MERCEDES-BENZ EQC SUV 2019 Owners Manual

Obser
vethefo llowing information: Cleaning
Avoiding dama getothe decorative foil
R For cleaning, use plenty of water and a mild cleaning agent without
additives or abrasive substances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediately, where possible, whilst avoiding rubbing
to o hard. There is otherwise a risk of damaging the decorative foil
ir re parably.
R Ifth ere is dirt on thefinish or if the decorative foil is dull: use the
Pa int Cleaner recommended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and rinse off the treated
areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Toprev ent waterst ains, dry a foil-wrapped vehicle with a soft,
absorbent clo thafte reve rycar wash. R
The service life and colouring of decorative foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po lishing will ha vethe ef fect of
shining thefo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative foils with wax.Pe rm anent
st ains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer. In
the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil. %
Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. 468
Maintenance and care

Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or wiper blades,
you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. Obser
vethefo llowing information: Note
s on cleaning and car eA voiding vehicle damage
Wheels/rims Usewate r and acid-free wheel cleaners. R
Do not use acidic wheel cleaners toremo vebrake dust.
This could damage wheel bolts and brake components.
R Toavoid cor rosion of the brake discs and brakepads, drive
th eve hicle for a few minutes af ter cleaning before parking
it. The brake discs and brakepads warm up and dry out.
Wi ndo ws
Clean windowsinside and outside with a damp clo thand with
a cleaning agent recommended for Mercedes-Benz. Do not use dry clo
ths or abrasive or sol vent-based cleaning
agents toclean the inside of windo ws.
Wi per blades
Fold out the wiper blades and clean them using a damp clo th.D o not clean the wiper blades too of ten.
Ex terior lighting
Cleanthe lenses with a wet sponge and mild cleaning agent,
e.g. car sha mpoo. Only use cleaning agents or cleaning clo
thsth at are suitable
fo r plast ic lenses. Maintenance and care
469

Note
s on cleaning and car eA voiding vehicle damage
Ve hicle soc ket
(high-volta gebat‐
te ry Use clean
water and a soft clo thtoclean theve hicle soc ket. Do not use a high-pressu recleaner or cleaning agents (e.g.
soap).
Senso rs
Cleanthe sensors in the front and rear bumper and in the
ra diator grille with a soft clo thand car shampoo. When using a high-pressure cleaner, main
tain a minimum dis‐
ta nce of 30 cm.
Re versing camera
and 360° Camera R
Open the camera co ver with the multimedia sy stem
(/ page 238) .
R Use clean water and a soft clo thtoclean the camera lens. Do not use a high-pressure cleaner.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. 47 0
Maintenance and care

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing information: Cleaning and car
eA voiding vehicle damage
Seat belts Clean with lukewarmand soapy water. R
Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toove r 80 °C or
ex posing them todirect sunlight.
Display Cleanthe sur face carefully wi tha mic rofibre clo thand a suit‐
able display care product (TFT/LCD). R
Swit choff the display and let it cool down.
R Do not use any other cleaning products.
Plastic trim R
Clean with a damp microfibre clo th.
R For heavy soiling: use care product recommended for
Mercedes-Benz. R
Do not attach sticke rs,fi lms or similar materials.
R Do not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim. Maintenance and care
471

Cleaning and car
eA voiding vehicle damage
Re alwo od/t rim ele‐
ments R
Clean wi tha mic rofibre clo th.
R Blackpiano-lac quer look: clean with a damp clo thand
soapy water.
R For heavy soiling: use care product recommended for
Mercedes-Benz. Do not use sol
vent-based cleaning agents, polishes or waxes.
Ro of lining
Clean with a brush or dry shampoo.
Carpet Use carpet andtextile cleaning agents recommended for
Mercedes-Benz.
Genuine leather
seat co vers R
Clean with a damp clo thand then wipe with a dry clo th.
R Leather care: use leath er care agentsthat ha vebeen rec‐
ommended for Mercedes-Benz. R
Do not allow th e leathertobecome too damp.
R Do not use a microfibre clo th.
DINAMICA seat cov‐
ers Clean with a damp clo
th.D o not use a microfibre cloth.
Imitation leather
seat co vers Clean with a damp clo
thand 1% soapy water. Do not use a microfibre clo th.
Clo thseat co vers
Clean with a damp mic rofibre clo thand 1% soapy water and
allow todry. 472
Maintenance and care

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in the saf etyve st
compa rtments in the driver's and front
passenger door stowage compartments. #
Toremo ve:pull out sa fety vest bag 1by
loop 2. #
Open saf etyve st bag 1and pull out the
saf etyve st.
% There are also saf etyve st compa rtments in
th ere ar door stowage compartments in
which saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st The
requ irements defined bythe legal standard
are on ly fulfilled if the saf etyve st isthe cor rect
size and is fully closed.
The saf etyve st must be replaced in thefo llowing
situations:
R there flective strips are damaged or dirty
R the maximum permissible number of washes
is exc eeded
R thefluorescence has faded Wa
rning triangle Re
moving the warning triangle Breakdown assis
tance 473

