engine MERCEDES-BENZ EQB SUV 2021 Owner's Manual

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
High-voltag ebattery main-
tenance required urgently.
Withou tengine restart, con-
sult workshop *A
malfunction has occur redint he high-voltag ebatter y.
It will no lon gerbep ossible torestar tthe driv esystemo nce it has been switched o.. #
Do no tswitc ho.t he driv esystem; driv eontot he nearest quali/ed specialis tworks hop. V V
ehicle
ehicle Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
d
Vehicl eisoperational
Switch off ignition before
exiting *Y
ou ar eleaving thev ehicleina ready-to-driv estate. #
Getout of thev ehicle, secure it againstrolling awayand take thek eywit hy ou. #
Ifyo udon otlea vethev ehicle, swit cho. thee lectrical consumers, e.g. thes eat heating. Otherwise, the1 2‑Vb at-
te ry ma ydischar geand startin gthe engine ma ybepossible onl ywitht he help of asecond batter y(jum pstart).
Head-up display currently
unavailable See Owner's
Manual *T
he head-u pdispl ayistemp oraril yunavailable. Possible causes:
R malfunction sinthe po wersupply
R signal inter fere nce #
Stop in accordance wit hthe tra1c conditions and swit chthev ehicleo .and on again. #
Ifth ed ispla ymessag estill appears, consult aquali/ed specialist workshop. 376 376
Displ
aymessages and warning/indicator lamps

T
T
r
ransmission
ansmission Displa
Displa
ymessag
ym essag es P
es Possibl ecauses/conseq
ossibl ecauses/conseq uences and
uences andM
MSolutions
Solutions
Only select Park (P )when
vehicl eisstationary *I
tisp ossibl etoselect thep arkp osition jonlyift hevehicle is stationar y. #
Depress theb rake pedal tostop. #
ShiT thet ransmission topar kposition jwhen thev ehicleiss tationar y.
Apply brake to deselect
Park (P )posit ion *Y
ou ha veattem pted toshiT thet ransmission out of par kposition jand int oanother transmission position. #
Depress theb rake pedal. #
Select transmission position h,kor neutral i.
To shift out of PorN,
depress brake and start
engine *Y
ou ha veattem pted toshiT thet ransmission out of par kposition jor neutral iand int oanother transmission posi-
tion. #
Depress theb rake pedal. #
Startt he vehicle. #
Chang ethe transmission position.
Appl ybrake to select DorR
*You ha veattem pted toselect transmission position hork. #
Depress theb rake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress theb rake pedal. 380 380
Displa
ymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Device detected at diagnos-
tics connection See Own-
er's Manual *T
hevehicle function sfor fault de tection ar erest ricted.
At least one of them ain function softhe Mercede smeconnect system is malfunctioning. #
Obser vethen otes on thed iagnostics connection (/ page35). #
Consult aquali/ed specialist workshop. Batt Batt
ery
ery Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Cannot star tengine See
Owner's Manual *I
tisn otpossibl etostart thev ehicle.
