MERCEDES-BENZ EQC SUV 2019 Owners Manual

If all
requ irements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a
qu alified specialist workshop toresolve the
problem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings. A prom
ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Fi
t & Healthy Setting ENE
RGIZING seat kinetics Re
quirements:
% These functions are available on lyfor fully
electric seats with a memory function.
Multimedia sy stem:
4 © 5
Comfort 5
Seat comfort #
Select Seat kinetics .
ENERG IZING seat kinetics can support back
health bychanging the seat position during a
journe y.The muscles and joints are repeatedly
st re ssed and relie vedby means of minor mo ve‐
ments of the cushion and backrest. St
arting seat kinetics #
Select Ìforth e desired seat. #
The program will runfo rth e set duration.
Configuring seat kinetics #
Select Zforth e desired seat. #
Select Backrest orBackrest and seat sur-
face. #
Select the desired setting.
Ve hicles with a multicontour seat:
In addition tothe seat backrest and seat cush‐
ion, the lumbar region can be activated forthe
function. #
Switch Including lumbar on or off.
Setting the du ration #
Select Zforth e desired seat.
The following running times are available:
R Short (16 minutes)
R Medium (32 minutes)
R Long (96 minutes) 338
MBUX multimedia sy stem

#
Select a running time.
The selected programme will start. ENERGIZING COMFORT
Overview of
the ENERGIZING COMFORT prog ramme
Prog ramme overview Prog
ramme Function
Re fresh
Can maketargeted changes tothe interior climate torefresh vehicle occupants. Cooling air flow and ionisa‐
tion purify the air. The vehicle interior is illuminated with cool colours and the seats are ventilated.
Wa rmth
Can increase the comfort le vel of theve hicle occupants. The vehicle's panel, seat and steering wheel heat‐
ing produce a cosy warmth. The air is pu rified using ionisation and a pleasant fragrance is released. The
ve hicle interior is illuminated with warm lighting.
Vi tality
Can countera ct fatigue in mono tonous driving situations. Fast-paced music and a vitalising massa gepro‐
vide invigorating stimulation forth eve hicle occupants. The air is purified using ionisation and a pleasant
fragrance is released. The vehicle interior is illuminated in a stimulating hue and the seat is ventilated.
Pleasure Can promotea positive mood in theve hicle occupants. Moderately fastmusic is pla yed and a massage
programme is activated. The air is purified using ionisation and a pleasant fragrance is released. The vehi‐
cle interior is illuminated with amicable lighting. MBUX multimedia sy
stem 339

Prog
ramme Function
We ll being
Can aidthe ph ysical and men talre laxation of vehicle occupants. A back massage combined with local
wa rmthprov ide relaxation. The air is purified using ionisation and a pleasant fragrance is released. The
music pla yer pla ysselections of calming music and theve hicle interior is illuminated with pleasant lighting.
Po we rNap
The programme consists ofthre e phases:
R Sleep onset phase
Relaxing music is pla yed in this phase, and thewa rmed seats pr ovide a subtle massage.
R Sleep phase
The active functions are deactivated or restricted as much as possible.
R Waking phase
In this phase, slightly stimulating music is pla yed, and the air is purified with ionisation and scen ted.
The seat is ventilated. The vehicle interior is illuminated with stimulating light.
Tr aining
Can counteractthe onset of muscle tension, limbs falling asleep or stre ss with targeted relaxation or stim‐
ulation exercises. The exercises are demon stra ted in short videos. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle interior is illuminated with lighting appropriate totheexe rcise. %
Please no tethat theav ailable prog rammes
and the associated functions depend on your
ve hicle equipment. Depending on your
equipment, fewe r functions may be availa‐
ble. 340
MBUX multimedia sy stem

