charging MERCEDES-BENZ EQB SUV 2021 Owners Manual

Mir
rors ........................................................ 148 Climat
Climat
econtr
ec ontrol ol........................................... 151 151
Overvie wofclimatecontrol systems ............ 151
Operating thec limat econtrol system .......... 152 Dr
Dr
iving and par
iving and par king
king..................................... 157 157
Driving ........................................................1 57
DY NAMI CSELEC Tswitch. .......................... .167
Tr ansmission ............................................... 169
Fu nctio noft he 4MATIC .... ...........................1 71
Charging theh igh-voltag ebatter y................1 71
Pa rking .......................................................1 90
Driving and driving saf etys ystems ............... 196
Ve hicle towing instructions .......................... 244 Ins
Ins
tr
trumen tdispla
umen tdispla yand on-boar
ya nd on-boar dcom-
dc om-
put
put er
er........................................................... 246 246
No tesont he inst rument displa yand on-
boar dcomputer .......................................... 246
Overvie wofinstrument displa y.................... 247
Overvie wofbuttons on thes teering wheel ... 248
Operating theo n-boar dcomputer ................2 48Overvie
wofdisplayson thei nst rument
displa y........................................................ 249
Head-u pdispla y.......................................... 250 MBUX multimedia syst
MBUX multimedia syst
em
em........................... .252
252
Overvie wand operation ............................... 252
System settings .......................................... 261
Driv esystems ettings .................................. 265
Na vigatio n.................................................. .266
Te lephone ................................................... 274
Mercedes me app ....................................... 278
Mercedes-Benz emer gency call system ....... 287
Ra dio &m edia ............................................ .294
Sound settings ............................................ 299 Maint Maint
enance and care
enance and care ................................. 300 300
ASS YSTP LUSs ervice inter vald ispla y.......... 300
Engine compartment ................................... 301
Cleaning and car e....................................... 305 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 313 313
Emer gency .................................................. 313
Fla ttyre. ..................................................... 315 Batter
y(vehicle ).......................................... 322
To w- starting or towing away....................... .324
Electrical fuses ............................................ 329 Wheels and tyr
Wheels and tyr
es
es........................................ .333
333
No tesonn oise or unusual handling char-
acteristics ................................................... 333
No tesonr egular lyinspectin gwheel sand
tyres .......................................................... .333
No tesons nowc hains ................................. 333
Ty re pressur e.............................................. 334
Wheel chang e............................................. 337
Emer gency spa rewheel .............................. .346 T T
ec
ec hnical data
hnical data ............................................. 348 348
No tesont echnical dat a.............................. 348
On-boar delectronic s................................... 348
Re gula tory radio identi/cation and no tes. .... 350
Ve hicle identi/cation plate, VIN and
engine number overview. ............................. 350
Operating 0uids ...........................................3 52
Ve hicle dat a................................................ 355 Con
tents
3
3

&
W
WARNI NG
ARNI NGRisk of accident due toobjects
in thed rive r's foot we ll
Objects in thed rive r's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardises theo perating and road saf ety
of thev ehicle. #
Stow all objects in thev ehicles ecurely
so that they canno tget intot he driver's
fo ot we ll. #
Always/tt he 0oor mats secu relyand as
prescribed in order toensur ethat there
is alw ayss u1cient room fort he pedals. #
Do no tuse loose 0oor mats and do not
place 0oor mats on topofo ne ano ther. *
N
NOOTE
TE Batter ydischarging from using devi-
ces connected tothed iagnostics connec-
tion Using devices at
thed iagnostics connection
drains theb atter y. #
Chec kthe charge leve loft he batter y. #
Ifth ec har geleve lisl ow,char getheb at-
te ry,e .g.byd riving aconsiderable dis-
ta nce. Connecting and using ano
ther device wit hthe
diagnostics connection can ha vethef ollowing
e.ects:
R Malfunctions in thev ehicles ystem
R Perm anen tdamag etov ehiclec omponents Please
refertot hewarrant yterms and conditions
fo rt his matter. Quali/ed
Quali/ed
specialis
specialistwtwork
ork shop
shop
Aq uali/ed specialist workshop has then ecessary
special skills, tools and quali/cations tocor rectly
car ryout an ynecessar yworkony ourvehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw aysh avet he following workcar ried out on
yo ur vehicle at aquali/ed specialist workshop:
R Safety-re leva nt wo rks
R Servic eand maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Ben zrecommends aMercedes‑Benz
service cent re. 36
36
General no
tes

A
Comfort
R Com fortable driving st yle
R Balanc ebetwe en tractio nand stability
R Best balance between e1ciency and per form-
ance fora ll driving situations
R Recommended fora llro ad conditions
; Eco
R Economical setting of vehicle functions
R Balance between tractio nand stability
R Recommended fora llro ad conditions
R Restric tedp erform ance of thec limat econtrol
to increase ther ang e(/ pag e152)
In heating mode, thew indo wsmaym ist up
mor equickl y.
