sensor MERCEDES-BENZ EQC SUV 2019 Owner's Manual

Problem
Possible causes/consequences and M
MSolutions
Re ar 1 or all-round 2segments light
up red. The ésymbol appears in
th e multifunction displa y.Pa
rking Assist PARKTRONIC is malfunctioning and has been deacti vated due tosignal inter fere nce. #
Start theve hicle again. #
Check if Parking Assist PARKTRONIC is working at a dif fere nt location.
Re ar 1 or all-round 2segments light
up red. At the same time, a warning
to ne sounds for appro ximately two sec‐
onds everytime theve hicle is star ted.
The é symbol appears in the multi‐
function displa y. The sensors are dirty. #
Clean the sensors and obser vethe no tes on care of vehicle parts (/ page 469).
Pa rking Assist PARKTRONIC has been deacti vated due toa malfunction. #
Start theve hicle again. #
Ifth e problem persists, consult a qualified specialist workshop. Fu
nction of the passive side impact pr otec‐
tion
Pa ssive side impact pr otection is an additional
Pa rking Assist PARKTRONIC function which
wa rnsth e driver about obs tacles at the side of
th eve hicle. A warning is issued when obs tacles
are de tected between the front and rear de tec‐
tion range. In order for an object on the side to
be de tected, the sensors in the front and rear
bumper must firs t de tect the object while you
are driving past it. During
the parking procedure or manoeuvring,
objects are de tected as theve hicle drives past.
If yo usteer in the direction of a de tected obs ta‐
cle and there is a risk of a lateral collision, a
wa rning is issued. The segments on the sides
light up yellow or red, depending on the dis tance
to the obs tacle. Segment colour depending on distance
Colour Lateral distance
Ye llo wA pprox. 30 - 60 cm
Re dA pprox. < 30 cm In order
for lateral front or rear segments tobe
displa yed, theve hicle must firs t tr ave l a dis tance
of at least half of theve hicle length. Once the
ve hicle has tr avelled the length of theve hicle, all Driving and parking
229

of
the lateral front and rear segments can be dis‐
pla yed. Pa
rking Assist PARKTRONIC display: vehicles
without a 360° Camera
1 Operational front and rear
2 Operational front, rear and sides
3 Obstacle de tected at the front right (yellow)
and rear (red) Pa
rking Assist PARKTRONIC display: vehicles
with a 360° Camera
1 Operational front and rear
2 Operational front, rear and sides
3 Obstacles de tected at the front right (red)
Sa ved obs tacles on the sides are dele ted in the
fo llowing situations, forex ample:
R You park theve hicle and switch off the igni‐
tion.
R You open the doors.
Af terth e engine is restar ted, obs tacles on the
sides must be de tected again before a new
wa rning can be issued. Sy
stem limits
The sy stem limits forPa rking Assist
PA RKTRONIC apply topassive side impact pro‐
te ction.
The following objects are not de tected, forex am‐
ple:
R Pedestrians who approach theve hicle from
th e side
R Objects placed next totheve hicle
Ac tivating/deactivating Parking Assist
PA RKTRONIC
* NO
TERisk of an accident from objects
at close range Pa
rking Assist PARKTRONIC may not de tect
cer tain objects at close range. #
When pa rking or manoeuvring theve hi‐
cle, pay particular attention toany
objects which are abo veor below the
sensors, e.g. flowe rpots or dr awbars.
The vehicle or other objects could oth‐
erwise be damaged. 230
Driving and parking

