suspension MERCEDES-BENZ EQC SUV 2021 Owners Manual

case
for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety&
WARNING Risk of inju rydue tomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐ essary
repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other
networ ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com‐
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres and high-voltage battery
components may not be visible. Components
damaged in this wa y can unexpec tedly fail or,
in the case of an accident, may no longer
absorb there sulting forc e as intended. 20
General no tes

R
system reactions in special driving situations,
such as airbag deployment or the inter ven‐
tion of stability control sy stems
R information on events leading tovehicle
damage
R charge leve l of the high-voltage batter y,esti‐
mated range
In cer tain cases, it may be requiredtostore data
th at wo uld ha veotherwise been used only tem‐
poraril y.This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the ve
hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement.
To that end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmitted
along with theve hicle identification number to
th e manufacturer. Furthermore, the manufac‐
turer is subject toproduct liability. Forth is rea‐
son the manufacturer also uses operational data
from theve hicle, forex ample, forre calls. These
da ta can also be used toexamine the cus tom‐
er's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individ‐
ual settings in theve hicle and change or reset
th em at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate control settings R
individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB flash drive or MP3 pla yer.If yo u ha ve
entered these data yourself, you can dele tethem
at any time.
This data is transmit ted from theve hicle tothird
parties only at your requ est. This applies, in par‐ General no
tes31

If
th ere is no response to"Foot off the accelera‐
to r" recommendation 3,the segments will
re main white.
The event will be shown for a short time af ter it
has been passed.
If th eeve nt in volves a vehicle in front, the sym‐
bol will be shown in green as soon as there is a
re sponse to"Foot off the accelerator" prom pt
3 .
If th e sy stem does not inter vene du ring the
eve nt ahead, no thing will be displa yed. The sys‐
te m will be passive.
Sy stem limits
ECO Assist can function even more precisely if
th ero ute is adhered towhen route guidance is
active. The basic function is also available with‐
out active route guidance. Notall information
and traf fic situations can be fore seen. The qual‐
ity depends on theav ailable map data.
ECO Assist is on lyan aid. The driver is responsi‐
ble forke eping a safe dis tance from theve hicle
in front, forve hicle speed and for braking in
good time. You must be ready tobrake at all times ir
respective of whe ther the sy stem is
active.
The sy stem may be impaired or may not function
in thefo llowing situations:
R If visibility is poor, e.g. due toinsuf ficient illu‐
mination of thero ad, high lyvariable shade
conditions, rain, sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections.
R Ifth ere is dirt on the windscreen in the area
of the multifunction camera or the camera is
mis ted up, damaged or obscured.
R Ifro ad signs are hard todetect, e.g. due to
dirt, snow or insuf ficient lighting, or because
th ey are obscured.
R Ifth e information on the navigation sy stem's
digital map is incor rect or out of da te.
R If signs are ambiguous, e.g. road signs in
ro adwor ksor in adjacent lanes. Fu
nction of the haptic accelerator pedal In drive prog
rams ; andÍ, the haptic
accelera tor pedal features an additional point of
re sis tance tohelp you drive as ef ficiently as pos‐
sible. DY
NA MIC SELECT switch Fu
nction of theDY NA MIC SELECT switch %
The availability of theÍ drive program is
count ry-dependent.
% The availability of the; drive program is
equipment-dependent.
Use theDY NA MIC SELECT switch tochange
between thefo llowing drive prog rams:
(/ page 160).
Depending on the drive prog ram selected, the
fo llowing vehicle characteristics will change:
R drive
R suspension
R steering
R ESP ® Driving and parking
157

R
pressure point in the haptic accelerator
pedal
% In drive prog rams ; andÍ, an addi‐
tional pressu repoint is activated in the hap‐
tic accelera tor pedal.
R 1st pressu repoint: at appr ox. 50% pedal
tr ave l (only in ;andÍ)
R 2nd pressure point: transition tokick‐
down (alw aysav ailable)
Av ailable drive prog rams
= Individual
R The following vehicle characteristics are indi‐
vidually adjus table:
- drive
- suspension
- steering
C Sport
R maximum po werav ailability
R stability but with a sporty, dynamic setup
R only suit ablefor good road conditions, a dry
ro ad sur face and a clear stre tch of road A
Comfort
R com fortable driving style
R balance between traction and stability
R best balance between ef ficiency and per‐
fo rm ance for all driving situations
R recommended for all road conditions
; Eco
R economical setting of vehicle functions
R balance between traction and stability
R recommended for all road conditions
R 1st pressure point in the haptic accelerator
pedal indicates an ef ficient, economical driv‐
ing style.
R when thero ute option Electric Intelligence is
swit ched on and route guidance is active, a
ch equered flag in the speedome ter indica tes
th e maximum permissible speed recommen‐
ded byactive range moni toring . It is the driv‐
er's ownre sponsibility tocomply wi th them
in order toreach the next scheduled charging
st ation . Í
Í (MaxRange)
R maximum range and consu mption optimisa‐
tion
R particular lyefficient overrun mode and maxi‐
mum ef ficient recuperation in hÃ
R 1st pressure point in the haptic accelerator
pedal:
- automatically limits the speed tothe max‐
imum permissible speed de tected bythe
Tr af fic Sign Assi st
- additionally limits the speed tothe maxi‐
mum permissible speed recommended by
active range moni toring when thero ute
option Electric Intelligence is on andthe
ro ute guidance is active, in order toreach
th e next scheduled charging station.
% Ifth eTr af fic Sign Assi stdoes not de tect a
maximum permissible speed and range mon‐
itoring is inactive, the last specified maxi‐
mum permissible speed is used as the limit
speed. The maximum limit speed set bythe
1st pressu repoint is 140 km/h. 15 8
Driving and pa rking

