service MERCEDES-BENZ GLA SUV 2013 Owners Manual

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Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank you for buying Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R Model
R Order
R Country variant
R Availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own- er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
You can also use the GLA Guide smartphone
App: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
1565840700Z102 É1565840700Z102vËÍ

Assistance display (on-board com-
puter)
.................................................. 243
Assistance menu (on-board com-
puter) .................................................. 243
ASSYST PLUS
Displaying a service message ........ 322
Hiding a service message .............. 322
Notes ............................................ .321
Resetting the service interval dis-
play ................................................ 322
Service message ............................ 321
Special service requirements ......... 322
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 81
Function .......................................... .81
Interior motion sensor .....................82
Switching off the alarm .................... 81
Tow-away protectio n ........................81
ATTENTION ASSIST
Activating/deactivating ................. 244
Display message ............................ 275
Function/notes ............................ .220
Audio menu (on-board computer) .... 240
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 271
see Lights
Automatic engine start (ECO start/
stop function) ................................... .163
Automatic engine switch-off (ECO
start/stop function) .......................... 162
Automatic front-passenger front
airbag deactivation system
Display message ............................ 267
Operation ......................................... 52
Problems ......................................... 56
System self-test ............................... 54
Automatic headlamp mode .............. 121
Automatic transmission
Accelerator pedal position ............. 170
Automatic drive program .............. .172
Changing gear ............................... 170
DIRECT SELECT lever ..................... 167
Drive program displa y.................... 168
Driving tips .................................... 170
Emergency running mode .............. 175 Engaging drive position .................. 169
Engaging neutral ............................ 169
Engaging park position (AMG vehi-
cles) ............................................... 169
Engaging reverse gear ................... 169
Engaging the park position ............ 168
Holding the vehicle stationary on
uphill gradients .............................. 170
Kickdown ....................................... 170
Manual drive progra m.................... 172
Overview ........................................ 167
Problem (fault) ............................... 175
Program selector button ................ 171
Pulling away ................................... 160
Selector lever ................................ 169
Starting the engine ........................ 160
Steering wheel gearshift paddle s... 171
Trailer towing ................................. 171
Transmission position dis-
play ........................................ 168, 169
Transmission positions .................. 169
Automatic transmission emer-
gency running mode ......................... 175
Auxiliary heating
Activating/deactivating ................. 150
Activating/deactivating (on the
centre console ).............................. 151
Display message ............................ 286
Important safety notes .................. 150
Problem (display message) ............ 154
Remote control .............................. 151
Setting ........................................... 249
Setting the departure time ............. 152
Auxiliary ventilation
Activating/deactivating ................. 150
Activating/deactivating (on the
centre console ).............................. 151
Problem (display message) ............ 154
Remote control .............................. 151
Axle load, permissible (trailer tow-
ing) ...................................................... 394 B
Bag hook ............................................ 306
Ball coupling
Folding in ....................................... 229
Folding out ..................................... 228 Index
5