R Maximu mpermissible speed limited to
130 km/h
If yo ud epress thea ccelerator pedal be yond
th ep ressur epoint (kickdown), thel imit is
ra ised tothem aximum permissible speed.
R When ther out eoption Electric Intelligence is
switched on and routeg uidance is active, a ch
equered 0ag in thes peedome teri ndicates
th em aximum permissible speed recommen-
ded byactiv erang em onitoring .Itist he driv-
er's ownresponsibility tocompl ywitht hem in
order toreac ht he next scheduled charging
statio n. N N
oo t
tes on t
es on t he r
he roof load displ ay
oof load display Cer
tain driv eprograms and ESP ®
settings are
unsuitable fort ransporting aroof load.
If one of these driv eprograms is se torselected,
the W symbol is shown as awarning. When
th is symboliss hown,thes elected driv eprogram
is no tsuitable fort ransporting aload on ther oof.
The following driv eprograms ar ea.ected:
R Sport
Sport driveprogram
R Individual
Individual driveprogram wit hthe Spor tESP ®
setting
% The symbol is also shown in thef ollowing sit-
uations:
R Within thet hemes if acorresponding drive
prog ramiss aved Fo
rm orei nformation on themes see .
R Within ther ese tdispl ayifth ep revious ly
activ edrive prog ramisu nsuitable fort he
transpor tofaroof load
Fo rfurther information on ther ese tdis-
pla y,see (/ page169). Selecting t
Selecting t
he dr
he driv
ivepr
epr ogr
ogram
am 168
168
Driving and parking

#
When thev ehicleiss tationar y,press button
j.
Pa rk position is onl yengaged when thet rans-
mission position display jis shown in the
driver's displa y.If no transmission position dis-
play jappears, secur ethe vehicle toprev ent
it from rolling away.
Pa rk position jis engaged automaticall yifone
of thef ollowing condition sismet:
R Yous witc hthe vehicle o. in transmission posi-
tion hork.
R Youo pen thed rive r's door when thev ehicleis
at as tandstil lorw hen driving at averyl ow
speed and thet ransmission is in position h
or k.
% Tomanoeuv rewit hano pen driver's door,
open thed rive r's door while stationar yand
engag etransmission position hork again.
% Ifyo uh ave engaged par kposition jor
switched o. thev ehiclea nd no transmission
position displ ayis displa yed, secur ethe vehi-
cle from rolling away(/ pag e195). Eng
Eng aging dr aging dr iv
ivep ositio nD
ep ositio nD #
Dep ress theb rake pedal and push theD IRECT
SELECT le verd ow np ast the/ rstp oint of
re sis tance. F
F
unction of t
unction of t he 4MA
he 4MATIC
TIC
The 0exible all-wheel distribution of the4 MATIC
means thed rive is alw aysi deal lydist ributed
between bo thaxles. Depending on thes ituation,
onl ythe front axle or onl ythe rear axle can be
driven, or thed rive can be distributed continu-
ousl ybetwe en bo thaxles.
