, parts of theb ody could become trapped
in thec losing area of thes ide windo wandthe
sliding sunroof. #
When thec onvenienc eclosing featur eis
operating, moni tort he enti reclosing
process and mak esuret hat no body
parts ar einthe closing area. R
R
eq
eq uir
uir ements:
ements:
R The keyisi nthe immediat evicinity of thev ehi-
cle. #
Press and hold theß button on thek ey.
The following functions ar eperform ed:
R The vehicle is loc ked.
R The side windo wsarec losed.
R The pano ramic sliding roof is closed. 94
94
Opening and closing

#
T
Toi nt
oi nterr
err up
uptc onv
tc onv enience closing:
enience closing: release the
ß button. #
T
Toc ontinu econv
oc ontinu econv enience closing:
enience closing: press and
hold theß button again.
% Con venienc eclosing als ofunctions wit hKEY-
LESS-GO (/ page84). R
R
esol
esol ving pr
ving pr oblems wit
oblems wit ht
hthe sid ewindows
he side wind ows &
W
W ARNI NG
ARNI NGRisk of becoming trapped or
fata llyi njured if reve rsing pr otection is not
activated
If yo uc lose aside windo wagain immediately
aTer it has been bloc ked, thes ide windo wwill
close wit hincreased or maximum forc e. The
re ve rsing function is then no tactiv eand body
parts ma ybecome trapped. #
Mak esuret hat no parts of theb ody are
in thec losing area. #
Tostop thec losing process, release the
button or press theb utton again to
re open thes ide windo w. As
idew indo
As idew indo wcanno
wc anno tbec losed and y
tbec losed and y ou cannot
ou cannot
see t
see t he cause.
he cause. #
Che cktosee whe ther an yobjects ar einthe
wind owguide. #
Adjust thes ide windo ws.
A
A djus
djus ting t
ting t he side windo ws
he side windo ws
If as ide windo wisobstructed during closing and
re opens again immediatel y: #
Immediatel yaTer this, pull and hold thec orre-
sponding button again until thes ide window
has closed and hold theb utton foratl east one
mor esecond (re-adjustment).
The side windo wwill be closed without the
automati creversing function.
If th es ide windo wisobstructed again and
re opens again immediatel y: #
Immediatel yaTer this, pull and hold thec orre-
sponding button again until thes ide window
has closed and hold theb utton foratl east one
mor esecond (follo w-up adjustment).
The side windo wwill be closed without the
automati creversing function. The side window
The side window scanno
sc anno tbeo pened or closed
tbeo pened or closed
using t
using t he conv
he conv enience opening f
enience opening f eatur
eature.
e.
Po ssible causes:
R The keyb atter yisw eak or dischar ged. #
Chec kthe batter yusing thei ndicator lamp
(/ page79). #
Replace thek eybatter y,if necessary
(/ page81). Sliding sunr
Sliding sunr
oof
oof Opening and closing t
Opening and closing t
he sliding sunr
he sliding sunroof
oof %
The term "slidin gsunroof" also refers to the
panorama sliding sunroof. &
W
WARNING
ARNING Risk of becoming trapped when
th es liding sunroof is being opened and
closed
Body parts ma ybecome trapped in ther ange
of mo vement. Openin
gand closing
95
95

#
During opening and closing, mak esure
th at no body parts ar eintherang eof
mo vement. #
Release theb utton immediatel yifsome-
body becomes trapped.
or #
Brie0y press theb utton in an ydirection
during automatic operation.
The opening or closing process will be
stopped. &
W WARNING
ARNING Risk of entrapment if thes lid-
ing sunroof is operated bychildren
Children operating thes liding sunroof could
get caught in them oving parts, particular lyif
unattended. #
Neverlea ve children unattended in the
ve hicle. #
When leavin gthe vehicle, alw ayst aket he
ke yw ithy ou and loc kthe vehicle. &
W
WARNING
ARNING Risk of becoming trapped when
th er oller sunblind is being opened and
closed
Body parts ma ybecome trapped between the
ro ller sunblind and frame or sliding roof. #
When openin gorclosing, mak esuret hat
no body parts ar eintheroller sunblind's
ra ng eofm ovement. #
Release theb utton immediatel yifsome-
body becomes trapped.
or #
Brie0y press theb utton in an ydirection
during automatic operation.
The opening or closing process will be
stopped. *
N NOOTE
TE Malfunction due tosno wand ice Sn
ow and ice ma ycause thes liding sunroof to
malfunction. #
Open thes liding sunroof onl yifitisfree
of sno wand ice. *
N
NOOTE
TE Damag ecaused byprotru ding
objects Objects
that pr otru de from thes liding sunroof
ma ydamag ethe seals. #
Do no tallowa nything toprotru de from
th es liding sunroof. *
N
NOOTE
TE Damag etothe pano rama sliding
sunroof due tonon-appro vedr oof luggage
ra cks The panoram
asliding sunroof ma ybedam-
aged byther oof luggag erackify ou attem ptto
open it when using aroof luggag erackn ot
te sted an dapprove df or Mercedes-Benz. #
When aroof luggag erackis/ tted, open
th ep anorama sliding sunroof onl yifthis
has been tested an dapprove df or
Mercedes-Benz.
The panorama sliding sunroof ma yberaised
to allo wventilation of thev ehiclei nterior. 96
96
Opening and closing

1
Raise
2 Open
3 Close/lo wer
Use the3 button tooperat ethe pano rama
sliding sunroof and ther oller sunblind.
The panorama sliding sunroof can be operated
onl yw hen ther oller sunblind is open. #
Chec kwhether thes liding sunroof can be
ra ised or opened when aroof luggag erackis
/t ted. #
T Tost
ost ar
arta ut
ta utomatic oper
omatic oper ation:
ation:pressthe3
button be yond thep oint of resis tance or pull
and release it. #
T
Toi nt
oi nterr
err up
upta ut
ta utomatic oper
omatic oper ation:
ation: brie0y press
the 3 button in an ydirection.
The opening/closing process will be stopped.
A
A ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he sliding sun-
he sliding sun-
r
r oof
oof
If an obstacle obstructs thes liding sunroof during
th ec losing process, thes liding sunroof will open
again automaticall y.The automatic reve rsing func-
tion is onl yanaid and is no tasubstitut efor your
attentiveness. #
During thec losing process, mak esuret hat no
body parts ar einthe closing area. &
W
WARNI NG
ARNING Risk of becoming trapped
despit ethe reve rsing function being active
In particular ,the reve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdst he end of thec losing procedure.
R during resetting. #
During thec losing process, mak esure
th at no body parts ar einthe closing
area. #
Release theb utton immediatel yifsome-
body becomes trapped.
or #
Brie0y press theb utton in an ydirection
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs ther oller sunblind during
th ec losing process, ther oller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is onl yanaid and is no tasubstitut efor your
attentiveness. Opening and closing
97
97