stop start MERCEDES-BENZ GLA SUV 2013 Owner's Manual

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
175Driving and parking Z

Releasing
X Pull handle :.
The red !indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1or 2in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary or
R if Active Parking Assist is holding the vehi-
cle at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R. R
the seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h.
i Ensure that you do not depress the accel-
erator pedal unintentionally. Otherwise the
parking brake will be released and the vehi-
cle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 180).
i The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging. Parking
181Driving and parking Z

R
Use the left-hand steering wheel gearshift
paddle to shift to a lower gear appropriate
to the gradient.
R Use the left-hand gearshift paddle to shift
to a lower gear on long and steep downhill
gradients.
i Hill start assist will aid you when pulling
away on a hill.
For further information about hill start
assist, see (Y page 161).
Do not shift into transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake the
vehicle using the service brake. If the gradient
is too steep for your vehicle, back up in
reverse gear.
Always observe the approach/departure
angle values (Y page 393).
Maximum gradient-climbing capability Always observe the maximum gradient climb-
ing ability values (Y page 393).
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from travelling too quickly down
the other side.
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight. Oth- erwise, the vehicle could slip sideways, tip
and overturn. R
Before tackling steep downhill gradients,
use the left-hand steering wheel gearshift
paddle to shift to a lower gear.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch.
i Off-road ABS is activated when the off-
road program is selected.
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-
in effect achieved in the process reduces
the stopping distance when driving off-
road. The steerability of the vehicle is con-
siderably reduced if the wheels lock. Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program M
(Y page 172). By doing so, you will make use
of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con- ditions are appropriate for maintaining a
steady speed for a prolonged period. You canstore any road speed above 30 km/h.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise 188
Driving systemsDriving and parking

stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Driving with DISTRONIC PLUS Pulling away and driving
i The vehicle can also pull away when it is
facing an unidentified obstacle or is driving
on a different line from another vehicle. The vehicle then brakes automatically. There is
a risk of an accident. Be ready to brake at all
times.
DISTRONIC PLUS is deactivated when you
depress the brake, except when the vehicle is
stationary.
X If you want to pull away with DIS-
TRONIC PLUS: remove your foot from the
brake pedal.
X Briefly pull the cruise control lever
(Y page 194) towards you ?.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If no vehicle is detected in front, your vehi-
cle accelerates to the set speed.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
The vehicle is only accelerated up to the
speed you have stored.
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you have selected the S or M driv- ing program (Y page 171). Acceleration
behind the vehicle in front or to the set speed is then noticeably more dynamic. If you have
selected the E driving program, the vehicle accelerates more gently. This setting is rec-
ommended in stop-and-start traffic.
Changing lanes
If you change to the overtaking lane, DIS-
TRONIC PLUS supports you if:
R you are driving faster than 70 km/h
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating DIS-
TRONIC PLUS (Y page 198).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it is stationary. 196
Driving systemsDriving and parking

Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in front. The specified minimum distance is
set using the control on the cruise control
lever.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
and:
R the seat belt is unfastened and the driver's
door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is insufficient
If a malfunction occurs, then the transmission may also be shifted into position Pautomat-
ically.
Setting a speed Bear in mind that it may take a brief moment
until the vehicle has accelerated or braked to the set speed. :
To store the current speed or a higher
speed
; To store the current speed or a lower
speed
X Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X Keep the cruise control lever pressed until
the desired speed is reached.
X Release the cruise control lever.
The new speed is stored. DISTRONIC PLUS
is activated and adjusts the vehicle's speed to the new speed stored.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up :or down ;to the pressure
point.
The last stored speed increases or decrea- ses in 1 km/h increments.
X To adjust the set speed in 10 km/h
increments: press the cruise control lever
briefly up :or down ;beyond the pres-
sure point.
The last stored speed increases or decrea- ses in 10 km/h increments.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span Driving systems
197Driving and parking Z

Crossing vehicles
DISTRONIC PLUS may detect vehicles that
are crossing your lane by mistake. Activating DISTRONIC PLUS at traffic lights with cross-
ing traffic, for example, could cause your vehi-
cle to pull away unintentionally. HOLD function
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply
R the HOLD function is deactivated by the
accelerator pedal being depressed, e.g. by
a vehicle occupant
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R the battery is disconnected
There is a risk of an accident.
Before leaving the vehicle, always deactivate
the HOLD function and secure the vehicle
from rolling away. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 202).
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress the
accelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R the transmission is in position D,Ror Non
vehicles with automatic transmission
R DISTRONIC PLUS is deactivated Driving systems
201Driving and parking Z

Activating the HOLD function
Example: vehicles with colour multifunction display
X Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake. The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
Vehicles with automatic transmission
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
be automatically shifted into position P.
Vehicles with manual transmission
The Brake immediately
Brake immediately message can also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function. RACE START
Important safety notes RACE START enables optimum acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
Only activate RACE START on dedicated race
circuits. 202
Driving systemsDriving and pa
rking

