MERCEDES-BENZ EQC SUV 2019 Service Manual

R
The seat belt tongue is engaged in the
seat belt buckle of the front passenger
seat and the front passenger seat is
unoccupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Depending on
the de tected accident situation,
th e window airbag on the front passenger side
may deplo y.The airbag is deplo yedre ga rdless of
whe ther the front passenger seat is occupied. Pr
otection bythe airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor death due to
incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐ te
ctive function and deployment may even
cause fur ther injuries.
In order toavo idrisks, each vehicle occupant
must alw ays make sure of thefo llowing:
R Fasten seat belts cor rectly. Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Alw ays make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible. When doing so, alw
ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 99).
R Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alw ayske ep your feet on thefloor. Do not
put your feet on the cockpit, forex ample.
Yo ur feet may otherwise be in the deploy‐
ment area of the airbag.
R Ifch ildren are tra velling in theve hicle,
obser vethe additional no tes (/ page 46).
R Alw aysstow and secure objects cor rectl y. 38
Occupant saf ety

Objects in
theve hicle interior may pr event an
airbag from functioning cor rectly. Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation
instructions and, in particular, the no tes on
suitable places for ins tallation. R
There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifi‐
cations tothe airbag co ver
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectly. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page37). &
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of the airbags integra‐
te d into the seats. Consequentl
y,the airbags cann otprotect
ve hicle occupants as they are designed to
do. In addition, the operation of the auto‐
matic front passenger airbag shutoff could
be restricted. #
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. &
WARNING Risk of inju rydue tomalfunc‐
tions of the sensors in the door panelling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ling, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cann otprotect
ve hicle occupants as they are designed to
do. #
Never modify the doors or parts of the
doors. Occupant saf
ety39

#
Alw ays ha vewo rkon the doors or door
panelling car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of inju rydue todeplo yed
airbag
A deplo yed airbag no longer of fers any pro‐
te ction and cannot pr ovide the intended pro‐
te ctive function in theeve nt of an accident. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. St
atus of the front passenger front airbag Fu
nction of the automatic front passenger
airbag shu toff
The automatic front passenger airbag shutoff is
able todetect whe ther the front passenger seat
is occupied bya person or a child restra int sys‐
te m. The front passenger airbag is enabled or
disabled accordingly. When
fitting a child restra int sy stem tothe front
passenger seat, alw ays make sure of thefo llow‐
ing:
R Ensure that thech ild restra int sy stem is posi‐
tioned cor rectly (/ page 52).
R Alw ays obser vethech ild restra int sy stem
manufacturer's ins tallation instructions.
R Never place objects, e.g. cushions, under or
behind thech ild restra int sy stem.
R Fully retract the seat cushion length adjust‐
ment.
R The entire base of thech ild restra int sy stem
must alw aysre st on the sitting sur face of the
front passenger seat.
R The backrest of thefo rw ard-facing child
re stra int sy stem must, as far as possible, be
re sting on the seat backrest of the front
passenger seat.
R The child restra int sy stem must not touch the
ro of or be put under stra in by the head
re stra ints. Adjust the seat backrest inclina‐
tion and the head restra int setting accord‐
ing ly. &
WARNING Risk of inju ryor death due to
objects between the seat sur face and
th ech ild restra int sy stem
Objects between the seat sur face and the
ch ild restra int sy stem could af fect the func‐
tion of the automatic front passenger front
airbag shutoff.
This could result in the front passenger front
airbag not functioning as intended during an
accident. #
Do not place any objects between the
sitting sur face and thech ild restra int
sy stem. #
The entire base of thech ild restra int
sy stem must alw aysre st on the sitting
sur face of the front passenger seat. #
The backrest of thefo rw ard-facing child
re stra int sy stem must, as far as possi‐
ble, be resting on the seat backrest of
th e front passenger seat. #
Alw ays comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions. 40
Occupant saf ety

