tow MERCEDES-BENZ EQC SUV 2022 Owner's Guide

Cross
Tra1c Ale rtcan warndrivers of any cross-
ing tra1c when reve rsing and manoeuvring out of
a parking space. The radar sensors in the bumper
also monitor the area adjacent totheve hicle. If a
critical situation is de tected, theL symbol
appears in the media display and theve hicle can
be braked automaticall y.
If th era dar sensors are obstructed byvehicles or
ot her objects, de tection is not possible.
Cross Tra1c Ale rtis active under thefo llowing
conditions:
R ifth eve hicle is reve rsing at a walking pace.
R manoeuvring assistance is activated
(/ page 241).
% Also obser vethe inst ructions on Blind Spot
Assist and Active Blind Spot Assist
(/ page 220).
Syst
Syst em limits
em limits
Cross Tra1c Ale rtis not available on inclines.
Cross Tra1c Ale rtis not available when driving
with a trailer. A
A ctiv
ctiv ating/deactiv
ating/deactiv ating manoeuvr
ating manoeuvr ing assist
ing assistant
ant
Multimedia system:
4 © 5
Settings 5
Assistance
5 Camera & parking #
Activate/deactivate Manoeuvring assistance.
% Manoeuvring assistant must be acti veforthe
function of Drive AwayAssist (/ page 240)
and Cross Tra1c Ale rt (/ page 240). T
T
r
railer hitch
ailer hitch N
No
ot
tes on tr
es on tr ailer oper
ailer oper ation
ation *
N
NOOTE
TE The operating permit may be in vali-
dated due tothe illegal installation of
trailer hitches The installation – including
retro/tting – of a
non- folding or non-remo vable trailer hitch that
eve n partial lyconceals the license plate or the
lighting system is prohibited. #
Obser vethe applicable legal regulations
fo rth e installation of trailer hitches. Obser
vethefo llowing no tes on theto ngue weight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journe y:
R The tyre pressure on there ar axle of theto w-
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera-
tional
R V
V ehicles wit
ehicles wit hout LED headlam
hout LED headlam ps or MUL
ps or MULTI-
TI-
BEAM LED headlam
BEAM LED headlam ps:
ps:the headlamps ha ve
been set cor rectly Driving and parking
241
241

Loading t
Loading t
he bicy
he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight
of bicycle
ra ck and load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mmWhen transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- anteed
forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside.
Obser vethefo llowing information:
R Perm itted towing me thods (/ page 324)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 325) Driving and parking
249
249

The MBUX Int
The MBUX Int
er
erior Assist
ior Assist ant suppor
ant suppor ts t
ts the f
he f ollo
ollowing int
wing int er
eractions:
actions: Int
Int
er
eraction ar
action ar ea
ea Int
Inter
eraction
action Descr
Descrip
iption
tion
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assistant recognises the approach of the hand towa rds a cont rol
element.
Depending on the active application, the display will be adjusted in the media
displa y.Some functions di.e rentiate between driver and front passenger.
No speci/c hand position is requ ired.
Ab ove the centre console De/ned pose Afavo urite is called up with a de/ned pose.
Below the inside rearview mir rorB rief up and down mo vements With brief up and down mo vements below the inside rearview mir rorth ere ad-
ing light forth e driver or the front passenger is switched on or o..
Ab ove the front passenger seat Stretching out a hand abo vethe front
passenger seat By str
etch ing out a hand abo vethe front passenger seat the sear chlight is
switched on. If you withdr awa hand from this area, the sear chlight is
switched o. again. Switc Switc
hing t
hing t he r
he reading light and searc
eading light and searc h light and
h light and
on or
on or o.
o. R
R
eq
eq uir
uir ements:
ements:
R F
For t
or t he r
he r eading light
eading light: :
- The function is available when it is dar k.-
The hand mo vement take s place in the
interaction area below the inside rearview
mir ror.
R F
For t
or t he searc
he searc h light
h light::
- The function is available when it is dar k.-
The hand mo vement take s place in the
interaction area abo vethe front passenger
seat.
- The seat belt on the front passenger seat
must no not
tbe inser ted in the seat belt
buckle. 262
262
MBUX multimedia system

The
following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegor y,e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 273).
% You can /nd fur ther information about desti-
nation entr y,e.g. thre e-word addresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select the country indicator in 1.#
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection in the status line with the
Q symbol. Destination ent
ryuses online map services. If the
on-board sear ch/nds no sui table destinations or
if yo uch ange countries, the online sear chisavail-
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Enter the destination in input line 2.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displa yed.
or #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in input line 2. #
Select the destination in the list. Calculating a r Calculating a r
out
out e wit
e wit h Electr
h Electr ic Int
ic Intellig
elligence and
ence and
using se
using se ttings f
ttings for r
or rout
oute guidance
e guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. R
F
For na
or na vig
vigation wit
ation wit h Electr
h Electric Int
ic Intellig
elligence:
ence:
- Mercedes me connect is available.
- You ha vea Mercedes me connect user
account and theve hicle is connected with
th e account.
- The "Electric Intelligence Remo teand Navi-
ga tion Services" option is available and
activated in the Mercedes me Portal.
- The scope includes the "N avigation with
Electric Intelligence" and "Display of charg-
ing stations" services.
- The Electric Intelligence route option is
switched on. MBUX multimedia system
273
273

