MERCEDES-BENZ GLA 2019 Owners Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2019, Model line: GLA, Model: MERCEDES-BENZ GLA 2019Pages: 346, PDF Size: 16.66 MB
Page 1 of 346

GLA
Operator's Manual
Mercedes-Benz
Your Operator's Manual
Digital form inside the vehicle
Familiarize yourself with the contents of the Operator's Manual directly via your
vehicle's multimedia system (Menu item "Vehicle").
Booklet inside the vehicle
In addition to the vehicle's Operator's Manual, you can obtain the complete multi-
media system Supplement from your authorized Mercedes-Benz Center.
Digital form via the Internet
You can find the Operator's Manual on the Mercedes-Benz homepage.
Digital form as an App
The Mercedes-Benz Guides App is available for free on the Apple ®
App store or
Google Play.
Apple® iOS Android™
Order no. P156 0169 13 Part no. 156 584 90 01 Edition B2019
É1565849001EËÍ1565849001
GLA Operator's Manual
Page 2 of 346

Publication details
Internet
Further information about Mercedes-Benzvehicles and about Daimler AG can be foundon the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©Daimler AG: not to be reprinted, translated orotherwise reproduced, in whole or in part,without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
In this Operator's Manual you will find the fol-lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you todangers that could lead to damage to yourvehicle.
iPractical tips or further information thatcould be helpful to you.
XThis symbol indicates an instructionthat must be followed.
XSeveral of these symbols in succes-sion indicate an instruction with sev-eral steps.
(Ypage)This symbol tells you where you canfind more information about a topic.
Dis‐Dis‐playplayThis text indicates a message on themultifunction display/multimedia dis-play.
Example
GWARNING
If the front passenger air bag has been acti-
vated, a child on the front passenger seat
may be hit by the front passenger air bag in
the event of an accident. There is a risk of
injury or fatal injury.
NEVER use a rearward-facing child restraint
system on a seat protected by an ACTIVE
FRONT AIRBAG; DEATH or SERIOUS INJURY
to the CHILD can occur.
Read the chapter "Children in the vehicle" .
As at 19.03.2018
Page 3 of 346

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manualcarefully and familiarize yourself with the vehi-cle before driving. For your own safety and alonger vehicle life, follow the instructions andwarning notices in this Operator's Manual.Ignoring them could result in damage to thevehicle or personal injury to you or others.
Vehicle damage caused by failure to followinstructions is not covered by the Mercedes-Benz Limited Warranty.
The equipment or product designation of yourvehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right tointroduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may thereforediffer from that shown in the descriptions andillustrations.
The following are integral components of thevehicle:
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at alltimes. If you sell the vehicle, always pass alldocuments on to the new owner.
You can also use the Mercedes-Benz GuidesApp:
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual providescomprehensive and specifically adaptedinformation on your vehicle's equipmentand multimedia system. It contains infor-mative animations, individual languagesettings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-mentioned digital media, you also havethe option to obtain a comprehensiveprinted version of the Supplement for
your multimedia system from yourauthorized Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internetprovides easy access to all informationregarding your vehicle and multimediasystem. It also provides helpful anima-tions, interesting background informationand a wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App,you can view all the information on yourvehicle and multimedia system via mobileInternet or download it independently ofnetwork access. Available for smart-phones or tablets.
You can also use the Mercedes-Benz GuidesApp:
Please note that the Mercedes-Benz GuidesApp may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1565849001É1565849001EËÍ
Page 4 of 346