A pe
rson on the front passenger seat must
obser vethefo llowing information:
R Fasten seat belts cor rectly (/ page 32).
R Sit in an almost upright seat position with
th eir back against the seat backrest.
R Sit with their feet resting on thefloor, if pos‐
sible.
The front passenger airbag may otherwise be
disabled bymis take ,fo rex ample in thefo llowing
situations:
R The front passen ger transfers their weight by
supporting themselves on a vehicle armrest.
R The front passenger sits in such a wayth at
th eir weight is raised from the sitting sur‐
fa ce. &
WARNING Risk of inju ryor death due to
deactivated front passenger airbag
If th ePA SSENGER AIRB AGOFF indicator
lamp is lit, the front passenger airbag is disa‐
bled. It will not be deplo yed in theeve nt of
an accident and cannot pe rform its intended
pr otective function. A person in
the front passenger seat could
th en, forex ample, come into con tact wi th
th eve hicle interior, especially if the person is
sitting too close tothe cockpit.
If th e front passenger seat is occupied,
alw ays ensure that:
R The classification of the person in the
front passenger seat is cor rect and the
front passenger airbag is enabled or disa‐
bled in accordance with the person in the
front passenger seat.
R The front passenger seat has been mo ved
as far back as possible.
R The person is seated cor rectl y. #
Ensu re, bo thbefore and during the jour‐
ne y,that thest atus of the front
passenger airbag is cor rect. If
th e front passenger seat is occupied, the clas‐
sification of the person or child restra int sy stem
on the front passenger seat take s place af terthe
front passenger airbag shutoff self-test. The
PA SSENGER AIR BAG indicator lamps display the
st atus of the front passenger airbag. Alw
ays obser vethe no tes on the function of the
PA SSENGER AIR BAG indicator lamps
(/ page 41).
Fu nction of thePA SSENGER AIR BAG indica‐
to r lamps Ve
hicles without automatic front passenger air‐
bag shutoff ha vea special sticke r af fixe dto the Occupant saf
ety41

side of
the cockpit on the front passenger side
(/ page 66).
Self-test of automatic front passenger airbag
shutoff
When the ignition is switched on, a self-test is
per form ed during which the two PASSENGER
AIR BAG ON and OFF indicator lamps light up
simul taneously.
The status of the front passenger airbag is dis‐
pla yed af terth e self-tes t:
R PASSENGER AIR BAG ON lights up for
60 seconds, subsequently bo thindicator
lamps are off (PASSENGER AIR BAG ON and
OFF): the front passenger airbag is able to
deploy in theeve nt of an accident.
R PASSENGER AIR BAG OFF lights up continu‐
ously: the front passenger airbag is disabled.
It will then not be deplo yed in theev ent of an
accident.
If th ePA SSENGER AIR BAG ON indicator lamp is
off, on lythePA SSENGER AIR BAG OFF indicator
lamp sho ws thest atus of the front passenger
airbag. The PASSENGER AIR BAG OFF indicator
lamp may be lit continuously or be off. If
th ePA SSENGER AIR BAG OFF indicator lamp
and the6 restra int sy stem warning lamp
light up simultaneousl y,the front passenger seat
may not be used. Also in this case, do not fit a
ch ild restra int sy stem tothe front passenger
seat. Ha veautomatic front passenger airbag
shutoff checked and repaired immediately at a
qu alified specialist workshop.
St atus display
If th e front passenger seat is occupied, ensure,
bo th before and during the journe y,that thest a‐
tus of the front passenger airbag is cor rect for
th e cur rent situation.
Af terfitting a rear wa rd-facing child restra int
sy stem tothe front passenger seat:
PA SSENGER AIR BAG OFF must be lit continu‐
ousl y. &
WARNING Risk of inju ryor death from
using a rear wa rd-facing child restra int
sy stem when the front passenger front
airbag is enabled
If yo u secure a child in a rear wa rd-facing
ch ild restra int sy stem on the front passenger
seat and thePA SSENGER AIR BAG OFF indi‐
cator lamp is off, the front passenger airbag
can deploy in theev ent of an accident.
The child could be stru ck bythe airbag.
Alw ays ensure that the front passenger air‐
bag is disabled. The PASSENGER AIR BAG
OFF indicator lamp must be lit.
NEVER use a rear wa rd-facing child restra int
sy stem on a seat pr otected byan ENABLED
FRONT AIRB AGin front of it, DE ATH or SERI‐
OUS INJU RYtotheCH ILD can occur. When
fitting a child restra int sy stem tothe front
passenger seat, obser vetheve hicle-specific
information (/ page67).
Depending on thech ild restra int sy stem and the
st ature of thech ild, thePA SSENGER AIR BAG
OFF indicator lamp may be off. In this case, do 42
Occupant saf ety