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the next regular
service due date.
Depending on the operating conditions of the
ve hicle, there maining time or distance until the
next service due date will be displa yed.
Yo u can hide this service display using the back
button Gonthe steering wheel.
Yo u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re.Displa Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
To e
o e xit t
xit t he display
he display :
:press the back button
G onthe steering wheel. Bear in mind
thefo llowing related topic:
R Operating the on-board computer
(/ page 252). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damage tothe high-volt-
age battery due tomaintenance worknot
being ca rried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in time can lead
toirre parable damage tothe
high- voltage batter y. #
Always obser vethewa rning messages
about the high-voltage battery and
immediately consult a quali/ed specialist
wo rkshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out at
a qu ali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Ha vethe mainte-
nance workcar ried out more oTen than prescri-
bed if operating conditions are di1cult or the
ve hicle is subject toincreased stress. This is the
case for frequent operation in mountainous ter-
ra in or on poor road sur faces, forex ample.
In these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.Check
th e tyres more frequently if theve hicle is oper-
ated under increased st ress. Further information 304
304
Main
tenance and ca re

*
N
N O
OTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. *
N
NO OTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation and heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R For car washes with a con veyor system: -
Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
WARNING
ARNING Risk of an accident when using
high-pressure cleaners with round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. Maintenance and ca
re
309 309

#
Pump up the tyre again.
ATer a maximum of ten minutes the tyre pres-
sure must be at least 200 kPa (2.0 bar/
29 psi). &
W
W ARNING ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not attained
aTer the speci/ed time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance.
The braking and driving characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. If,
If,
aTer
aTer t
ten minut
en minut es, a tyr
es, a tyr e pr
e pressur
essur e of 200 kPa
e of 200 kPa
(2.0 bar/29 psi) has been att
(2.0 bar/29 psi) has been att ained:
ained:#
Switch o. the tyre in0ation compressor. #
Unscr ewthe /lling hose from theva lve of the
defective tyre. &
W
WARNING
ARNING Risk of accident from driving
with sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is not
suitable for higher speeds. #
Adapt your driving style accordingly and
drive carefull y. #
Do not exceed the maximum speed limit
with a tyre that has been repaired using
tyre sealant. #
Obser vethe maximum permissible speed of
80 km/h for a tyre sealed with tyre sealant.
* N
NOOTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. +
ENVIR
ENVIR ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Pull away immediatel y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W WARNING
ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. Breakdown assistance
321
321

Obser
vethe no tes on charging the high-voltage
battery (/ page 167). Risk of
explosion. Fire
, naked 0ames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte or battery acid is cor
rosive.
Av oid contact with the skin, eyes or
clo thing. Wear suitable pr otective
clo thing, in particular glo ves, an apron
and a face mask. Immediately rinse
electrolyte or acid splashes o. with
clean water. Consult a doctor if neces-
sar y. We
ar saf ety glasses. Ke
ep children away. Obser
vethis Owner's Manual. S S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery #
Only ha vestarting assistance provided by a
qu ali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre. #
Only ha vethe battery charge d at a quali/ed
specialist workshop, e.g. a Mercedes-Benz
Se rvice Centre. R
R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Only ha vethe battery replaced at a quali/ed
specialist workshop, e.g. at a Mercedes-Benz
Se rvice Centre. T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov
Ov
er
ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. 324
324
Breakdown assis
tance

If
yo u notice that theve hicle has lost coolant, do
not ha veitto we dawa y.Ha ve theve hicle transpor-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods All v
All v
ehicles
ehicles
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised Yes, maximum 50 km
at 50 km/h
Re ar axle raised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 324). #
Make sure that the 12 V battery is connected
and charge d.
Obser vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument cluster is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed R
ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed #
In such cases, transpo rttheve hicle
(/ page 327).
* N
NOOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. Breakdown assistance
325
325

&
W
WARNI NG
ARNI NGRisk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 350).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 328). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 80). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection (/ page 95). #
Deactivate Active Brake Assist (/ page 216). #
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . &
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. #
Transpo rttheve hicle (/ page 327).
* N
NOOTE
TE Damage tothe drive system due to
incor rect towing The
vehicle may not be towe d in thefo llowing
situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning. 326
326
Breakdown assistance