lock MERCEDES-BENZ GLA 2020 Owner's Guide

Problem
Possible
causes/co nsequences and0050 0050
Solutions You
cannolonger lock
or unlock thevehicle
using KEYLE SS-GO. The
SmartK eybattery isdischarged ornearly discharged.
X Check theSmartK eybattery (Ypage 72)and replace itifneces-
sary (Ypage 72).
If this does notwork:
X Unlock (Ypage 76)orlock (Ypage 77)thevehicle usingthe
mechanical key. There
isinterf erence fromapowerful sourceofradio waves.
X Unlock (Ypage 76)orlock (Ypage 77)thevehicle usingthe
mechanical key. KEYLE
SS-GO ismalfunctionin g.
X Lock/ unlock thevehicle usingtheremote controlfunct ionofthe
SmartK ey.
X Have thevehicle andSmartK eycheck edataqual ified specialist
workshop.
If the vehicle canalso notbelocked/unlock edusing theremote
cont rolfunct ion:
X Unlock (Ypage 76)orlock (Ypage 77)thevehicle usingthe
mechanical key.
X Have thevehicle andSmartK eycheck edataqual ified specialist
workshop. The
engine cannot be
started usingtheSmart-
Key. The
on-board voltageistoo low
X Switch offnon- essential consumers, e.g.seat heating orinterior
lighting, andtrytostart theengine again.
If this does notwork:
X Check thestarter battery andcharge itifnecessary
(Y page 295).
or
X Jump-start thevehicle (Ypage 296).
or
X Consult aquali fiedspecialist workshop. The
engine cannot be
started usingtheStart /
Stop button. TheSmart-
Key isin the vehicle. The
vehicle islocked.
X Unlock thevehicle andtrytostart thevehicle again. The
SmartK eybattery isdischarged ornearly discharged.
X Check theSmartK eybattery (Ypage 72)and replace itifneces-
sary (Ypage 72).
If this does notwork:
X Start yourvehicle withtheSmartK eyinthe ignition lock. There
isinterf erence fromapowerful sourceofradio waves.
X Start yourvehicle withtheSmartK eyinthe ignition lock. 74
Smar
tKeyOpening andclosing

Problem
Possible
causes/co nsequences and0050 0050
Solutions You
have lostaSmart-
Key. X
Have theSmartK eydeactivated ataqual ified specialist work-
shop.
X Report theloss immediately tothe vehicle insurers.
X Ifnecessary, havethelocks changed aswell. You
have lostthe
mechanical key. X
Report theloss immediately tothe vehicle insurers.
X Ifnecessary, havethelocks changed aswell. Doo
rs Import
antsafety notes G
WARNING
If children areleft unsupervised inthe vehi-
cle, they could:
R operate thevehicle's equipment
Additionally, childrencouldsetthe vehicle in
motion if,for example, they:
R release theparking brake
R shift theautomatic transmission outof
park position 005D
R start theengine
There isarisk ofan accident andinjury.
Never leavechildren oranimals unattended
in the vehicle.
When leaving thevehicle, alwaystake the
SmartK eywith youand lock thevehicle. This
also applie sfor the Digital Vehicle Keyifthe
"Digital Vehicle Key"functionisactivated via
Mercedes meconn ect.
You should preferably placeluggage orloads
in the cargo compartmen t.Observe theload-
ing guidel ines(Ypage 251). Unloc
kingandopening doorsfrom
the inside X
To unlock andopen afront door: pulldoor
handle 0044.
If the door islocked, lockingknob0043pops
up. The door isunlocked andopens.
X To unlock arear door: pulluplocking
knob 0043.
The door isunlocked andcanbeopened.
X To open arear door: pulldoor handle 0044.
You canopen adoor from inside thevehicle
even ifit has been locked. Youcanonly open
the rear doors frominside thevehicle ifthey
are not secured bythe child-proof locks
(Y page 59).