This mean sthat recuperation can be used even
mor ee.ectivel yand ther ang eoft hevehicle can
be increased (/ page164).
To get her wit hESP®
and 4ETS, 4MATIC impr oves
th et raction of your vehicle whene verad riven
wheel spins due toinsu1cient traction.
If yo uf ail toadap tyour driving style, 4MATIC can
neither reduce ther isk of an accident nor override
th el aw sofp hysics. It cann ottake intoa ccount
ro ad, weather or tra1c conditions. 4MATIC is only
an aid. Youa reresponsible especiall yfor main-
ta ining asafed istance from thev ehicleinf ront, fo
rv ehicles peed,forb raking in good time and for
st ay ing in lane.
% In wintr yroad conditions, them aximum e.ect
of the0 exible all-wheel distribution can be
achie vedo nlyify ou use winter tyres (M+S
tyres), wit hsnowc hains if necessar y. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
ageb att
eb attery
ery N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ag eb att
eb attery
ery *
N
NOOTE
TE High-voltag ebatter ydamag edueto
leaving thev ehiclei dleforl engt hyperiods
of time Lithium-ion batteries
experience anatural self-
dischar ge.
Exhausti vedischarging can therefor eoccur if
th ev ehicleisi dlefors everal months. This can
damag ethe high-voltag ebatter y. #
Toavo id damage, please obser vethef ol-
lowing recommendation swhen handling
th eh igh-voltag ebatter y. Driving and parking
171
171

Combo
1vehicles ocket Combo
2vehicles ocket
1 Type 1ort ype2connection forc hargin gwith
alternating cur rent
2 Sockete xtension forc hargin gwithd irect cur-
re nt
% Whe nusing aCCS (Combined Cha rging Sys-
te m) chargin gcable tocharge withd irect cur-
re nt at acombo vehicle soc ket, bo thvehicle soc
ketc onnections 1and 2areu sed for
ch arging.
Chargin goptions fort he high-voltag ebattery
(mode 2, 3or4):
R Charging through recuperation while thev ehi-
cle is in motion
R Charging wit halternating cur rent when sta-
tiona ry:
- atam ainssocket(mode 2)
- ataw allbo xorc hargin gstatio n( mode 3)
R Chargin gwithd irect cur rent when stationar y:
- atafast chargin gstatio n( mode 4)
Depending on thec ount ry-speci/c vehicle equip-
men tand your vehicle' schargin gcable, single
phase ACchargin gisa lso possible.
Obser vethed i.erent grid requ irements of your
cur rent locatio nwhenc harging. Onl yuse charging
cables whic hconfor mtot hegrid requ irements.
Consult aquali/ed elec trician or your local grid
operator if youh ave anyq uestions.
It is recommended that youc har getheh igh-volt-
ag eb atter yataw allboxorc hargin gstatio nd ueto Driving and parking
173
173

th
ei mp rove dc hargin gperform ance and better
ch argin ge1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
hargingc able
gin gc able
Alw ayss towt he vehicle chargin gcable in the
ch argin gcable bag pr ovided and secur eitinthe
boo torl oad compartment of your vehicle.
Otherwise, thec hargin gcable is no tsu1ciently
secured.
