service MERCEDES-BENZ GL 2016 User Guide

the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. Introduction 29
Z

However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal- functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.
COMAND/mbrace (Canada: TELEAID) If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as: R
how various systems in your vehicle are
operating R
whether or not the driver and passenger
seat belts are fastened R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and R
how fast the vehicle is traveling30
Introduction

i If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the mes-
sage or data provided that: R
you have subscribed to the mbrace ser-
vice. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available. Protection against theft 79
Safety Z

You must open the service flap in the cargo
compartment before you can change the
bulbs in the brake lamp. X
To open: release service flap C at the top,
e.g. with a screwdriver, and swing it down-
ward in the direction of the arrow. X
Right side: remove the first-aid kit before-
hand and pull the parcel net down. X
To close: reinsert service flap C .
Brake lamp X
Switch off the lights. X
Open the cargo compartment. X
Open the service flap ( Y
page 138).X
Turn bulb holder C counter-clockwise and
remove it. X
Take bulb out of bulb holder C .X
Insert the new bulb into bulb holder C .X
Insert bulb holder C into the lamp and turn
it clockwise. X
Close the service flap ( Y
page 138).
Windshield wipers
Switching the windshield wipers
on/off
! Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry. If it is necessary to switch on the windshield
wipers in dry weather conditions, always
use washer fluid when operating the wind-
shield wipers.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather.
Combination switch
G
? Windshield wiper offH
b Intermittent wipe, low (rain sensor
set to low sensitivity) I
c Intermittent wipe, high (rain sensor
set to high sensitivity) J

If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h) the vehicle covers a
distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel: X
The tires should always be inflated to the
recommended tire pressure. X
Remove unnecessary loads. X
Remove roof carriers when they are not
needed. X
Warm up the engine at low engine speeds. X
Avoid frequent acceleration or braking. X
Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs. Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet.
ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
The ECO display consists of three bars: R
Accel. R
Constant R
Coasting Driving tips 193
Driving and parking Z

specialist workshop as soon as possible.
Adapt your driving style to the different brak-
ing characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving: R
Off-road program 1 and 2 (vehicles with the
ON&OFFROAD package) ( Y
page 258)R
LOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
( Y
page 259) R
Differential lock (vehicles with the
ON&OFFROAD package) ( Y
page 259)R
Off-road ABS ( Y
page 69)R
Off-road 4ETS ( Y
page 73)R
AIRMATIC package (vehicle level)
( Y
page 218) R
DSR (Downhill Speed Regulation)
( Y
page 257)
Observe the following notes: R
Stop the vehicle before starting to drive
along an off-road route. R
Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make sure there is always sufficient ground
clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 345). R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR ( Y
page 257). R
Always keep the engine running and in gear
when driving on a slope. R
Adapt your speed to the terrain. The
rougher, steeper or more ruts on the ter-
rain, the slower your speed should be. R
Do not jump with the vehicle as this will
interrupt the vehicle's propulsion. R
Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route. R
Look out for obstacles, such as rocks,
holes, tree stumps and furrows. R
Always keep the doors, the tailgate, the
side windows and the sliding sunroof
closed while the vehicle is in motion. R
Do not shift the automatic transmission to
transmission position N .R
Observe the notes on off-road fording
( Y
page 197).
i Do not use the HOLD function when driv-
ing off-road, on steep uphill or downhill gra-
dients or on slippery or loose surfaces. The
HOLD function cannot hold the vehicle on
such surfaces.
Checklist before driving off-road
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the vehi-
cle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage. X
Engine oil level: check the engine oil level
and add oil if necessary. Driving tips 199
Driving and parking Z

