tailgate MERCEDES-BENZ GLA 2019 User Guide

XPress the6button on the SmartKey.
XPull handleC.
XLift the tailgate.
Closing
XPull the tailgate down using handleC.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the7button on the SmartKey or with KEYLESS-GO.
Opening/closing automatically from
the outside
Important safety notes
GWARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process.
There is a risk of injury.
Make sure that nobody is in the vicinity of
the closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GDANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate is open while the engine is
running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
!The tailgate swings upwards and to therear when opened. Therefore, make surethat there is sufficient clearance above andbehind the tailgate.
Two warning tones sound while the tailgate isopening or closing.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 339).
Opening automatically
You can open the tailgate automatically withthe SmartKey or the handle in the tailgate.
XPress and hold theTbutton on theSmartKey until the tailgate opens.
or
XIf the tailgate is unlocked, pull the handleand let it go again immediately.
Closing automatically
Vehicles with EASY-PACK tailgate:you canalso close the tailgate automatically from out-side.
Cargo compartment79
Opening and closing
Z

XTo close:press buttonCon the tailgate.
or
XVehicles with EASY-PACK tailgate andKEYLESS-GO or KEYLESS-GO start func-tion:if the SmartKey is located in the imme-diate vicinity of the vehicle, press theTbutton on the SmartKey.You can release the button as soon as thetailgate starts to close.
XTo stop the closing process: press but-tonCon the tailgate again.
or
XPull the handle in the tailgate.
or
XPress theTbutton on the SmartKeyuntil the tailgate stops.
or
XPress or pull the remote operating switch onthe driver's door.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle exhaust system can become
very hot. If you use HANDS-FREE ACCESS,
you could burn yourself by touching the
exhaust system. There is a risk of injury.
Always ensure that you make the kicking
movement only within the detection range of
the sensors.
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the unin-tentional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least10 ft (3m) away fromthe vehicle.
iYou can also deactivate KEYLESS-GO. Fur-ther information on deactivating and activat-ing KEYLESS-GO (Ypage 70).
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,you can open or close the tailgate or stop theprocedure without using your hands. This isuseful if you have your hands full. To do this,make a kicking movement under the bumperwith your foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-son. The SmartKey must be at the rear ofthe vehicle in the detection range of KEY-LESS-GO.
RWhen making the kicking movement, makesure that you are standing firmly on theground and that there is sufficient clearanceto the rear of the vehicle. You could other-wise lose your balance, for example on ice.
RAlways ensure that you only make the kick-ing movement within the detection range ofsensorsC.
RStand at least 12 in (30 cm) away from therear area while doing so.
RDo not come into contact with the bumperwhile making the kicking movement. Other-wise, the sensors may not function cor-rectly.
RHANDS-FREE ACCESS does not functionduring engine start.
RDirt caused by road salt or snow aroundsensorsCmay restrict functionality.
Using the HANDS-FREE ACCESS with aprosthetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of thevehicle in the detection range of KEYLESS-GO, HANDS-FREE ACCESS could be trig-
80Cargo compartment
Opening and closing

gered. The tailgate could thus be opened orclosed unintentionally, for example, if you:
-set something down or lift something upbehind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key aboutyour person in these situations or in situa-tions similar to these. This will prevent theunintentional opening/closing of the tail-gate.
Operation
XTo open/close:kick your foot into sensordetection zoneCbelow the bumper.Two warning tones sound while the tailgateis opening or closing.
XIf the tailgate does not open/close afterseveral attempts:wait at least ten sec-onds, using your foot kick under the bumperagain.
If you hold your foot under the bumper for toolong, the tailgate does not open or close.Repeat the leg movement more quickly if thisoccurs.
To stop the opening or closing procedure:
Rkick with your foot into sensor detectionrangeCunder the bumper, or
Rpull the handle on the outside of the tail-gate, or
Rpress the closing button on the tailgate, or
Rpress theTbutton on the SmartKey
If the tailgate closing procedure has beenstopped:
Rkick your foot under the bumper again andthe tailgate will open.
If the tailgate opening procedure has beenstopped:
Rkick your foot under the bumper again andthe tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process.
There is a risk of injury.
Make sure that nobody is in the vicinity of
the closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GDANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate is open while the engine is
running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
!The tailgate swings upwards and to therear when opened. Therefore, make surethat there is sufficient clearance above andbehind the tailgate.
Two warning tones sound while the tailgate isopening or closing.
Cargo compartment81
Opening and closing
Z

