service MERCEDES-BENZ GLA SUV 2013 User Guide

G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could effect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tyres could
be damaged without the damage being visi-
ble. Components damaged in this way can
unexpectedly fail or, in the case of an acci-
dent, no longer withstand the strain they
are designed for. If the underbody panelling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody panelling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If, upon con-
tinuing your journey, you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the information
systems and communication devices integra-
ted into the vehicle which receive and/or
transmit radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel-
evant conditions of Directive 1999/5/EC.
You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi- fied according to the currently valid version of Regulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. 24
Introduction

G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work R
repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the technical data in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Introduction
25 Z

Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture This data is of an exclusively technical nature
and can be used to:
R assist in recognising and rectifying faults
and defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem- ory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
It is read by employees of the service network (including manufacturers) using special diag-
nostic testers. More detailed information is
obtained from it, if required.
After a fault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorised
expert), could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case of an emergency. 26
Introduction

Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact a Mercedes-Benz Service Centre. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The restraint system warning lamp in the
instrument cluster lights up when the ignition is switched on. It goes out no later than a few
seconds after the engine is started. The com- ponents of the restraint system are in opera-
tional readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop.
PASSENGER AIRBAG indicator lamp
On vehicles with the automatic front-
passenger front airbag deactivation system,
the indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the case of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF ;lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident.
Depending on the person in the front-
passenger seat, the front-passenger front air-
bag must either be disabled or enabled. You
must make sure of this both before and during
a journey.
R Children in a rearward-facing child
restraint system: the PASSENGER AIR
BAG OFF indicator lamp must be lit. The
front-passenger front airbag is disabled.
Always observe the information on the
"Automatic front-passenger front airbag Occupant safety
43Safety Z

or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi- cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger seat as far back as possible. Alterna-
tively, a person with a small build can sit on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled.
If children are travelling in the vehicle, be sure to observe the notes on "Children in the vehi-
cle" (Y page 59).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover or the seat cushion is damaged, have the nec-
essary repair work carried out at a Mercedes- Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by
Mercedes-Benz in combination with the auto- matic front-passenger front airbag deactiva-
tion system. System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the person is seated properly with a cor-
rectly fastened seat belt.
R the front-passenger seat has been moved
as far back as possible.
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front- 54
Occupant safetySafety

Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" . G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a
load in an accident. Have the child restraint
securing systems checked in a qualified spe-
cialist workshop before fitting a child restraint
system again.
If it is absolutely necessary to carry a child on the front-passenger seat, be sure to observe
the information on "Child restraint systems
on the front-passenger seat" (Y page 63).
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems
recommended by Mercedes-Benz. You can obtain information about this at any
Mercedes-Benz Service Centre. ISOFIX child seat securing system
G
WARNING
ISOFIX child restraint systems do not offer
sufficient protective effect for children whose weight is greater than 22 kg who are securedusing the safety belt integrated in the child
restraint system. The child could, for example, not be restrained correctly in the event of an accident. This poses an increased risk of
injury or even fatal injury.
If the child weighs more than 22 kg, only use
ISOFIX child restraint systems with which the
child is also secured with the vehicle seat belt. Also secure the child restraint system with the Top Tether belt, if available.
When fitting a child restraint system, be sure
to observe the manufacturer's installation
and operating instructions and the instruc-
tions for correct use of the child restraint sys- tem (Y page 64).
Before every trip, make sure that the ISOFIX
child restraint system is engaged correctly in both ISOFIX securing rings.
! When fitting the child restraint system,
make sure that the seat belt for the centre seat does not get trapped. Otherwise, the
seat belt could be damaged. :
ISOFIX securing rings
X Install the ISOFIX child restraint system on
both ISOFIX securing rings :.
ISOFIX is a standardised securing system for
specially designed child restraint systems on
the rear seats. ISOFIX securing rings :for
two ISOFIX child restraint systems are fitted
on the left and right of the rear seats.
Secure child restraint systems without an
ISOFIX child seat securing system using the
seat belts in the vehicle. When fitting a child
restraint system, be sure to observe the man-
ufacturer's installation and operating instruc-
tions and the instructions for correct use of
the child restraint system (Y page 64). Children in the vehicle
61Safety Z

Recommended child restraint sys-
tems
General notes Always observe the information on "Child
restraint systems on the front-passenger
seat" (Y page 63)and on "Suitable positioning
of the child restraint system" (Y page 64).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre. 68
Children in the vehicleSafety

