door lock MERCEDES-BENZ EQC SUV 2021 Owners Manual

1
Operates the memory function →
105
2 Adjusts the seats electrically →
98
3 Switches the seat heating on/off →
100
4 Switches the seat ventilation on/o ff →
101
5 Operates the outside mir rors →
13 5
6 Opens/closes theta ilgate →
78
7 W Opens/closes theright side window →
83
8 W Opens/closes the left side window →
83
9 W Opens/closes there ar right side win‐
dow →
83
A W Opens/closes there ar left side wind ow→
83
B Child saf ety lock forth ere ar side wind ows →
68 C
Opens the door →
74
D &%Loc ks/unloc kstheve hicle →
74
E Adjusts the seat fore -and-aft position →
94
F Only vehicles with Seat Comfort Package:
adjusts the seat cushion length →
96
G Adjusts the 4-w aylumbar support →
98
H Seat adjustment using the multimedia sy stem →
100
I Adjusts the head restra ints →
98
J Only vehicles with Seat Comfort Package:
adjusts the seat cushion inclination →
96
K Adjusts the seat height →
96
L Adjusts the seat backrest inclination →
96 At
aglance – Door operating unit and seat adjustment 13

Child saf
ety loc ks Ac
tivating or deactivating the child saf ety
lock for the rear doors &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in pa rticular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Dangertolife due toexpo‐
sure toextreme heat or cold in theve hi‐
cle
If people, particularly children, are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious
injury or danger tolife. #
Never lea vepersons, children in partic‐
ular, unat tended in theve hicle. &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are tra velling in theve hicle, they
could, in pa rticular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample. #
Alw ays activate the ins talled child
saf ety loc ksifch ildren are tra velling in
th eve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. Ve
hicles forth eUni ted Kingdom: obser vethe
impor tant sa fety no tes in the "No tes on the addi‐
tional door lock" section. Occupant saf
ety67

There are
child saf ety loc ksforth ere ar doors
and there ar side wind ows.
The child saf ety lock on there ar doors secures
each door separatel y.The doors can no longer
be opened from the inside. #
Press the le ver in direction 1(activate) or
2 (deactivate). #
Make sure that thech ild saf ety loc ksare
wo rking properly. Ac
tivating and deactivating the child saf ety
lock for the rear side windo ws #
Toactivate/deacti vate:press button 2.
The rear side wind owcan be opened or
closed in thefo llowing cases:
R indicator lamp 1is lit: via the switch on
th e driver's door R
indicator lamp 1is off: via the switch on
th e cor responding rear door or driver's
door Note
s on pets in theve hicle &
WARNING Risk of accident and inju ry
due toanimals left unsecured or unat‐
te nded in theve hicle
If yo u lea veanimals in theve hicle unatten‐
ded or unsecured, they could press buttons
or switches, for ins tance.
An animal may:
R acti vate ve hicle equipment and become
trapped, forex ample
R swit chsystems on or off and endanger
ot her road users
Un secured animals may be throw n about the
ve hicle in theev ent of an accident, or sudden
st eering and braking manoeuvres, and injure
ve hicle occupants. 68
Occupant saf ety

Key
Fu
nction overview &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in pa rticular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheke y caused by
magnetic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ve
hicle key
1 Locks
2 Indicator lamp 3
Unloc ks
4 Opens/closes theta ilgate
% If indicator lamp 2does not light up af ter
pressing theÜ orß button, the bat‐
te ry iswe ak or possibly dischar ged. Re place
th e battery as soon as possible.
Re place theke y bat tery ( / page 72).
The key loc ksand unlo cksth efo llowing compo‐
nents:
R doors
R socketflap
R tailgate
If th eve hicle is not opened within appr oximately
40 seconds af ter unlocking, it loc ksagain. Anti-
th eft pr otection is primed again.
Do not keep theke yto get her with electronic
devices or me tal objects. This can af fect the
ke y's functionalit y.70
Opening and closing

Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te:
The selected setting forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countri es, including German y,using
th e acoustic locking verification signal is for‐
bidden bytraf fic la ws(in accordance with
§16 Para. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regu‐
lations. In countri es wherethe use of this
function is forbidden, this function is not
activated in theve hicle and must not be acti‐
va ted. Changing
the unlocking settings Po
ssible unlocking functions of theke y:
R Central unlocking R
Unlocking the driver's door and soc ketflap #
Toswitch between settings: pressthe
Ü andß buttons simultaneously for
appr oximately six seconds until the indicator
lamp flashes twice.
Options if the unlocking function forth e driver's
door and soc ketflap has been selec ted:
R Tounlo cktheve hicle centrall y:press the
Ü button twice.
R Vehicles with KEYLESS-GO: ifyo uto uch
th e inner sur face of the door handle on the
driver's door, only the driver's door and
soc ketflap are unlo cked. Deactivating
the function of thekey Ve
hicles with KEYLESS-GO: ifyo u deactivate
th e function of theke y,the KEYLESS-GO func‐
tions are also deactivated. Access or drive
au thorization byKEYLESS-GO is then no longer
possible with that particular key.Activate the
function of theke y so that all its functions will
again be available. Yo
u can also deactivate the function of thekey
to reduce the energy consum ption of theke y if
yo u do not use theve hicle or a keyfo r an exten‐
ded pe riod of time. #
Todeactivate: presstheß button on the
ke y twice in quick succession.
The key indicator lamp flashes twice brief ly
and lights up once. #
Toactivate: press any button on thekey.
% When theve hicle is star ted with theke y in
th estow age compartment of the cent recon‐
sole, the function of theke y is automatical ly
activated (/ page152). Opening and
closing71

#
Remo vethe emer gency key ( / page 72). #
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the
ar row and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry when doing this. #
Push in battery compartment 3. #
Re-attach co ver1 and push it until it
engages. Problems with
theke y,troublesho oting Yo
u can no lon ger lo ckor unlock theve hicle
Po ssible causes:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 70). #
Replace theke y bat tery, if necessary
(/ page 72). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 77). #
Have theke ych ecked at a qualified specialist
wo rkshop.
There is inter fere nce from a po werful radio
signal source
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines R
mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce.
Yo u ha velost a key #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. Opening and closing
73

&
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil‐
dren, unat tended in theve hicle. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k.The additional door lock is automatically activa‐
te d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d.
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
% After locking you can issue a signal with the
horn. Yo
u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (/ page 92). Un
locking/opening the doors from the inside #
United Kingdom onl y:obser vethe no tes on
th e additional door lock (/ page73). #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside #
Tounlo ck:press button 1. #
Tolock: press button 2. 74
Opening and closing

The soc
ketflap is also loc ked and unloc ked. The
soc ketflap can be opened even if a key is de tec‐
te d in the car.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey.
R Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door on which the
door handle is used are closed.
* NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 maw ay from theve hicle. Obser
vethefo llowing information:
R Information on washing theve hicle in a car
wa sh (/ page 304)
R Information on using a high-pressure cleaner
(/ page 305) #
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 85). Opening and closing
75

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna‐
mome ter Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Remo vethe emer gency key ( / page 72). #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. #
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Opening and closing
77

#
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle.
Note s on closing the tailgate: your vehicle is
equipped with automatic keyre cognition. If a key
belonging totheve hicle is de tected in theve hi‐
cle, theta ilgate will not be loc ked.
No tethat theta ilgate will not be loc ked in the
fo llowing situation:
R You ha veloc kedth eve hicle and close the
ta ilgate while a key belonging totheve hicle
is inside theve hicle.
and
R A second key belonging totheve hicle is not
de tected outside theve hicle.
Au tomatic keyre cognition is only an aid and is
not a substitu teforyo ur attentiveness. #
Before locking, ensure that at least one key
belonging totheve hicle is outside theve hi‐
cle. #
Toclose the tailgate: pulltheta ilgate down‐
wa rds with the handle and let it drop into the
loc k.
Ve hicles with an EASY -PAC K tailgate &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Body parts may become trapped. There may
be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area.
Use one of thefo llowing options tostop the
closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. #
Switch on the po wer supp lyor the ignition. Opening and closing
79