R
Ifth e wrong gear is selec ted.
Drive AwayAssi stis active under thefo llowing
conditions:
R IfPa rking Assist PARKTRONIC is activated.
R Every time thege ar is changed tok orh
when theve hicle is at a standstill.
R Ifth e de tected obs tacle is less than appr ox.
1. 0 m away.
R Ifth e manoeuvring assis tant function is acti‐
va ted in the multimedia sy stem.
Sy stem limits
The per form ance of Drive AwayAssi stis limited
on inclines.
When driving with a trailer, Drive AwayAssi stis
not available.
% Also obse rveth e sy stem limits of Parking
Assist PARKTRONIC (/ page 227).
Fu nction of Cross Traf fic Alert
% Also read the instructions on Blind Spot
Assist (/ page 250). Ve
hicles with Blind Spot Assis t:Cross Traf fic
Ale rtcan warndrivers of any crossing tra ffic
when reve rsing out of a parking space. The radar
sensors in the bumper also monitor the area
adjacent totheve hicle. If a critical situation is
de tected, symbol 1appea rsinthe media dis‐
pla y.Ifth e driver does not respond tothewa rn‐
ing, theve hicle's brakes can be applied automat‐
ically.
If th era dar sensors are obstructed byvehicles
or other objects, de tection is not possible.
Cross Traf fic Alert is acti veunder thefo llowing
conditions:
R If Blind Spot Assist is activated. R
Ifth eve hicle is reve rsing at walking pace.
R Ifth e manoeuvring assis tant function is acti‐
va ted in the multimedia sy stem.
Sy stem limits
Cross Traf fic Alert is not available on inclines.
Cross Traf fic Alert is not available when driving
with a trailer.
% Also obse rveth e sy stem limits of Active
Blind Spot Assi st (/ page 250).
Ac tivating/deactivating manoeuv ring assis‐
tance
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & parking #
Activate or deacti vate Manoeuvring assis-
tance.
% Manoeuvring assis tance mu stbe active for
th e function of Drive AwayAssi st
( / page 243) and Cross Traf fic Alert
(/ page 244). 244
Driving and pa rking

R
Ifth e windscreen in the area of the multi‐
function camera is dirty, or if the camera is
mis ted up, damaged or co vered.
R Ifth e traf fic signs are ha rdtodetect, e.g. due
to dirt or sno w,or because they are co vered
or due toinsuf ficient lighting.
R Ifth e information in the navigation sy stem's
digital map is incor rect or out-of-da te.
R Ifth e signs are ambiguous, e.g. tra ffic signs
on con stru ction sites or in adjacent lanes.
R Ifyo u turn sharpl y,when passing traf fic signs
outside the camera's field of vision.
Setting Traf fic Sign Assist
Re quirements:
R Only vehicles with Driving Assistance
Pa ckage:
Ac tive Dis tance Assi stDISTRONIC mu stbe
activated forth e automatic adoption of
speed limits. Multimedia sy
stem:
4 © 5
Settings 5
Assistance
5 Traffic Sign Assist
Ac tivating/deactivating automatic adoption
of speed limits (only vehicles with Driving
Assistance Package) #
Select Adopt limit. #
Activate or deacti vate the function.
The speed limits de tected byTraf fic Sign
Assi stare automatically adop tedby Active
Dis tance Assi stDISTRONIC.
% If one of thefo llowing sy stems is activated,
th e speed de tected can be manually adop ted
as the speed limit:
R Active Dis tance Assi stDISTRONIC
R Cruise control
R Variable limiter
Fu rther information (/ page214).
Dis playing de tected traf fic signs in the
medi a display #
Select Display in head unit. #
Activate or deacti vate the function.
Ad justing the type of warning #
Select Visual & audible ,Visual orNone.
Ad justing the warning threshold
This value de term ines the speed at which a
wa rning is issued when exceeded. #
Select Warning threshold. #
Set the desired speed. Blind Spot Assist and
Active Blind Spot
Assi stwith exitwa rning Fu
nction of Blind Spot Assist and Active
Blind Spot Assi stwith exitwa rning
Blind Spot Assist and Active Blind Spot Assi st
use two lateral, rear-facing radar sensors to
monitor the area up to40 m behind and 3 m
next toyour vehicle.
If a vehicle is de tected at speeds ab ove appr ox‐
imately 12km/h and this vehicle subsequently
enters the monitoring range di rectly next to your
ve hicle, thewa rning lamp in the outside mir ror
lights up red. 250
Driving and parking