Am alfunction has occur redint he driv esystem. #
Switc hthe vehicle o. and loc kit. #
ATer waiting foras horttime, unloc kthe vehicle and star titagain. #
Ifth ed ispla ymessag eappear sagain and thev ehicled oes notstart,c onsult aquali/ed specialist workshop. T
T
yr
yr epr
epr essur
essur emonit
em onit or
or Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Tyre press. monitor cur-
rentl yunavailable *T
her eisi nterfere nce from apowerful radio signal source. As aresult, no signals from thet yrep ressur esensor sare
being received. The tyr epressur emonitoring system is temp oraril yunavailable. Displa
ymessage sand warning/indicator lamps
403
403

Cleaning
Cleaning
see Care
Cleaning
Cleaning 0uid
0uid
see windscreen washer 0uid
Climat
Climat econtr
ec ontr ol
ol
Ac tivating/deactivating.......................... 152
Ac tivating/deactivating theA /C func-
tion (control panel).................................1 52
Ac tivating/deactivating theA /C func-
tion (MBUX multimedia system).............. 152
Ac tivating/deactivating thes ynchro-
nisation function (MBUX multimedia
system).................................................. 153
Air-recirculation mode (wit h/ne parti-
cle pre/lter)...........................................1 53
Au tomatic control................................. .152
Calling up thea ir conditioning menu....... 152
Demistin gthe windscreen.... .................. 151
Demistin gwindo ws................................ 153
Fr ont air vents........................................ 156
Immediat epre-entr yclima tecont rol....... 155
No te...................................................... 151
Pre-entr yclimat econtrol at depa rture
time.......................................................1 54
Pre-entr yclimat econtrol using thek ey... 153 Re
ar air vents......................................... 156
Setting (MBU Xmultimedia system)......... 152
Setting thea ir distribution...................... 151
Setting thea ir0ow.................................. 151
Setting thet emperature......................... 151
Switching ther ear windo wheater
on/o.................................................... 151
THERM ATIC cont rolp anel...................... 151
THERMOTRONIC control panel............... 151
Ve ntilating thev ehicle( convenience
opening).................................................. 94
Clot
Clot hes hook hes hook ................................................ 131
Co-dr
Co-dr iv
iver airbag
er airbag shut
shut o.
o.
see Automatic co-driver airbag shuto.
Coc
Coc kpit
kpit
Overview.................................................... 6
Co.ee
Co.ee cup symbol
cup symbol
see ATTENTIO NASSIST
Collision det
Collision det ection (park
ection (parked v
ed vehicle)
ehicle)
Information............................................ 195
Combination switch
Combination switch .................................... .140
Com
Com ponent-speci/c
ponent-speci/c inf
infor
ormation
mation................... 350 Com
Com
put
puter
er
see On-boar dcomputer
Conv
Conv enience closing
enience closing...................................... 94
Conv
Conv enience opening
enience opening..................................... 94
Coolant (engine)
Coolant (engine) Levelc hec k............................................ 304
No tes..................................................... 353
Cooling
Cooling seeC lima tecontrol
Cop
Cop yr
yright
ight...................................................... .42
Cr aw
Cr aw ler mode
ler mode
Fu nction/no tes...................................... 201
Cr
Cr oss
oss tr
tra1c
a1c (w
(war
arning)
ning)
see Manoeuv ring assistance
Cr
Cr oss
oss Tr
Tra1c
a1c Alert
Alert........................................ 244
Cr
Cr osswind Assist
osswind Assist
Fu nction/no tes...................................... 199
Cr
Cr uise contr
uise contr ol
ol
Ac tivating............................................... 205
Buttons.................................................. 205
Calling up aspeed................................. 205
Deactivating........................................... 205
Fu nction................................................ 204 424 424
Ind
ex

_
2nd seat row, right No tloc ked ...... 379
# 12Vbatter ySee Owner's Man-
ual......................................................... 374
ò Acoustic presence indicator
inoperative............................................ .368
é ATTENTIO NASSIS Tinoperati ve..... 386
é ATTENTIO NASSIS T:Take a
break!.................................................... 387
: Automatic drivin glights inoper-
