stop start MERCEDES-BENZ GLA SUV 2017 User Guide

R
the doors are closed
R the tailgate is closed
Only then is tow-away protection activated.
X Lock the vehicle with the key or KEYLESS-GO.
Tow-away protection is primed after approx-
imately 60 second s.
Switching off X
Unlo ck the vehicle with the key or KEYLESS-
GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off automat-
ically.
Deactivating X
Remove the key from the ignition lock.
or X Vehicles with KEYLESS-GO start function
or KEYLESS-GO: switch off the engine using
the Start/Stop button and open the driver's
door.
X Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-GO.
Tow-away protection is deactivated.
Tow-away protection remains deactivated until: R the vehicle is unlocked again
R a door is opened and closed again and
R the vehicle is locked again To prevent a false alarm, deactivate tow-away
protection if you lock your vehicle and it:
R is being transported
R is being loaded onto a ferry or car transporter,
for example
R is parked on a movable surface, e.g. in a split-
level garage Interior motion sensor
Function When the interior motion sensor is switched on,
a visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This can occur if someone reaches into the vehicle inte-
rior, for example.
Switching on X
Make sure that:
R the side windows are closed
R the panorama sliding sunroof is closed
R there are no objects, e.g. mascots, hanging
on the rear-view mirror or on the grab han-dles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the panorama sliding sunroof is closed
R the tailgate is closed
Only then is the interior motion sensor acti-
vated.
X Lock the vehicle with the key or KEYLESS-GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEYLESS-
GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
switched off. Protection against theft
77Safety Z

Deactivating
X
Remove the key from the ignition lock.
or X Vehicles with KEYLESS-GO start function
or KEYLESS-GO: switch off the engine using
the Start/Stop button and open the driver's
door.
X Press button :.
Indicator lamp ;flashes several times in
rapid succession.
X Lock the vehicle with the key or KEYLESS-GO.
The interior motion sensor is deactivated.
The interior motion sensor remains deactivated until:
R the vehicle is unlocked again and
R a door is opened and closed again and
R the vehicle is locked again
To prevent a false alarm, deactivate the interior
motion sensor if you lock your vehicle and:
R people or animals remain in the vehicle
R the panorama sliding sunroof remains open
R the side windows remain open
i UK only:
your vehicle is equipped with a
double-lock function. The doors cannot be
opened from the inside if the vehicle has been
locked with the key (Y page 86). Deactivate
the interior motion sensor before you lock the
vehicle with the key. The doors can then be
opened from the inside after the vehicle has
been locked from the outside with the key.
Observe the "Important safety notes"
(Y page 86). 78
Protection against theftSafety

Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment. Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Key functions
:
& Locks the vehicle
; F Opens the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button. Key
79Opening and closing Z

Deactivating and activating
If you do not intend to use the vehicle for an
extended period of time, you can deactivate
KEYLESS-GO. The key will then use very little
power, thereby conserving battery power. For
the purposes of activation or deactivation, the
vehicle does not have to be nearby.
X To deactivate: press the&button on the
key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 82).
X To activate: press any button on the key.
or X Insert the key into the ignition lock.
KEYLESS-GO and all its associated features
are available again. Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travelalone.
X To change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 82).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%button
twice.
X To lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 82). Emergency key element
General notes If the vehicle can no longer be unlocked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to unlock
and open the driver's door or the tailgate, the
anti-theft alarm system will be triggered
(Y page 76).
There are several ways to deactivate the alarm:
X To deactivate the alarm with the key: press
the % or& button on the key.
or X Insert the key into the ignition lock.
or X To deactivate the alarm with KEYLESS-GO:
press the Start/Stop button in the ignition
lock. The key must be in the vehicle.
or X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically. X To unlock the fuel filler flap: insert the key
into the ignition lock. Key
81Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock or unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked or unlocked even using the remote
control function: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 324).
or
X Jump-start the vehicle (Y page 325).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
85Opening and closing Z

i
If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
Do not leave the key in the luggage compart-
ment. If you do so, you could lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating switch
on the key
R emergency released from the inside. Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec-
ognition with a reversing feature. If a solid object
blocks or restricts the tailgate when automati-
cally opening or closing, the tailgate is stopped.
If the tailgate is stopped during the closing proc- ess, the tailgate automatically opens again
slightly. The automatic obstacle detection with
reversing function is only an aid. It is not a sub- stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path Luggage compartment
89Opening and closing
Z

You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Opening automatically You can open the tailgate automatically using
the key or the handle on the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X If the tailgate is unlocked, pull the tailgate
handle and release it again immediately.
Closing automatically Vehicles with the EASY-PACK tailgate:
you
can also close the tailgate automatically from
outside the vehicle. X
To close: press button :on the tailgate.
or X Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbutton
on the key.
You can release the button as soon as the
tailgate starts to close.
X To stop the closing process : press but-
ton :on the tailgate again.
or
X Pull the handle in the tailgate.
or X Press the Fbutton on the key until the
tailgate stops.
or X Press or pull the remote operating switch on
the driver's door. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
i You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (Y page 80).
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
process without using your hands. This is useful
if you have your hands full. To do this, make a
kicking movement under the bumper with your
foot.
Observe the following points:
R carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R when making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise lose your balance, e.g. on ice. Luggage compartment
91Opening and closing Z

R
Always ensure that you only make a kicking
movement within the detection range of sen- sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function dur-
ing engine start.
R Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, when you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in such situations. This will prevent the uninten-tional opening/closing of the tailgate. Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the kicking movement more quickly if this
occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection range :
under the bumper, or
R pull the handle on the outside of the tailgate,
or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing process has been stopped:
R Kick your foot under the bumper again and
the tailgate will open.
If the tailgate opening process has been stop-
ped:
R Kick your foot under the bumper again and
the tailgate will close. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in 92
Luggage compartmentOpening and closing

to the rear of the vehicle. You could otherwise
lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of sen- sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function dur-
ing engine start.
R Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, when you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in such situations. This will prevent the uninten-tional opening/closing of the tailgate. Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the kicking movement more quickly if this
occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection range :
under the bumper, or
R pull the handle on the outside of the tailgate,
or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing process has been stopped:
R Kick your foot under the bumper again and
the tailgate will open.
If the tailgate opening process has been stop-
ped:
R Kick your foot under the bumper again and
the tailgate will close. Opening automatically from the
inside
General notes !
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found under "Vehicle data" (Y page 358).96
BootOpening and closing

G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from travelling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi- tute for your attention when closing a side win-
dow. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or2 in the igni-
tion lock (Y page 144).
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the button beyond the
pressure point and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
pressure point and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
i If you press/pull the switch beyond the
pressure point, automatic operation is started
in the corresponding direction. You can stop
automatic operation by pressing/pulling
again.
i You can continue to operate the side win-
dows after switching off the engine or remov-
ing the key. This function remains active for
five minutes or until the driver's or front-
passenger door is opened.
i The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 67). Convenience opening feature
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: you can ventilate the
vehicle before you start driving. 98
Side windowsOpening and closing