keyless MERCEDES-BENZ GL SUV 2012 User Guide

Problem Possible causes/consequences and
M Solutions
The engin
ecannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting ,and try to start the engine again.
If this doe snot work:
X Check the starter battery and charge it if necessary
(Y page 384).
or
X Jump-start the vehicle (Y page 386).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key can notb ed etected as easily.
X Close the door and tr ytostart the vehicle again. There is interferenc
efrom apowerfu lsource of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only fo rthe Unite dKingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock func tion is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leav eany people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance .As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposur etoextremely hig horlow
tempera tures, for example. In this case ,res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate the interior motion sensor before
you lock the vehicle .The doors can then be
opened from the insid eafter the vehicl ehas
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R star tthe vehicle usin gakey which has been
left in the vehicle
R release the electric parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Alway stake the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening th
edoors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked.
If the vehicle has been locked with the key or
with KEYLESS -GO, opening adoor from the
inside will trigger the anti-thef talarm system.
Switch off the alarm (Y page 71).82
DoorsOpening and closing

United Kingdom only:
if the vehiclehas
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. Deactivate the
interior motion sensor (Y page 72) before you
lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside .The anti-theft
alar msystem is triggered if the doo ris
opened from the inside. Swit choff the alarm
(Y page 71).
You can only open the rea rdoors from inside
the vehicle if they ar enot secured by the
child-proof lock s(Ypage 60). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unloc keda nd can be
opened. Centr
ally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. The buttons are located on
both fron tdoors. :
To unlock
; To lock
X To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler fla pwill not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYL ESS-GO.
For all countries except the United King-
dom: you can ope nadoor from inside the
vehicle even if it has been locked.
Unite dKingdom only: if the vehicle has
been locked with the key or with KEYL ESS-
GO, the double lock function is activate das
standard. It is then not possible to open the
door sfrom insid ethe vehicle. Deac tivate the
interior motion sensor (Y page 72) before you
lock the vehicle .The doors can then be
opened from the insid eafter th evehicle has
been locked from the outside.
If the vehicle has been locked using the lock-
ing button for the central locki ng,orh as been
locked automatically, and adoor is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked.
R only the door which has been opened from
the inside is unlocked if only the driver's
door had been previously unlocked. Doors
83Opening and closing Z

With the key:
R
release the &button.
R press and hold the %button unti lthe
side windows and the slidin gsunroof or the
panorama sliding sunroof open again.
With KEYLESS-GO:
R release the senso rsurface on the door han-
dle.
R pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama sliding sunroof open.
Whe nyou lock the vehicle, you can simulta-
neously:
R close the side windows
R close the hinged side windows
R close the slidin gsunroof or the panorama
sliding sunroof
On vehicles with apanorama sliding sunroof,
you can then close the roller sunblinds.
Usin gthe key Th
ek ey must be close to the driver' sdoor
handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the &button until the
side window sand the sliding sunroo forthe
panorama slidin gsunroof are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
On vehicles with apanorama sliding sunroof:
X Press and hold the &button again until
the roller sunblinds of the panorama sliding
sunroof close.
X To interrupt convenienc eclosing:
release the &button. Using KEYLESS-GO The KEYL
ESS-GO key must be outside the
vehicle. All the doors must be closed. X
Touch recesse dsensor surface :on the
door handle until the side windows and the
sliding sunroof or the panorama sliding
sunroof are fully closed.
i Make sure you only touc hrecessed sen-
sor surface :.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
On vehicles with apanorama sliding sunroof:
X Touch recessed senso rsurface :on the
door handle again until the roller sunblinds
of the panorama sliding sunroof close.
X To interrupt convenienc eclosing:
release recessed sensor surface :on the
door handle. Resetting the side windows
If as ide window can no longer be closed fully,
you must reset it.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed. (Y page 89)
X Hold the switch for an additional second. Side windows
91Opening and clos ing Z