ative...................................................... 365
Û Batter yoverheated Stop, every-
body out! Outdoor sifpossible ................ 373
Á Chang ekeybatteries .................... 362
è Chargerc able connected .............. 370
J Checkbrake 0uid le vel.................. 385
h Checktyre(s) ................................ 404
ÿ Coolant Stop vehicle Switch
engine o... ............................................ 369
! currentl yu navailable See Own-
er's Manual.. ..........................................3 98÷
currentl yu navailable See Own-
er's Manual.. ..........................................3 99
ä Fault Driv eatmax. 80 km/h ......... 397
6 Front leT malfunction Consult
wo rkshop (e xample)...............................3 59
& inoperativ eChargeHV battery ...... 366
& inoperati veHigh-voltag ebattery
ch argin ginco mplete ............................... 366
! inoperativ eSee Owner's Manual... 399
÷ inoperativ eSee Owner's Manual... 400
T inoperativ eSee Owner's Manual... 401
G Inoperative................................... 402
Á Keyb eing initialised Please wait.... 363
Á Keyn otdetected (red display
message).. ............................................ .363
Á Keyn otdetected (whit edisplay
message).. ............................................ .363
: LeT dipped beam (e xample).......... 364
6 LeT windowbag malfunction
Consult workshop (e xample).................. 360 :
Malfunction See Owner's Man-
ual.........................................................3 64
d Malfunction Visit workshop ........... 375
Û Malfunction Visit workshop ........... 373
d Malfunction.................................. 374
Û Malfunction.................................. 373
ð Maximu mspeed exceeded ............ 390
ç O................................................. 389
ë O................................................. 386
! Parking brak eSee Owner's
Manual..................................................3 82
d Performance se verely limited........ 367
& Pre-entr yclimat econtrol (via
ke y) availabl eagain aTer engine start..... 366
& Pre-ent ryclimat econt rol(via
ke y) inoperati veHV-batter ylow .............. 367
h Rectif ytyrep ressure ..................... 405
! Release parking brake ...................385
Á Replace key.................................. 362 426 426
Index

Blind Spo
tAssist cur rentl yu navailable
See Owner's Manual.............................. 392
Blind Spo tAssist inoperative.................. 393
Canno tstart engine See Owner's
Manual..................................................4 03
Charging fault Please chang echarging
me thod See Owner's Manual .................371
Charging me thod cur rentl yu navaila-
ble Please tr yagain or chang echarg-
ing me thod............................................ 371
Chec kbrake pads See Owner's Man-
ual........................................................ .386
Cruise control and Limiter inoperative.. .. 387
Cruise control inoperative.. .................... 387
Cruise control o.................................... 387
DC chargin ginoperativ eConsult
wo rkshop ............................................... 371
Device de tected at diagnostics con-
nection See Owner's Manual................. .403 Fr
ont-passenger airbag disabled See
Owner's Manual .................................... .360
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .361
Hazar dwarnin glamps malfunctioning .... 365
Head-up displa ycurrentl yu navailable
See Owner's Manual.............................. 376
Head-up displa yinoperative ...................3 77
High-voltag ebatter ymaintenance
re qu ired ur gentl y.No star tinapprox.
XXX km (red displa ymessag e)............... 375
High- voltag ebatter ymaintenance
re qu ired ur gentl y.No star tinapprox.
XXX km (yello wdispla ymessag e)........... 375
High- voltag ebatter ymaintenance
re qu ired ur gentl y.Wi thout engine
re start, consul tworks hop ....................... 376
Limi teri noperative................................. 388
Limiter passive.. ..................................... 388 Np
ermanentl yactiv eRisk of vehicle
ro lling....................................................3 81
No tpossible tounloc kchargin gcable
Se eO wner's Manual.. ............................ 370
Onl yselect Park (P) when vehicle is
stationary.. ............................................ 380
Pa rking Assist and PARKTRONIC inop-
erativ eSee Owner's Manual................... 397
Plac ethe keyint he mar keds pace
See Owner's Manual.............................. 364
Please wait. Batter yhas no tyet
re ached operatin gtemperature.