St
arting the ENERGIZING comfort pro‐
gr amme &
WARNING Increased risk of an accident
when using the ENERG IZING comfort
programme TipsandTraining
If yo u use the ENERG IZING comfort pro‐
gramme TipsandTraining whenyou are driv‐
ing, you could be distracted from the tra ffic
situation. #
Only car ryout exercises when the traf‐
fi c circums tances pe rmit. #
Make sure that you are alw aysaw are of
th e traf fic situation around you when
lis tening tothe tips. Re
quirements:
R The ignition is switched on.
Multimedia sy stem:
4 Comfort 5
ENERGIZING COMFORT
Selecting a seat #
Select SEATS. #
Select one or more seats.
St arting a prog ramme #
Select Refresh, Warmth,Vitality, JoyorWell-
being .
The selected programme will runfo rten
minutes.
Confi guring a prog ramme #
Select fu rther options rforth e desired
program. #
Switch the functions included in the pro‐
gramme on or off.
St arting a Powe rNap #
Select Power Nap.
To start Power Nap forth e driver's seat thefo l‐
lowing conditions must be me t:
R The engine is switched off.
R The doors are closed.
When starting Powe rNa pfo rth e driver's seat,
th efo llowing actions are car ried out:
R The roller sunblinds are extended. R
The doors are lo cked.
R The windo wsand sliding sun roof are closed.
% Forth e front passenger seat and rear seats,
when theve hicle is stationary you must
ensure yourself that theve hicle is safeguar‐
ded against rolling away, being accessed
from outside and rain leaking in, forex am‐
ple.
Setting the time for the Powe rNap #
Call up additional options rforPower
Nap. #
Select Duration XX Min. #
Set the desired running time.
Depending on the setting, the prog ram will run
fo r between 15and 30 minutes.
St arting the training prog ramme #
Select Training.
The following training prog rammes are available:
R Muscle stimul.
R Muscle relax. MBUX multimedia sy
stem 341

R
Balance #
Select a programme.
The training video is star ted on the media
pla yer.
% Further information on playback of videos
(/ page 441). ENERGIZI
NGCOACH Fu
nction of the ENERGIZING CO ACH
Re quirements:
R The ENERGIZING COACH (ENERGIZING
CO ACH) service is activated in the Mercedes
me por tal or the Mercedes me app.
Wi th ENERGIZING CO ACHyo u can evaluate the
driving and driver situation. Depending on the
situation, it of fers recommendations forth est art
of an appropriate ENERGIZING COMFORT pro‐
gramme.
The following programs could be sugges ted:
R Vitality As an activating prog
ram in mono tonous driv‐
ing situations or for long journey times, for
ex ample.
In fo rm ation on the vitality program see
(/ page 339).
R Joy
As a balancing prog ram in demanding driving
situations.
Information on the pleasure prog ram see
(/ page 339).
By connecting a GARMIN fitness trac ker,for
ex ample the GARMIN vívosmart ®
3, additional
information can be entered into theeva luation
fo rth ere commendation of an ENERGIZING com‐
fo rt prog ram. The additional information
includes thest re ss le vel,th at is calculated by
th efitness trac ker.The stre ss le vel is based pri‐
marily on the pulse.
Re quirements forth e integration of additional
information via a GARMIN fitness trac ker:
R Your fitness trac ker is connected with your
GARMIN account. R
Your GARMIN account is connected with your
Mercedes me account.
If yo uwe aryour GARMIN fitness trac ker at night
also, the sleep data is included in theev aluation
of the ENERG IZINGCOACH.
Re quirement forth e integration of the sleep
data:
R The GARMIN fitness trac ker is synchronised
with the GARMIN account before the begin‐
ning of the journe y.
% IfAT TENTION ASSIST de term ines an exces‐
sive lack of attention, ENERG IZINGCOACH
makes no fur ther suggestions. Further infor‐
mation about ATTENTION ASSIST
(/ page 246).
Calling up the ENERGIZING CO ACH display
Multimedia sy stem:
4 © 5
Comfort #
Select ENERGIZING COACH.
Yo ur cur rent pulse as well as an evaluation of
yo ur pulse forth e last 30 minutes driving
time are shown. 342
MBUX multimedia sy stem

A cor
responding er ror messa geis shown if
th ere is no mobile phone connected or no
pulse can be sent tothe sy stem for an exten‐
ded pe riod.
% Only pulse values in thera nge of
30‑140 bpm are shown on the media displa y.
The pulse values ha veno medical validity but
are only informative in nature and are there‐
fo re also not requ ired tobe accura te. #
Intheeve nt of an er ror messa gemake sure
th at thefo llowing requ irements are fulfilled:
R The fitness trac ker is connected with your
GARMIN account.
R Your GARMIN account is connected with
yo ur Mercedes me account on your
mobile phone.
R The mobile phone is connected as the
main phone tothe multimedia sy stem
(/ page 394). Na
vigation Switching navigation on
Multimedia sy
stem:
4 © 5
Navigation (Navigation) #
Alternatively: press thez button.
The map appears. The cur rent vehicle posi‐
tion is shown. The navigation menu is shown.
The navigation menu is hidden if route guid‐
ance is active. Showing/hiding
the navigation menu 4
© 5
Navigation
If ro ute guidance is not active the map appears.
The navigation menu is shown.
The navigation menu is hidden if route guidance
is active. #
Tosho w:tap on theto uchsc reen.
or #
Press theTo uch Control or theto uchpad. #
Tohide: the navigation menu is hidden auto‐
maticall y. MBUX multimedia sy
stem 343

