media MERCEDES-BENZ GLA 2016 Workshop Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2016, Model line: GLA, Model: MERCEDES-BENZ GLA 2016Pages: 390, PDF Size: 10.2 MB
Page 300 of 390
R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password. X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X
Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. USA only: alternatively, the vehicle can be
locked via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.298
Features
Stowage and features
Page 317 of 390
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
connectors R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
! Edition 1 special model: parts of your
vehicle are covered with a decorative foil.
Maintain a distance of at least 70 cm
between the foil-wrapped parts of the vehi-
cle and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufac-
turer.
Move the power washer nozzle around
when cleaning your vehicle. Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover
and rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse
off the treated areas afterwards. X
Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recom-
mended and approved by Mercedes-Benz.
This is the case approximately every three to
five months, depending on the climate con-
ditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally. Care 315
Maintenance and care Z
Page 328 of 390
If a tire pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes, see
"Tire pressure not reached" ( Y
page 326).
If tire sealant has escaped, clean it off affec-
ted areas as quickly as possible. Use plain
water if possible.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene at
a dry cleaner as soon as possible.
Tire pressure not reached If a pressure of 180 kPa (1.8 bar/26 psi) has
not been attained after five minutes: X
Switch off the tire inflation compressor. X
Unscrew the filler hose from the valve of
the faulty tire.
Note that tire sealant may escape when you
unscrew the filler hose. X
Very slowly drive forwards or reverse
approximately 30 ft (10 m). X
Pump up the tire again.
After a maximum of five minutes the tire
pressure must be at least 180 kPa (1.8 bar/
26 psi).
G WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
G WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tire
sealed with tire sealant is 50 mph (80 km/h).
The upper part of the TIREFIT sticker must be
affixed to the instrument cluster in the driv-
er's field of vision.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit.
H Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tire pressure of 180 kPa (1.8 bar/26 psi)
has been attained after five minutes: X
Switch off the tire inflation compressor. X
Unscrew the filler hose from the valve of
the faulty tire. X
Stow the tire sealant bottle and the tire
inflation compressor. X
Pull away immediately .X
Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
G WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In cases such as the one mentioned
above, contact an authorized Mercedes-326
Flat tire
Breakdown assistance
Page 329 of 390
Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada). X
Correct the tire pressure if it is still at least
130 kPa (1.3 ba r/ 19 psi). See the Tire and
Loading Information placard on the driver's
side B-pilla ro r the tire pressure table in the
fuel filler flap for values. X
To increase the tire pressure: switch on
the tire inflation compressor.
X
To reduce the tire pressure: depress
pressure release button m next to pres-
sure gauge n .X
When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire. X
Screw the valve cap onto the tire valve of
the sealed tire. X
Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle. X
Drive to the nearest qualified specialist
workshop and have the tire changed there. X
Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop. X
Have the tire sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Y
page 65) and ( Y
page 69).
G WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. Battery (vehicle) 327
Breakdown assistance Z
Page 330 of 390
Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example: R
by wearing clothing made from synthetic
fibers R
due to friction between clothing and seats R
if you push or pull the battery across the
carpet or other synthetic materials R
if you wipe the battery with a cloth
G WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion. H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that: R
you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged. R
you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged. R
in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. Yo u
ca n
then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.328
Battery (vehicle)
Breakdo wn assis tance
Page 331 of 390
Comp ly wit h safety precautions and take pro-
tective measures when han dlin g batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact wit h skin, eyes or clothing.
Wear suit able protective clothing,
especial ly gloves, apron and face-
guard.
Rins e any acid spills immediately
wit h clear water. Contact a physi-
cian if necessary.
Wear eye protection.
Keep children away.
Observe th is Operator's Manual.
For safety reasons, Mercedes-Benz recom-
men ds that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries pro vide
increased impact protection to prevent veh i-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an acc iden t.
In order for the battery to achieve the max i-
mum poss ible service life, it must always be
suff icie nt ly charge d.
Like other batteries, the vehicle battery may
disc harge over time if you do not use the
veh icle . In th is case, have the battery discon-
nected at a qualif ied specialist workshop. You
can also charge the battery with a charger
recommended by Mercedes-Benz. Contact a qualif ied spec ialist workshop for further infor-
mation.
Have the battery condition of charge checked
more frequently if you use the vehicle main ly
for short trips or if you leave it standing idle
for a lengthy per iod. Consult a qualif ied spe-
cialist workshop if you wish to leave your
vehicle parked for a long period of time.
On ly replace a battery with a battery that has
been recommended by Mercedes-Benz.
Remo ve the Sm artKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very lit tle energy,
t hus conserving battery power.