i
Further related subjects:
R EASY-ENT RY/EXIT feature
(Y page 111)
R storing setting s(Ypag e115) Ste
ering wheel heating
Switchin gon/off X
Make sure that the key is in position 2in
the ignition lock.
X To switch on/off: turn the lever in the
direction of arrow :or;.
Indicator lamp =lights up or goe sout.
Vehicles without KEYLESS-GO: when you
remove the key from the ignition lock, the
steering wheel heating is switched off.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver' sdoor, the
steerin gwheel heating is switched off.
Problems wit hthe steering whee lheat-
ing The steerin
gwheel heating has switched
itsel foff prematurely or cannot be switched
on. Th evehicle' selectrical system voltage is
too low because too many electrical consum-
ers are switched on.
X Switc hoff elect rical consumers that you do
not need, such as the rear window heating
or inte rior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
Make sur ethat nobody can becom etrapped
when you activate th eEASY-ENTRY/EXI Tfea-
ture.
If there is arisk of someon ebecomin gtrap-
ped, stop th eadjustment procedure. To halt
the procedure:
R press the steerin gcolum nadjustment but-
ton.
R briefly press one of the memory fun ction
position buttons.
The steerin gcolum nstops moving immedi-
ately.
Do not keep the memory function position
button pressed down, otherwise the memory
function will start and the steerin gwheel and
seat will begin to move.
Never leav echildren unsupervised in the vehi-
cle. They coul dopen the driver' sdoor and
thereby unin tentionally activate the EASY-
ENTRY feature and become trapped.
The EASY-ENTRY/EX ITfeature make sgetting
in and out of your vehicle easier.
You can activa teand deactivat ethe EASY-
ENTRY/ EXIT feature in th eon-board com-
puter (Y page285).
Positio nofthe steering whee lwhen the
EASY-ENTRY/EXIT feature is active Th
es teering whee ltilts upwards if you:
R remov ethe key from the ignition lock
R open the driver's door and KEYL ESS-GO is
in position 1
R ope nthe driver's door and the key is in
position 0or 1in the ignition lock
i The steerin gwheel only moves upwards if
it has not already reached the upper end
stop. Steering wheel
111Seats, steering whee land mirrors Z

Position of th
esteerin gwheel for driv-
ing Th
es teering whee lismoved to the previously
set position if:
R the driver's door is closed and
R you inser tthe key int othe ignition lock
or
R you press the Star t/Stop butto nonce on
vehicles with KEYLESS-GO.
If you clos ethe driver's door with the key
inserted int othe ignition lock ,the steering
wheel is automatically moved to the previ-
ously set position.
The last position of the steering wheel is
stored when you switc hoff th eignition or
when you stor ethe setti ngwith the memory
function (Y page 115).
Crash-responsive EASY-EXIT fea tureIf th
ecrash-resp onsive EASY-EXIT feature is
trig gere dinana ccident,the steeri ngcolu mn
will mov eupwards when the driv er'sdoor is
opened. This occurs irrespective of the posi-
tion of the key in the ignition lock .This makes
it easier to exit the vehicle and rescue the
occupants.
The crash-responsive EASY-EXIT featur eis
only operational if the EASY-EXIT/ENTRY fea-
tur eisa ctivate dinthe on-boar dcomputer
(Y page 285). Mirrors
Rear-view mirror
X
Anti-dazzle mode: flick anti-dazzle
switch :forwards or back. Exterior mirrors
Adjusting th eexterior mir rors G
WARNING
The exterior mirrors reduce the size of the
image. Objects are actually close rthan they
appear. You coul dmisjudge the distance from
vehicles drivin gbehind and cause an acci-
dent, e.g. when changing lane. For this rea-
son, mak esure of the actual distance from the
vehicle driving behind by glancing over your
shoulder. 112
MirrorsSeats, steerin
gwhee land mirrors