Always pay careful attention to the traffic sit-
uation; do not rely on the distance warning
function alone.
Function X To activate/deactivate: activate or deac-
tivate the distance warning function in the
on-board computer (Y page 244).
When the distance warning function is deac-
tivated, the æsymbol appears in the mul-
tifunction display in the assistance graphic
display.
The distance warning function can help you to minimise the risk of a collision with a vehicle
ahead or reduce the effects of such a colli-
sion. If the distance warning function detects
that there is a risk of a collision, you will be
warned visually and acoustically. Without
your intervention, the distance warning func- tion cannot prevent a collision.
The distance warning function issues a warn-
ing at speeds:
R of around 30 km/h or more, if, over several
seconds, the distance maintained to the
vehicle travelling in front is insufficient. The · distance warning lamp then lights up
in the instrument cluster.
R of around 7 km/h or higher, if you very
quickly approach a vehicle in front. An
intermittent warning tone will then sound,
and the ·distance warning lamp will
light up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause the system to display a
warning.
With the help of the radar sensor system, the distance warning function can detect obsta-
cles that are in the path of your vehicle for an
extended period of time. Up to a speed of about 70 km/h, the distance
warning function can also react to stationaryobstacles, such as stopped or parked vehi-
cles.
If you approach an obstacle and the distance
warning function detects a risk of a collision,
the system will alert you both visually and
acoustically.
In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Please observe the information in the sec-
tion on running-in the vehicle
(Y page 158).
Following damage to the front end of the vehi- cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Adaptive Brake Assist i
Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 72). G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist may:
R intervene unnecessarily
R not intervene
There is a risk of an accident. 74
Driving safety systemsSafety

Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R to stationary obstacles
R when cornering
As a result, Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
Adaptive Brake Assist aids you in braking dur-
ing hazardous situations at speeds above
7 km/h and uses the radar sensor system to
evaluate the traffic situation.
With the help of a sensor system, adaptive
Brake Assist can detect obstacles that are in the path of your vehicle for an extended
period of time.
If you approach an obstacle and adaptive
Brake Assist has detected a risk of collision,
adaptive Brake Assist calculates the braking
force necessary to avoid a collision. If you
apply the brakes forcefully, adaptive Brake
Assist will automatically increase the braking force to a level suitable for the traffic condi-
tions.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking. The brakes will work normally again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Vehicles with PRE-SAFE ®
:if adaptive Brake
Assist requires particularly high brake pres-
sure, preventive passenger protection meas-
ures (PRE-SAFE ®
) are deployed simultane-
ously.
Up to vehicle speeds of around 250 km/h,
adaptive Brake Assist is capable of reacting to
moving objects that have already been rec-
ognised as such at least once over the period of observation. Adaptive Brake Assist does
not react to stationary obstacles.
If adaptive Brake Assist is not available due to a malfunction in the radar sensor system, thebrake system remains available with full
brake boosting effect and BAS.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Please observe the information in the sec-
tion on running-in the vehicle
(Y page 158).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. Driving safety systems
75Safety Z

COLLISION PREVENTION ASSIST PLUS
General notes
COLLISION PREVENTION ASSIST PLUS is
only available on vehicles with DISTRONIC.
COLLISION PREVENTION ASSIST PLUS
extends the functionality of COLLISION PRE-
VENTION ASSIST with an automatic braking
function. COLLISION PREVENTION ASSIST
PLUS can help you to minimise the risk of a
front-end collision with a vehicle ahead or
reduce the effects of such a collision. If COL-
LISION PREVENTION ASSIST PLUS detects
that there is a risk of a collision, you will be
warned visually and acoustically. In critical
situations COLLISION PREVENTION ASSIST
PLUS also initiates automatic braking.
Function X To activate/deactivate: activate or deac-
tivate COLLISION PREVENTION ASSIST
PLUS in the on-board computer
(Y page 244).
If COLLISION PREVENTION ASSIST PLUS is
deactivated, the æsymbol appears in the
assistance graphics display.
If the driver's seat belt is fastened, COLLI-
SION PREVENTION ASSIST PLUS can brake
automatically within a speed range of
between 7 km/h and 200 km/h.
COLLISION PREVENTION ASSIST PLUS can
also react to stationary obstacles with auto-
matic braking within a speed range of
between 7 km/h and 30 km/h.
Vehicles with PRE-SAFE ®
:if the automatic
braking function of COLLISION PREVENTION
ASSIST PLUS intervenes powerfully, preven-
tive passenger protection measures (PRE-
SAFE ®
) are deployed simultaneously.
In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources R
strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Please observe the information in the sec-
tion on running-in the vehicle
(Y page 158).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. Adaptive brake lamps
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by means of flashing brake lamps
R the hazard warning lamps are activated
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In
this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn- ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off
the hazard warning lamps using the hazard
warning button (Y page 123). ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 72). 76
Driving safety systemsSafety