stop start MERCEDES-BENZ GLA SUV 2017 Owner's Guide

tion display. If this is the case, the ECO start/
stop function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi- cle stops. AMG performance exhaust system
(Mercedes-AMG vehicles)
You can choose between different AMG Per-
formance exhaust system volumes using the
position of the exhaust flap.
If the ignition is switched off for less than four
hours, the previously selected setting is activa-
ted when the engine is next started. If the igni-
tion is switched off for more than four hours, the quietest setting is activated when the engine is
next started. Setting the volume:
X Press button :.
If you select the loudest setting, indicator
lamp ;lights up. Problems with the engine
Problem
Possible causes/consequences and
M MSolutions The engine does not
start. The HOLD function or Distance Pilot DISTRONIC is activated.
X Deactivate the HOLD function (Y page 187) or Distance Pilot
DISTRONIC (Y page 184).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
The engine electronics are malfunctioning
R The fuel supply is malfunctioning
Before attempting to restart the engine:
X Turn the key back to position gin the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps on
the instrument cluster go out.
X Try to start the engine again. Avoid excessively long and frequent
attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. 150
DrivingDriving an
d parking

Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 325).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to excessively high thermal load.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system is malfunctioning.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. The coolant warning lamp may also
be on and a warning tone
may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 305). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change the drive program. Depending on the drive program
selected, the following vehicle characteristics
will change:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering R
the availability of the ECO start/stop function
R the climate control
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)
151Driving and parking Z

X
Press DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
In addition, the current drive program settings are shown briefly on the multimedia system
display.
i For a few countries, the ECO start/stop
function is deactivated at the factory due to
the quality of the available fuel. In this case,
the ECO start/stop function is not available in
any drive program, regardless of what is
shown on the multimedia system display.
Available drive programs: C
Comfort Comfortable and economi-
cal driving characteristics
S
Sport Sporty driving characteris-
tics
I
Individual Individual settings
Off-road
Optimal driving characteris-
tics for easily negotiable off-
road terrain E
Economy Particularly economical
driving characteristics
Additional information on drive programs
(Y page 159).
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 161). DYNAMIC SELECT controller
(Mercedes-AMG vehicles)
Use the DYNAMIC SELECT controller to change the drive program. Depending on the drive pro-
gram selected, the following vehicle character-
istics will change:
R the drive
R the transmission management
R ESP ®
R the suspension (vehicles with AMG RIDE
CONTROL)
R the availability of the ECO start/stop function
R the availability of gliding mode
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the
ignition is switched off for more than four hours, drive program Cis activated when the engine is
next started. X
Turn DYNAMIC SELECT controller :as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
The drive program indicator on DYNAMIC
SELECT controller :lights up in red.
Available drive programs: I
Individual Individual settings
C
Comfort Comfort-orientated, engine
and transmission settings
optimised for economy S
Sport Sporty engine and trans-
mission settings152
DYNAMIC SELECT controller (Mercedes-AMG vehicles)Driving and parking

S+
Sport Plus Particularly sporty trans-
mission settings
RACE
Maximum sportiness and
engine and transmission
settings suitable for the
racetrack Additional information on drive programs
(Y
page 159).
You can also change gear yourself using the
steering wheel gearshift paddles. Further infor-
mation on manual gearshifting (Y page 161).Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you must
press the shift lever to the right. Otherwise,
you could shift unintentionally into 3rdor4th
gear and damage the engine or transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to
overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients. There is otherwise a risk of damaging the clutch.
! On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must select gear 1,2or3 in good
time. By doing so, you will make use of the
braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. k
Reverse gear
1 -6
Forward gears Engaging neutral N
X
Depress the clutch pedal fully.
X Shift the gear lever to position N:. Engaging reverse gear
! Select reverse gear
konly when the vehi-
cle is stationary. You could otherwise damage the transmission.
X Pull the gear lever up, push it to the left and
then pull it back.
The ECO start/stop function is not available
when reverse gear is engaged. For further infor-
mation on the ECO start/stop function, see
(Y page 148). Manual transmission
153Driving and parking Z

Gearshift recommendation
The gearshift recommendation assists you in
adopting a fuel-efficient driving style. The rec-
ommended gear is shown on the multifunction
display.
X Shift gear according to gearshift recommen-
dation :when shown in the multifunction
display of the instrument cluster. Drive programs
Drive program C (Comfort) Drive program
Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
Drive program S (Sport) Drive program
Sis characterised by the follow-
ing:
R sporty engine settings.
Drive program I (Individual) In drive program
I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual. Offroad drive program The
Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy) Drive program
Eis characterised by the follow-
ing:
R the vehicle exhibits particularly economical
driving characteristics.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the performance of the air-conditioning and
heating systems is reduced. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. 154
Automatic transmissionDriving and parking

DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
All vehicles (except Mercedes-AMG vehi-
cles): the DIRECT SELECT lever is on the right of
the steering column.
For information on the selector lever in
Mercedes-AMG vehicles (Y page 156).
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown in the transmis-
sion position display in the multifunction display (Y page 155).
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear on the multifunction display. :
Transmission position
; Gear
= Drive program display
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position
hand
drive program Eor S.
Engaging park position P !
If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
X Push the DIRECT SELECT lever switch in the
direction of arrow j.
Transmission position display jis shown in
the multifunction display.
When you have engaged park position j, make
sure that the transmission position display
shows jin the multifunction display.
You can only engage park position jwhen the
vehicle is stationary.
Depressing the brake and pushing the DIRECT
SELECT lever up or down disengages the park-
ing lock. The transmission is in neutral i.
At transmission fluid temperatures below
Ò20 †, you can only shift out of park position j
into another transmission position when the
engine is running.
In order to shift from park position jdirectly
into korh:
R depress the brake pedal and
R push the DIRECT SELECT lever up or down
past the first point of resistance
Engaging park position P automatically Park position
jis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed and the transmission is in position hork
Under certain conditions, the automatic trans-
mission shifts to transmission position jauto-
matically if the HOLD function or Distance Pilot DISTRONIC is activated. Observe the informa-
tion on the HOLD function (Y page 187) and
Distance Pilot DISTRONIC (Y page 183). Automatic transmission
155Driving and parking Z

Engaging reverse gear R
!
Only move the automatic transmission to
k when the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
X Push the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. For further infor- mation on the ECO start/stop function, see
(Y page 148).
Engaging neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position hork:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key from the ignition, the automatic transmission
shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic car wash with a
towing system:
X Vehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Engage neutral i.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
Engaging drive position D X
If the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
X If the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions j
Park position with parking lock
k Reverse gear 156
Automatic transmissionDriving and parking

i
Neutral
h Drive
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear on the multifunction display. :
Transmission position display
; Drive program display
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program Cor S.
Engaging park position P X
When the vehicle is stationary, press but-
ton :.
Engaging reverse gear R !
Only move the automatic transmission to
k when the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
X Push the selector lever forwards past the first
point of resistance. Transmission positions
B Park position
This safeguards the vehicle against
rolling away when stopped.
Only shift the transmission to posi-
tion
jwhen the vehicle is station-
ary. The parking lock should not be
used as a brake when parking. In
order to secure the vehicle, always
apply the electric parking brake in
addition to the parking lock.
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
Park position jis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position hor
k C Reverse gear
Only shift the transmission into posi-
tion kwhen the vehicle is station-
ary. Automatic transmission
157Driving and parking Z

For further information on kickdown in manual
drive program M(Y page 163).
Gliding mode (diesel engines only) Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine is running at idling speed
R the gear indicated after the transmission
position hdisappears in the multifunction
display (Y page 157)
Gliding mode can be activated and transmission
position hshown in green under the following
conditions:
R you select the "ECO" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Owner's Manual
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R the distance to the vehicle in front is sufficient
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal
R you use the DIRECT SELECT lever to switch
the transmission position (Y page 155)
R you use the DYNAMIC SELECT controller to
change the drive program (Y page 152)
R you activate manual gearshifting
(Y page 161)
R the distance to the vehicle in front is too short
R you leave the suitable speed range
Towing a trailer Not all models can tow a trailer. For further
information, see (Y page 213).
X Drive in the middle of the engine speed range
on uphill gradients.
X Depending on the uphill or downhill gradient,
select a lower gear (Y page 171), even if
cruise control, Distance Pilot DISTRONIC or
the speed limiter are activated. Drive programs
All vehicles (except Mercedes-AMG
vehicles) Drive program C (Comfort)
Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R sporty engine settings.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. Automatic transmission
159Driving and parking Z

Offroad drive program
The Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy)
Drive program Eis characterised by the follow-
ing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the automatic transmission shifts up sooner.
This results in the vehicle being driven at
lower engine speeds and the wheels being
less likely to spin.
R gliding mode is activated automatically when
engine-internal conditions are fulfilled and
the accelerator is not depressed. At the same
time the transmission’s clutch opens and the
vehicle rolls freely using its kinetic energy. As a result great distances can be completed
without the engine brake and fuel consump-
tion reduced.
i The availability of gliding mode depends on
various factors, including the following:
R the engine and transmission temperature
R the downhill gradient
R the vehicle speed
R performing regular adaptation functions
When you depress the brake pedal, gliding
mode is deactivated, depending on pedal
pressure.
When you activate cruise control or Distance Pilot DISTRONIC, gliding mode is not availa-
ble.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine management)
R the transmission management R
the suspension (vehicles with AMG RIDE
CONTROL)
R ESP ®
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
Drive program C (Comfort)Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
R gliding mode is available.
R the ECO start/stop function is available.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not available.
Drive program S+ (Sport Plus)
Drive program S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driving
characteristics.
R the automatic transmission shifts up later.
R fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR RIDE CONTROL). 160
Automatic transmissionDriving and parking