key MERCEDES-BENZ EQC SUV 2019 Owners Manual

Obser
vewhen stopping or parking &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people –particularly children – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
ev en fata l injury! #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. Occupant sa
fety 49

Child saf
ety loc ks Ac
tivating/deactivating the child saf ety lock
fo r the rear doors &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people –particularly children – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
ev en fata l injury! #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are tra velling in theve hicle, they
could, in pa rticular:
R open doors, thereby endangering other
persons or road users
R get out and be stru ck byoncoming traf fic
R operate vehicle equipment and become
trapped, forex ample #
Alw ays activate thech ild saf ety loc ks
ins talled if children are tra velling in the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe Digital Vehicle
Ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. Occupant saf
ety69

Key
Overview of
key functions &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
* NO
TEDama getotheke y caused by
magnetic fields #
Keep theke yaw ay from strong mag‐
netic fields. %
The key may vary from the one shown in the
diagram, depending on theve hicle equip‐
ment. 1
Locks
2 Battery check lamp
3 Unloc ks
4 Opens/closes theta ilgate
% If battery check lamp 2does not light up
af te r pressing theÜ orß button, the
battery is dischar ged.
Re placing theke y bat tery ( / page 74).
The key loc ksand unlo cksth efo llowing compo‐
nents:
R the doors
R the soc ketflap 72
Opening and closing

R
theta ilgate
If th eve hicle is not opened within appr oximately
40 seconds af ter unlocking, it loc ksagain. Anti-
th eft pr otection is primed again.
Do not keep theke yto get her with electronic
devices or me tal objects. This can af fect the
ke y's functionalit y. Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te:
The selected setting forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countri es, including German y,using
th e acoustic locking verification signal is for‐
bidden bytraf fic la ws(in accordance with
§16 Para. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regu‐ lations. In countri
es wherethe use of this
function is forbidden, this function is not
activated in theve hicle and must not be acti‐
va ted. Changing
the unlocking settings Po
ssible unlocking functions of theke y:
R cent ral unlocking
R unlocking the driver's door and soc ketflap #
Toswitch between settings: pressthe
Ü andß buttons simultaneously for
appr oximately six seconds until the battery
ch eck lamp flashes twice.
Options if the unlocking function forth e driver's
door and soc ketflap has been selec ted:
R pressing theÜ button a second time cen‐
trally unloc kstheve hicle
R Vehicles with KEYLESS-GO: ifyo uto uch
th e inner sur face of the door handle on the
driver's door, only the driver's door and
soc ketflap are unlo cked. Deactivating the
key functions If
yo u do not use theve hicle or a keyfo r an
ex tended pe riod of time, you can reduce the
energy consum ption of there spective key.Todo
so, deactivate theke y functions. #
Todeactivate: presstheß button on the
ke y twice in quick succession.
The battery check lamp of theke yflashes
twice brief lyand lights up once. #
Toactivate: press any button on thekey.
% When theve hicle is star ted with theke y in
th estow age compartment of the cent recon‐
sole, theke y functions are automatical ly
activated (/ page165). Opening and closing
73

Re
moving/inserting the eme rgency key #
Toremo ve:press release knob 1.
Emer gency key2 is pushed out slight ly.#
Pull out emer gency key2 until it en gage s in
th e intermediate position. #
Press release knob 1again and fully
re mo veemer gency key2. #
Toinser t:press release knob 1. #
Insert emer gency key2 tothe intermediate
position or fully until it engages.
% You can use the intermediate position of
emer gency key2 toattach theke yto akey
ri ng. Re
placing the key battery &
DANG ER Serious damage tohealth
caused byswallowing batteries
Batteries contain toxic and cor rosive sub‐
st ances. Swallowing bat teries may cause
serious damage tohealth.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Re
quirements:
R Yourequ ire a CR 2032 3 V cell batter y.
Mercedes-Benz recommends that you ha vethe
battery replaced at a qualified specialist work‐
shop. #
Remo vethe emer gency key ( / page 74). 74
Opening and closing

Problems with
thekey Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle. Po
ssible causes:
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. #
Check the battery using the battery check lamp and replace if necessary (/ page74). #
Use the emer gency keyto lock or unlock (/ page74). #
Have theke ych ecked at a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified specialist workshop. #
If necessar y,ha ve the mechanical lock changed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. If
th ere are persons in theve hicle, they can
no longer le aveth eve hicle, e.g. in hazardous
situations. #
Never lea vepersons unattended in the
ve hicle, particularly children, elderly
persons or persons in need of help. 76
Opening and closing

#
Ifth ere are persons in theve hicle, do
not activate the additional door loc k.The additional door lock is automatically activa‐
te d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d.
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
% After locking you can issue a signal with the
horn.
Yo u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (/ page 98). Un
locking/opening the doors from the inside #
United Kingdom onl y:obser vethe no tes on
th e additional door lock (/ page76). #
Pull door handle 2.
Lo cking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside #
Tounlo ck:press button 1. #
Tolock: press button 2.
This does not lock or unlock the soc ketflap.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey. Opening and closing
77

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Key Requ
irements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair the functionality.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e.78
Opening and closing

Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. #
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 89).
If yo u open theta ilgate from outside it is auto‐
matically unloc ked. Opening and closing
79

Problems with KEYLESS-GO
Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R The key functions ha vebeen deactivated (/ page73).
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. #
Activate theke y functions (/ page73). #
Check the battery using the battery check lamp and replace if necessary (/ page74). #
Use the emer gency keyto unlo ckor lock theve hicle (/ page74). #
Have theve hicle and keych ecked at a qualified specialist workshop. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. 80
Opening and closing