service interval MERCEDES-BENZ GL 2012 Owners Manual

1, 2, 3 ...
115 V socket ...................................... 286
12 V socket see Sockets
4ETS (Electronic Traction System) .... 70
4MATIC (permanent four-wheel
drive) .................................................. 203
A
ABS (Anti-lock Braking System) Display message ............................ 233
Function/notes ................................ 68
Important safety notes ....................68
Warning lamp ................................. 260
Activating/deactivating cooling
with air dehumidification ................. 139
Active light function ......................... 122
Active Light System Display message ............................ 243
Active service system PLUS
see ASSYST PLUS service interval
display
Adaptive Damping System (ADS) ..... 195
Additives (engine oil) ........................ 375
ADS (Adaptive Damping System) ..... 195
Air bags Display message ............................ 239
Front air bag (driver, front
passenger) ....................................... 42
Important safety notes ....................40
Knee bag .......................................... 43
PASSENGER AIRBAG OFF
indicator lamp .................................. 45
PASSENGER AIR BAG OFF
indicator lamp (only Canada) ...........50
PASSENGER AIR BAG OFF
indicator lamp (only USA) ................45
Safety guidelines ............................. 39
Side impact air bag ..........................43
Window curtain air bag ....................44
Air-conditioning system
see Climate control
Air filter (display message) .............. 247
Air pressure see Tire pressure
Air vents
Important safety notes ..................145
Rear ............................................... 146
Setting ........................................... 145
Setting the center air vents ...........145
Setting the side air vents ...............145
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting (on-board
computer) .......................................... 225
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........72
Approach/departure angle .............. 178
Ashtray ............................................... 284
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................72
Function ........................................... 72
Switching off the alarm ....................72
Audio menu (on-board computer) .... 221
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 244
see Lights
Automatic headlamp mode .............. 119
Automatic transmission Changing gear ............................... 156
DIRECT SELECT lever .....................154
Display message ............................ 254
Driving tips .................................... 157
Emergency running mode ..............159
Kickdown ....................................... 157
Problem (malfunction) ...................159
Pulling away ................................... 151
Shift ranges ................................... 157
Starting the engine ........................150
Steering wheel paddle shifters ......157
Trailer towing ................................. 1574Index

Convenience closing feature .............. 91
Convenience opening feature ............ 91
Coolant (engine) Checking the level .........................303
Display message ............................ 244
Notes ............................................. 376
Temperature gauge ........................ 220
Cooling
see Climate control
Cornering light (display message) ... 241
Crash-responsive emergency
lighting ............................................... 123
Crossbar Installing ........................................ 278
Setting the span width ...................280
Cruise control
Cruise control lever .......................180
Deactivating ................................... 181
Display message ............................ 250
Driving system ............................... 179
Function/notes ............................. 179
Important safety notes ..................179
LIM indicator lamp .........................180
Setting a speed .............................. 181
Storing and maintaining current
speed ............................................. 180
Cup holder
Center console .............................. 282
Important safety notes ..................282
Rear compartment .........................282
third row of seats ........................... 282
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 25
D
Dashboard see Cockpit
Date (on-board computer) ................ 224
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 243
Switching on/off (on-board
computer) ...................................... 224
Switching on/off (switch) ..............119
DEF
Adding ........................................... 164
Display message ............................ 247
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 225
Interior lighting .............................. 226
Diesel particle filter .......................... 169
Differential locks Display message ............................ 249
Notes/function .............................. 208
Digital speedometer
Displaying ...................................... 220
Setting the unit (on-board
computer) ...................................... 224
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 310
Display messages Calling up (on-board computer) .....232
Driving systems ............................. 248
Engine ............................................ 244
General notes ................................ 232
Hiding (on-board computer) ...........232
Key ................................................ 256
KEYLESS-GO .................................. 256
Lights ............................................. 241
Safety systems .............................. 233
Service interval display ..................305
Tires ............................................... 252
Vehicle ........................................... 254
Distance recorder ............................. 220
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 265
Distance warning function
(vehicles with DISTRONIC) Activating/deactivating (on-
board computer) ............................ 228
Notes ............................................... 72
DISTRONIC
Deactivating ................................... 187
Display message ............................ 251
Displays in the multifunction
display ........................................... 187
Driving tips .................................... 188
Important safety notes ..................182
Notes/function .............................. 182Index7