Na
vigation overview Example: digital map with navigation menu
1 Toenter a POI or address and additional des‐
tination entry options
2 Tointer rupt route guidance (if route guid‐
ance is active)
3 Torepeat a navigation announcement and
switch navigation announcements on or off
4 Tocall up theON ROUTE menu •
To show Route overview
• To select Alternative routes
• Report traffic incident (Car-to-X)
• To call up theTRAFFIC menu
♢ To show Traffic announcements
♢ To show Area announcements
♢ To show Live Traffic Subscription Info •
To show Route list
• To call up thePOSITION menu
♢ Store position
♢ To show Compass
♢ To show Qibla(ava ilable in selec ted coun‐
tries)
5 Quic k-access and settings 344
MBUX multimedia sy stem

•
To show Traffic
• To show Parking
• To show Range
• ViaAdvanced optionstouse View ,
Announcements andRoute
Swit chon theOptimised for EQ option under
Route and make settings forch arging sta‐
tions.
% The options are not available in all countries.
% You can en ter 3 wordaddresses in the online
sear ch (/page 350). This option is not
av ailable in all countries. Destination ent
ry Note
s on destination entry &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you will be distracted from
the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Entering a POI or addre ss &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the traf
fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Re quirements:
R For the online sear ch:Me rcedes me con‐
nect is available.
R You ha veset up a user account in the
Mercedes me por tal.
R The vehicle has been activated for use of
Mercedes me connect and you ha veaccep‐
te dth ete rm s and conditions forth e service.
Fu rther information can be found at: http://
www.mercedes.me MBUX multimedia sy
stem 345

R
The service has been activated. Multimedia system:
4 © 5
Navigation 5
ª Where to? On-board sear
chwith theke ypad
De stination ent ryuses the on-board sear chof
th e database stored in the multimedia sy stem.
The count ryin which theve hicle is located is set
1. #
Enter the POI or the address using theke y‐
board (in the image) or using handwriting re
cognition 6in input line 2. The entries
can be made in any order.
During destination entr y,suggestions are
of fere d in 3bythe multimedia sy stem. Des‐
tination selection take s place in list 3or
with 5a. The
following ent ries can be made, forex am‐
ple:
R City, stre et, house number
R Street,to wn
R Postcode
R POI name 346
MBUX multimedia sy stem

R
POI categories, e.g. Parking
R Town, POI name
R Telephone number, if this is available for
th e POI
R Contact name
Example of quick address ent ry:
R Ifyo u are sear ching forKö nigsstraße in
St utt gart,fo rex ample, you can en ter
ST UT and KÖN.
R Ifyo u are sear ching for a POI in theUn i‐
te d Kingdom, forex ample, you can en ter
THE SHARD.
If yo uwo uld like totry out bo thexamples,
yo u may also need tochange the count ry. #
Alternati vely, use voice input 8. #
Toswitch tohandwriting recognition:
select 6. #
Write thech aracter on theto uchpad. The let‐
te rs can be written next toeach other or
abo veeach other (/ page 323). #
Toreturn toentry using theke yboard:
select _. or #
Press theto uchpad. #
Todel ete an entr y:select 4.
The characters are dele ted individually.
or #
Ifch aracters ha vebeen entered in 2, select
£ nexttothe input line.
The comple teentry is dele ted. #
Toswitch toupper-case or lo wer-case let‐
ters :select B. #
Toswitch todigits, special characters
and symbols: selectA.
123 changes toABC.
Displ ayB changes to#+=. #
Select Band switch toadditional special
ch aracters. #
Toenter a space: select7. #
Toset the language: select9. #
Select the language.
% This function is useful for countries in which
se veralch aracter sets are suppo rted. An ex
ample is Russia, which uses Cyrillic and
Latin characters. #
Tochange the count ry:select country indi‐
cator 1. #
Enter the count ryindicator, e.g. Ffo rFr ance.
The list is filtered. #
Select the count ryon list 3.
The destination can be entered. #
Toaccept a destination: selectthe destina‐
tion in list 3. #
Ifth e destination is ambiguous, select the
destination in the list.
The destination address is shown. The route
can be calculated.
Using online sear ch
% Requirements: the media display sho wsan
In te rn et connection wi tha double-ar row
symbol in thest atus line.
Online sear chis not available in all countries.
De stination ent ryuses online map services. If
th e on-board sear chfinds no suitable de stina‐
tions or if youch ange countries, the online
sear chisavailable. MBUX multimedia sy
stem 347