Engine canno tstart. ............................... 372
PRE-SAFE inoperativ eSee Owner's
Manual..................................................3 62
Re duce speed.. ...................................... 407
Re duced driv esystemp erform ance
Se eO wner's Manual.. ............................ 371
Re versing no tposs. Consult workshop ... 381 428 428
Index

Risk of
vehicle rolling Driver door
open and transmission no tinP.............. 381
Speed limit (winter tyres) XXX km/h .......390
Speed Limit Assist cur rentl yu navaila-
ble See Owner's Manual.. ...................... 390
Speed Limit Assist inoperative.. .............. 390
To shiT out of PorN,depress brake
and star tengine.................................... .380
To switc ho.t he engine, press the
St art/ Stop button foratl east 3sec-
onds or 3times... ................................... 368
Tr a1c Sign Assis tcurrentl yu navaila-
ble See Owner's Manual.. ...................... 392
Tr a1c Sign Assis tinoperative................. 392
Tr ansmission Malfunction Stop............... 381
Ty re press. monitor cur rentl yu navaila-
ble......................................................... 403
Ty re press. monitor inoperative .............. 404
Ty re press. monitor inoperativ eNo
wheel sensors ........................................ 404 Ty
re(s) ove rheated .................................. 406
Ve hicle no tcurrentl yb eing charged
Charging station fault............................. 370
Wi per malfunctioning .............................379
Wi thout changing gear,c onsult work-
shop ...................................................... 381
Wi thout starting engin eagain, consult
wo rkshop ............................................... 374
Dist
Dist ance contr
ance contr ol
ol
see ActiveD istance Assist DISTRONIC
DIS
DIS TR
TRONIC
ONIC
see ActiveD istance Assist DISTRONIC
Door
Door Additional door loc k................................. 82
Chil dsafet yl oc k( rear door )..................... 76
Locking/unlocking (emer gency key)........ .86
Openin g(from inside)............................... 83
Unlocking (from inside)............................ 83
Door contr
Door contr ol panel
ol panel........................................ .16
Dra
Dra wbar
wbar
see Tow- bar system
Dr
Dr iv
iveA wa
eA wayA ssist
yA ssist........................................ .243 Dr
Dr
iv
ivep osition
ep osition
Engaging................................................ 171
Dr
Dr iv
ivepr
epr ogr
ogram display
am display .................................. 168
Dr
Dr iv
ivepr
epr ogr
ograms
ams
see DYNAMI CSELECT
Dr
Dr iv
ives yst
es ystem
em
Manua lswitch-o................................... .157
St artin g(emer gency ope ration mode ).... 160
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abroad oad
Light adjustment (lo wbeam ).................. 139
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-loc kBraking System).............. 198
Ac tiveB rake Assist................................. 216
Ad aptiv ebrake lights.............................. 202
BAS (Brak eAssist System).................... .198
Cameras................................................1 96
EBD (Electronic Brak eforce Distribu-
tion)...................................................... .200
ESP ®
Crosswind Assist.......................... 199
Overview................................................ 197
Ra dar and ultrasonic sensor s................. 196
Re sponsibility......................................... 196 Index
429 429

Electr
Electr
omagne
omagne tic com
tic compatibility
patibility
Declaration of conformity........................ .27
Electr
Electr onicSt
onic Stability Pr
ability Pr ogr
ogram
am
see ESP ®
(Elect ronic Stability Prog ram)
Emerg
Emerg ency
ency
Assis tance overview................................. 18
Fire extinguisher.................................... 315
Fi rs t-aid kit (soT sided).......................... 314
Re movin gthe warning triangle............... 313
Saf etyv est.............................................3 13
Setting up thew arnin gtriangle............... 314
Emerg
Emerg ency br
ency br aking
aking...................................... 195
Emerg
Emerg ency br
ency br aking
aking
see BAS (Brak eAssist System)
Emerg
Emerg ency call
ency call
see Me rcedes-Benz emer gency call system
Eme rg
Emerg encykey
ency key
Inserting/ removing.................................. 81
Locking/unlocking thed oors................... 86
Unlocking thet ailgat e.............................. 92
Emerg
Emerg ency oper
ency oper ation mode
ation mode
St artin gthe vehicle............................... .160 Emerg
Emerg
ency
encyshut
shuto.
o.