Switching the daytime running
lamps on/off (on-board
computer) ...................................... 224
Switching the daytime running
lamps on/off (switch) ....................119
Switching the surround lighting
on/off (on-board computer) ..........225
Turn signals ................................... 121
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 244
LIM indicator lamp Cruise control ................................ 180
DISTRONIC .................................... 184
Loading guidelines ............................ 268
Locking see Central locking
Locking (doors)
Automatic ........................................ 84
Emergency locking ........................... 85
From inside (central locking
button) ............................................. 84
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 226
Low-beam headlamps Changing bulbs .............................. 125
Display message ............................ 241
Setting for driving abroad
(symmetrical) ................................. 118
Switching on/off ........................... 119
LOW RANGE
Display message ............................ 249
Off-road gear ................................. 206
LOW RANGE off-road gear ................ 206
Luggage net ....................................... 270
Lumbar support Adjusting the 4-way lumbar
support .......................................... 108
Luxury head restraints ..................... 101
M
M+S tires ................................... 172, 340
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 25
Matte finish (cleaning
instructions) ...................................... 308
mbrace Call priority .................................... 291
Display message ............................ 236
Downloading destinations
(COMAND) ..................................... 292
Emergency call .............................. 288
Important safety notes ..................287
Locating a stolen vehicle ...............293
MB info call button ........................290
Roadside Assistance button ..........290
Search & Send ............................... 292
Self-test ......................................... 288
System .......................................... 288
Vehicle remote unlocking ..............292
Mechanical key
Function/notes ................................ 79
Unlocking the driver's door ..............85
Memory card (audio) ......................... 221
Memory function ............................... 114
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............230
Modifying the programming
(SmartKey) ........................................... 79
MOExtended run-flat system ........... 325
MP3 Operating ....................................... 221
see separate operating instructions
Multicontour seat .............................. 107
Multifunction display ........................ 218
Multifunction steering wheel Operating the on-board computer . 217
Overview .......................................... 3112Index

Rear window heatingSwitching on/off ........................... 143
Rear window wiper
Replacing the wiper blade .............. 130
Switching on/off ........................... 129
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................159
Refueling process ..........................161
see Fuel
Remote control
Garage door opener .......................293
Reporting
Malfunctions relevant to safety ........ 25
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 247
Warning lamp ................................. 264
see Fuel
Reset button ........................................ 29
Residual heat (climate control) ........ 144
Restraint system see SRS (Supplemental Restraint
System)
Roadside Assistance (breakdown) .... 22
Roller sunblind Rear panorama roof .......................283
Roof carrier ........................................ 277
Roof lining and carpets (cleaning
guidelines) ......................................... 312
Roof load (maximum) see Technical data
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 222
S
Safety Children in the vehicle .....................61
Child restraint systems ....................61
Occupant Classification System
(OCS) ............................................... 45
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
Seat
Folding down/up (third row of
seats) ............................................. 104
Important safety notes ....................99
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 59
Cleaning ......................................... 311
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 59
Safety guidelines ............................. 39
Special seat belt retractor ...............63
Switching belt adjustment on/off
(on-board computer) ......................228
Warning lamp ................................. 258
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................100
Adjusting (second and third rows) . 104
Adjusting the 4-way lumbar
support .......................................... 108
Adjusting the head restraint ..........101
Cleaning the cover .........................311
Correct driver's seat position ........... 98
Folding the rear bench seat
forwards/back ............................... 270
Multicontour seat .......................... 107
Seat heating problem ....................109
Seat ventilation problem ................109
Storing settings (memory
function) ........................................ 114
Switching seat heating on/off .......108
Switching the seat ventilation on/
off .................................................. 109
Securing hooks .................................. 273
Sensors (cleaning instructions) ....... 309
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........305
Hiding service messages ...............305Index15