If a
vehicle is de tected close tothe side of your
ve hicle, there dwa rning lamp in the outside mir‐
ro rflashes. If you swit chon the turn signal indi‐
cator in the cor responding direction, a warning
to ne sounds once. If the turn signal indicator
re mains switched on, all other de tected vehicles
are indicated only bytheflashing of thered
wa rning lamp.
If yo uove rtake a vehicle quickl y,no warning is
given. &
WARNING Risk of accident despi teBlind
Spot Assi st
Blind Spot Assi stdoes not react tovehicles
approaching and overtaking you at a greatly
di fferent speed.
As a result, Blind Spot Assist cannot warn
drivers in this situation. #
Alw ays pay careful attention tothe traf‐
fi c situation and maintain a safe dis‐
ta nce at the side of theve hicle. Blind Spot Assist and
Active Blind Spot Assi st
are on lyaids. They may failto detect some vehi‐ cles and are no substitute
for attentive driving.
Alw ays ensure that there is suf ficient di stance to
th e side forot her road users and obs tacles.
Exit warning
The exitwa rning is an additional function of
Blind Spot Assist and can warnvehicle occu‐
pants about approaching vehicles when leaving
th eve hicle when stationar y. &
WARNING Risk of accident despi teexit
wa rning
The exitwa rning reacts nei ther tostationary
objects nor tovehicles approaching you at a
great lydif fere nt speed.
As a result, theex itwa rning cannot warn
drivers in these situations. #
Alw ays pay particular attention tothe
traf fic situation when opening the doors
and make sure there is suf ficient clear‐
ance. If
th ere is a vehicle in the monitoring range, this
is indicated in the outside mir ror.If a vehicle
occupant opens the door on the side with thewa
rning, a warning tone sounds and thewa rning
lamp in the outside mir rorst arts toflash.
This additional function is on lyavailable when
Blind Spot Assist is activated and up toa maxi‐
mum of thre e minutes af terth e ignition has
been switched off. The exitwa rning is no longer
av ailable once thewa rning lamp in the outside
mir rorflashes thre e times.
The exitwa rning is only an aid and not a substi‐
tute forth e attention of vehicle occupants. The
re sponsibility for opening and closing the doors
and for leaving theve hicle remains with theve hi‐
cle occupants.
Sy stem limits
Blind Spot Assist and Active Blind Spot Assi st
may be limi ted in thefo llowing situations:
R ifth ere is dirt on the sensors or the sensors
are obscured
R in poor visibility, e.g. due tofog, heavy rain or
snow
R ifth ere are nar row vehicles, e.g. bicycles or
mo torbikes
R ifth ero ad has very wide or nar rowlanes Driving and parking
251

R
ifve hicles are not driving in the middle of
th eir lane
Wa rnings may be issued in er ror when driving
close tocrash ba rriers or similar solid lane bor‐
ders. Alw ays make sure that there is suf ficient
di st ance tothe side forot her traf fic or obs ta‐
cles.
Wa rnings may be inter rupte d when driving along‐
side long vehicles, forex ample lor ries, for a pro‐
longed time.
Blind Spot Assist is not operational when reve rse
ge ar is engaged.
Blind Spot Assist is not operational when a
trailer is coupled totheve hicle and the electrical
connection has been cor rectly es tablished.
The exitwa rning may be limited in thefo llowing
situations:
R when the sensors are co veredby adjacent
ve hicles in nar row parking spaces
R when people approach theve hicle
R intheeve nt of stationary or slowly moving
objects Fu
nction of brake application (Active Blind
Spot Assist)
% The brake application function is only availa‐
ble forve hicles with a Driving Assis tance
Pa ckage.
If Ac tive Blind Spot Assi stdetects a risk of a side
impact in the monitoring range, a cou rse-cor‐
re cting brake application is car ried out. This is
designed tohelp youavo id a collision.
The course-cor recting brake application is availa‐
ble in the speed range between appr oximately
30 km/h and 200 km/h. &
WARNING Risk of accident despi te
brake application of Active Blind Spot
Assi st
A cou rse-co rrecting brake application cann ot
alw ays pr event a collision. #
Alw aysst eer, brake or accelera teyour‐
self, especially if Active Blind Spot
Assi stwa rnsyo u or makes a course-
co rrecting brake application. #
Alw ays maintain a safe dis tance at the
sides. &
WARNING Risk of accident despi te
Ac tive Blind Spot Assi st
Ac tive Blind Spot Assi stdoes not react tothe
fo llowing:
R ifve hicles overtake too closely on the
side, placing them in the blind spot area
R vehicles approaching and overtaking you
at a greatly di fferent speed
As a result, Active Blind Spot Assi stmay nei‐
th er give warnings nor inter vene in su chsit‐
uations. #
Alw ays pay careful attention tothe traf‐
fi c situation and maintain a safe dis‐
ta nce at the side of theve hicle. 252
Driving and parking