R
Before driving on extreme uphill and down-
hill gradients, select the LOW RANGE off-
road gear ( Y
page 259).R
Drive slowly. R
Avoid high engine speeds. Drive at appro-
priate engine speeds (maximum
3,000 rpm). R
Use the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients. R
Check the brakes after prolonged off-road
driving.
Hill start assist will aid you when pulling away
on a hill. For further information about hill
start assist, see ( Y
page 168).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
Always observe the approach/departure
angle values ( Y
page 456).
Maximum gradient-climbing capability
Always observe the maximum gradient climb-
ing ability values ( Y
page 456).
Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents: R
the vehicle from lifting off the ground on the
brow of a hill R
the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly. R
Do not drive at an angle down steep
inclines. Steer into the line of fall and drive with the front wheels aligned straight. Oth-
erwise, the vehicle could slip sideways, tip
and rollover. R
Shift to a lower gear using the left-hand
paddle shifter before tackling steep down-
hill gradients. R
Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall. R
Check that the brakes are working normally
after a long downhill stretch.
i The special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels
easily skid across the ground surface if
completely braked and therefore lose their
ability to steer.
Driving systems
Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one
well thought out system – for the safety of the
vehicle occupants and that of other road
users.
Further information on driving safety systems
( Y
page 68).
Cruise control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must202
Driving systems
Driving and parking

However, the vehicle is only accelerated up to
the speed you have stored.
If you depress the brake, DISTRONIC PLUS is
deactivated unless your vehicle is stationary.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when: R
you are driving faster than 40 mph
(60 km/h) R
DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front R
you switch on the appropriate turn signal R
DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in
front becomes too small.
i When you change lanes, DISTRONIC
PLUS monitors the left lane on left-hand-
drive vehicles or the right lane on right-
hand-drive vehicles.
Stopping
G WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if: R
there is a malfunction in the system or in
the voltage supply. R
DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away. If DISTRONIC PLUS detects that the vehicle in
front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
Depending on the specified minimum dis-
tance, your vehicle will come to a standstill at
a sufficient distance behind the vehicle in
front. The specified minimum distance is set
using the control on the cruise control lever.
The electric parking brake automatically
secures the vehicle if DISTRONIC PLUS is
activated and: R
the driver's door is open and the driver's
seat belt is unfastened. R
the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function. R
a system malfunction occurs. R
the power supply is not sufficient.
On stee p uphill or downhill inclines or if there
is a malfunction, the transmission may also
automatically be shifted into position P .
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set. Driving systems 209
Driving and parking Z

Tachometer
! Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Bear in mind that the outside temperature
display indicates the temperature measured
and does not record the road temperature.
The outside temperature display is in the mul-
tifunction display ( Y
page 275).
Changes in the outside temperature are dis-
played after a short delay.
Coolant temperature display
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The
engine will otherwise be damaged.
The coolant temperature gauge is in the
instrument cluster on the right-hand side
( Y
page 35). Under normal operating conditions and with
the specified coolant level, the coolant tem-
perature may rise to 248 ‡ (120 †).
Operating the on-board computer
Overview
C
Multifunction display D
Switches on the Voice Control System
(see the separate operating instructions)

to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on the mobile phone (see the man-
ufacturer’s operating instructions). X
Switch on COMAND (see the separate
operating instructions). X
Establish a Bluetooth ®
connection to
COMAND, see the separate operating
instructions. X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.
You will see one of the following display mes-
sages in the multifunction display: R
Telephone READY or the name of the net-
work provider: the mobile phone has found
a network and is ready to receive. R
Telephone No service : there is no net-
work available or the mobile phone is
searching for a network.
Accepting a call
X
Press the a button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the Tel
menu, a display message appears in the mul-
tifunction display.
You can accept a call even if you are not in the
Tel
menu.
Rejecting or ending a call
You can end or reject a call even if you are not
in the Tel
menu. X
Press the v button on the steering
wheel to reject or end a call.
Selecting an entry from the telephone
book X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.X
Press the c , d or v button to
switch to the phone book. X
Authorize access to the phone book on the
phone. X
Press the c or d button to select the
desired name.
or X
To start rapid scrolling: press and hold
the c or d button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list. X
If only one telephone number is stored
for a name: press the a or v button
to start dialing.
or X
If there is more than one number for a
particular name: press the a or v
button to display the numbers. X
Press the c or d button to select the
number you want to dial. X
Press the a or v button to start dial-
ing.
or X
To exit the telephone book: press the
v or 8 button.
Redialing
The on-board computer saves the last names
or numbers dialed in the redial memory. X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.X
Press the a button to switch to the
redial memory. X
Press the c or d button to select the
desired name or number.280
Menus and submenus
On-board computer and displays