Ac
tivating/deactivating Active Lane Keeping
Assist
Multimedia sy stem:
4 © 5
Settings 5
Quick access
5 Active Lane Keeping Assist #
Activate or deacti vate the function.
Setting Active Lane Keeping Assist
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Active Lane Keeping Assist
Setting the sensitivity
% The availability of this function is dependent
on the count ry. #
Select Standard ,Sensitive orOff.
Ac tivating or deactivating the haptic warning #
Select Warning.
Ac tivate or deacti vate the function. Fu
nction of there ar axle le vel control sy stem The
rear axle le vel control sy stem ensures a con‐
st ant vehicle le vel on there ar axle, even wi th a
laden vehicle.
The rear axle le vel control sy stem consists of:
R air suspension on there ar axle
R automatic le vel control sy stem for load com‐
pensation Re
versing camera Fu
nction of there ve rsing camera
If yo u ha veactivated the function in the multime‐
dia sy stem (/ page 229), the image from the
re ve rsing camera is shown in the media display
when there ve rsege ar is engaged. Dynamic
guide lines show the path theve hicle will take
with the cur rent steering angle. This helps youto
orient yourself and toavo id obs tacles when
re ve rsing.
The reve rsing camera is only an aid. It is not a
substitute foryo ur attention tothe sur roundings.
The responsibility for safe manoeuvring and
parking remains with you. Make sure that there are no persons, animals or objects
etc., in the
manoeuvring area while manoeuvring and park‐
ing.
% You can open the co ver of there ve rsing
camera manually (/ page 229).
The guide lines in the media display show the
dis tances to yourvehicle. The dis tances dis‐
pl ay ed only apply toroad le vel.
Depending on theve hicle equipment, you can
select from thefo llowing vie ws:
R Normal view
R Wide-angle view
R Trailer view
The area behind theve hicle is displa yed as a
mir ror image, as in the inside rearview mir ror.
Ve hicles without Parking Assist PARKTRONIC
The following camera vie wsare available in the
multimedia sy stem: Driving and parking
223

R
Tyre pressure monitor active :th ete ach-in
process of the sy stem is not yet comple te.
The tyre pressures are already being moni‐
to re d. #
Compare the tyre pressure with there com‐
mended tyre pressure forth e cur rent operat‐
ing condition (/ page 330). Obse rvethe
no tes on tyre temp erature (/ page 329).
% The values displa yed in the on-board com‐
puter may deviate from those of the tyre
pressure gauge as they referto sea le vel.At
high ele vations, the tyre pressure values
indicated bya pressure gauge are higher
th an those shown bythe on-board computer.
In this case, do not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page 329). Re
start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted.
On-boa rdcompu ter:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current tyre pressures as new refer-
ence values? message is shown in the multi‐
function displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored. Be sure
toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 329) Wheel
change Note
s on selecting, fitting and replacing
tyres Yo
u can ask for information rega rding permit ted
wheel/tyre combinations at a Mercedes-Benz
Service Cent re. &
WARNING Risk of inju rythro ugh incor‐
re ct sizes of wheels and tyres
If wheels and tyres of the wrong size are fit‐
te d, the wheel brakes or components in the
brake sy stem and in the wheel suspension
may be damaged. #
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part. 332
Wheels and tyres