not
fit th ere ar wa rd-facing child restra int sy stem
to the front passenger seat.
Ins tead, fit th ere ar wa rd-facing child restra int
sy stem toa suitable rear seat.
Af terfitting a forw ard-facing child restra int
sy stem tothe front passenger seat: depend‐
ing on thech ild restra int sy stem and thest ature
of thech ild, PASSENGER AIR BAG OFF may be lit
continuously or be off. Alw ays obser vethefo l‐
lowing information. &
WARNING Risk of inju ryor death due to
incor rect positioning of thefo rw ard-
fa cing child restra int sy stem
If yo u secure a child in a forw ard-facing child
re stra int sy stem on the front passenger seat
and you position the front passenger seat too
close tothe cockpit, in theeve nt of an acci‐
dent, thech ild could:
R Come into con tact wi th theve hicle inte‐
ri or if thePA SSENGER AIR BAG OFF indi‐
cator lamp is lit, forex ample.
R Bestru ck bythe airbag if thePA SSENGER
AIR BAG OFF indicator lamp is off. #
Alw ays mo vethe front passenger seat
as far back as possible and fully retract
th e seat cushion length adjustment.
Alw ays make sure that the shoulder belt
st ra p is cor rectly routed from the seat
belt outlet on theve hicle tothe shoul‐
der belt guide on thech ild restra int sys‐
te m. The shoulder belt stra p must be
ro uted forw ards and down wards from
th e seat belt outlet. If necessar y,adjust
th e seat belt outlet and the front
passenger seat accordingly. #
Alw ays obser vethech ild restra int sys‐
te m manufacturer's ins tallation instruc‐
tions. When
fitting a child restra int sy stem tothe front
passenger seat, obser vetheve hicle-specific
information (/ page67).
If a person is sitting on the front passenger
seat: PASSENGER AIR BAG OFF may be lit con‐
tinuously or be off, depending on the person's
st ature. A person on
the front passenger seat must
alw ays obser vethefo llowing information:
R Ifth e front passenger seat is occupied byan
adult or a person with a stature cor respond‐
ing tothat of an adult, thePA SSENGER AIR
BA G OFF indicator lamp must be off. This
indicates that the front passenger airbag is
enabled.
If th ePA SSENGER AIR BAG OFF indicator
lamp is lit continuousl y,an adult or person
with a build cor responding tothat of an adult
should not use the front passenger seat.
Ins tead, they should use a rear seat.
R Ifth e front passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), thePA SSENGER AIR BAG OFF
indicator lamp either lights up continuously
or remains off, depending on there sult of the
classi fication.
- Ifth ePA SSENGER AIR BAG OFF indicator
lamp is off: mo vethe front passenger
seat as far back as possible, or the per‐
son of smaller stature should use a rear
seat. Occupant saf
ety43