#
Open load compartment floor 1. #
Remo ve wa rning triangle 2.
Setting up thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and attach at theto p using upper
press-stud 2. #
Fold legs 3down and out tothe side. Fi
rs t-aid kit (soft-sided) overview Fir
st-aid kit (so ftsided) 1is in the load com‐
partment in the left-hand stowage net. Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher in the driver's foot we ll
may impede pedal tra vel or block a
depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
Moreo ver,th efire extinguisher can be flung
around in the driver's foot we ll and injure the
driver or other vehicle occupants. #
Alw aysstow and secure thefire extin‐
guisher properly in the brac ket. #
Do not remo vethefire extinguisher
while driving. 474
Breakdown assis tance

#
Left-hand drive vehicle: pulltab1
upwards. #
Remo vefire extinguisher 2. Flat tyre
Note
s onflat tyres &
WARNING Risk of an accident when
driving wi thaflat tyre
A flat tyre great lyimpairs driving characteris‐
tics, as well as steering and braking. #
Do not drive with a flat tyre. #
Remo vetheflat tyre and fit th e spare
wheel or consult a qualified specialist
wo rkshop. In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page415).
R Allvehicles: change the wheel
(/ page 502).
% The emer gency spa rewheel is only available
in cer tain countries. TIREFIT kit
storage location The TIREFIT kit is located under
the load com‐
partment floor. 1
Tyre inflation compressor
2 Tyre sealant bottle
% You can find information on the po wer cate‐
gory (LK) and/or electrical data on the back
of the tyre inflation compressor:
R LK2 – 12V/15 A,180W, 0.8 kg Breakdown assis
tance 475

At
a distance of appr oximately 1 m tothe
tyre inflation compressor and appr oximately
1. 6 m abo vethe ground, thefo llowing sound
pressure le vels apply:
R Emission sound pressure le vel L
PA
83 dB (A)
R Sound po wer le vel L
WA 91
dB (A)
The tyre inflation compressor is mainte‐
nance-free. If there is a malfunction, please
conta ct aqualified specialist workshop. Using
the TIREFIT kit Re
quirements:
R Tyre sealant bottle and tyre inflation com‐
pressor (/ page475).
R TIREFIT sticker
R Gloves (depending on theve hicle equipment)
Yo u can use TIREFIT tyre sealant toseal per fora‐
tion dama geof up to4 mm, particularly those in
th e tyre contac t surface. You can use TIREFIT in
outside temp eratures down to-20 °C. &
WARNING Risk of accident when using
tyre sealant
In thefo llowing situations in particular, the
tyre sealant is unable toprov ide suf ficient
breakdown assis tance, as it is unable toseal
th e tyre properly:
R there are cuts or punctures in the tyre
lar gerth an those pr eviously mentioned.
R the wheel rim is dama ged.
R you ha vedriven at very low tyre pres‐
sures or on a flat tyre. #
Do not drive on. #
Consult a qualified specialist workshop. &
WARNING Risk of inju ryand poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and cau‐
ses ir rita tion. Do not allow it tocome into
contact wi thyour skin, eyes or clo thing, and
do not swallow it. Do not inhale any vapours.
Ke ep the tyre sealant away from children. Obser
vethefo llowing if you come into con‐
ta ct wi th the tyre sealant: #
Rinse off the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor‐
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallowe d,
th oroughly rinse out your mouth imme‐
diately and drink plenty of water.Do not
induce vomiting and seek medical
attention immediately. #
Change out of clo thing which has come
into con tact wi thtyre sealant immedi‐
ately. #
If an alle rgic reaction occurs, seek med‐
ical attention immediatel y. *
NO
TEOverheating due tothe tyre infla‐
tion compressor running too long #
Do not runth e tyre inflation compres‐
sor for longer than ten minu tes without
inter ruption. 476
Breakdown assis tance

Comply with
the manufacturer's saf ety no tes on
th est icke r on the tyre inflation compressor.
Ha ve the tyre sealant bottle replaced in a quali‐
fi ed specialist workshop every five years. #
Do not remo veany fore ign objects which
ha ve entered the tyre. #
Affix pa rt1 ofthe TIREFIT sticke rto the
instrument clus ter within the driver's field of
vision. #
Affix pa rt2 ofthe TIREFIT sticke r near the
va lve on the wheel with the defective tyre. #
Pull plug 4with the cable and hose 5out
of the tyre inflation compressor housing. #
Push the plug of hose 5into flange 6of
tyre sealant bottle 1until the plug engages. #
Place tyre sealant bottle 1head down wards
into recess 2ofthe tyre inflation compres‐
sor. #
Remo vetheva lve cap from valve 7 onthe
fa ulty tyre. #
Screw filling hose 8onto valve 7. #
Insert plug 4into a 12V soc ket in your
ve hicle. #
Switch on the ignition. #
Press on and off switch 3onthe tyre infla‐
tion compressor.
The tyre inflation compressor is switched on.
The tyre is inflated. Fir st, tyre sealant is pum‐
ped into the tyre. The pressure may brief ly
ri se toappr oximately 500 kPa (5 bar/73 psi). Breakdown assis
tance 477