It is only permissible
tofit a di fferent wheel
size in theev ent of a flat tyre in order to
drive tothe specialist workshop.
R Only fit tyres of the cor rect size onto the
wheels.
R Do not make any modifications tothe brake
sy stem, the wheels or the tyres.
The use of shims or brake dust shields is not
permitted and may in validate theve hicle's
ge neral operating pe rmit.
R Vehicles with a tyre pressure monitoring
sy stem: allfitted wheels mu stbe equipped
with functioning sensors forth e tyre pres‐
sure monitoring sy stem.
R Attemp eratures below 7°C use winter tyres
or all-season tyres mar ked M+S for all
wheels.
Wi nter tyres bearing thei snowflake
symbol in addition tothe M+S marking pro‐
vide the best possible grip in wintry road
conditions.
R For M+S tyres, only use tyres with the same
tread. R
Obser vethe maximum permissible speed for
th e M+S tyres fitted.
If th is is below theve hicle's maximum speed,
th is must be indicated byan appropriate
label in the driver's field of vision.
R Run in new tyres at moderate speeds forthe
fi rs t10 0 km.
R Replace the tyres af ter six years at the latest,
re ga rdless of wear.
Fo r more information on wheels and tyres, con‐
tac t a qualified specialist workshop.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 329)
R Tyre pressure table (/ page 330)
R Notes on the emer gency spa rewheel
(/ page 342) Note
s on inter changing wheels &
WARNING Risk of inju rythro ugh dif fer‐
ent wheel sizes
Inter changing the front and rear wheels can
se verely impair the driving characteristics.
The disk brakes or wheel suspension compo‐
nents may also be damaged. #
Onlyinter change the front and rear
wheels if the wheels and tyres ha vethe
same dimensions. Inter
changing the front and rear wheels if the
wheels or tyres ha vediffere nt dimensions can
re nder thege neral operating pe rmit in valid.
The wear pat tern s on the front and rear wheels
dif fer:
R front wheels wear more on the tyre shoulder
R rear wheels wear more in the cent reofthe
tyre
Do not drive wi thtyres that ha vetoo little tread
dep th. This significantly reduces traction on wet
ro ads (aquaplaning). Wheels and tyres
335

#
Obser vethe instructions in the
Mercedes-Benz Specifications for Oper‐
ating Fluids 310.1. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
Proportion of antifreeze concentrate in the
engine cooling sy stem:
R A minimum of 50% (antifreeze pr otection
down toabout -37°C)
R A maximum of 55% (antifreeze pr otection
down to-45°C) Note
s on windscreen washer fluid Obser
vethe no tes on operating fluids
(/ page 348). &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. If it comes into con tact wi thhot
components, it may ignite. #
Make sure that windsc reen washer con‐
centra teis not spilled near tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids
which are also suitable for use on plas‐
tic sur faces, e.g. MB SummerFit or MB
Wi nterFit. *
NO
TEBlocked spr aynozzles caused by
mixing windscreen washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windscreen washer flu‐
ids. Do not use distilled or de-ionised
water.Other‐
wise, thefill le vel sensor may be triggered er ro‐
neously.
Re commended windscreen washer fluid:
R abo vefreezing point: e.g. MB SummerFit
R below freezing point: e.g. MB WinterFit
Fo rth e cor rect mixing ratio, referto the informa‐
tion on the antif reeze conta iner.
Mix washer fluid with windsc reen washer fluid all
ye ar round. Ve
hicle data Ve
hicle dimensions The heights speci
fied may vary as a result of the
fo llowing factors:
R tyres
R load
R condition of the suspension
R optional equipment 350
Tech nical da ta

Ste
ering wheel
Ad justing (electrically)........................... 103
Ad justing (manually). ............................. 102
Buttons.................................................. 250
Ca re...................................................... 308
Ope rating the memory function............ 105
St eering wheel heater...........................1 03
Ste ering wheel heater
Ac tivating/deactivating......................... 103
St ow age areas
see Loading
see Stow age space
St ow age comp artments
see Loading
see Stow age space
St ow age space
Armrest................................................. 108
Centre console..................................... .108
Door...................................................... 108
Glo vecompa rtment............................... 108
Stre etnames and house numbers
Displaying..............................................2 71
Suggestions Configuring...........................................2 63Sur
round lighting
Switching on/of f................................... 12 9
Sur round View
see 360° Camera
Suspension Air suspension....................................... 223
Levelre gulation..................................... 223
SV HC (substances of very high con‐
cern) ............................................................. 28
Switch-off del aytime
Exterio r.................................................. 12 8
Interior...................................................1 31
Synchronisation function Activating/deactivating (MBUX mul‐
timedia sy stem).....................................1 41
Sy stem settings
Overview of the sy stem settings
menu.....................................................2 63
Re set function (MBUX multimedia
sy stem).................................................. 267 T
Ta ilgate
Closing.................................................... 78
HANDS-FREE ACCES S............................. 81
Limiting the opening angle......................82
Opening................................................... 78
Opening dimensions.............................. 350
Un locking (emer gency key)..................... 82
Ta ke -back of end-of-life vehicles
Pr otection of the environmen t................. 18
Te ch nical data
Axle load (trailer operation)...................3 54
Fa stening points (trailer hitch)..............3 53
Information........................................... 344
Mounting dimensions (trailer hitch)....... 353
No tes (trailer hitch)............................... 353
Overhang dimension (trailer hitch)........3 53
Re gulatory radio identification.............. 346
To ngue weight...................................... .354
To wing capacity (trailer operation )........ 353
Ve hicle identification plate....................3 46
Te lephone
Connecting a mobile phone (Passk ey)... 277 442
Index