If the vehicle haspreviously beenlocked with
the SmartK eyfrom theoutside, opening adoor
from theinside willtrigger theanti-t heftalarm
system. Switchoffthe alarm (Ypage 68). Centrally
lockingandunlocking the
vehicle fromtheinside
You cancent rally lockorunlock thevehicle
from theinside. Thiscanbeuseful ifyou wish
to lock thevehicle beforepullingaway ,for
example. Doo
rs
75Opening andclosing Z

X
To unl ock: pre ssbutton 0043.
X To lock :pre ssbutton 0044.
If allthe doors and thetailgate are closed ,
the vehiclelocks.
Mea nwhile, the fuelfil lerfla pwi llnot be
lo cked orunl ocke d.
Yo ucanno tunl ock thevehiclecentra lly from
the inside if the vehicleha sbe en locked with
the Sma rtKey orKEYL ESS-GO .
Yo ucan open ado or from inside the vehicle
eve nif it ha sbe en locked .Yo ucan open the
rea rdo ors from inside the vehicleunl ess they
are secu redbythe child-pro oflock
(Y page 59).
If the vehicleha spre viouslybe en locked with
the Sma rtKey fromtheoutsid e,op eni ng ado or
from theinside wi lltrig ger the anti-thef tal arm
sy stem .Swi tch offthe alarm (Ypage 68).
If alocked door isop ene dfrom theinside, the
pre vious unl ock status ofthe vehiclewi llbe
take ninto consi derati onif:
R the vehiclewa slo cked using the locking
bu tton forthe centra llo cking ,or
R ifthe vehiclewa slo cked automa tically
The vehiclewi llbe fullyunl ocke difit ha dpre -
vio uslybe en fullyunl ocke d.Ifonl ythe driver' s
do or hadbe en pre viouslyunl ocke d,onl ythe
do or wh ich hasbe en opene dfrom theinside is
unl ocke d. Au
tomati clo ck ingfea ture X
To deac tivate: pressand holdbu tton 0043for
ap pro xima telyfiv eseco ndsuntila tone
sou nds.
X To acti vate :pre ssand holdbu tton 0044for
ap pro xima telyfiv eseco ndsuntila tone
sou nds.
If yo upre ssone ofthe two buttons anddonot
hea ra tone, thereleva ntsetti nghasal rea dy
be en selecte d.
The vehicleis locked automa tically wh en the
ig niti onissw itch edon and thewheelsare
turni ng.
Yo ucou ldther eforelock yoursel fou tif:
R the vehicleis be ing pushe d
R the vehicleis be ing tow ed
R the vehicleis on arol lerdy nam ome ter
Yo ucan also switch theautoma ticlocking
func tionon and offusing the on-b oard com-
pu ter (Ypage 199 ). Un
lock ingthe drive r'sdoo r(me chan-
ic al key )
If the vehiclecan nolonger belocked or
unl ocke dwi th the Sma rtKey orKEYL ESS-GO ,
us ethe mech anical key.
If yo uus ethe mech anical key tounl ock and
op en the driver' sdo or, the anti-thef tal arm
sy stem willbe trig gered.Swi tch offthe alarm
(Y page 68).
X Take the mech anical key outof the Sma rt-
Key (Ypage 71).
X Inse rtthe mech anical key into thelock of
the driver' sdo or as far asitwi llgo. 76
Do
orsOpe ning and clos ing

X
Turn themechanic alkey count er-clockwise
as far asitwill gotoposition 0047.
The door isunlocked.
X Turn themechanic alkey back andremove
it.
X Insert mechanic alkey into theSmart Key
(Y page 72). Locking
thevehicle (mechanical key)
If the vehicle cannolonger belocked withthe
Smart KeyorKEYLE SS-GO, usethemechanic al
key.
X Open thedriver's door.
X Close thefront -passenger door,therear
doors andthetailgate.
X Press thelockin gbutton onthe driver’s door
(Y page 75).
X Check whether thelockin gknobs onthe
front -passenger doorandtherear doors are
still visible. Pressdownthelockin gknobs by
hand, ifnecessary.
X Close thedriver's door.
X Take themechanic alkey outofthe Smart -
Key (Ypage 71).
X Insert themechanic alkey into thelock of
the driver's doorasfar asitwill go. X
Turn themechanic alkey clock wiseasfar as
it will gotoposition 0047.
