tow MERCEDES-BENZ GL 2016 Owner's Manual

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0 or 1 or Start/
Stop button in position 0 or 1 ) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.182
Refueling
Driving and parking

i Disposable hose C remains closed until
you fasten disposable hose C to the DEF
filler neck of the vehicle. X
Place disposable hose C on the filler neck
on the vehicle and screw it on clockwise
until hand-tight. When you feel resistance,
disposable hose C is sufficiently secured.X
Lift up and tip DEF refill canister D .
i Filling stops when the DEF tank is com-
pletely filled. Do not fill the DEF tank any
further. DEF refill canister D can be
removed when it has been only partially
emptied. X
Turn disposable hose C on the filler neck
of the vehicle counter-clockwise and
remove it. X
Turn disposable hose C on the opening of
DEF refill canister D counter-clockwise
and remove it. X
Reseal DEF refill canister D with the cap.
DEF refill canisters can be obtained at many
gas stations or at an authorized Mercedes-
Benz Center. DEF refill canisters are often
sold with a filler hose. A filler hose that does
not exactly fit the vehicle's DEF tank offers no
protection against overfilling. DEF may leak if
overfilled. Mercedes-Benz offers a special
disposable hose with overfill protection. You
can obtain this from any authorized
Merced es-Benz Center. DEF is available in a
variety of containers and receptacles. Only
use the disposable hose with the Mercedes-
Benz DEF refill canisters.
DEF refill bottle
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged. X
Unscrew the protective cap from DEF refill
bottle C . X
Place DEF refill bottle C on the filler neck
as shown and screw it on clockwise until
hand-tight. X
Press DEF refill bottle C towards the filler
neck.
The DEF tank is filled. This may take up to
one minute.
i When DEF refill bottle C is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied. X
Release DEF refill bottle C .X
Turn DEF refill bottle C counter-clockwise
and remove it. X
Screw the protective cap onto DEF refill
bottle C again.
DEF refill bottles can be obtained at many gas
stations or at an authorized Mercedes-Benz
Center. Refill bottles without a threaded cap
do not provide overfill protection. DEF may
leak if overfilled. Mercedes Benz offers spe-
cial refill bottles with a threaded seal. These
are available at any authorized Mercedes-
Benz Center.188
Refueling
Driving an d parking

Closing the DEF filler cap X
Install DEF filler cap D on the filler neck
and turn it clockwise. X
To close the fuel filler flap, press it in the
direction of arrow C .X
Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after approx-
imately one minute.
i If the Check Additive See Opera‐
tor's Manual message continues to be
shown in the multifunction display, you
must add more DEF.
Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and
the SmartKey must be removed from the
ignition lock. R
the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.Parking 189
Driving and parking Z

The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey X
Apply the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the igni-
tion lock and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position R or D , the automatic
transmission shifts to N automatically.
If you then open the driver's door or the front-
passenger door or remove the SmartKey from
the ignition, the automatic transmission
shifts to P automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO X
Apply the electric parking brake. X
Shift the transmission to position P .X
Press the Start/Stop button ( Y
page 165)
The engine stops and all the indicator
lamps in the instrument cluster go out.
If you switch the engine off with the trans-
mission in position R or D , the automatic
transmission shifts to N automatically. If you then open the driver's or front-
passenger door, the automatic transmission
shifts to P automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system: X
Remove the Start/Stop button from the
ignition lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the Smart-
Key in the ignition lock.
i The engine can be switched off in an
emergency while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.190
Parking
Driving and parking

specialist workshop as soon as possible.
Adapt your driving style to the different brak-
ing characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving: R
Off-road program 1 and 2 (vehicles with the
ON&OFFROAD package) ( Y
page 258)R
LOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
( Y
page 259) R
Differential lock (vehicles with the
ON&OFFROAD package) ( Y
page 259)R
Off-road ABS ( Y
page 69)R
Off-road 4ETS ( Y
page 73)R
AIRMATIC package (vehicle level)
( Y
page 218) R
DSR (Downhill Speed Regulation)
( Y
page 257)
Observe the following notes: R
Stop the vehicle before starting to drive
along an off-road route. R
Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make sure there is always sufficient ground
clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 345). R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR ( Y
page 257). R
Always keep the engine running and in gear
when driving on a slope. R
Adapt your speed to the terrain. The
rougher, steeper or more ruts on the ter-
rain, the slower your speed should be. R
Do not jump with the vehicle as this will
interrupt the vehicle's propulsion. R
Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route. R
Look out for obstacles, such as rocks,
holes, tree stumps and furrows. R
Always keep the doors, the tailgate, the
side windows and the sliding sunroof
closed while the vehicle is in motion. R
Do not shift the automatic transmission to
transmission position N .R
Observe the notes on off-road fording
( Y
page 197).
i Do not use the HOLD function when driv-
ing off-road, on steep uphill or downhill gra-
dients or on slippery or loose surfaces. The
HOLD function cannot hold the vehicle on
such surfaces.
Checklist before driving off-road
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the vehi-
cle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage. X
Engine oil level: check the engine oil level
and add oil if necessary. Driving tips 199
Driving and parking Z