Syst Syst em limits
em limits
The po weroutput of theh igh-voltag ebatter ymay
be impaired bythef ollowing:
R High or lo woutside temp eratures
R Electrical auxiliar yconsumer sinthevehicle
bein gswitched on, e.g .operatin gthe air con-
ditionin gsystem
R Extended periods without charging
The chargin gtime of theh igh-voltag ebatter ymay
be increased bythef ollowing:
R High or lo woutside temp eratures
R Extended periods without charging R
The maximum availabl echar gecur rent of the
ch argin gfacility
R The setting softhechargin gprocess in the
multimedia system (/ page188) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ageb att
eb atter
eryatt
yatt he
he
mains soc ke
mains soc ket(mode 2)
t( mode 2) &
D
DAN
AN GER
GER Risk of fatalinjur yfromi ncor-
re ctl yins talled component parts
Connecting thec hargin gcable toam ains
soc ketu sing incor rectl yins talled component
parts could cause a/reor an electric shoc k,
fo re xamp le. #
Onlyconnect thec hargin gcable to a
mains soc ketthat:
R Has been proper lyinstalled and
R Has been inspected byaq uali/ed elec tri-
cian #
Fors afet yr easons, onl yuse thec harging
cable supplied wit hthe vehicle or an
original Mercedes-Ben zchargin gcable. #
Purchase these parts at aMercedes-
Benz Service Centr eand obtain advice
th ere.
Mercedes-Benz thoroughl ytest sthese original
ch argin gcables fort heir suitability forh igh-
vo ltag echargin gofyourvehicle. #
Neveru se ad amaged chargin gcable. #
Do no tuse:
R Extension cables
R Extension reels
R Multiple soc kets #
Neveru se soc keta dapter stoc onnect
th ec hargin gcable tothem ains soc ket.
The onl yexception bein gifthe adap ter
has been tested an dapprove dbyt he
manufacturer forc hargin gthe high-volt-
ag eb atter yofane lectricvehicle. #
Obser vethes afet yn otes in theo perat-
ing inst ruction sfor thes ocketa dapter. Onl
ythe following chargin gcables ma ybeused:
R The chargin gcable supplied wit hthe vehicle. 174
174
Driving and parking

R
Achargin gcable that has been appr ovedfor
th ev ehicle.
The chargin gprocess can vary depending on the
po we rsuppl yequipment.
Shor terc hargin gtime scan be achie vedint hefol-
lowing ways:
R Charging at awallbox.
R Charging at achargin gstation.
When doin gso, alw ayso bser vethel ocal informa-
tion.
Do no tlea ve thec hargin gcable cont rols hanging
loose from amains soc ket.
Do no tliT thec ontrols bythef ollowing compo-
nent parts:
R The chargin gcable connector.
R The main splug.
When charging, pr otect thec hargin gcable cont rol
element from excessiv eheat suc hasdirect sun-
light .Otherwise, thec hargin gprocess ma ybe
cancelled. N No
ot
tes on c
es on c har
hargingt
gin gthe high-v
he high-v olt
oltag
ageb att
eb atter
eryata
yata
w
w allbo
allbo xorc
xorc har
hargingst
gin gst atio n(mode 3)
atio n(mode 3) &
D
DAN
AN GER
GER Risk of fatalinjur yfromi ncor-
re ctl yins talled component parts
Connecting thec hargin gcable toaw allbox
usin gincor rectl yins talled component parts
could cause a/reor an electric shoc k,for
ex ample. #
Onlyconnect thec hargin gcable to a
wa llbo xthat:
R Has been proper lyinstalled and
R Has been inspected byaq uali/ed elec tri-
cian #
Fors afet yr easons, onl yuse charging
cables that ha vebeen tested and
appro vedbyt he manu facturer forc harg-
ing theh igh-voltag ebatter yinane lectric
ve hicle. #
Neveru se damaged chargin gcables. #
Do no textend thec hargin gcable. #
Do no tuse adap ters. #
Obser vethes afet yn otes in theo perat-
ing inst ruction sfor thew allbox. If
ch argin gataw allboxwithout pre-ins talled
cable, use theo ptionall yavailabl echargin gcable
fo rw allbo xand chargin gstatio n( mode 3). The
ch argin gcable is st owedinab ag intheb oot/
luggag ecompartment.