The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 339).
Opening and closing automatically
You can open the tailgate from the driver'sseat when the vehicle is stationary andunlocked.
It is only possible to close the tailgate from thedriver's seat on vehicles with the EASY-PACKtailgate.
XTo open:pull remote operating switch forthe tailgateCuntil the tailgate opens.
XTo close:turn the SmartKey to positionGorHin the ignition lock (Ypage 125).
XPress and hold the remote operating switchfor tailgateCuntil the tailgate is com-pletely closed.
Limiting the opening angle of the
tailgate
General notes
!Make sure there is sufficient clearance toopen the tailgate fully when setting theopening angle. The tailgate could otherwisebe damaged. Ideally, set the opening angleoutside.
You can limit the opening angle of the tailgate.This could be useful, for example, if there isinsufficient space above the tailgate. It is pos-sible to limit the tailgate in the top half of itsopening range.
To open the tailgate fully, pull the handle onthe outside of the tailgate again after it hasstopped automatically. This does not deletethe stored position.
Activating
XTo open the tailgate:pull the handle on thetailgate.
XTo stop the opening procedure at thedesired position:
Rpress the closing button in the tailgate, or
Rpull the handle on the outside of the tail-gate again, or
Rpress the tailgate button on the SmartKey
XTo store the position:press and hold theclosing button on the tailgate until you heara short tone.The opening angle limiter is activated. Thetailgate will now stop in the stored positionwhen opening.
Deactivating
XPress and hold the closing button on thetailgate until two short tones sound.
Tailgate emergency release
General notes
!The tailgate swings upwards and to therear when opened. Therefore, make surethat there is sufficient clearance above andbehind the tailgate.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 339).
If the tailgate can no longer be unlocked:
Rusing the SmartKey, or
Rusing the remote operating switch on thedoor control panel
Use the emergency release inside the tailgate.
You can reach the emergency release via thecargo compartment.
82Cargo compartment
Opening and closing

Opening
XFold the rear seat backrest forwards(Ypage 254).
XTake the mechanical key out of the Smart-Key (Ypage 71).
XInsert mechanical keyDinto openingCinthe trim and push it in.
XOpen the tailgate.
XInsert the mechanical key into the SmartKey(Ypage 72).
Emergency release button
You can open the trunk lid from inside thevehicle with the emergency release button.
XPress emergency release buttonCbriefly.The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened withthe trunk lid emergency release when the vehi-cle is stationary or while driving.
The trunk lid emergency release does not openthe trunk lid if the battery is disconnected ordischarged.
Trunk lid emergency release light:
REmergency release buttonCflashes for30 minutes after the trunk lid is opened.
REmergency release buttonCflashes for60 minutes after the trunk lid is closed.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side win-
dow moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again.
GWARNING
While closing the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or
press the switch to open the side window
again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they
are left unsupervised. There is a risk of
injury.
Activate the override feature for the rear
side windows. When leaving the vehicle,
always take the SmartKey with you and lock
the vehicle. Never leave children unsuper-
vised in the vehicle.
Side window reversing feature
The side windows are equipped with an auto-matic reversing feature. If a solid object blocks
Side windows83
Opening and closing
Z