Drive program
Automatic ...................................... 172
Display .......................................... .169
Display (DIRECT SELECT lever) ...... 168
Manual .......................................... .172
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 323
Symmetrical dipped bea m............. 120
Driving in mountainous terrain
Approach/departure angle ............ 187
Driving off-road
see Off-road driving
Driving on flooded roads .................. 184
Driving safety system
COLLISION PREVENTION ASSIST
PLUS ................................................ 76
EBD (electronic brake force distri- bution) ............................................. 80
Driving safety systems
4ETS (Electronic Traction Sys-
tem) ................................................. 77
ABS (Anti-lock Braking System) ....... 72
ADAPTIVE BRAK E............................. 80
Adaptive Brake Assist ...................... 74
Adaptive brake lights ....................... 76
BAS (Brake Assist System) .............. 73
COLLISION PREVENTION ASSIST .... 73
Distance warning function ............... 73
ESP® (Electronic Stability Pro-
gram) ............................................... 76
ETS (Electronic Traction System) ..... 77
ETS/4ETS (Electronic Traction
System) ........................................... 77
Important safety guidelines ............. 72
Overview .......................................... 72
STEER CONTROL ............................. 81
Driving systems
Active Parking Assist ..................... 210
ATTENTION ASSIST ........................ 220
Blind Spot Assist ............................ 222
Cruise control ................................ 188
Display message ............................ 275
Distronic Plus ................................ 193
HOLD function ............................... 201
Lane Keeping Assist ...................... 224
Lane package ................................ 222 PARKTRONIC ................................. 206
RACE START (AMG vehicles) .......... 202
Reversing camera .......................... 215
Speed Limit Assist ......................... 221
SPEEDTRONIC ............................... 191
Driving tips
Aquaplaning ................................... 184
Automatic transmission ................. 170
Brakes ........................................... 183
DISTRONIC PLUS ........................... 199
Downhill gradient ........................... 183
Driving abroad ............................... 120
Driving in winter ............................. 184
Driving on flooded roads ................ 184
Driving on sand .............................. 187
Driving on wet roads ...................... 184
General .......................................... 182
Icy road surfaces ........................... 184
Limited braking efficiency on sal-
ted roads ....................................... 184
New brake pads/linings ................ 184
Off-road driving .............................. 185
Running-in tips ............................... 158
Snow chains .................................. 355
Symmetrical dipped beam ............. 120
Towing a traile r.............................. 225
Travelling uphill .............................. 187
Tyre ruts ........................................ 187
Wet road surface ........................... 183
DSR (Downhill Speed Regulation)
Display message ............................ 275
Function/note s............................. 204
DVD audio (on-board computer) ...... 241 E
EASY-VARIO-PLUS system Luggage compartment enlarge-
ment .............................................. 304
EBD (electronic brake force distri-
bution)
Display message ............................ 257
Function/note s................................ 80
ECO display
Function/note s............................. 182
On-board computer ....................... 238
ECO start/stop function
Automatic engine start .................. 163 Index
9

Main-beam headlamps
Changing bulbs .............................. 130
Display message ............................ 270
Switching on/off ........................... 123
Manual transmission
Engaging reverse gear ................... 167
Gear lever ...................................... 166
Pulling away ................................... 160
Shift recommendation ................... 167
Shifting to neutral ......................... .167
Starting the engine ........................ 160
Matt finish (cleaning instructions) .. 325
Media Interface
see Separate operating instructions
Memory card (audio) ......................... 241
Memory function ............................... 117
Mercedes-Benz Service Centre
see Qualified specialist workshop
Message memory (on-board com-
puter) ................................................. .254
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in sun visor)
Mobile phone
Frequencies ................................... 382
Installation ..................................... 382
Menu (on-board computer) ............ 241
Notes/placing in the bracket ......... 312
Transmission output (maximum) .... 382
Mobile telephone
Pre-installed bracket ..................... .313
Modifying the programming (key) ..... 87
MOExtended tyres .............................334
Motorway mode ................................ 124
MP3
Operating ....................................... 241
see Separate operating instructions
Multifunction display
Function/notes ............................ .236
Permanent display ......................... 246
Multifunction steering wheel
Operating the on-board computer .. 235
Overview .......................................... 35 N
Navigation Menu (on-board computer) ............ 239
see separate operating instructions
Notes on running in a new vehicle .. 158 O
Occupant safety Automatic measures after an acci-
dent ................................................. 59
Children in the vehicle ..................... 59
Important safety notes .................... 43
Pets in the vehicle ........................... 71
PRE-SAFE® (anticipatory occu-
pant protection) ............................... 59
Odometer .......................................... .237
see Total distance recorder
see Trip meter
Off-road driving
Approach/departure angle ............ 393
Checklist after driving off-road ...... 186
Checklist before driving off-road .... 186
General information ....................... 185
Important safety notes .................. 185
Maximum gradient climbing abil-
ity ................................................. .393
Maximum water depth ................... 392
Travelling uphill .............................. 187
Off-road lights ................................... .125
Off-road program ............................... 205
Off-road system
DSR ............................................... 204
Off road drive program .................. 205
Off-road 4ETS .................................. 77
Off-road ABS ................................... .73
Off-road ESP® ................................. 80
Oil
see Engine oil
On-board computer
AMG menu .....................................2 51
Assistance menu ........................... 243
Audio menu ................................... 240
Convenience submenu .................. 250
Display messages .......................... 254
Displaying a service message ....... .322
DISTRONIC PLUS ........................... 199 14
Index