When driving on steep gradients, the
engine oil level must be sufficiently high to
ensure a correct oil supply in the vehicle. X
DEF tank (BlueTEC vehicles): check the
level and add if necessary ( Y
page 186).X
Tire-changing tool kit: check that the jack
is working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle. X
Wheels and tires: check the tire tread
depth and tire pressure. X
Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires. X
Replace any missing valve caps. X
Replace dented or damaged wheels. X
Rims: dented or bent rims can result in a
loss of tire pressure and damage the tire
bead. Before driving off-road, check the
wheels and replace them if necessary.
Checklist after driving off-road
! If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on nor-
mal roads. After driving off-road, check the
vehicle. This allows you to detect damage
promptly and reduce the risk of an accident to
yourself and other road users. X
Vehicles with the ON&OFFROAD pack-
age: activate the on-road program
( Y
page 258). X
Deactivate the LOW RANGE off-road gear
( Y
page 259). X
Deactivate DSR ( Y
page 257).X
Lower the vehicle level again to a level suit-
able to the road conditions, e.g. to the high-
way level. X
Clean the headlamps and rear lights and
check for damage. X
Clean the front and rear license plates. X
Clean the wheels and tires with a water jet
and remove any foreign objects. X
Clean the wheels, wheel housings and the
vehicle underside with a water jet; check
for any foreign objects and damage. X
Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts. X
After the trip, examine without fail the
entire undercarriage, wheels, tires, brakes,
bodywork structure, steering, chassis and
exhaust system for damage. X
After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned. X
If you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving on sand
Observe the following rules when driving on
sand: R
Vehicles with the ON&OFFROAD pack-
age: select off-road program 1
( Y
page 258). R
Select a higher vehicle level. R
Avoid high engine speeds. R
Use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate
to the terrain.200
Driving tips
Driving and parking

R
Before driving on extreme uphill and down-
hill gradients, select the LOW RANGE off-
road gear ( Y
page 259).R
Drive slowly. R
Avoid high engine speeds. Drive at appro-
priate engine speeds (maximum
3,000 rpm). R
Use the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients. R
Check the brakes after prolonged off-road
driving.
Hill start assist will aid you when pulling away
on a hill. For further information about hill
start assist, see ( Y
page 168).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
Always observe the approach/departure
angle values ( Y
page 456).
Maximum gradient-climbing capability
Always observe the maximum gradient climb-
ing ability values ( Y
page 456).
Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents: R
the vehicle from lifting off the ground on the
brow of a hill R
the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly. R
Do not drive at an angle down steep
inclines. Steer into the line of fall and drive with the front wheels aligned straight. Oth-
erwise, the vehicle could slip sideways, tip
and rollover. R
Shift to a lower gear using the left-hand
paddle shifter before tackling steep down-
hill gradients. R
Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall. R
Check that the brakes are working normally
after a long downhill stretch.
i The special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels
easily skid across the ground surface if
completely braked and therefore lose their
ability to steer.
Driving systems
Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one
well thought out system – for the safety of the
vehicle occupants and that of other road
users.
Further information on driving safety systems
( Y
page 68).
Cruise control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must202
Driving systems
Driving and parking

select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. By doing
so, you will make use of the braking effect of
the engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
i Cruise control should not be activated
when driving off-road.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control: R
in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads R
on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid R
when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored. Cruise control lever
C
To activate or increase speed D
To activate or reduce speed

Storing, maintaining and calling up a
speed Storing and maintaining a speed X
Accelerate the vehicle to the desired
speed. X
Briefly press the cruise control lever up C
or down D .X
Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes.
Storing or calling up a speed
G WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or
brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you
do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you C . X
Remove your foot from the accelerator
pedal.
Cruise control is operational and when first
activated stores the current speed or reg-
ulates the speed of the vehicle to the stored
speed.
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set. X
Press the cruise control lever up C for a
higher speed or down D for a lower speed.X
To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up C or
down D to the pressure point.
Every time the cruise control lever is
pressed up C or down D the last speed
stored is increased or reduced. X
To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly204
Driving systems
Driving and parking

press the cruise control lever up C or
down D to the pressure point.
Every time the cruise control lever is
pressed up C or down D the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to the last speed stored after you have fin-
ished overtaking.
Deactivating cruise control
There are several ways to deactivate cruise
control: X
Briefly press the cruise control lever for-
wards C .
or X
Brake.
Cruise control is automatically deactivated if: R
you engage the electric parking brake R
you are driving at less than 20 mph
(30 km/h) R
ESP ®
intervenes or you deactivate ESP ®
R
you activate DSR R
you activate off-road program 2 on vehicles
with the ON&OFFROAD package R
you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
trol Off message in the multifunction dis-
play for approximately five seconds. i When you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
You must select a lower gear in good time on
long and steep downhill gradients, especially
if the vehicle is laden or towing a trailer. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the
instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada: 30 km/h) and 120 mph (Canada:
200 km/ h) . If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the
responsible authorities. You can refer to the Driving systems 205
Driving and parking Z