XInsert the new bulb and engage it to thestop.
XPress on housing coverCand turn it to theright.
Turn signals (halogen headlamps)
XSwitch off the lights.
XOpen the hood.
XTurn bulb holderCcounter-clockwise andpull out.
XTurn the bulb counter-clockwise and pull itout of bulb holderC.
XInsert the new bulb into bulb holderC.
XInsert bulb holderCand turn it clockwiseuntil it engages.
Replacing rear bulbs
Opening and closing the side trim pan-
els
Left-hand side trim panel
You must open the side trim panel in the cargocompartment before you can replace the bulbsin the tail lamps.
XTo open:turn release knobCcounter-clockwise and remove side trim panelD.
XTo close:insert side trim panelDand turnrelease knobCclockwise.
Right-hand side trim panel
You must open the side trim panel in the cargocompartment before you can replace the bulbsin the tail lamps.
XTo open:release right-hand trim panelCatthe top and fold it down in the direction ofthe arrow.
XTo close:replace side panelingC.
Tail lamps
Due to their location, have the bulbs in thebackup lamp (vehicles with halogen head-lamps) and rear fog lamp in the tailgatechanged at a qualified specialist workshop.
XSwitch off the lights.
XOpen the cargo compartment.
XOpen the side trim panel (Ypage 108).
XRelease and remove connectorD.
XHold the tail lamp and unscrew fendernutC.
XRemove the tail lamp.
108Replacing bulbs
Lights and windshield wipers

Rif the camera lens is dirty or obstructed.Observe the notes on cleaning(Ypage 283)
Rif the rear of your vehicle is damaged. In thiscase, have the camera position and settingchecked at a qualified specialist workshop.
The field of vision and other functions of therear view camera may be restricted due toadditional accessories on the rear of the vehi-cle (e.g. license plate holder, rear bicyclerack).
iThe contrast of the display may be affec-ted by the sudden presence of sunlight orother light sources, e.g. when exiting agarage. Pay particular attention in this situa-tion.
iIf usability is severely restricted, e.g. dueto pixel errors, have the display repaired orreplaced.
Activating/deactivating the rear view
camera
XTo activate:make sure that the SmartKeyis in positionHin the ignition lock.
XMake sure that theActivation by R gearActivation by R gearfunction is selected in the multimedia sys-tem; see the Digital Operator's Manual.
XEngage reverse gear.The area behind the vehicle is shown withguide lines in the multimedia system dis-play.
The image from the rear view camera isavailable throughout the maneuvering proc-ess.
To deactivate:the rear view camera deacti-vates if you shift the transmission to]orafter driving forwards a short distance.
The inner segments of the warning indicatorare displayed in red if there is a complete sys-tem failure. The indicator lamp in thePARKTRONIC button lights up.
If the system fails at the rear of the vehicle:
Rthe rear segments are shown in red whenbacking up.
Rthe rear segments are hidden when drivingforwards.
Messages in the multimedia system
display
The rear view camera may show a distortedview of obstacles, show them incorrectly ornot at all. The rear view camera does not showobjects in the following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the tailgatehandle
!Objects not at ground level may appear tobe further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.Approach objects no further than the bot-tom-most guideline.
CYellow guide line at a distance of approx-imately 13 ft (4.0 m) from the rear of thevehicle
DWhite guide line without steering input –vehicle width including the exterior mirrors(static)