Index.......................................................4
Digital Operator's Manual..................24
Introduction ...........................................24
Operation ............................................... 24
Introduction.........................................25
Protecting the environment ...................25
Genuine Mercedes-Benz parts ...............25
Operator's Manual ................................. 26
Service and vehicle operation ................26
Operating safety .................................... 27
QR code for rescue card ........................ 28
Data storage .......................................... 28
Information on copyright ....................... 30
At a glance...........................................31
Cockpit .................................................. 31
Instrument cluster ................................. 32
Multifunction steering wheel ................. 33
Center console ...................................... 34
Door control panel ................................. 37
Overhead control panel .........................38
Safety...................................................39
Panic alarm ............................................ 39
Occupant safety .................................... 39
Children in the vehicle ........................... 53
Pets in the vehicle ................................. 59
Driving safety systems ........................... 60
Protection against theft .........................67
Opening and closing...........................69
SmartKey ............................................... 69
Doors ..................................................... 75
Cargo compartment ...............................77
Side windows ......................................... 83
Panorama roof with power tilt/slid-
ing panel ................................................ 87
Seats, steering wheel and mir-
rors.......................................................92
Correct driver's seat position ................ 92
Seats ..................................................... 92
Steering wheel ....................................... 97
Mirrors ................................................... 98
Memory function ................................. 101
Lights and windshield wipers..........102
Exterior lighting ................................... 102
Interior lighting .................................... 105
Replacing bulbs ................................... 106
Windshield wipers ................................ 109
Climate control.................................113
Overview of climate control systems ... 113
Operating the climate control sys-
tems .................................................... 118
Air vents .............................................. 123
Driving and parking..........................124
Notes on breaking-in a new vehicle ..... 124
Driving ................................................. 124
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) ..................................................... 132
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................... 133
Automatic transmission ....................... 134
Refueling ............................................. 142
Parking ................................................ 145
Driving tips .......................................... 148
Driving systems ................................... 157
On-board computer and displays....188
Important safety notes ........................ 188
Displays and operation ........................ 188
Menus and submenus ......................... 191
Display messages ................................ 203
Warning and indicator lamps in the
instrument cluster ............................... 230
Multimedia system...........................242
General notes ...................................... 242
Important safety notes ........................ 242
Function restrictions ............................ 242
Operating system ................................ 243
2Contents
Page 5 of 346

Stowage and features......................250
Loading guidelines ...............................250
Stowage areas ..................................... 250
Features .............................................. 257
Maintenance and care......................273
Engine compartment ........................... 273
ASSYST PLUS ...................................... 277
Care ..................................................... 278
Roadside Assistance........................286
Where will I find...? .............................. 286
Flat tire ................................................ 287
Battery (vehicle) .................................. 292
Jump-starting ....................................... 295
Towing and tow-starting ......................298
Fuses ................................................... 301
Wheels and tires...............................304
Important safety notes ........................ 304
Operation ............................................ 304
Winter operation .................................. 306
Tire pressure ....................................... 307
Loading the vehicle .............................. 316
All about wheels and tires ................... 319
Changing a wheel ................................ 325
Wheel and tire combinations ...............329
Emergency spare wheel ....................... 330
Technical data...................................332
Information regarding technical data
............................................................. 332
Vehicle electronics .............................. 332
Identification plates .............................333
Service products and filling capaci-
ties ...................................................... 334
Vehicle data ......................................... 339
Vehicle data for off-road driving .......... 340
Contents3
Page 6 of 346

1, 2, 3 ...
4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC
Display message ............................ 227
4MATIC (permanent four-wheel
drive).................................................. 168
12 V socket
see Sockets
360° camera
Function/notes .............................182
A
ABS (Anti-lock Braking System)
Display message ............................ 204
Function/notes ................................ 60
Important safety notes .................... 60
Warning lamp ................................. 233
Acceleration
see Kickdown
Accident
Automatic measures after an
accident ...........................................53
Activating media mode
General notes ................................ 248
Activating/deactivating cooling
with air dehumidification.................118
Active Brake Assist
Activating or deactivating .............. 197
Display message ............................ 210
Function/notes ................................ 61
Active Distance Assist
DISTRONIC
Activating ....................................... 160
Calling up a speed......................... 161
Cruise control lever ....................... 160
Deactivating ................................... 163
Display message ............................ 221
Displays in the multifunction dis-
play ................................................ 164
Displays on the instrument clus-
ter .................................................. 164
Driving tips .................................... 164
Function/notes............................. 158
Important safety notes .................. 159
Setting a speed .............................. 162
Setting the specified minimum
distance ......................................... 162
Stopping ........................................ 162
Storing a speed .............................. 161
Active Parking Assist
Canceling ....................................... 178
Detecting parking spaces .............. 175
Display message ............................ 220
Exiting a parking space .................. 177
General notes ................................ 174
Important safety notes .................. 174
Parking .......................................... 176
ADAPTIVE BRAKE................................. 67
Additional speedometer................... 199
Additives (engine oil)........................ 337
Address book
see also Digital Operator's Man-
ual .................................................. 242
Adjusting the volume
Multimedia system ........................ 243
Air bags
Deployment ..................................... 51
Display message ............................ 213
Front air bag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44
Introduction ..................................... 44
Knee bag .......................................... 46
Occupant Classification System
(OCS) ............................................... 47
PASSENGER AIR BAG indicator
lamps ............................................... 40
Side impact air bag.......................... 46
Window curtain air bag.................... 47
Air vents
Important safety notes .................. 123
Rear ............................................... 123
Setting the center air vents ........... 123
Setting the side air vents ............... 123
Air-conditioning system
see Climate control
Alarm
ATA (Anti-Theft Alarm system)......... 68
Switching off (ATA) .......................... 68
Switching the function on/off
(ATA) ................................................ 68
4Index
Page 7 of 346

Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 168
Performance Seat ............................ 96
AMG adaptive sport suspension
system
General Information .......................168
AMG menu (on-board computer)..... 200
AMG Performance exhaust sys-
tem..................................................... 130
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle.............. 156
Ashtray............................................... 259
Assistance display (on-board
computer).......................................... 197
Assistance menu (on-board com-
puter)..................................................196
ASSYST PLUS
Displaying a service message ........278
Driving abroad ............................... 278
Hiding a service message .............. 277
Information about Service ............. 278
Resetting the service interval dis-
play ................................................ 278
Service message ............................ 277
Special service requirements ......... 278
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 68
Function ...........................................68
Switching off the alarm .................... 68
ATTENTION ASSIST
Activating/deactivating ................. 198
Display message ............................ 219
Function/notes............................. 183
Audio 20
Driving dynamics display ............... 171
Audio menu (on-board computer).... 194
Audio system
see Digital Operator's Manual
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 216
see Lights
Automatic car wash (care)............... 279
Automatic engine start (ECO
start/stop function).......................... 129
Automatic engine switch-off (ECO
start/stop function).......................... 129
Automatic headlamp mode.............. 102
Automatic transmission
Accelerator pedal position ............. 137
Changing gear ............................... 137
DIRECT SELECT lever ..................... 134
Drive program ................................ 138
Drive program display .................... 134
Driving tips .................................... 137
DYNAMIC SELECT button (all
vehicles except Mercedes-AMG
vehicles) ........................................ 132
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .............. 133
Emergency running mode.............. 142
Engaging drive position .................. 136
Engaging neutral ............................ 135
Engaging park position
(Mercedes-AMG vehicles) .............. 136
Engaging park position automati-
cally ............................................... 135
Engaging reverse gear ................... 135
Engaging the park position ............ 134
Holding the vehicle stationary on
uphill gradients .............................. 138
Kickdown ....................................... 138
Manual shifting .............................. 140
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 200
Overview ........................................ 134
Problem (malfunction) ................... 142
Pulling away ................................... 128
Selector lever ................................ 136
Starting the engine ........................ 127
Steering wheel paddle shifters ...... 140
Transmission position display ........ 136
Index5
Page 8 of 346

Transmission position display
(DIRECT SELECT lever) ...................134
Transmission positions .................. 137
Automatic transmission emer-
gency mode....................................... 142
B
Back button....................................... 243
Backup lamp
Display message ............................ 215
Bag hook............................................ 255
BAS (Brake Assist System)................. 61
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 72
Important safety notes .................... 72
Replacing ......................................... 72
Battery (vehicle)
Charging ........................................ 294
Display message ............................ 218
Important safety notes .................. 292
Jump starting ................................. 295
Replacing ....................................... 295
Belt
see Seat belts
Belt warning......................................... 44
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 198
Display message ............................ 220
Notes/function .............................. 185
Blower
see Climate control
Bluetooth®
Searching for a mobile phone ........246
Searching for a mobile phone
(device manager) ........................... 247
see also Digital Operator's Man-
ual ..................................................242
Telephony ...................................... 246
Brake Assist System
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 209
Notes ............................................. 337
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamp
Replacing bulbs .............................108
Brake lamps
Display message ............................ 215
Brakes
ABS ..................................................60
BAS .................................................. 61
Brake fluid (notes) ......................... 337
Display message............................ 204
EBD .................................................. 67
Hill start assist ............................... 128
HOLD function ............................... 165
Important safety notes .................. 150
Maintenance .................................. 151
Parking brake ................................ 146
Riding tips ...................................... 150
Situation-dependent braking
assistance ........................................ 63
Warning lamp ................................. 232
Breakdown assistance
Where will I find...? ........................ 286
see Flat tire
see Tow-starting
see Towing away
Brightness control (instrument
cluster lighting)................................... 32
Buttons on the steering wheel......... 189
C
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 279
Carpets .......................................... 285
Display ........................................... 283
Exhaust pipe .................................. 283
Exterior lights ................................ 282
Gear or selector lever .................... 284
Interior ........................................... 283
Matte finish ................................... 280
Notes............................................. 278
6Index
Page 9 of 346