X Turn themechanic alkey back andremove
it.
X Make surethatthedoors andthetailgate
are locked.
X Insert mechanic alkey into theSmart Key
(Y page 72).
i If
you lock thevehicle asdescribed above,
the fuel filler flapisnot locked. Theanti-
theft alarm system isnot armed. Cargo
compar tment Import
antsafety notes G
WARNIN
G
Parts ofthe body could become trapped
during automatic closingofthe tailgate.
Moreover, people,e.g.children, maybe
standin gin the closing areaormay enter the
closing areaduring theclosing process.
There isarisk ofinjury.
Make surethatnobody isin the vicinit yof
the closing areaduring theclosing process.
Use oneofthe following optionstostop the
closing process:
R press the0054 button onthe Smart Key.
R pull orpress theremote operating switch
on the driver's door.
R press theclose button orSTOP button on
the tailgate.
R pull thehandle onthe tailgate. G
DANGER
Combustion enginesemitpoisonous
exhaust gasessuchascarbon monoxide.
Exh aust gases canenter thevehicle interior
if the tailgate isopen while theengine is
runnin g,especially ifthe vehicle isin
motion .There isarisk ofpoisoning.
Always switchoffthe engine beforeopening
the tailgate. Neverdrivewiththetailgate
open. Cargo
compar tment
77Opening andclosing Z

G
WARNING
If objects, luggage orloa dsare not secure d
or not secure dsuffi ciently ,they couldslip ,
tip over orbe flung aroundand thereby hit
vehicl eoccupa nts.There isarisk ofinjury ,
particu larlyin the event ofsud den braki ng
or asud den change indire ction.
Alwa ysstore objects sothat they cannot be
flung around.Secure objects, luggage or
loa dsaga inst slipping ortippi ngbefore the
journey .
! The
tailgate swings upwards andtothe
rear when opened .There fore,make sure
that there issuffi cient clearance aboveand
behi ndthe tailgate.
The openi ngdime nsions ofthe tailgate canbe
found inthe "Veh icledata "section
(Y pag e341) .
You shou ldprefera blyplacelug gage orloa ds
in the cargo compartment. Observetheload-
ing guidel ines (Ypag e251).
Do not leavethe SmartKey inthe cargo com-
partment. Youcouldotherwi selock yourself
out.
The tailgate canbe:
R opened andclosed manuallyfrom outside
R vehi cleswith EASY-PA CKtailgate :
opened /closed automatica llyfrom theout-
side
R vehi cleswith EASY-PA CKtailgate :
opened /closed automatica llyfrom the
insid e
R vehi cleswith EASY-PA CKtailgate and
with KEYLESS-GO orKEYLESS-GO start
functio n:closed withtheremote operating
swi tch onthe SmartKey
R rele ased withtheemerge ncyrelease from
the insid e Tailgate
obstruction detectionwith
reversi ngfeature
On vehicl eswith anEASY-PACK tailgate, the
tail gate isequ ipped with automatic obstacle
recognitio nwith areversi ngfeatu re.Ifasoli d
object blocks orrestricts thetailgate when
au tomatica llyopeni ngorclosi ng,this proce-
dure isstoppe d.Ifthe tailgate isstoppe ddur- ing
the closi ngprocess ,the tailgate automati-
call yopens againslig htly. Theautomatic
obstructio ndetection withreversi ngfeatu reis
only anaid.It is not asub stitute foryou ratten-
tiveness whenopeningand closi ngthe tail-
gate. G
WARNING
The reversi ngfeatu redoes notrespo nd:
R to soft, light and thin objects, e.g.fingers
R over thelast1/3 in(8 mm) ofthe closi ng
movement
The reversi ngfeatu recannot prevent some-
one from becomi ngtrappe din these situa-
tions inparticu lar.There isarisk ofinjury .
Make surethatnobody parts areinclose
proximi tyduri ngthe closi ngproced ure.
