ignition MERCEDES-BENZ GLA SUV 2013 Workshop Manual

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 201) or DISTRONIC
PLUS (Y page 193).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 342).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
165Driving and parking Z

on the ignition if you accidentally refuel
with the wrong fuel. Otherwise, the fuel will enter the fuel system. Even small amounts
of the wrong fuel could result in damage to the fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys- tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 385). Refuelling
General notes The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow next to the filling pump indicates the side of
the vehicle.
Opening the fuel filler flap :
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Fuel type to be refuelled
X Switch off the engine.
X Remove the key from the ignition lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Vehicles with a diesel engine: the filler
neck is designed for refuelling at diesel fill-
ing pumps.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap. 176
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Turn the key to position 0in the ignition lock immediately and
remove it (Y page 159).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 159).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 159).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 87).
or
X Unlock the vehicle using the emergency key element
(Y page 87). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. 178
RefuellingDriving and parking

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display. R
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission All vehicles (except AMG vehicles)
X Apply the electric parking brake.
X Shift the transmission to position P. Parking
179Driving and parking Z

AMG vehicles:
X Apply the electric parking brake.
X Press button :.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if a
door is opened. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
i The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal. Engaging/releasing manually
Engaging
X Push handle :.
When the electric parking brake is applied, the ! red indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed. 180
ParkingDriving an
d parking

Releasing
X Pull handle :.
The red !indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1or 2in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary or
R if Active Parking Assist is holding the vehi-
cle at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R. R
the seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h.
i Ensure that you do not depress the accel-
erator pedal unintentionally. Otherwise the
parking brake will be released and the vehi-
cle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 180).
i The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging. Parking
181Driving and parking Z

If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style. Example: ECO display
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50 %. A higher per- centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
R Acceleration Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant Constant (assessment of driving behav-
iour at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes
- The bar empties: frequent braking
i An economical driving style involves driv-
ing at a moderate engine speed.
To achieve a higher value in the categories
Acceleration
Acceleration andConstant Constant: 182
Driving tipsDriving and parking

PARKTRONIC is activated automatically if
you:
R switch on the ignition
R shift to position D,Ror Non vehicles with
automatic transmission
R release the electric parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
Range of the sensors General notes
PARKTRONIC does not take into account
obstacles located:
R below the detection range, e.g. persons,
animals or objects
R above the detection range, e.g. overhang-
ing loads, tail sections or loading ramps of
goods vehicles :
Example: sensors in the front bumper,
left-hand side Side view Top view
The sensors must be free of dirt, ice and
slush. Otherwise, they may not function cor-
rectly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y page 326).
Front sensors Centre Approx. 100 cm
Corners Approx. 60 cm
Rear sensors
Centre Approx. 120 cm
Corners Approx. 80 cm
Minimum distance
Centre Approx. 20 cm
Corners Approx. 20 cm
If there is an obstacle within this range, the
relevant warning displays light up and a warn- ing tone sounds. If the distance falls below
the minimum, the distance may no longer be
shown.
Warning displays The warning displays show the distance
between the sensors and the obstacle. The
warning display for the front area is located
on the dashboard above the centre air vents.
The warning display for the rear area is loca-
ted on the roof lining in the rear compart-
ment. Driving systems
207Driving and parking Z

Warning display for the front area
:
Segments on the left-hand side of the
vehicle
; Segments on the right-hand side of the
vehicle
= Segments showing operational readiness
The warning display for each side of the vehi-
cle is divided into five yellow and two red seg- ments. PARKTRONIC is operational if yellow
segments showing operational readiness =
light up.
The gear lever position or the transmission
position of the automatic transmission and
the direction in which the vehicle is rolling
determine which warning display is active
when the engine is running.
Manual transmission: Gear lever posi-
tion Warning display
Forward gear
or
Neutral
Front area activated
Reverse gear
or
the vehicle is rolling backwards Rear and front areas
activated Automatic transmission:
Transmission
position Warning display
D
Front area activated
R,
Nor the vehicle
is rolling back-
wards Rear and front areas
activated
P
No areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the
vehicle's distance from the obstacle.
From the:
R sixth segment onwards, you will hear an
intermittent warning tone for approx-
imately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two sec-
onds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC :
Indicator lamp
; Deactivating/activating PARKTRONIC
If indicator lamp :lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the key to position 2in the
ignition lock. 208
Driving systemsDriving and parking

Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 326).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use PARK- TRONIC (Y page 206).
i The active braking application is only
available on vehicles with automatic trans- mission.
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate surroundings. The responsibility for safe
manoeuvring and parking remains with you. Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a
sharp angle. Otherwise, you may damage
the wheels or tyres. 210
Driving systemsDriving and parking