Display messagesPossible causes/consequences andPPSolutions
Stop Vehicle ShiftStop Vehicle Shiftto P Leave Engineto P Leave EngineRunningRunning
The automatic transmission has overheated.
XDrive on carefully.The automatic transmission is available again when the displaymessage goes out.
If the multifunction display still shows the display message:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 145).
XWait until the automatic transmission has cooled down and thedisplay message has disappeared.
Auxiliary BatteryAuxiliary BatteryMalfunctionMalfunctionThe auxiliary battery for the automatic transmission is no longerbeing charged.
XVisit a qualified specialist workshop.
XUntil then, always shift the transmission to position]beforeyou switch off the engine.
XBefore leaving the vehicle, apply the electric parking brake.
Trans. Oil Overhea‐Trans. Oil Overhea‐ted Drive on withted Drive on withCareCare
Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive programcand the temporarily active manual driveprogram are no longer available. The engine power output isreduced.
XAllow the vehicle to cool down.
4matic Currently4matic CurrentlyUnavailableUnavailable4MATIC has overheated. The vehicle is only driven by the frontwheels.
XDrive on.The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available againand the vehicle is driven by all four wheels.
4matic Inoperative4matic Inoperative4MATIC is malfunctioning. The vehicle is only driven by the frontwheels.
XVisit a qualified specialist workshop.
eThe tailgate is open
GWARNING
When the engine is running, exhaust gases can enter the vehicleinterior if the tailgate is open.
There is a risk of poisoning.
XClose the tailgate.
Displaymessages227
On-b oard computer and displays
Z

Loading guidelines
GWARNING
If objects, luggage or loads are not secured
or not secured sufficiently, they could slip,
tip over or be flung around and thereby hit
vehicle occupants. There is a risk of injury,
particularly in the event of sudden braking
or a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GDANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate is open while the engine is
running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could
burn yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle.
Observe the following notes when loading andtransporting a load:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe cargo compartment is the preferredplace to carry objects.
RPosition heavy loads as far forward as possi-ble and as low down in the cargo compart-ment as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load against the rear orfront seat backrests. Make sure that theseat backrests are securely locked intoplace.
RAlways place the load behind unoccupiedseats if possible.
RUse the cargo tie-down rings and the parcelnets to transport loads and luggage.
RUse cargo tie-down rings and fasteningmaterials appropriate for the weight andsize of the load.
RThe maximum load capacity of the stowagewell under the cargo compartment floor is55 lbs(25 kg).
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edgesfor protection.
!Do not position the load on one part of thefolding cargo compartment floor only. Themaximum load capacity of the folding cargocompartment floor is 220 lbs(100 kg). Dis-tribute theweight evenly to avoid damagingthe cargo compartment floor. Place a solidboard under the load if necessary. Pleasenote that the load on the cargo compart-ment floor will be increased when the loadis lashed down.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle inte-
rior and these are not adequately secured,
they could slip or be flung around and
thereby strike vehicle occupants. In addi-
tion, cup holders, open stowage spaces and
mobile phone brackets may not always be
250Stowage areas
Stowage and features

Vehicles with the cargo compartment pack-age: to enlarge the cargo compartment, youcan adjust the rear seat backrests to a 15°steeper angle (cargo position).
XFold the seat backrest forward(Ypage 254).
XMove handleCin the direction of thearrow.
XPush back seat backrestDas far as han-dleCuntil the backrest engages.The backrest is now in the cargo position.
Securing loads
Cargo tie-down rings
Observe the following notes on securing loads:
RObserve the loading guidelines(Ypage 250).
RSecure the load using the cargo tie-downrings.
RDistribute the load on the cargo tie-downrings evenly.
RDo not use elastic straps or nets to secure aload, as these are only intended as an anti-slip protection for light loads.
RDo not route tie-downs across sharp edgesor corners.
RPad sharp edges for protection.
CCargo tie-down rings
Bag hook
GWARNING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and thereby hit
vehicle occupants when braking or abruptly
changing directions. There is a risk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
!The bag hook can bear a maximum load of6.6lbs (3kg) and should not be used tosecure a load.
CBag hook
Parcel shelf
!The maximum load which may be placedon the parcel shelf is 3.3 lbs (1.5 kg).
XTo remove:detach strapsCfrom the tail-gate.
XFold the parcel shelf downwards.
XPull the parcel shelf out to the rearD.
XTo install:place the parcel shelf on theguide rails on the left and right.
XPush the parcel shelf evenly forwards usingboth hands until it engages.
XFold the parcel shelf up.
XAttach strapsCto the tailgate.
Stowage areas255
Stowage and features
Z