Onl yuse chargin gcables that ha vebeen tested
an da pprove dbyt he manu facturer forc harging
th eh igh-voltag ebatter yinane lectricvehicle. &
D
DAN
AN GER
GER Risk of fatalinjuries due todam-
aged components
Connecting thec hargin gcable toac harging
station usin gadamaged component part
could cause a/reor an elect rics hoc k,for
ex ample. #
Forc hargin gstations wit hapreinstalled
ch argin gcable:
R Perfor mav isualcheckoft hecharg-
ing statio nfor obvious faults, suc has
massiv edamag etothe housing or
ch argin gcable. Driving and parking
175
175

#
Forc hargin gstations without apreinstal-
led chargin gcable:
R Fors afet yr easons, onl yuse charging
cables that ha vebeen tested and
appro vedbyt he manu facturer for
ch argin gthe high-voltag ebatter yin
an electric vehicle.
R Neveru se damaged chargin gcables.
R Do no textend thec hargin gcable.
R Do no tuse adap ters. #
Mak esuretoo bservethes afet yi nforma-
tion on thec hargin gstation. Mos
tchargin gstations mus tbeactivated before
th ec hargin gprocess, e.g .usin ganR FID card.
Obser vetheo n-sit eoperator's inst ruction sfor the
ch argin gstation.
The amoun tofenergyd ispensed fort he charging
process, shown bythec hargin gstation, ma ybe
highe rthan thea mount of energy actuall yabsor-
bed bytheh igh-voltag ebatter y.This is ther esult
of di.e rent le vels of chargin glosses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo re xamp le, due toheat that builds up when ch
argin gorf roma uxiliar yconsumer sthat are
switched on. Further informatio nonrechargee1-
ciency can be obtained at aquali/ed specialist
wo rkshop. N
No
ot
tes on c
es on c har
hargingt
gin gthe high-v
he high-v olt
oltag
ageb att
eb atter
eryata
yata
f
f as
astc tc har
har gingst
gin gst ation (mode 4)
ation (mode 4) &
D
DAN
AN GER
GER Risk of fatalinjuries due todam-
aged components
Connecting thec hargin gcable toac harging
station usin gadamaged component part
could cause a/reor an elect rics hoc k,for
ex ample. #
Forc hargin gstations wit hapreinstalled
ch argin gcable:
R Perfor mav isualcheckoft hecharg-
ing statio nfor obvious faults, suc has
massiv edamag etothe housing or
ch argin gcable. #
Forc hargin gstations without apreinstal-
led chargin gcable:
R Fors afet yr easons, onl yuse charging
cables that ha vebeen tested and appro
vedbyt he manu facturer for
ch argin gthe high-voltag ebatter yin
an electric vehicle.
R Neveru se damaged chargin gcables.
R Do no textend thec hargin gcable.
R Do no tuse adap ters. #
Mak esuretoo bservethes afet yi nforma-
tion on thec hargin gstation. Mos
tchargin gstations mus tbeactivated before
th ec hargin gprocess, e.g .usin ganR FID card.
Obser vetheo n-sit eoperator's inst ruction sfor the
ch argin gstation.
The chargin gcable fort he vehicle must no tbe
lon gerthan 30 mduetothel egal requ irements in
some countries. This is toprev ent thei nter fer-
ence of signals being received byradio communi-
cation devices in thev ehicleorinc lose proximity
to thec hargin gstation. Be awarethat parts of the
ch argin gcable ma yberouted under ground. If in
doubt, ask thec hargin gstatio no perator if this is
th ec ase befor echargin gthe high-voltag ebatter y.
The amount of energy dispensed fort he charging
process, shown bythec hargin gstation, ma ybe 176
176
Driving and parking

highe
rthan thea mount of energy actuall yabsor-
bed bytheh igh-voltag ebatter y.This is ther esult
of di.e rent le vels of chargin glosses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo re xamp le, due toheat that builds up when
ch argin gorf roma uxiliar yconsumer sthat are
switched on. Further informatio nonrechargee1-
ciency can be obtained at aquali/ed specialist
wo rkshop. Se
Se
tting t
tting t he maximum per
he maximum per missiblec
missibl echar
har gingc ur-
gin gc ur-
r
r ent f
ent f or c
or char
hargingatam ains soc ket
ging at amains soc ket *
N
NO
OTE
TE Overloading them ains soc ketd ue
to excessiv echargin gcurrent If
th ec hargin gcurrent is tooh igh, thef use
could be tripped or thee xternal main ssupply
could overheat. #
Mak esuret hat thee xternal main ssupply
has been designed tohandl ethe set
ch argin gcurrent. #
If necessar y,reduce thes etcharging
cur rent or use adi.eren tmains soc ket. #
Fors afet yr easons, onl yuse thec harging
cable supplied wit hthe vehicle or an
original Mercedes-Ben zchargin gcable.