If someb odybecomes trapped:
R press the0054 button onthe SmartKey ,
or
R pul lor press theremote operatingswitch
on the drive r'sdoor or
R press theclosi ngbutton/STOP buttonin
the tailgate or
R pul lthe handl eon the tailgate
Vehic leswith HANDS -FREEACCES S:itis
als opossi bletostop theclosi ngprocess by
performi ngakicking movement undertherear
bump er. Openi
ngand closing manually
Openi ng 78
Cargo
compar tmentOpeni ngand closi ng

X
Press the0036 button onthe Smart Key.
X Pull handle 0043.
X Lift the tailgate.
Closing X
Pull thetailgate downusinghandle 0043.
X Allow thetailgate todrop intothelock.
X Lock thevehicle ifnecess arywith the0037
button onthe Smart Keyorwith KEYLE SS-
GO. Opening/clo
singautomat ically from
the outside
Impor tantsafety notes G
WARNIN
G
Parts ofthe body could become trapped
during automatic closingofthe tailgate.
Moreover, people,e.g.children, maybe
standin gin the closing areaormay enter the
closing areaduring theclosing process.
There isarisk ofinjury.
Make surethatnobody isin the vicinit yof
the closing areaduring theclosing process.
Use oneofthe following optionstostop the
closing process:
R press the0054 button onthe Smart Key.
R pull orpress theremote operating switch
on the driver's door.
R press theclose button orSTOP button on
the tailgate.
R pull thehandle onthe tailgate. G
DANGER
Combustion enginesemitpoisonous
exhaust gasessuchascarbon monoxide.
Ex haust gases canenter thevehicle interior
if the tailgate isopen while theengine is
runnin g,especially ifthe vehicle isin
motion .There isarisk ofpoisoning.
Always switchoffthe engine beforeopening
the tailgate. Neverdrivewiththetailgate
open.
! The
tailgate swingsupwards andtothe
rear when opened. Therefore, makesure
that there issufficient clearance aboveand
behind thetailgate.
Two warning tonessound whilethetailgate is
opening orclosing.
The opening dimensions ofthe tailgate canbe
found inthe "Vehicle data"section
(Y page 341).
Opening automat ically You
canopen thetailgate automatically with
the Smart Keyorthe handle inthe tailgate.
X Press andhold the0054 button onthe
Smart Keyuntil thetailgate opens.
or
X Ifthe tailgate isunlocked, pullthehandle
and letitgo again immediately.
Closing automat ically Vehicles
withEASY-PACK tailgate:you can
also close thetailgate automatically fromout-
side. Cargo
compar tment
79Opening andclosing Z

gered.
Thetailgate couldthusbeopened or
closed uninten tionally, forexample, ifyou:
- set somethin gdown orlift somethin gup
behind thevehicle.
- polish therear ofthe vehicle.
Do not carry theKEYLE SS-GO key about
your person inthese situations orinsitua-
tions similar tothese. Thiswillprevent the
uninten tionalopening/c losingofthe tail-
gate.
Operat ion X
To open/clo se:kick your footintosensor
detect ionzone 0043below thebumper.
Two warning tonessound whilethetailgate
is opening orclosing.
X If
the tailgat edoes notopen/clo seafter
several attempt s:wait atleast tensec-
onds, usingyourfootkick under thebumper
again.
If you hold your footunder thebumper fortoo
long, thetailgate doesnotopen orclose.
Repeat thelegmovement morequickly ifthis
occurs.
To stop theopening orclosing procedure:
R kick with your footintosensor detection
range 0043under thebumper, or
R pull thehandle onthe outside ofthe tail-
gate, or
R press theclosing buttononthe tailgate, or
R press the0054 button onthe Smart Key
If the tailgate closingprocedure hasbeen
stopped:
R kick your footunder thebumper againand
the tailgate willopen. If
the tailgate opening procedure hasbeen
stopped:
R kick your footunder thebumper againand
the tailgate willclose. Opening/cl
osingautomat ically from
inside
Import antsafety notes G
WARNING
Parts ofthe body could become trapped
during automatic closingofthe tailgate.
Moreover, people,e.g.children, maybe
standing inthe closing areaormay enter the
closing areaduring theclosing process.
There isarisk ofinjury.
Make surethatnobody isin the vicinity of
the closing areaduring theclosing process.