Sy
stem limits
No lane-cor recting brake application occu rsin
th efo llowing situations:
R You clear lyand actively steer, brake or accel‐
erate.
R You ha veswitched on the turn signal indica‐
to r (situation-dependent).
R A driving saf ety sy stem inter venes, su chas
ESP ®
,Ac tive Brake Assi stor Active Blind
Spot Assi st.
R You ha veadop ted a sporty driving style with
high cornering speeds or high rates of accel‐
eration.
R When ESP ®
is deactivated.
R When driving with a trailer, the electrical con‐
nection tothe trailer has been cor rectly
es tablished.
R If a loss of tyre pressure or a defective tyre
has been de tected and displ ayed. The sy
stem may be impaired or may not function
in thefo llowing situations:
R Ifth ere is poor visibility, e.g. due toinsuf fi‐
cient illumination of thero ad, if there are
highly variable shade conditions or in rain,
sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming traf fic,
th e sun or reflections.
R Ifth e windscreen in the area of the multi‐
function camera is dirty, or if the camera is
mis ted up, damaged or co vered.
R Ifth ere are no lane markings, or se veral
unclear lane markings are present for one
lane, e.g. around roadwor ks.
R Ifth e lane markings are worn, dark or cov‐
ered.
R Ifth e dis tance totheve hicle in front is too
short and thus the lane markings cann otbe
de tected.
R Ifth e lane markings change quickl y,e.g.
lanes branch off, cross one ano ther or
mer ge. R
Ifth e car riag ewa y is very nar row and wind‐
ing.
Ve hicles without Driving Assistance Pack‐
age or Driving Assistance Plus Package:
Ac tive Lane Keeping Assist uses radar sensors
to monitor se veral areas around theve hicle. If
th era dar sensors in there ar bumper are dirty or
co vered with sno w,the sy stem may be impaired
or may not function. If an obs tacle in the lane in
which you are driving has been de tected, no
lane-cor recting brake application occu rs.
Ac tivating/deactivating Active Lane Keeping
Assist
Multimedia sy stem:
4 © 5
Settings 5
Quick access
5 Active Lane Keeping Assist #
Activate or deacti vate the function. Driving and parking
255

