steering MERCEDES-BENZ GLA SUV 2013 User Guide

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Panic alarm
X
To activate: press!button :for
approximately one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press!button :
again.
or
X Insert the key into the ignition lock.
i The panic alarm function is only available
in certain countries. Occupant safety
Introduction to the restraint system
The restraint system reduces the risk of vehi-
cle occupants coming into contact with parts of the vehicle's interior in the event of an
accident. The restraint system can also reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system includes the:
R seat belt system
R airbags
R child restraint system
R child seat securing system
The components of the restraint system work
in conjunction with each other. They can only
offer protection if all vehicle occupants
always:
R have the seat belt correctly fastened
(Y page 46)
R have the seat and head restraint adjusted
properly (Y page 109).
As the driver, you must also make sure that
the steering wheel is also adjusted properly.
Observe the information on the correct driv-
er's seat position (Y page 108).
In addition, you must make sure that the air-
bags can inflate properly if they are deployed (Y page 48).
An airbag supplements a correctly worn seat
belt and, as an additional safety device,
increases protection for vehicle occupants in
applicable accident situations. The airbags
are not deployed, for example, in the event of an accident in which sufficient protection is
offered by the seat belt. In addition, only
those airbags, which in the applicable acci-
dent situations offer additional protection,
are deployed in the event of an accident.
However, the seat belt and airbag generally
do not protect against objects penetrating
the vehicle from the outside.
Information on how the restraint system
operates can be found under "Deployment of
belt tensioners and airbags" (Y page 57).
See "Children in the vehicle" for further infor- mation on children travelling in the vehicle as
well as on child restraint systems
(Y page 59). 42
Occupant safetySafety

light up continuously or flash. In addition, a
warning tone may sound.
The 7 seat belt warning lamp goes out and
the warning tone ceases when the driver and
the front passenger have fastened their seat
belts.
i For more information on the
7seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrument cluster, seat
belt" (Y page 288).
Rear seat belt status indicator The seat belts on the left and centre rear seats,
when viewed in the direction of travel, are not fas-
tened. (Example)
The status indicator for the rear-compart-
ment seat belts is only available for certain
countries.
For approximately 30 seconds, the rear seat
belt status indicator informs you which rear
seat belt is not fastened.
The rear seat belt status indicator appears if:
R you drive off and reach a speed of approx-
imately 10 km/h.
R the rear passengers fasten or unfasten
their seat belts while the vehicle is in
motion.
R someone gets in or out of the vehicle and
you pull away again.
You can also cancel the rear seat belt status
indicator immediately (Y page 254).Airbags
Introduction The installation location of an airbag is iden-
tified by the AIRBAG symbol. An airbag supplements a correctly worn seat
belt. It is not a replacement for the seat belt.
The airbag offers additional protection in
applicable accident situations.
Not all airbags are deployed in an accident.
The different airbag systems work independ-
ently of each other (Y page 57).
However, no system available today can com- pletely eliminate injuries and fatalities.
It is also not possible to completely rule out a
risk of injury caused by an airbag due to the
speed at which the airbag must be deployed.
Important safety notes G
WARNING
If you deviate from the correct seat position,
the airbag cannot perform its intended pro-
tective function and can even cause addi-
tional injuries when deployed. There is an
increased risk of serious or even fatal injuries.
In order to avoid such risks, always ensure
that all vehicle occupants:
R fasten their seatbelts correctly, including
pregnant women
R are seated correctly and maintain the fur-
thest possible distance from the airbags
R observe the following notes
Always ensure that there are no objects loca-
ted between the airbag and the vehicle occu-
pant.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
centre of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely.
R Only hold the steering wheel on the out-
side. This allows the airbag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against 48
Occupant safetySafety

Driver's airbag
:deploys in front of the
steering wheel; front-passenger front air-
bag ;deploys in front of and above the glove
compartment.
When deployed on the front seats, the front
airbags offer additional protection for the
head and thorax.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger front airbag (Y page 43).
Front-passenger front airbag ;will only
deploy if:
R the automatic front-passenger front airbag
deactivation system has detected that the
front-passenger seat is occupied
(Y page 51). The PASSENGER AIR BAG
ON indicator lamp lights up (Y page 52)
R the restraint system predicts a high
severity of an accident
Driver's kneebag Driver's kneebag
:deploys under the steer-
ing column. The driver's kneebag is triggered
together with the front airbag.
The driver's kneebag on the driver's seat
offers additional protection for the thighs,
knee and lower leg.
Sidebags G
WARNING
Unsuitable seat covers can obstruct or pre-
vent the deployment of the airbags integrated into the seats. Consequently, the airbags can-
not protect vehicle occupants as they are
designed to do. In addition, the function of the automatic front-passenger front airbag deac-
tivation system could be restricted. This
poses an increased risk of injury or even fatal
injury.
You should only use seat covers that have
been approved for the corresponding seats by Mercedes-Benz. Front sidebags
:and rear sidebags ;
deploy next to the outer cushions of the seat
backrest.
When deployed, the sidebag offers additional thorax protection. It also offers additional pel- vis protection for occupants in the front
seats. However, it does not protect the:
R head
R neck
R arms 50
Occupant safetySafety