Paint ..............................................280
Plastic trim ....................................284
Power washer ................................ 279
Rear view camera .......................... 283
Roof lining ...................................... 285
Seat belt ........................................ 285
Seat cover ..................................... 284
Sensors ......................................... 282
Steering wheel ............................... 284
Trim pieces ....................................284
Washing by hand ........................... 279
Wheels ...........................................281
Windows ........................................ 281
Wiper blades .................................. 282
Wooden trim .................................. 284
Cargo compartment enlargement... 253
Cargo compartment floor
Important safety notes .................. 256
Opening/closing ............................ 256
Stowage well (under) ..................... 256
Cargo tie down rings......................... 255
CD
see also Digital Operator's Man-
ual ..................................................242
CD player (on-board computer)........195
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 199
Locking/unlocking (SmartKey) ........69
Change of address.............................. 26
Change of ownership.......................... 26
Changing a wheel
Wheels and tires ............................ 326
Child
Restraint system .............................. 55
Child seat
Forward-facing restraint system ...... 58
LATCH-type (ISOFIX) child seat
anchors ............................................ 56
On the front-passenger seat ............ 57
Rearward-facing restraint system .... 58
Top Tether .......................................56
Child-proof locks
Important safety notes .................... 58
Rear doors .......................................59
Children
Special seat belt retractor ...............54
Children in the vehicle
Important safety notes .................... 53
Cigarette lighter................................ 259
Cleaning
Mirror turn signal ...........................282
Climate control
Air-conditioning system ................. 114
Automatic climate control (dual-
zone) .............................................. 116
Controlling automatically ...............119
Cooling with air dehumidification .. 118
Defrosting the windows ................. 121
Defrosting the windshield .............. 120
General notes ................................ 113
Indicator lamp ................................ 119
Information about using auto-
matic climate control ..................... 117
Maximum cooling .......................... 121
Notes on using the air-condition-
ing system ..................................... 115
Overview of systems ......................113
Problem with the rear window
defroster ........................................ 122
Problems with cooling with air
dehumidification ............................ 119
Refrigerant ..................................... 338
Refrigerant filling capacity ............. 339
Setting the air distribution ............. 120
Setting the air vents ......................123
Setting the airflow ......................... 120
Setting the temperature ................ 119
Switching air-recirculation mode
on/off ............................................ 122
Switching on/off ........................... 118
Switching residual heat on/off ...... 122
Switching the rear window
defroster on/off ............................ 122
Switching the ZONE function
on/off ............................................ 120
Cockpit
Overview .......................................... 31
see Instrument cluster
Collision warning
see Active Brake Assist
Index7
Page 10 of 346

COMAND
Driving dynamics display ...............171
COMAND display
Cleaning ......................................... 283
Combination switch.......................... 104
Compass
Calibrating ..................................... 271
Calling up ....................................... 271
Magnetic field zone maps .............. 272
Setting ...........................................271
Connecting a USB device
see also Digital Operator's Man-
ual ..................................................242
Consumption statistics (on-board
computer).......................................... 192
Controller...........................................243
Convenience closing feature.............. 85
Convenience opening feature............ 84
Coolant (engine)
Checking the level ......................... 276
Display message ............................ 217
Filling capacity ............................... 338
Important safety notes .................. 337
Temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 200
Temperature gauge ........................ 189
Warning lamp ................................. 238
Cooling
see Climate control
Copyright............................................. 30
Cornering light function
Display message ............................ 214
Function/notes .............................104
Cover
see Roller sunblind
Cruise control
Activation conditions ..................... 157
Cruise control lever ....................... 157
Deactivating ................................... 158
Display message ............................ 222
Driving system ............................... 157
Function/notes .............................157
Important safety notes .................. 157
Setting a speed .............................. 158
Storing and maintaining current
speed ............................................. 157
Cup holder
Center console .............................. 257
Important safety notes .................. 257
Rear compartment ......................... 258
Customer Assistance Center
(CAC)..................................................... 28
Customer Relations Department....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 216
Function/notes .............................102
Switching on/off (on-board com-
puter) ............................................. 199
Declarations of conformity................. 27
Decorative film
Cleaning instructions ..................... 281
Diagnostics connection......................27
Digital Operator's Manual
Help .................................................24
Introduction .....................................24
Digital speedometer.........................193
DIRECT SELECT lever
Automatic transmission ................. 134
Display messages
ASSYST PLUS ................................ 277
Calling up (on-board computer) ..... 203
Driving systems .............................219
Engine ............................................ 217
General notes ................................ 203
Hiding (on-board computer) ........... 203
Lights ............................................. 214
Safety systems .............................. 204
SmartKey ....................................... 229
Tires ............................................... 223
Vehicle ...........................................225
Distance control
see Active Distance Assist DISTRONIC
Distance recorder.............................192
Distance warning (warning lamp).... 240
8Index