boostin
geffect. Yo uwill require considerably
more effor ttosteer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause afire
R lose its hold func tion.
There is arisk of fire and an accident .Release
the parking brak efully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only set the automatic transmission to the
respective drive positions when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. Othe rwise, you could damage the
drive train.
! AMG vehicles: at low engine oil temper-
atures (below +20 †), the maximum
engine speed is restricted in order to pro-
tec tthe engine. To protec tthe engin eand
maintain smoo thengine operation ,avoid
driving at full throttle when th eengine is
cold. Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i If the key doe snot belong to the vehicle,
it can still be tur nedint he ignition lock.
However ,the ignition will not be switched
on. The engin ecannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key together
with:
- electronic devices, e.g. amobile phone
or anothe rkey
- metallic objects, e.g. coins or metal film
- metallic objects, e.g. ametal case
This can affect the fun ction of the key with
KEYL ESS-GO.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder
(Y pag e347). Othe rwise, the KEYL ESS-GO
key will not be dete cted.
Vehicles with KEYLESS-GO are equipped with
ak ey featuri ngan integrated KEYLESS-GO
function and adetachable Start /Stopbutton. Driving
159Drivingand parking Z

The Start/Stop button must be inser
tedint he
ignition lock and the key with the integrated
KEYL ESS-GO function must be in the vehicle.
Pressing the Start/Stop butto nseveral times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brak epedal and press the
Start/Stop button ,the engin estart simmedi-
ately.
i Thee ngine can be switched off whil ethe
vehicle is in motion by pressing and holding
the Start/ Stop button for three seconds.
This func tion operates independently of the
ECO star t/stop automatic engine switch-
off func tion.
Key positions with KEYLESS-GO Switching on th
epower supply
X If Start/ Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X Press Start/Stop button :once.
The power supply is switched on. You can
now activa tethe windscreen wipers, for
example.
i The powe rsupply is switched off again if:
R the driver' sdoor is opened and
R you press Start/Stop button :twice
when in this position Switching on th
eignition
X Press Start/Stop button :twice.
The ignition is switched on.
i The power supply is switched off again if:
R the driver' sdoor is opened and
R you press Start/Stop button :once
when in this position
Removing th eStart/Stop button You can remove the Start/Stop butto
nfrom
th ei gnition lock and star tthe vehicle as nor-
ma lusing the key.
X Remove Start/ Stop button :from ignition
lock ;.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leav ethe vehicle.
i It is only possible to switc hbetween KEY-
LE SS -GO mode and key operation whe nthe
transmission is in position P.
i When you inser tStart/St op button :
int oignition lock ;,the system needs
approximatel ytwo seconds' recognition
time. You can then use Start/ Stop but-
ton :. 160
DrivingDriving and pa
rking

Sta
rting the engine
Impor tant safety notes G
WARNING
Combustion engines emi tpoisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
i Vehicles with apetrol engine: the cat-
alytic converter is preheate dfor up to
30second safter acold star t.The sound of
the engin emay change during this time.
Automatic transmission X
Shift the transmission to position
P(Y page 168).
The transmission position displ ay inthe
multifunction displa yshows
P(Y page 168).
i You can also star tthe engin ewhen the
transmission is in position N.
Sta rting procedur ewith the key X
To star tapetrol engine: turn the key to
position 3in the ignition lock
(Y page 159 )and releas eita ss oon as the
engin eisrunning.
X To star tadiesel engine: turn the key to
position 2in the ignition lock
(Y page 15 9).
The % preglow indicator lam pinthe
instrumen tcluster lights up.
X When the %preglow indicator lamp
goes out, tur nthe key to position
3(Y page 159) and release it as soon as the
engin eisrunning.
i You can start the engine without preglow
if the engine is warm. Usin
gKEYLESS-GO to star tthe en gine G
WARNING
Your vehicle can be started using avalid KEY-
LESS-GO key. For this reason, children should
never be left unsupervised in the vehicle.
Always take the key with you when leaving the
vehicle, even if you are only leaving it for a
short time.
X Depress the brake pedal and keep it
depressed.
X To star tapetrol engine: press the Start/
Stop button (Y page 159) once.
The engin estarts.
X To start adiesel engine: press the Start/
Stop button (Y page 159)once.
Preglow is activated and the engin estarts.
i The Start/Stop button can be used to
start the vehicle without insertin gthe key
int ot he ignition lock .The key must be in
the vehicle and the Star t/Stop butto nmust
be inserted in the ignition lock. This mode
for startin gthe engin eoperates independ-
ently of the ECO start /stop automatic
engine start function. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engag etransmission position Dor
R,t he vehicle coul dpull away suddenly. There
is ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor
R(Y page 167). Driving
161Driving and parking Z