Active Parking Assist may also display spaces
not suitable for parking, e.g.:
R parking or stopping prohibitions
R in front of driveways or entrances and exits
R unsuitable surfaces
Parking tips:
R on narrow roads, drive as closely as possi-
ble past the parking space.
R parking spaces that are littered or over-
grown might be identified or measured
incorrectly.
R parking spaces that are partially occupied
by trailer drawbars might not be identified
as such or be measured incorrectly.
R snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R pay attention to the PARKTRONIC
(Y page 207 )warning messages during the
parking procedure.
R you can intervene in the steering procedure
to correct it at any time. Active Parking
Assist will then be cancelled.
R when transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R never use Active Parking Assist when snow
chains are fitted.
R make sure that the tyre pressures are
always correct. This has a direct influence
on the parking characteristics of the vehi-
cle.
Use Active Parking Assist for parking spaces
that are:
R parallel or at right angles to the direction of
travel
R on straight roads, not bends
R on the same level as the road, e.g. not on
the pavement
Detecting parking spaces Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. G
WARNING
If objects are located above the detection
range, Active Parking Assist may start to steer into the parking space too soon. As a result,
you could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop the vehicle and switch Active
Parking Assist off.
For further information on the detection
range (Y page 207).
Active Parking Assist does not support you
parking in spaces at right angles to the direc-
tion of travel if:
R two parking spaces are located directly
next to one another
R the parking space is directly next to a low
obstacle such as a low kerb stone
R you forward park
Active Parking Assist does not support you
parking in spaces that are parallel or at right
angles to the direction of travel if:
R the parking space is on a kerb stone
R the parking space appears to be blocked,
for example by foliage or grass paving
blocks
R the range of movement is too small
R the parking space is bordered by an obsta-
cle which is not clearly defined such as a
tree or a trailer Driving systems
211Driving and parking Z

:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R that are parallel or at right angles to the
direction of travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i In the case of parking spaces that are at
right angles to the direction of travel,
please ensure that the parking space is
long enough to accommodate your vehicle.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the
driver's side is activated. When parking on the driver's side, this must remain switched on
until you acknowledge the use of Active Park-
ing Assist by pressing the abutton on the
multifunction steering wheel. The system automatically determines
whether the parking space is parallel or at
right angles to the direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmission: if
PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically during
the parking process. You are responsible
for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission: shift to
reverse gear.
Vehicles with automatic transmission: shift into position R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
% message appears in the multifunction
display. 212
Driving systemsDriving and parking

parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the kerb. If necessary, you should can-
cel the parking procedure with Active Park- ing Assist.
R You can also engage forward gear prema-
turely. The vehicle redirects and does not
drive as far into the parking space. Should a gear be changed too early, the parking pro- cedure will be cancelled. A sensible parking
position can no longer be achieved from
this position.
Exiting a parking space In order that Active Parking Assist can sup-
port you when you exit the parking space:
R the border of the parking space must be
high enough. A kerb stone is too small, for
example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is manoeuvred into the park-
ing space.
R a manoeuvring distance of at least 1.0 m
must be available.
i Vehicles with automatic transmission:
If PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst
the vehicle exits the parking space. You are responsible for braking in good time.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the vehicle parallel to the direction of travel using Active Parking Assist.
X Start the engine.
X Switch on the turn signal in the direction
you are pulling away.
X Vehicles with manual transmission:
engage first or reverse gear. Vehicles with automatic transmission:
shift the transmission to position
Dor R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
% message appears in the multifunction
display.
X To cancel the procedure: press the%
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active
Parking Assist: press theabutton on
the multifunction steering wheel.
The Park Assist active Accelerate Park Assist active Accelerate
and
and brake
brake Observe
Observe surroundings
surroundings mes-
sage appears in the multifunction display.
X Release the multifunction steering wheel.
X Reverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed a maximum speed of approximately 10 km/h
when exiting a parking space. Otherwise,
Active Parking Assist will be cancelled.
X Vehicles with manual transmission:
stop, at the latest when PARKTRONIC
sounds the continuous warning tone.
X Vehicles with manual transmission:
engage first gear or reverse gear when the
vehicle is stationary, depending on the
message or requirement.
Vehicles with automatic transmission:
shift the transmission to position Dor R
when the vehicle is stationary, depending
on the message or requirement.
Active Parking Assist immediately steers in
the other direction. The Park Assist Park Assist
active Accelerate and brake
active Accelerate and brake
Observe Observe surroundings
surroundings message appears
in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you reverse after activation, the steering
wheel is moved to the straight-ahead posi- tion. 214
Driving systemsDriving and parking