Factory setting submenu ............... 251
Heating submenu ........................... 249
Important safety notes .................. 234
Instrument cluster submenu .......... 246
Light submenu ............................... 246
Menu overview .............................. 237
Message memory .......................... 254
Navigation menu ............................ 239
Operating video DVD ..................... 241
Operation ....................................... 235
RACETIMER ................................... 251
Service menu ................................
.245
Settings menu ............................... 245
Standard displa y............................ 237
Telephone menu ............................ 241
Trip menu ...................................... 237
Vehicle submenu ........................... 248
Opening and closing the side trim
panels ................................................. 131
Operating instructions
Vehicle equipment ........................... 23
Operating safety
Declaration of conformity ................ 24
Important safety note ...................... 23
Operating system
see On-board computer
Outside temperature display ........... 235
Overhead control panel ...................... 38
Override feature
Rear side window s........................... 71 P
Paint code .......................................... 384
Paintwork (cleaning instructions) ... 325
Panic alarm .......................................... 42
Panorama sliding sunroof
Important safety information ......... 101
Opening/closing ............................ 102
Opening/closing the roller sun-
blind ............................................... 104
Problem (malfunction) ................... 105
Rain closing feature ....................... 103
Resetting ....................................... 104
Parking ............................................... 179
Important safety notes .................. 179
Parking brake ................................ 180 Position of exterior mirror, front-
passenger side ............................... 116
Reversing camera .......................... 215
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 210
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 180
Warning lamp ................................. 294
Parking lamps
Display message ............................ 270
Switching on/of f........................... 122
PARKTRONIC
Deactivating/activating ................. 208
Driving system ............................... 206
Function/note s............................. 206
Important safety notes .................. 206
Problem (fault) ............................... 210
Sensor rang e................................. 207
Trailer towing ................................. 209
Warning display ............................. 207
PASSENGER AIR BAG
Indicator lamps ................................ 43
PASSENGER AIR BAG indicator
lamp
Problem (malfunction) ................... 267
Petrol .................................................. 385
Pets in the vehicle ............................... 71
Plastic trim (cleaning instruc-
tions) .................................................. 328
Power windows
see Side windows
PRE-SAFE® (anticipatory occupant
protection)
Operation ......................................... 59
PRE-SAFE® (preventive occupant
safety system)
Display message ............................ 263
Program selector button .................. 171
Protection of the environment
General notes .................................. 22 Index
15

Roller sunblind
Opening/closing ............................ 104
Panorama sliding sunroof .............. 103
Roof carrier ........................................ 307
Roof lining and carpets (cleaning
instructions) ...................................... 329
Roof load (maximum) ........................ 391
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 239S
Safety Automatic front-passenger front
airbag deactivation system .............. 51
Child restraint systems .................... 60
Children in the vehicle ..................... 59
Safety system
see Driving safety systems
Seat
Adjusting (Performance Seat) ........ 113
Seat belt
Correct usage .................................. 46
Switching belt adjustment on/off
(on-board computer) ...................... 250
Seat belts
Adjusting the driver's and front-
passenger seat bel t......................... 47
Adjusting the height ......................... 46
Cleaning ......................................... 329
Display message ............................ 263
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Rear seat belt status indicator ......... 48
Releasing ......................................... 47
Warning lamp ................................. 288
Warning lamp (function) ................... 47
Seats
Adjusting (electrically) ................... 110
Adjusting (manually) ...................... 110
Adjusting the 4-way lumbar sup-
port ................................................ 112
Adjusting the head restraint .......... 111
Cleaning the cover ......................... 328
Correct driver's seat position ........ 108
Important safety notes .................. 109 Seat heating problem .................... 114
Storing settings (memory func-
tion) ............................................... 117
Switching seat heating on/of
f....... 113
Sensors (cleaning instructions) ....... 326
Service
see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 245
Service products
Brake fluid ..................................... 390
Coolant (engine) ............................ 390
Engine oil ....................................... 388
Fuel ................................................ 385
Important safety notes .................. 384
Washer fluid ................................... 391
Setting the air distribution ............... 145
Setting the airflow ............................ 145
Settings
Factory (on-board computer) ......... 251
On-board compute r....................... 245
SETUP (on-board computer) ............. 251
Shifting to neutral (manual trans-
mission) ............................................. 167
Side lamps
Switching on/of f........................... 122
Side windows
Convenience closing ........................ 99
Convenience opening ...................... 99
Important safety notes .................... 98
Opening/closing .............................. 98
Problem (malfunction) ................... 101
Resetting ....................................... 100
Sidebag ................................................ 50
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 355
Socket
Luggage compartment ................... 312
Points to observe before use ......... 311
Sockets
Centre console .............................. 311
Rear compartment ......................... 311
Specialist workshop ............................ 25
Spectacles compartment ................. 301 Index
17