-
Ifth ePA SSENGER AIR BAG OFF indicator
lamp is lit continuously: the person of
smaller stature should not use the front
passenger seat. &
WARNING Risk of inju ryor death when
th ePA SSENGER AIR BAG OFF indicator
lamp is lit
If th ePA SSENGER AIR BAG OFF indicator
lamp remains lit af terth e sy stem self-test,
th e front passenger airbag is disabled. It will
not be deplo yed in theeve nt of an accident.
In this case, the front passenger airbag can‐
not per form its intended pr otective function,
e.g. when a person is seated in the front
passenger seat.
That person could, forex ample, come into
con tact wi th theve hicle interior, especially if
th e person is sitting too close tothe cockpit.
If th e front passenger seat is occupied,
alw ays ensure that:
R The classification of the person in the
front passenger seat is cor rect and the front passenger airbag is enabled or disa‐
bled in accordance with
the person in the
front passenger seat.
R The person is sea ted proper lywith a cor‐
re ctly fastened seat belt.
R The front passenger seat has been mo ved
as far back as possible. Be sure
toalso obse rveth efo llowing fur ther
re lated subjects:
R Child restra int sy stem on the front passenger
seat (/ page67).
R Suitable positioning of thech ild restra int sys‐
te m (/ page 52). PRE-SAFE
®
sy stem PRE-
SAFE®
(anticipa tory occupant pr otec‐
tion) PRE-
SAFE®
is able todetect cer tain critical driv‐
ing situations and implement pre-em ptive meas‐
ures toprotect theve hicle occupants. PRE-SAFE
®
can implement thefo llowing meas‐
ures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Closing the side windo ws.
R Vehicles with sliding sunroof: closingthe
sliding sunroof.
R Vehicles with memory function: moving
th e front passenger seat toa more favo ura‐
ble seat position.
R PRE-SAFE ®
Sound: pr ovided that the multi‐
media sy stem is switched on, generates a
brief noise signal tostimulate the innate pro‐
te ctive mechanism of a person's hea ring.
* NO
TEDama gecaused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat posi‐
tion may result in damage tothe seat and/or
th e object. #
Stow objects in a suitable place. 44
Occupant saf ety

Re
versing the PRE- SAFE®
sy stem measures If an accident did not occur,
the pre-em ptive
measures that we retak en are reve rsed.
Yo u will need toper form certain settings your‐
self. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. Fu
nction of PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) PRE-
SAFE®
PLUS can de tect cer tain impacts,
particular lyan imminent rear impact, and take
pre-em ptive measures toprotect theve hicle
occupants. These measures cannot necessarily
pr eve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher flashing frequenc y. R
Increasing brake pressure when theve hicle
is stationar y.This brake application is cancel‐
led automatically when theve hicle pulls
aw ay.
If an accident did not occur, the pre-em ptive
measures that we retake n are reve rsed.
Sy stem limits
The sy stem will not initiate any action in thefo l‐
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The sy stem will not initiate any braking applica‐
tion in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space
while using Active Parking Assist Safely transporting
children in theve hicle Alw
ays obser vewhen children are tr avelling
in theve hicle %
Also strictly obser vethe saf ety no tesfo rthe
specific situation. In this wa yyo u can recog‐
nise po tential risks and avoid dangers if chil‐
dren are tr avelling in theve hicle
(/ page 46).
Be diligent
Bear in mind that neglecting tosecure a child in
th ech ild restra int sy stem may ha veserious con‐
sequences. Alw ays be diligent in securing a child
carefully before everyjou rney.
To impr oveprotection forch ildren younger than
12 years old or under 1.50 m in height,
Mercedes-Benz recommends you obse rvethe
fo llowing information:
R Alw ays secure thech ild in a child restra int
sy stem suitable forth is Mercedes-Benz vehi‐
cle.
R The child restra int sy stem must be appropri‐
ate tothe age, weight and size of thech ild. Occupant saf
ety45