Driving safety systems
Driving safety systems overview
In this section, you will find information about the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
(Y page 72)
R BAS (Brake Assist System) (Y page 73)
R COLLISION PREVENTION ASSIST (distance
warning function and adaptive Brake
Assist) (Y page 73)
R COLLISION PREVENTION ASSIST PLUS
(Y page 73)
R Adaptive brake lamps (Y page 76)
R ESP ®
(E lectronic StabilityProgram)
(Y page 76)
R EBD (electronic brake forcedistribution)
(Y page 80)
R ADAPTIVE BRAKE (Y page 80)
R STEER CONTROL (Y page 81)Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of accident nor over-
ride the laws of physics. Driving safety sys-
tems are merely aids designed to assist driv- ing. You are responsible for the distance to
the vehicle in front, for vehicle speed and forbraking in good time. Always adapt your driv- ing style to suit the prevailing road, weather
and traffic conditions and maintain a safe dis-
tance from the vehicle in front. Drive care-
fully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tyres and
the road surface. Pay particular attention to the information regarding tyres, recom-
mended minimum tyre tread depths etc. inthe "Wheels and tyres" section
(Y page 352). In wintry driving conditions, always use
winter tyres (M+S tyres) and, if necessary,
snow chains. Only in this way will the driv-
ing safety systems described in this section
work as effectively as possible. ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi- cle when braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched on. It goes out when the engine is running.
Important safety notes i
Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 72). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 289) and
display messages which may be shown in the
instrument cluster (Y page 255).
ABS works from a speed of about
8 km/hupwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even when you only brake gently. 72
Driving safety syste
msSafety

Braking
X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions; this serves
as a reminder to take extra care while driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 205).
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-in
effect achieved in the process reduces the
stopping distance when driving off-road. This limits steering capability. BAS (Brake Assist)
General notes BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 72). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking. Braking X
Keep the brake pedal depressed firmly until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. COLLISION PREVENTION ASSIST
General notes COLLISION PREVENTION ASSIST consists of
the adaptive Brake Assist and the distance
warning signal, which are described in the
following.
Distance warning function Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 72). G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident. Driving safety systems
73Safety
Z

Only activate SPORT handling mode in the sit-
uations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
In the following situations, it may be better to activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on specially designated roads when the
vehicle's own oversteering and understeer-
ing characteristics are desired
Driving in SPORT handling mode or without
ESP ®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehi-
cle if the vehicle starts to skid or a wheel
starts to spin.
Deactivating/activating ESP ®X
To activate SPORT handling mode:
briefly press button :.
The M handling mode warning lamp in
the instrument cluster lights up. The SPORT handling mode
SPORT handling mode message appears
in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button :.
The M handling mode warning lamp in
the instrument cluster goes out.
X To deactivate ESP ®
:press button :until
the å ESP®
OFF warning lamp lights up
in the instrument cluster.
The ÷ OFF OFFmessage appears in the mul-
tifunction display.
X To activate ESP ®
:briefly press button :.
The å ESP®
OFF warning lamp in the
instrument cluster goes out. The ÷
ESP ®
ON
ON message appears in the multifunc-
tion display.
Characteristics of activated SPORT han-
dling mode
If SPORT handling mode is activated and one or more wheels start to spin, the ÷ESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilises the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R traction control is still activated.
R engine torque is restricted to a limited
degree and the drive wheels are able to
spin.
The spinning of the wheels results in a cut-
ting action for better traction on loose sur- faces.
R ESP ®
still provides support when you
brake.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilise the vehicle. Driving safety systems
79Safety Z

If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability.
R engine torque is no longer limited and the
drive wheels are able to spin.
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R traction control is still activated.
R PRE-SAFE ®
is no longer available; nor is it
activated if you brake firmly with assis-
tance from ESP ®
.
R COLLISION PREVENTION ASSIST is no lon-
ger available; nor is it activated if you brake
firmly with assistance from ESP ®
.
R ESP ®
still provides support when you
brake.
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 205).
The off-road ESP ®
intervenes with a delay if
there is oversteering or understeering, thus
improving traction.
ESP ®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer
combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions. If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP
®
trailer stabilisation is active above
speeds of about 65 km/h.
ESP ®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 72). G
WARNING
If EBD has malfunctioned, the rear wheels can still lock, e.g. under full braking. This increa-
ses the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Havethe brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 289) as well as dis-
play messages (Y page 257). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 201) and
hill start assist (Y page 161). For further
information, see Driving tips (Y page 183).80
Driving safety systemsSafety

STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake.
R the vehicle starts to skid.
Important safety notes No steering support is provided from STEER
CONTROL, if
R ESP ®
is malfunctioning.
R the steering is faulty.
Power steering will, however, continue to
function. Anti-theft systems
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate: remove the key from the igni-
tion lock.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. The engine can
be started by anyone with a valid key that is
left inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
15 seconds.
X To switch off: unlock the vehicle with the
key.
or
X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open:
R the vehicle with the emergency key ele-
ment
R a door
R the tailgate
R the bonnet
X To stop the alarm: insert the key into the
ignition lock.
The alarm is switched off.
or
X Press the %or& button on the key.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example. Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur Anti-theft systems
81Safety Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 338).
or
X Jump-start the vehicle (Y page 342).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 300).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate Doors
91Opening and closing Z

Useful information
............................108
Correct driver's seat position ..........108
Seats .................................................. 109
Steering wheel .................................. 114
Mirrors ............................................... 115
Memory functions .............................117 107Seats, steering wheel and mirrors