media MERCEDES-BENZ GLA 2016 User Guide

Problem
Possible causes/consequences and P Solutions
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 280). Unlocking and opening doors from
the inside
X
To unlock and open a front door: pull
door handle D .
If the door is locked, locking knob C pops
up. The door is unlocked and opens. X
To unlock a rear door: pull up locking
knob C .
The door is unlocked and can be opened. X
To open a rear door: pull door handle D .
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73). Doors 83
Opening and closing Z

Opening and closing manually
Opening X
Press the 6 button on the key.X
Pull handle C .X
Raise the tailgate.
Closing
X
Pull the tailgate down using handle C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-
GO.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the close button or STOP button on
the tailgate. R
pull the handle on the tailgate.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
Opening automatically
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate. X
Press and hold the T button on the key
until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle
and let it go again immediately.Cargo compartment 87
Opening and closing Z

Closing automatically Vehicles with EASY-PACK tailgate: you can
also close the tailgate automatically from out-
side.
For exa mple , vehicle s wit h KEYLESS-GOX
To close: press button C on the tailgate.
or X
Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the T but-
ton on the key.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and
KEYLESS-GO: when the driver's door is
closed you can simultaneously close the tail-
gate and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the
vehicle. X
To close the tailgate and lock the vehi-
cle: press locking button D on the tailgate.
If a SmartKey is detected outside the vehi-
cle within the rear detection range of KEY-
LESS-GO, the tailgate closes.
The vehicle is locked. X
To stop the closing process : press but-
ton C on the tailgate again.
or X
Pull the handle in the tailgate.
or X
Press the T button on the key until the
tailgate stops. or X
Press or pull the remote operating switch
on the driver's door.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.88
Cargo compartment
Opening and closing

On vehicles with a panorama roof with power
tilt/sliding panel: X
Touch recessed sensor surface C on the
door handle again until the roller sunblind
of the panorama sliding sunroof closes. X
To interrupt convenience closing:
release recessed sensor surface C on the
door handle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 149).X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 91).X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed ( Y
page 91).X
Hold the switch for an additional second. X
If the respective side window remains
closed after the button is released, then it
has been set correctly. If this is not the
case, repeat the steps above again. Side windows 93
Opening and closing Z

Problems with the side windows
G WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
Problem
Possible causes/consequences and P Solutions
A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot
be closed and you can-
not see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly: X
Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature.
Panorama roof with power tilt/sliding
panel
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures. If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.94
Panorama roof with power tilt/sliding panel
Opening and closing

G WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle inte-
rior.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Sliding sunroof reversing feature
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof. G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in (4 mm) of the closing
movement R
during resetting R
when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
C
To raise D
To open

X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 149).X
Press or pull the W switch in the corre-
sponding direction.
If you press/pull the W switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling the switch again.
After opening the sliding sunroof, the roller
sunblind closes slightly automatically. This
reduces drafts in the vehicle interior.
If the sliding sunroof is raised at the rear, it
lowers slightly automatically at higher
speeds. The noise level in the vehicle interior
is reduced as a result.
At low speeds it raises again automatically.
You can also temporarily deactivate auto-
matic lowering. To do so, press the W
switch. The sliding sunroof raises again auto-
matically.
You can continue to operate the sliding sun-
roof after switching off the engine or remov-
ing the SmartKey from the ignition lock. This
function remains active for five minutes or
until you open a front door.
The sliding sunroof cannot be opened if a roof
carrier is installed. In order to allow ventila-
tion of the vehicle interior, you can raise the
sliding sunroof.
If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Rain-closing feature
The rain-closing feature is only available for
vehicles with a rain sensor.
When the SmartKey is in position 0 in the
ignition lock or is removed, the sliding sunroof
closes automatically: R
if it starts to rain. R
at extreme outside temperatures. R
after six hours. R
if there is a malfunction in the power sup-
ply.
The panorama roof with power tilt/sliding
panel remains raised at the rear in order to
allow ventilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel is obstructed while being closed by the
rain-closing feature, it opens again slightly.
The rain-closing feature is then deactivated.
The panorama roof with power tilt/sliding
panel does not close if: R
it is raised at the rear. R
it is blocked. R
no rain is falling on the area of the wind-
shield being monitored by the rain sensor.
If the vehicle is under a bridge or in a car-
port, for example, the field of the sensor
may be covered.
Operating the roller sunblind for the
panorama roof with power tilt/sliding
panel
Important safety notes
G WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.96
Panorama roof with power tilt/sliding panel
Opening and closing

Roller sunblind reversing feature The roller sunblind is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the roller sunblind during
the closing process, the roller sunblind opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the roller sunblind.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
when closing the roller sunblind again man-
ually immediately after automatic reversal
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing
C
To openD
To open

Problems with the panorama roof with power tilt/sliding panel
G WARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
backing up function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses
an increased risk of injury or even fatal injury.
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop.
Problem
Possible causes/consequences and P Solutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause. If the panorama roof with power tilt/sliding panel is obstructed
during closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to
the point of resistance until the panorama roof with power tilt/
sliding panel is closed.
The panorama roof with power tilt/sliding panel is closed with
more force.
If the panorama roof with power tilt/sliding panel is obstructed
again during closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to
the point of resistance until the panorama roof with power tilt/
sliding panel is closed.
The panorama roof with power tilt/sliding panel is closed with-
out the automatic reversing feature.Panorama roof with power tilt/sliding panel 99
Opening and closing Z

X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 149).X
Briefly press button C .
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/ h) , you can no longer fold in the
exterior mirrors.
Folding the exterior mirrors in or out
automatically
This function is only available in Canada.
If the "Fold in mirrors when locking" function
is activated in the on-board computer
( Y
page 231): R
the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side. R
the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
i If the exterior mirrors have been folded in
manually, they do not fold out. Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows: X
Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually. X
Vehicles with electrically folding exte-
rior mirrors: press and hold mirror-folding
button ( Y
page 109) until you hear a click
and then the mirrors engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y
page 109).
Automatic anti-glare mirrors
G WARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
If you come into contact with the electrolyte,
observe the following: R
Rinse off the electrolyte from your skin
immediately with water. R
Immediately rinse the electrolyte out of
your eyes thoroughly with clean water. R
If the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting. R
If electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately. R
Immediately change out of clothing which
has come into contact with electrolyte. R
If an allergic reaction occurs, seek medical
attention immediately.
The "Automatic anti-glare mirrors" function is
only available if the vehicle is equipped with
the "Mirrors package".110
Mirrors
Seats, steering wheel and mirrors