Mercedes-Ben zthoroughl ytest sthese
original chargin gcables fort heir suitabil-
ity forh igh-voltag echargin gofyourvehi-
cle. Pur chase these parts at aMercedes-
Benz Service Centr eand obtain advice
th ere. #
Chec kthe settin gofthe maximum
ch arge cur rent using thec hargin gcapa-
city shown in theI nstrument Displa y. Befor
echargin gatam ainssocket, ha vethem axi-
mum permissible chargin gcurrent fort he releva nt
mains soc ketort he building inspected byaq uali-
/ed elec trician .The chargin gcable supplied is set
to ac ountr y-speci/c maximum chargin gcurrent
va lue. When chargin gabroad, them aximum value
ma yexceed thep ermitted value fort hat countr y.
When abroad, obser vethec ount ry-speci/c la ws
when charging. If youh ave question sconcerning
setting thec hargin gcurrent or if ther eisam al-
function ,please contact aquali/ed specialist
wo rkshop. #
Setthe maximum permissible chargin gcur-
re nt in them ultimedia system menu
(/ page188).
If th ee xact value of them aximum permissible
ch argin gcurrent canno tbeset,s elect then ext
smaller adjustable value.
% Ifth ev ehicler equires mor etime than usual to
ch arge theh igh-voltag ebatter y,ch eckt he
maximum chargin gcurrent settings in the
multimedia system menu. Ov
Ov
er
er vie
vie woft
woft he c
he char
harging cable contr
ging cable contr ol panel
ol panel The
chargin gcable cont rolp anel sho ws thecur-
re nt status of thec hargin gprocess. Driving and parking
177
177

1
Suppl yvoltag eindicator
2 Charging process indicator
3 Temp eratur emonitor indicator
4 Safetys ystemi ndicator
Suppl
Suppl yv
yvolt
oltag
agei nd icat
ei nd icat or
or1
1 Display
Display
Meaning
Meaning
Lights up whit eThe supplyvoltag eis
connected. Char
Char
ging pr
ging pr ocess indicat
ocess indicat or
or2
2 Display
Display
Meaning
Meaning
Flashes green The high-voltag ebat-
te ry isch arging. T T
em
em per per atur
atur econtr
ec ontr ol indicat
ol indicat or
or3
3 Displ
ay
Display Meaning
Meaning
Lights up redT hegreen LED 0ashes
simultaneousl y:ove r-
te mp eratur e–the
ch argin gperform ance
is reduced.
The green LED does
no t0 ash:o vertemper-
atur e–t hecharging
process is stopped.
Flashes redO vertemperatur eat
th em ains plug –the
ch argin gprocess is
stopped. Safe
Safe
ty syst
ty syst em indicat
em indicat or
or4
4 Displ
ay
Display Meaning
Meaning
Flashes redC hargingcable mal-
function –cann ot
car ryout thec harging
process, rese tthe
ch argin gcable operat-
ing unit.
Lights up redW hiteL ED is o.:
po we rsuppl ymalfunc-
tion –canno tcarry
out thec hargin gproc-
ess, replace them ains
soc ket.
Whit eLED is on: vehi-
cle malfunction –can-
no tc arry out the
ch argin gprocess,
re se tthe charging
cable operatin gunit. When all
four displa yslight up, thec hargin gcable
operatin gunitp erform sas elf-test. 178
178
Driving and parking