%
There may be dif fere nces between the traf fic
re ports recei ved and the actual road and
traf fic conditions.
Impor tant information on Live Traf fic Informa‐
tion:
R Current tra ffic reports are recei ved via the
Internet connection (for selected countries).
R The traf fic situation is upda ted at short, regu‐
lar inter vals.
R In selec ted count ries, the subscription
service is available free of charge for a period
of thre eye ars from the manufacturing date.
Information from the service pr ovider can be
shown (/ page373).
Re gis tering Live Traf fic Information:
R The service must be regis tere d with
Mercedes me (/ page373).
This secures the free-of- charge period of
th re eye ars.
In fo rm ation on theve hicle's position is regularly
sent toDaimler AG. The da tais immediately ren‐
de red anonymous byDaimler AGand forw arded to
the traf fic da taprov ider. Using this data, traf‐
fi c re ports releva nt totheve hicle's position are
sent totheve hicle. The vehicle acts as a sensor
fo rth eflow of traf fic and helps toimpr ovethe
qu ality of the tra ffic reports.
If yo u do not wanttotransmit theve hicle posi‐
tion, you ha vethefo llowing options:
R You deactivate the service in the Mercedes
me por tal.
R You ha vethe service deactivated at a
Mercedes-Benz service cent re.
Useful information on FM RDS-TMC: R A FM RDS-TMC radio station broadcasts traf‐
fi c re ports alongside thera dio programme.
R FM RDS-TMC is not available in all countries.
Showing information from the service pro‐
vider for Li veTraf fic Information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information. Multimedia sy
stem:
4 © 5
Navigation 5
¡ 5
Traffic #
Select Provider information.
The logo of the service pr ovider for Live Traf‐
fi c Information is shown.
When the subscription for Live Traf fic Infor‐
mation has expired then in selected coun‐
tries FM RDS-TMC is available.
% Further information on Live Traf fic Informa‐
tion can be called up on the home screen
using Mercedes me & Apps (/page 419).
Re gis tering Live Traf fic Information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information.
R You ha vea user account on the Mercedes
me website.
The Live Traf fic Information service must be reg‐
is te re d. This secures the full period of three
ye ars. MBUX multimedia sy
stem 373

Note
s on cleaning and car eA voiding vehicle damage
Ve hicle soc ket
(high-volta gebat‐
te ry Use clean
water and a soft clo thtoclean theve hicle soc ket. Do not use a high-pressu recleaner or cleaning agents (e.g.
soap).
Senso rs
Cleanthe sensors in the front and rear bumper and in the
ra diator grille with a soft clo thand car shampoo. When using a high-pressure cleaner, main
tain a minimum dis‐
ta nce of 30 cm.
Re versing camera
and 360° Camera R
Open the camera co ver with the multimedia sy stem
(/ page 238) .
R Use clean water and a soft clo thtoclean the camera lens. Do not use a high-pressure cleaner.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. 47 0
Maintenance and care

Ve
hicles with a tyre pressure monitoring sys‐
te m: you can also check the tyre pressure using
th e on-board computer.
Only cor rect tyre pressures when the tyres are
cold. Conditions for cold tyres:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
A rise in the tyre temp erature of 10°C increases
th e tyre pressure byappr ox.10 kPa (0.1 bar/
1. 5 psi). Take this into account when checking
th e tyre pressure of warm tyres.
Tr ailer operation no tes
Alw ays inflate there ar axle tyres tothere com‐
mended tyre pressures on the tyre pressure
ta ble for increased load. Ty
re pressure table The tyre pressure
table is on the inside of the
soc ketflap. The tyre pressure
table sho ws there commended
tyre pressure for all tyres appro vedfo rth is vehi‐
cle. The recommended tyre pressures apply for
cold tyres under various operating conditions,
i.e. loading and/or speed of theve hicle.
If one or more tyre sizes precede a tyre pres‐
sure, the tyre pressure information following is
only valid forth ose tyre sizes. If
th e preceding tyre sizes are complemented by
th e+ symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures.
These tyre pressures may impr oveyour vehicle's
ri de comfort. Energy consum ption may then
increase slightl y.
The load conditions "partially laden" and "fully
laden" are defined in theta ble for dif fere nt num‐
be rs of passengers and amounts of luggage. The
actual number of seats may dif fer from this.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 491) Ty
re pressure moni toring sy stem Fu
nction of the ty repressure moni toring sys‐
tem
The sy stem checks the tyre pressure and the
tyre temp erature of the tyres fitted totheve hicle
by means of a tyre pressu resensor.
New tyre pressure sensors, e.g. in winter tyres,
are automatically taught-in during thefirs t jour‐
ney they are used. 492
Wheels and tyres