Reached (TIREFIT) .......................... 337
Recommended ..............................
.356
Tyre pressure loss warning
General notes ................................ 357
Important safety notes .................. 357
Restarting ...................................... 358
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 359
Function/notes ............................ .358
General notes ................................ 358
Important safety notes .................. 358
Radio type approval for the tyre
pressure monitor ........................... 361
Restarting ...................................... 360
Warning lamp ................................. 298
Warning message .......................... 360
Tyres
Changing a wheel .......................... 361
Checking ........................................ 353
Direction of rotatio n...................... 362
Display message ............................ 280
Important safety notes .................. 352
M+S tyres ...................................... 354
MOExtended tyre s......................... 354
Replacing ....................................... 361
Service life ..................................... 353
Storing ........................................... 362
Summer tyres ........................ 184, 354
Tyre size (data ).............................. 366
Tyre tread ...................................... 353
Wheel and tyre combinations ........ 368
see Flat tyre U
Unlocking Emergency unlocking ....................... 93
From inside the vehicle (central
unlocking button) ............................. 92 V
Vanity mirror (in sun visor) .............. 309
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26 Electronics ..................................... 382
Equipment ....................................... 23
Implied warranty .............................. 26
Individual settings .......................... 245
Leaving parked up ......................... 181
Locking (in an emergency) ............... 94
Locking (key) ................................... 87
Lowering ........................................ 365
Pulling away ................................... 160
Raising ........................................... 363
Registration ..................................... 25
Securing from rolling away ............ 363
Tow-starting ................................... 344
Towing away .................................. 344
Transporting .................................. 347
Unlocking (in an emergency) ........... 93
Unlocking (key) ................................ 87
Vehicle data ................................... 391
Vehicle data
Boot load (maximum) ..................... 391
Roof load (maximum) ..................... 391
Vehicle data (off-road driving)
Approach/departure angle ............ 393
Maximum gradient climbing abil-
ity .................................................. 393
Maximum water depth ................... 392
Vehicle dimensions ........................... 391
Vehicle emergency locking ................ 94
Vehicle identification number
see VIN
Vehicle identification plate .............. 384
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 333
Video (DVD) ........................................ 241
Video DVD (on-board computer) ...... 241
VIN ...................................................... 384 W
Warning and indicator lamps ABS ................................................ 289
Brakes ........................................... 289
Distance warning signal ................. 297
ESP® ............................................. 291
ESP® OFF ...................................... 292
Fuel tank ........................................ 295
LIM (cruise control) ........................ 189 20
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console 22
Introduction

Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes. This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tyres, wheels and
accessories that have been specifically
approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz therefore accepts no responsibility for the
use of such parts in Mercedes-Benz vehicles,even if they have been officially approved or
independently approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen-
uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 384). Owner's Manual
Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe- cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident. Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. Introduction
23 Z