G
WARNING
Electrostati ccharge can lead to the creation
of sparks and to fuel vapours igniting. There
is ar isk of fire and explosion.
Touch the vehicle bodywork just before open-
ing the fuel filler cap. This wil ldischarge a
possible electrostatic charge.
! Do not use petrol to refuel vehicle swith a
diesel engine. Do not use diesel to refu el
vehicles wit hapetrol engine. Do not switch
on the igniti on if youaccidentally refuel
with the wrong fuel. Otherwise, the fuel will
ente rthe fuel system .Even small amounts
of th ewrong fue lcould result in damage to
the fuel system and the engine. The repair
cost sare high .Notif yaq ualified specialist
workshop and have the fuel tan kand fuel
lines draine dcompletely.
! Overfilling the fuel tan kcould damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces .You coul dotherwis edamage the
paintwork.
! Use afilter when adding fuel from afuel
can. The fuel lines and/or the diesel injec-
tion system could otherwis ebeblocked by
particles from the fuel can.
If you overfill the fuel tank ,fuel could spray
out when the fuel pump nozzle is removed.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 423). Refuelling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Fuel type to be refuelled
? Tyre pressure table
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X KEYLESS-GO: open the driver' sdoor.
This corresponds to key position 0:"key
removed".
The driver's doo rcan be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler flap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off. Refuelling
175Driving and parking Z

!
In order to fil lthe AdBlue ®
tank, the vehi-
cle must be parked on alevel surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on alevel surface.
Fluctuations in capacity will thus be avoi-
ded. Filling avehicle standing on an uneven
surface is not permitted. There is adanger
of overfilling, which can cause damage to
BlueTEC exhaust gas aftertreatmen tcom-
ponen ts.
! Surfaces which have come into contact
with AdBlue ®
while refilling shoul dbe
rinsed immediately wit hwater, or remove
AdBlue ®
with amoist clot hand cold water.
If AdBlue ®
has alread ycrystallised, us ea
sponge and cold water to clean the area.
AdBlue ®
residue crystallises after acertain
amount of tim eand soils the affected sur-
faces.
! AdBlue ®
is not afuel additive and must
not be added to the fuel tank .IfAdBlue ®
is
added to the fuel tank ,this can lead to
engin edamage.
Have the AdBlue ®
tank refilled at aqualified
specialist workshop. However ,you can also
top up the AdBlue ®
tan k:
R at afilling station with an AdBlue ®
filling
pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automat-
ically during filling at afilling pump, the
AdBlue ®
tank has been completely filled. Do
not fill the AdBlue ®
tank any fur ther.
AdBlue ®
may leak out.
For fur ther information on AdBlue ®
,s ee
(Y page 42 7). Opening th
eAdBlue ®
fille rcap Th
ef uel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
X Switc hthe igni tion off.
X Press the fuel filler fla pinthe direction of
arrow :.
The fuel filler fla pswings up.
X Turn blue AdBlue ®
filler cap ;anti-clock-
wise and remov eit.
AdBlue ®
filler cap ;is secured with aplas-
tic strip.
AdBlue ®
refill canisters !
Do not tighten the disposable hose with
too muc hforce. The disposable hose may
otherwise be destroyed. Ref
uelling
179Driving and parking Z