Use oneofthe following optionstostop the
closing process:
R press the0054 button onthe Smart Key.
R pull orpress theremote operating switch
on the driver's door.
R press theclosing orlocking buttononthe
tailgate.
R pull thehandle onthe tailgate G
DANGER
Combustion enginesemitpoisonous
exhaust gasessuchascarbon monoxide.
Exhaust gasescanenter thevehicle interior
if the tailgate isopen while theengine is
runnin g,especially ifthe vehicle isin
motion. Thereisarisk ofpoisoning.
Always switchoffthe engine beforeopening
the tailgate. Neverdrivewiththetailgate
open.
! The
tailgate swingsupwards andtothe
rear when opened. Therefore, makesure
that there issufficient clearance aboveand
behind thetailgate.
Two warning tonessound whilethetailgate is
opening orclosing. Cargo
compar tment
81Opening andclosing Z

The
opening dimensions ofthe tailgate canbe
found inthe "Vehicle data"section
(Y page 341).
Opening andclosing automat ically You
canopen thetailgate fromthedriver's
seat when thevehicle isstation aryand
unlocked.
It is only possible toclose thetailgate fromthe
driver's seatonvehicles withtheEAS Y-PACK
tailgate. X
To open: pullremote operating switchfor
the tailgate 0043until thetailgate opens.
X To close: turntheSmart Keytoposition 0047
or 0048 inthe ignition lock(Ypage 125).
X Press andhold theremote operating switch
for tailgate 0043until thetailgate iscom-
pletely closed. Limiting
theopening angleofthe
tailgat e
General notes !
Make
surethere issufficient clearance to
open thetailgate fullywhen settingthe
opening angle.Thetailgate couldotherwise
be damaged. Ideally,setthe opening angle
outside.
You canlimit theopening angleofthe tailgate.
This could beuseful, forexample, ifthere is
insufficien tspace above thetailgate. Itis pos-
sible tolimit thetailgate inthe top half ofits
opening range.
To open thetailgate fully,pullthehandle on
the outside ofthe tailgate againafterithas
stopped automatically. Thisdoes notdelete
the stored position. Activating X
To open thetailgat e:pull thehandle onthe
tailgate.
X To
stop theopening procedur eat the
desired position:
R press theclosing buttoninthe tailgate, or
R pull thehandle onthe outside ofthe tail-
gate again, or
R press thetailgate buttononthe Smart Key
X To store theposition: pressandhold the
closing buttononthe tailgate untilyouhear
a short tone.
The opening anglelimiter isactivated. The
tailgate willnow stop inthe stored position
when opening.
Deactivating X
Press andhold theclosing buttononthe
tailgate untiltwoshort tonessound. Tailgat
eemergency release
General notes !
The
tailgate swingsupwards andtothe
rear when opened. Therefore, makesure
that there issufficient clearance aboveand
behind thetailgate.
The opening dimensions ofthe tailgate canbe
found inthe "Vehicle data"section
(Y page 341).
If the tailgate cannolonger beunlocked:
R using theSmart Key,or
R using theremote operating switchonthe
door controlpanel
Use theemergenc yrelease insidethetailgate.
You canreach theemergenc yrelease viathe
cargo compart ment. 82
Cargo
compar tmentOpening andclosing

Opening
X
Fold therear seat backr estforwards
(Y page 255).
X Take themechan icalkey outofthe Smart -
Key (Ypage 71).
X Inser tmechan icalkey 0044into opening 0043in
the trim andpush itin.
X Open thetailgate.
X Inser tthe mechan icalkey into theSmart Key
(Y page 72). Emergency
releasebutton
You canopen thetrun klid from inside the
vehicle withtheemergen cyrelease button. X
Press emergen cyrelease button0043briefly.
The trunklid unlock sand opens.
The trunklid can beunlock edand opened with
the trun klid emergen cyrelease whenthevehi-
cle isstat ionary orwhile driving.
The trunklid emergen cyrelease doesnotopen
the trun klid ifthe batter yis discon nectedor
discharged. Trunk
lidemergen cyrelease light:
R Emer gencyrelease button0043flashes for
30 minut esafter thetrun klid isopened.