R
The vehicle seat must be suitable forfitting a
ch ild restra int sy stem (/ page 52).
Ac cident statistics show that children secured
on there ar seats are general lysafer than chil‐
dren secured on the front seats. Forth is reason,
Mercedes-Benz strongly advises that youfit a
ch ild restra int sy stem toare ar seat.
Generic term"child restra int sy stem"
The generic term child restra int sy stem is used
in this Owner's Manual. A child restra int sy stem
is, forex ample:
R a baby car seat
R are ar wa rd-facing child seat
R afo rw ard-facing child seat
R ach ild boos ter seat with a backrest and seat
belt guide
Mercedes-Benz recommends using a child
boos ter seat with a backrest.
The child restra int sy stem must be appropriate
to the age, weight and size of thech ild. Observing la
wsand legal requ irements
Alw ays obser vethe legal requ irements when
using a child restra int sy stem in theve hicle.
Make sure that thech ild restra int sy stem is
appr oved in accordance with theva lid test speci‐
fi cations and guidelines. Further information can
be obtained at a qualified specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre forth is purpose.
Only use appr ovedch ild restra int sy stems
Only child restra int sy stems that meet thefo l‐
lowing UNECE standards are permit tedfo r use in
th eve hicle:
R UN-R44
R UN-R129 (i-Size child restra int sy stems)
Information on child restra int sy stem appr oval
categories and de tails on the appr oval label on
th ech ild restra int sy stem (/ page 53). De
tecting risks, avoiding dan ger Securing sy
stems forch ild restra int sy stems
in theve hicle
Only use thefo llowing securing sy stems forch ild
re stra int sy stems:
R the ISOFIX or i-Size mounting brac kets
R theve hicle's seat belt sy stem
R theTo pTe ther anchorages
Fitting an ISOFIX or an i-Size child restra int sys‐
te m is prefer red.
Simply attaching tothe securing rings on the
ve hicle can reduce therisk of fitting thech ild
re stra int sy stem incor rectly.
When secu ring a child with the integrated seat
belt of the ISOFIX or i-Size child restra int sys‐
te m, alw ays comply with the permissible gross
we ight forth ech ild and child restra int sy stem
(/ page 59).
Ad vantage of a rear wa rd-facing child
re stra int sy stem
It is preferable totranspo rta baby or a small
ch ild in a suitable rear wa rd-facing child restra int 46
Occupant saf ety

sy
stem. In this case, thech ild sits in the oppo‐
site direction tothe direction of tra vel and faces
ba ckwa rds.
Babies and small children ha vecompa ratively
we ak neck muscles in relation tothe size and
we ight of their head. The risk of injury tothe cer‐
vical spine during an accident can be reduced in
a re ar wa rd-facing child restra int sy stem.
Alw ays secure a child restra int sy stem cor‐
re ctly &
WARNING Risk of inju ryor death caused
by incor rect ins tallation of thech ild
re stra int sy stem
If th ech ild restra int sy stem is incor rectly
ins talled on a suitable seating position, it
cannot per form its intended pr otective func‐
tion.
The child cannot be restra ined in theeve nt of
an accident, heavy braking or a sudden
ch ange of direction. #
Alw ays comply with the manufacturer's
ins tallation instructions forth ech ild
re stra int sy stem and its cor rect use. #
Makesure that the entire base of the
ch ild restra int sy stem alw aysre sts on
th e sitting sur face of the seat. #
Never place objects under or behind
th ech ild restra int sy stem, e.g. cush‐
ions. #
Alw ays use child restra int sy stems with
th e original co ver designed forth em. #
Alw aysre place damaged co vers with
ge nuine co vers. &
WARNING Risk of inju ryor death from
unsecured child restra int sy stems in the
ve hicle
If th ech ild restra int sy stem is not cor rectly
ins talled or secured, it could release in the
ev ent of an accident, sudden braking or a
sudden change in direction.
The child restra int sy stem could be flung
around and hit vehicle occupants. #
Alw aysfit ch ild restra int sy stems cor‐
re ctly, even when not in use. #
Alw ays comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions. R
Alw ays obser vethech ild restra int sy stem
manufacturer's ins tallation and operating
instructions as well as theve hicle-specific
information:
- Fitthe ISOFIX or i-Size child restra int sys‐
te m to there ar seat (/ page 59).
- Secure thech ild restra int sy stem with the
seat belt on there ar seat (/ page 65).
- Secure thech ild restra int sy stem with the
seat belt on the front passenger seat
(/ page 68). Obser vethe specific
instructions forth ere ar wa rd-facing and
fo rw ard-facing child restra int sy stems
(/ page 67).
If th e front passenger seat is occupied,
ensure, bo thbefore and during the jour‐
ne y,that thest atus of the front Occupant saf
ety47