see High-voltag eon-boar delectrical system
Emerg
Emerg ency spar
ency spar ewheel
ew heel
No tes..................................................... 346
Emerg
Emerg encyst
enc ystar
ar t( dr
t( driv
ivesy
esy st
stem)
em) .................... 329
Ener
Ener gy
gy0ow
0ow display
display
Displayin g.............................................. 265
Fu nction/no tes...................................... 265
Engine
Engine
Engine number....................................... 350
Engine electr
Engine electr onics
onics
No tes..................................................... 348
Engin enumber
Engin enumber ............................................. 350
ERA
ERA -GL
-GLON
ONAS St
ASS t es
estm ode
tm ode
St arting/ending.................................... .292
Err
Err or message
or message
see Displa ymessage
ESC (Electr
ESC (Electr onicSt
onic Stability Contr
ability Contr ol)
ol)
see ESP ®
(Elect ronic Stability Prog ram)
ESP
ESP ®
®
Crosswind Assis t.................................... 199 ESP
ESP ®
®
(Electr
(Electronic St
onic Stability Pr
ability Pr ogr
ogram)
am)
Ac tivating/deactivating.......................... 200
Fu nction/no tes...................................... 198
EU type appr ov
EU type appr oval number
al number ............................. 350
Ext
Ext er
er ior lighting
ior lighting
Car e...................................................... 309
Ext
Ext er
erior lighting
ior lighting
see Lights F
F
F
F atigu edet
atigu edetection
ection
see ATTENTIO NASSIST
F
F ir
ir ee
ee xtinguisher
xtinguisher.......................................... 315
F
F irs
irst-aid kit t-ai dkit(soT
(soT sided)
sided)................................ .314
Flat to
Flat towing
wing
see Tow- bar system
Flat tyre
Flat tyre MOExtended tyres................................. 316
No tes..................................................... 315
TIREFI Tkit.............................................. 317
Whee lchang e........................................ 342
Floor mats
Floor mats................................................... 137 Index
431
431

F
F
oil cov
oil cov er
ering
ing
Ra dar and ultrasonic sensor s................. 196
Fr
Fr ee
ee soTw
soTw are
are................................................. 42
Fr
Fr eq
eq uencies
uencies
Mobile phone......................................... 349
Tw o-w ayradio........................................ 349
Fr
Fr ont airbag (dr
ont airbag (dr iv
iver
er ,fr
,fr ont passeng
ont passeng er)
er).............. 49
Fr
Fr ont passeng
ont passeng er seat
er seat
see Seat
F
F uel consump
uel consump tion indicat
tion indicator
or
Calling up.............................................. 169
F
F unction seat
unction seat
see Door control panel
F
F uses
uses
Befor ereplacing afuse.......................... 329
Fu se assignment diag ram. ...................... 329
Fu se bo xinthe engine compartmen t..... .3 30
Fu se bo xinthe front passenger foot-
we ll........................................................ 331
Fu se bo xinthe load compartmen t......... 332
No tes..................................................... 329 G
G
Gar
Gar ag
aged ooro pener
ed ooro pener
Clea ring them emory.............................. 193
Gar
Gar ag
aged oor openers
ed oor openers
Opening/closing thed oor......................1 93
Prog ramming buttons............................. 191
Re solvin gproblems................................ 192
Syn chronising ther olling code................ 192
Genuine par Genuine par ts ts................................................ 22
Gr
Gr oss mass
oss mass.................................................. 350 H
H
Handbr
Handbr ake
ake
see Electric parking brake
Handling c
Handling c har
haract
act er
eris
istics (unusual)tics (unusual) ................ 333
HANDS-FREE A
HANDS-FREE A CCESS
CCESS................................... 90
Hazar
Hazar dw
dwar
arning lights
ning lights................................... 141
Head r
Head r es
estrtraint
aint
Fr ont (adjusting mechanically)................ 110
Re ar (adjusting)..................................... .111
Re ar (removing//tting )........................... 112 Head-up displ
ay
Head-up display
Adjusting brightnes s(on -boar dcom-
puter).................................................... 250
Ad justing displa yelements (on-board
co mp uter).............................................. 250
Care...................................................... 310
Fu nction................................................ 250