R Emer gencyrelease button0043flashes for
60 minut esafter thetrun klid isclosed. Side
windows Impor
tantsafet ynotes G
WARN
ING
While opening theside windows, bodyparts
could become trappedbetween theside
window andthedoor frame asthe side win-
dow moves. Thereisarisk ofinjur y.
Make surethatnobody touches theside
window duringtheopening procedure. If
somebody becomestrapped,releasethe
switch orpull theswitch toclose theside
window again. G
WARN
ING
While closing theside windows, bodyparts
in the closing areacould become trapped.
There isarisk ofinjur y.
When closing makesurethatnoparts ofthe
body areinthe closing area.Ifsomebody
becomes trapped,releasetheswitch or
press theswitch toopen theside window
again. G
WARN
ING
If children operatetheside windows they
could become trapped, particularly ifthey
are left unsupervised. Thereisarisk of
injur y.
Act ivate theoverride featureforthe rear
side windows. Whenleaving thevehicle,
alway stake theSmart Keywith youand lock
the vehicle. Neverleavechildren unsuper-
vised inthe vehicle. Side
window reversing feature
The side windows areequipped withanauto-
matic revers ingfeature. Ifasolid objec tblocks Side
windows
83Openingandclosi ng Z

or
restric tsaside window fromtraveling
upwards duringtheautomatic closingprocess,
the side window opensagainautomatically.
During themanual closingprocess, theside
window onlyopens againautomatically after
the correspon dingswitch isreleased. The
automatic reversingfeatureisonly anaid and
does notrelieve youofthe responsibility to
pay atten tionwhen closing aside window. G
WARNING
The reversing featuredoesnotreact:
R to soft, lightandthin object s,e.g. fingers
R while adjusting
This means thatthereversing featurecan-
not prevent someone beingtrapped inthese
situations. Thereisarisk ofinjury.
Make surethatnobody parts areinclose
proximity duringtheclosing procedure. If
someone becomestrapped,pressthe0062
button toopen theside window again. Opening
andclosi ngthe side win-
dows
The switches forallside windows arelocated
on the driver's door.There isalso aswitch on
each doorforthe correspon dingsidewindow.
The switches onthe driver's doortakeprece-
dence. 0043
Fron tleft
0044 Fron tright
0087 Rear right
0085 Rear left X
Turn theSmart Keytoposition 0047or0048 in
the ignition lock(Ypage 125).
X To open manua lly:press andhold thecor-
responding switch.
X To open fully: press theswitch beyond the
pressure pointandrelease it.
Automat icoperation isstart ed.
X To close manua lly:pull thecorrespon ding
switch andhold it.
X To close fully:pulltheswitch beyond the
pressure pointandrelease it.
Automat icoperation isstart ed.
X To interr uptautom aticoperat ion:press/
pull thecorrespon dingswitch again.
i If
you press/pull theswitch beyond the
point ofresistanc e,automatic operationis
start edinthe correspon dingdirection .You
can stop automatic operationbypressing/
pulling theswitch again.
i You
cancont inue tooperate theside win-
dows afteryouswitch offthe engine or
remove theSmart Key.Thisfunct ionremains
active forfive minutes oruntil thedriver's or
front -passenger doorisopened.
i When
theoverride featureforthe side win-
dows isactivated (Ypage 59),theside win-
dows cannotbe operated fromtherear. Conveni
enceopening
Vehicles withKEYL ESS-GO orKEYL ESS-GO
star tfunction: youcan vent ilate thevehicle
before youstart driving.
The Smart Keycanalso beused tocarry out
the following functionssimultaneously:
R unlock thevehicle
R open theside windows
R open thepanorama roofwith power tilt/slid-
ing panel andtheroller sunblind
The conv enienc eopening featurecanonly be
operated usingtheSmart Key.
The "conven ienceopening" featureisalso
availa blewhen thevehicle isunlocked.
i Vehicles
withKEYL ESS-GO orKEY-
LESS-GO startfunction: theSmart Key
must beinclose proximity tothe vehicle. 84
Side
window sOpening andclosing