reset MERCEDES-BENZ EQC SUV 2021 Owners Manual

R
system reactions in special driving situations,
such as airbag deployment or the inter ven‐
tion of stability control sy stems
R information on events leading tovehicle
damage
R charge leve l of the high-voltage batter y,esti‐
mated range
In cer tain cases, it may be requiredtostore data
th at wo uld ha veotherwise been used only tem‐
poraril y.This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the ve
hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement.
To that end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmitted
along with theve hicle identification number to
th e manufacturer. Furthermore, the manufac‐
turer is subject toproduct liability. Forth is rea‐
son the manufacturer also uses operational data
from theve hicle, forex ample, forre calls. These
da ta can also be used toexamine the cus tom‐
er's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individ‐
ual settings in theve hicle and change or reset
th em at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate control settings R
individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB flash drive or MP3 pla yer.If yo u ha ve
entered these data yourself, you can dele tethem
at any time.
This data is transmit ted from theve hicle tothird
parties only at your requ est. This applies, in par‐ General no
tes31

#
Tostart automatic operation: pressthe
W button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: press or
pull theW button again.
When theve hicle is switched off, you can con‐
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
Au tomatic reve rsing function of the side win‐
do ws
If an obs tacle impedes a side window du ring the
closing process, the side window will open again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tethere being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R during resetting.
The reve rsing function cannot pr event some‐
one from becoming trapped in these situa‐
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. Au
tomatic function of the side windo ws In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is
switched off:
R if it starts torain Ra
in is de tected byara in sensor on the
windscreen.
R inextreme temp eratures
R afte r a cer tain time (depending on the on-
board electrical sy stem voltage)
R ifth ere is a malfunction in the po wer supply
The side windo wswill be closed as far as the
ve ntilation position.
Ve hicles with a sliding sunroof: the side win‐
do ws will be closed comple tely ifth e sliding sun‐
ro of is open.
If th e side windo wsare obstructed during auto‐
matic closing, the side window concerned will
open again slightl y.The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. 84
Opening and closing

&
WARNING Risk of becoming trapped
despi tethere ve rsing function being
active
In particular, there ve rsing function does not
re act:
R tosoft, light and thin objects, e.g. fingers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The closing process will be stopped. Au
tomatic functions of the sliding sun roof The sliding sunroof will be closed automatically
when
theve hicle has been switched off in the
fo llowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the
windscreen.
R inextreme temp eratures
R afte r a cer tain time (depending on the on-
board electrical sy stem voltage)
R ifth ere is a malfunction in the po wer supp ly
The sliding sunroof will rise at there ar in order
to continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an
automatic closing procedure, thero of will be
opened again slightly. The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. Re
ctifying problems with the sliding sunroof &
WARNING Risk of becoming trapped or
fa ta l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi‐
ately af ter it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunroof cannot be closed and
you
cann otsee the cause.
If th e sliding sunroof is obstructed during closing
and reopens again slightly: #
Immediately af ter auto matic reve rsing, pull
and hold the3 button down again tothe 88
Opening and closing

point of
resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightly: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
Ve hicles without a panorama sliding sun‐
ro of: the sliding sunroof is not operating
smoo thly. #
Reset the sliding sunroof.
Re setting the sliding sunroof #
Push the3 button up tothe point of
re sis tance repeatedly until the sliding sun‐
ro of is fully open. #
Press the3 button for ano ther second. #
Close the sliding sunroof. Ro
ller sunblinds Extending
there ar side window roller sun‐
blinds *
NO
TEDama getothe inertia reel due to
it snapping back If suddenly snapped bac
k,the inertia reel
may be damaged. #
Alw ays mo vethero ller sun blind man‐
uall y. #
Do not drive wi th thero ller sun blind
hooked in and one or more side win‐
do ws open at the same time. #
Pull thero ller sunblind out bytab1 and
hook it onto brac kets 2 attheto p of the
windo w. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key. Opening and closing
89

#
Brief lypress memory button Vandthen
press preset position 4,TorU
within thre e seconds.
An acoustic signal sounds. The settings are
st ored. #
Tocall up: press and hold preset position
button 4,TorU until all the sys‐
te ms are in thestored position.
% When youre lease the preset position button,
st eering wheel, the seat and mir ror setting
functions stop immediatel y.The head-up dis‐
play continues tobe adjus ted. St
ow age areas Note
s on loading theve hicle &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants. There is a
risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone brac kets cann otalw aysre tain
all objects they contain.
The reis a risk of injur y,particularly in the
ev ent of braking manoeuvres or abrupt
ch anges in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe load compartment. Ve
hicles with automatic front passen ger air‐
bag shu toff:objects trapped under the front
passenger seat may inter fere with the function
of the automatic front passenger airbag shutoff
or damage the sy stem. Please obser vethe no tes
on the function of the automatic front passenger
airbag shutoff (/ page 43). &
WARNING ‑ Risk of accident or inju ry
when using the cup holder while the
ve hicle is in motion
The cup holder cannot hold a container
secure while theve hicle is in motion. 106
Seats and stowing