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
In accordance with standard program
guidelines, Roadside Assistance provides
vehicle service up to a reasonable distance
from the next paved road. We will make every
effort to assist in a breakdown situation.
However, the accessibility of your vehicle will
be determined by our authorized Mercedes-
Benz Service technician or the tow service
provider on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
Change of address or ownership
In the event of a change of address, please
send us the "Change of Address Notice"
22Introduction

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Overview of climate control systems
Important safety notes
GWARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible.
GWARNING
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
The automatic climate control 13
adjusts the
temperature and the humidity of the vehicle
interior and filters undesired substances from
the air.
The automatic climate control 13
is only
operational when the engine is running. 14
Optimum operation is only achieved when
you drive with the side windows and the
sliding sunroof closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 91).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.13 Canada only.
14 The residual heat function can only be activated/deactivated when the ignition is switched off.134Overview of climate control systemsClimate control

DEF
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the DEF supply has almost run out, the
Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the DEF supply sinks to a minimum
level, the Remaining Starts: 16 message
is shown in the multifunction display.
When the Remaining Starts: 16 message
is shown in the multifunction display, you can
start the engine 16 more times. If DEF is not
added, it is then not possible to start the
engine again. Fill the DEF tank with about
1 gal (3.8 l) DEF or have the DEF tank refilled
at a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance ( Y page 22).
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Adding DEF
GWARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.GWARNING
If you open the DEF tank cap at high
temperatures, ammonia vapors can be
released.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Only refill the DEF tank in well
ventilated areas.
! Only use DEF that complies with
ISO 22241. Do not add any special
additives to DEF and do not thin DEF with
water. This could destroy the BlueTEC
exhaust gas aftertreatment.
If the outside temperature is lower than
Ò 11 †, damage may occur when topping up.
If DEF is frozen and there is an active warning
indicator, topping up may not be possible.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again.
Filling is then possible again. Alternatively,
have the DEF tank refilled at a qualified
specialist workshop.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
164RefuelingDriving and parking

Driving tips
General driving tips
Important safety notes
GWARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
when it is traveling at only 30 mph
(approximately 50 km/h).
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.XRemove unnecessary loads.XRemove roof carriers when they are not
needed.XRemove basic carriers when they are not
needed.XWarm up the engine at low engine speeds.XAvoid frequent acceleration or braking.XHave all maintenance work carried out as
indicated by the service intervals in theService Booklet or by the service interval
display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off
GWARNING
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
168Driving tipsDriving and parking

Exhaust checkGWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Engine oil
! Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle filter. This can lead to
engine damage. Therefore, if you frequently
drive short distances, make sure to drive
on highways or inter-urban roads for 20
minutes at least every 310 miles (500 km).
Brakes
Important safety notesGWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of control loss.
Do not engage the transfer case in position
LOW when driving on ice or packed snow. At
speeds below 18 mph (30 km/h) vehicle
steering is adversely affected by the Off-road
ABS.
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
Driving tips169Driving and parkingZ

Menus and submenus
Menu overview
The number of menus shown depends on the optional equipment in the vehicle.
Function:Standard display menu (Y page 220)
R tire pressure loss warning system (Canada only) ( Y page 345)
R tire pressure monitor (USA only) ( Y page 347)
R ASSYST PLUS service interval display ( Y page 305);Audio menu ( Y page 221)=Navigation menu (Y page 222)?Offroad menu (Y page 222)
R Level control ( Y page 189)
R Compass display ( Y page 296)
R Differential locks (status indicator) ( Y page 208)ADISTRONIC menu (Y page 187)BMessage memory 24
menu ( Y page 232)CSettings menu (Y page 223)DAdditional functions menu (Y page 228)24
The menu is only visible if there is a display message.Menus and submenus219On-board computer and displaysZ