If the power supply has been interrupted, e.g.
if you reconnect the battery, you will have to:R
set the clock via Aud io 20 or COMAND (see
separate operating instructions). R
reset the function for folding the exterior
mirrors in/out automatically, by folding the
mirrors out once ( Y
page 109).
Charging the battery
G WARNIN G
During charging and jump-starting , explosive
gase s can escape from th e battery. Ther e is a
ris k of an explosion .
Particularly avoi d fire, open flames, creating
sparks and smoking. Ensure there is sufficien t
ventilation while charging and jump-starting .
Do no t lean ove r a battery.
G WARNIN G
Battery acid is caustic . Ther e is a ris k of injury.
Avoid contact wit h skin, eyes or clothing . Do
no t inhale any battery gases. Do no t lean ove r
th e battery. Kee p children away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean wate r and seek medical atten -
tion.
G WARNIN G
A discharged battery can freez e at tempera-
tures below freezing point. When jump-start -Battery (vehicle) 329
Breakdown assistance Z
Page 333 of 390
Jump-starting For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and a ground point, in the engine compartment.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a thawed-out battery may be shorter.
The starting characteristics can be impaired, particularly at low temperatures. Have the
thawed-out battery checked at a qualified specialist workshop. Jump-starting 331
Breakdown assistance Z
Page 342 of 390
Useful information
i This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops ( Y
page 25).
Important safety notes
G WARNING
If wheels and tires of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct: R
designation R
model
When replacing tires, make sure to use the
correct: R
designation R
manufacturer R
model
G WARNING
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tires without run-flat characteristics: R
do not drive with a flat tire. R
immediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tires with run-flat characteristics: R
pay attention to the information and warn-
ing notices on MOExtended tires (tires with
run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about: R
suitability R
legal stipulations R
factory recommendations
Information on the sizes and types of wheels
and tires for your vehicle can be found under
"Wheel/tire combinations" ( Y
page 367).
Information on tire pressure can be found: R
on the Tire and Loading Information placard
on the B-pillar on the driver's side
( Y
page 351) R
in the tire pressure table in the fuel filler flap
( Y
page 170) R
under "Tire pressure" ( Y
page 343)
Operation
Information on driving
Check the tire pressure when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that
the wheels or tires are damaged. If you sus-
pect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics.
If you find no signs of damage, have the tires
and wheels checked at a qualified specialist
workshop.340
Operation
Wheels and tires
Page 343 of 390
When parking your vehicle, make sure that
the tires do not get deformed by the curb or
other obstacles. If they cannot be avoided,
drive over obstacles such as curbs slowly and
at an obtuse angle. Otherwise, you may dam-
age the wheels or tires.
Regular checking of wheels and tires
G WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of
your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Check wheels and tires for damage at least
once a month. Check wheels and tires after
driving off-road or on rough roads. Damaged
wheels can cause a loss of tire pressure. Pay
particular attention to damage such as: R
cuts in the tires R
punctures R
tears in the tires R
bulges on tires R
deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width
of the tire ( Y
page 341). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
mount anything onto the valve other than the
standard valve cap or other valve caps
approved by Mercedes-Benz for your vehicle.
Do not use any other valve caps or systems,
e.g. tire pressure monitoring systems.
Regularly check the pressure of all the tires
particularly prior to long trips. Adjust the tire
pressure as necessary ( Y
page 343). The service life of tires depends, among other
things, on the following factors: R
driving style R
tire pressure R
distance covered
Notes on tire tread
G WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where
speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for: R
Summer tires:
Page 380 of 390
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
Tank capacity
Model Total capa-
city
Models with 4MATIC
14.8 US gal
(56.0 l)
All other models
13.2 US gal
(50.0 l)
Model Of which
reserve
Mercedes ‑ AMG vehicles
Approx.
2.1 US gal
(8.0 l)
All other models
Approx.
1.6 US gal
(6.0 l)
Gasoline
Fuel grade
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
! Only refuel using unleaded premium
grade gasoline with at least 91 AK I/
95 RON.
! Only use the fuel recommended. Operat-
ing the vehicle with other fuels can lead to
engine failure.
! Do not use the following: R
E85 (gasoline with 85% ethanol) R
E100 (100% ethanol) R
M15 (gasoline with 15% methanol) R
M30 (gasoline with 30% methanol) R
M85 (gasoline with 85% methanol) R
M100 (1 00% methanol) R
Gasoline with metalliferous additives R
Diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
! To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavaila-
ble and you have to refuel with unleaded
gasoline of a lower grade, observe the fol-
lowing precautions: R
Only fill the fuel tank to half full with reg-
ular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible. R
Do not drive at the maximum speed. R
Avoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the sta ff for assis-
ta nce.378
Service products and filling capacities
Technical data