#
If necessar y,fully insert the head restra ints
in there ar seat backrest. #
Tofold the left and right seat backrests
fo rw ard: pullright or left release handle 3. #
Tofold the centre seat backrest for‐
wa rds: pull release cat ch5 of seat back‐
re st 4 forw ards. #
Fold seat backrest 4forw ards. #
If necessar y,reset the driver's or front
passenger seat.
Fo lding back there ar seat backrest &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you may trap your‐
self or a vehicle occupant. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. *
NO
TEDama gecaused bytrapping the
seat belt when folding back the seat
backrest The seat belt could become trapped and
thus
be damaged when the seat backrest is folded
bac k. #
Make sure that the seat belt is not trap‐
ped when folding back the seat back‐
re st. #
Movethe driver's or front passenger seat for‐
wa rds, if necessar y. #
Foldthe cor responding seat backrest 1
back until it engages.
Left and right seat backrests: ifth e seat
backrest is not engaged and loc ked in place,
th is will be shown on the multifunction dis‐
play on the instrument clus ter. 11 0
Seats and stowing

Fo
lding the outside mir rors in/out #
Brief lypress button 1.
Re setting the outside mir rors
% Ifth e battery has been disconnected or com‐
ple tely discharged, the outside mir rors must
be reset. Only then will the automatic mir ror
fo lding function workproperly. #
Brief lypress button 1. Ad
justing the outside mir rors #
Press button 3or4 toselect the outside
mir rorto be adjus ted. #
Press button 2toadjust the position of the
mir rorgl ass.
Engaging the outside mir rors #
Vehicles without electrical lyfolding out‐
side mir rors: manually mo vethe outside
mir ror into the cor rect position. #
Vehicles with electrical lyfolding outside
mir rors:press and hold button 1.
Yo u will hear a click and the mir ror will audi‐
bly click into place. The outside mir ror will
now be set tothe cor rect position. Au
tomatic anti-dazzle mir rors function &
WARNING Risk of acid bu rns and poi‐
soning due tothe anti-dazzle mir ror elec‐
trolyte
Electrolyte may escape if theglass in an
automatic anti-dazzle mir ror breaks. The electrolyte is hazardous
tohealth and
causes ir rita tion. It mu stnot come into con‐
ta ct wi thyour skin, eyes,respiratory or gans
or clo thing or be swallo wed. #
Ifyo u come into contact with electro‐
ly te , obser vethefo llowing:
R Immediately rinse the electrolyte
from your skin with water and seek
medical attention.
R If electrolyte comes into contact
with your eyes, immediately rinse
th em thoroughly with clean water
and seek medical attention.
R Ifth e electrolyte is swallo wed,
immediately rinse your mouth out
th oroughl y.Do not induce vomiting.
Seek medical attention immediately.
R Immedia tely ch ange out of clo thing
which has been con taminated with
electrolyte.
R If an allergic reaction occurs, seek
medical attention immediatel y.13 6
Light and sight

Te
mp erature control indica tor3
3 Displ
ay Meaning
Lights up redT he green LED
fl ashes simul tane‐
ously: overtemp era‐
ture – thech arging
per form ance is
re duced.
The green LED does
not flash: overtemp er‐
ature – thech arging
process is stopped.
Flashes redO vertemperature at
th e mains plug – the
ch arging process is
st opped. Saf
ety sy stem indica tor4 4 Displ
ay Meaning
Flashes redC harging cable mal‐
function – cannot
car ryout thech arging
process, reset the
ch arging cable oper‐
ating unit.
Lights up redW hite LED is off:
po we r supp lymal‐
function – cannot
car ryout thech arging
process, replace the
mains soc ket.
White LED is on: vehi‐
cle malfunction – can‐
not car ryout the
ch arging process,
re set thech arging
cable operating unit. When all
four displ ays light up, thech arging
cable operating unit per form s a self-test. If
te mp erature monitor 3indicates a malfunc‐
tion, it may help toprotect thech arging cable
from direct sunlight.
To reset thech arging cable operating unit: if
saf ety sy stem 4indicates a charging cable mal‐
function or theve hicle, firs tre set thech arging
cable operating unit. Todo this, disconnect the
ch arging cable from theve hicle and from the
mains soc ket and waitfor appro ximately 5 sec‐
onds. If the malfunction persists af terth ech arg‐
ing cable is reconnected, charging at the mains
soc ket is not possible. The charging cable must
be replaced or theve hicle's charging connection
must be checked at a qualified specialist work‐
shop, depending on the indicator. Fu
nctions of the indica tor lamps on the vehi‐
cle soc ket %
Depending on the national version, your
ve hicle is equipped with one of thefo llowing
ve hicle soc kets.
The soc ketflap is centrally loc ked and unloc ked
to ge ther with theve hicle. 17 0
Driving and pa rking