Menu (on-boa rdcomputer)..................... 250
Operatin gthe memo ryfunction.............. 117
Setting thep osition (on-boar dcom-
puter).................................................... 250
Switching on/o.....................................2 51
Headlamp Headlamp 0ashing
0ashing........................................ 140
Headlam
Headlam ps
ps
see Automatic drivin glights
Heating
Heating see Climat econtrol
Help call
Help call see Mercedes-Benz emer gency call system
High beam
High beam Activating/deactivating.......................... 140
High-pr
High-pr essur
essurecleaner (car
ec leaner (car e)
e)........................ 307
High-v
High-v olt
oltag
ageb att
eb attery
ery
Cha rgel evel displa y............................... 188 432
432
Index

Charging at time of departure................ 188
Charging cable control panel.................. 177
Charging duration.................................. 355
Con/guring weekl yp ro/le...................... 188
Connection types................................... 355
Disconnect device................................. 157
Ending thec hargin gprocess (alternat-
ing cur rent, mod e2/3).......................... 183
Ending thec hargin gprocess (direct
cur rent, mod e4).................................... 187
Energy 0o wdispla y................................. 265
Fu nction/no tes...................................... 323
Gene raln otes on chargin g.................... .171
Indicator lamps on vehicle soc ket........... 179
No tesonc hargin g(chargin gstation,
mode 3)................................................ .175
No tesonc hargin g(fast chargin gsta-
tion, mode 2)......................................... 176
No tesonc hargin g(mains soc ket,
mode 2)................................................. 174
No tesonc hargin g(wa llbox, mode 3)...... 175
Ra nge.................................................... 355
Setting them aximum possible charg-
ing cur rent (mains soc ket)...................... 177
St artin gthe chargin gprocess (alter-
nating cur rent, mod e2/3)..................... 180 St
artin gthe chargin gprocess (direct
cur rent, mod e4).................................... 184
St ow ing thec hargin gcable.................... 171
Ty pe....................................................... 355
Vo ltag etypes......................................... 355
High-v
High-v olt oltag
ageo n-boar
eo n-boar delectr
de lectr ical syst
ical syst em
em
Charging cable control panel.................. 177
Disconnect device................................. 157
Indicator lamps on vehicle soc ket........... 179
Manual disconnection............................ 157
Hill St
Hill Star artA ssist
tA ssist............................................ 202
HOL Dfunction
HOL Dfunction
Fu nction/no tes...................................... 200
Switching on/o..................................... 201
Home scr
Home scr een (media displa
een (media displa y)
y)
Overview................................................ 253 I
I
i-Size c i-Size c hild seat secur
hild seat secur ing syst
ing syst em
em
Fi tting...................................................... 67
Seats suitable fora ttaching...................... 66
Identi/cation Identi/cation plate
plate
Engine................................................... 350
Ve hicle.................................................. 350 Ignition
key
Ignition key
see Key
Immediat Immediat epr
epre-entr
e-entr yclimat
yc limat econtr
ec ontr ol
ol............ .155
Immobiliser
Immobiliser .................................................... 99
Im
Im plied w
plied w arr
arranty
anty
Ve hicle..................................................... 38
Im
Im port
port er addr
er addr esses
esses
Wi reless components...............................33
In-Car
In-Car O1ce
O1ce
Fe atures................................................ 284
Indicat
Indicat or lamp
or lamp
see Warning/indicator lamp
Individual dr
Individual dr iv
ivepr
epr ogr
ogram
am
Con/guring............................................ 169
Selecting............................................... 168
Inspection
Inspection see ASS YSTP LUS
Ins
Instr trument clust
ument clust er
er
Fu nction/no tes.............................. 246, 247
Ins
Ins tr
trumen tdisplay
umen tdisplay
Fu nction/no tes...................................... 247
Instrumen tclus ter.................................... 10
Overvie wofdisplays............................... 249 Index
433
433