tion
tothis rest area. This function can be activa‐
te d and deactivated in the multimedia sy stem.
If AT TENTION ASSIST is deactivated, theÛ
symbol appears in the assis tance graphic in the
Instrument Display when the drive sy stem is
st ar ted. ATTENTION ASSIST is activated auto‐
matically when the drive sy stem is re-sta rted.
The last selected sensitivity le velre mains stored.
Sy stem limits
AT TENTION ASSIST is active in the 60 km/h to
200 km/h speed range.
Pa rticular lyin thefo llowing situations, ATTEN‐
TION ASSIST only functions in a restricted man‐
ner and warnings may be dela yed or not occur:
R Ifyo u ha vebeen driving for less than appr ox‐
imately 30 minutes.
R Ifth ero ad condition is poor (une venro ad
sur face or po tholes).
R Ifth ere is a strong side wind.
R Ifyo u adopt a sporty driving style (high cor‐
nering speeds or high rates of acceleration).
R IfAc tive Steering Assist is activated and
active . R
Ifth e time has been set incor rectl y.
R Ifyo uch ange lanes and vary your speed fre‐
qu ently In active driving situations.
The ATTENTION ASSIST dr owsiness or alertness
assessment is reset and restar ted when continu‐
ing the journey in thefo llowing situations:
R Ifyo u swit choff the drive sy stem.
R Ifyo u unfas tenyo ur seat belt and open the
driver's door (e.g. tochange drivers or take a
break).
Setting ATTENTION ASSI ST
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Attention Assist
Setting options #
Select Standard, SensitiveorOff.
Suggesting a rest area #
Select Suggest rest area . #
Activate or deacti vate the function.
If AT TENTION ASSIST de tects fatigue or
increasing la ckof attention, it suggests a
re st area in the vicinit y. #
Select the sugges tedre st area.
Yo u are guided tothe selected rest area. Cruise cont
rol and limiter Fu
nction of cruise control
Cruise cont rolre gulates the speed totheva lue
selec tedby the driver.
If yo u accelerate toove rtake, forex ample, the
st ored speed is not dele ted. If youre mo veyour
fo ot from the accelerator pedal af terove rtaking,
cruise control will resume speed regulation back
to thestored speed.
Yo u can store any speed abo ve20 km/h up to
th e maximum design speed, up tothe speed rec‐
ommended byactive range moni toring or up to
th e set winter tyre limit. The speed recommen‐
ded byactive range moni toring can be overrid‐
den bythe driver. 19 6
Driving and pa rking

Configuring profiles,
themes and sugges‐
tions Multimedia sy
stem:
4 © 5
f Profiles
Creating a new profile #
Select WCreate profile . #
Select an avatar. #
Enterth e name and confi rmwith a. #
Select Continue r. #
Select Current settings. #
Select Save. #
Activate Blu etoo th®
and select Connect
phone, toconnect a mobile phone wi th the
user profile . #
Select Finished.
Selecting profile options #
Select Äfor a profile.
The following functions are available:
R Editing, resetting or deleting a profile
R Resetting themes or favo urites R
Con figuring suggestions
Configuring suggestions #
Select Äfor a profile. #
Select Suggestions settings . #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or off. #
Todeactivate the learning function for
one da y:activate Deact. learn. for 24h .
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learning function.
Creating new themes #
Select ©. #
Select THEMES . #
Select WSet theme.
The settings which are sa ved in theth eme
are shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
st ore the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry field and con‐
fi rm with a. #
Select Save. Sy
stem settings Overview of
the sy stem settings menu In
the sy stem settings menu, you can make set‐
tings in thefo llowing menus and control ele‐
ments:
R Display
- Styles
- Instrument lighting
- Display brightness MBUX multimedia sy
stem 263