MERCEDES-BENZ GLA SUV 2017 Owners Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: GLA SUV, Model: MERCEDES-BENZ GLA SUV 2017Pages: 369, PDF Size: 7.56 MB
Page 261 of 369
Display messages
Possible causes/consequences and
M
MSolutions Wheel sensor(s)
Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several tyres.
The pressure of the affected tyre is not displayed in the multifunction
display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated after driving for a few
minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress brake to
Depress brake to
start engine start engine You have attempted to start the engine with the transmission in posi-
tion Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine You have attempted to shift the transmission to position
Ror Dwith-
out starting the engine.
X Start the engine.
X Depress the brake pedal.
i It is only possible to shift the transmission from position
Pto the
desired position if you depress the brake pedal. Only then can the
parking lock be deactivated. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock
remains engaged.
i At transmission fluid temperatures below
Ò20†you can only shift
out of position Pinto another transmission position when the
engine is running. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
R,Nor D
without depressing the brake pedal.
X Depress the brake pedal. 258
Display messagesOn-board computer and displays
Page 262 of 369
Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open or not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 166).
X Close the driver's door fully. Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop. Only select Park Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Stop the vehicle, paying attention to road and traffic conditions.
X Shift the transmission to position P.Apply brake to Apply brake to
select R select R You have attempted to shift from position
Dor Nto transmission
position R.
X Shift the transmission to position Rwhen the brake pedal is
depressed. Reversing
Reversing
not
notposs.
poss.
Consult workshop
Consult workshop The automatic transmission is malfunctioning. You cannot drive in
reverse.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function function The automatic transmission is malfunctioning.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop The automatic transmission is malfunctioning.
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop. Display
messages
259On-board computer and displays Z
Page 263 of 369
Display messages
Possible causes/consequences and
M
MSolutions Stop vehicle Shift
Stop vehicle Shift
to P Leave engine to P Leave engine
running running The automatic transmission has overheated.
X Drive on carefully.
If the display message disappears, the automatic transmission is
available again.
If the multifunction display still shows the display message:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Wait until the automatic transmission has cooled down and the dis-
play message goes out. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, always shift the transmission to position Pbefore you
switch off the engine.
X Before leaving the vehicle, apply the electric parking brake. Clutch overheated
Clutch overheated
Avoid pulling away Avoid pulling away
If necessary, If necessary,
quickly quickly
release
release and
and
engage the clutch
engage the clutch The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over longer
distances.
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, drive on at a steady speed.
X Remove your foot from the clutch pedal and do not allow the clutch
to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch has
cooled down, the display message disappears. The clutch is fully
operational again. For engine start For engine start
depress clutch depress clutch You have attempted to start the engine without depressing the clutch
pedal.
X Depress the clutch pedal.
X Restart the engine. The engine has stalled while pulling away, e.g. because the clutch
pedal was released too quickly.
X Depress the clutch pedal again.
The engine starts automatically.
X Slowly release the clutch pedal to pull away. 260
Display
messagesOn-board computer and displays
Page 264 of 369
Display messages
Possible causes/consequences and
M
MSolutions Trans. oil overhea‐
Trans. oil overhea‐
ted Drive on with ted Drive on with
care care Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive program Mand the temporarily active manual drive pro-
gram are no longer available. Engine power output is reduced.
X Allow the vehicle to cool down. 4matic currently
4matic currently
unavailable unavailable 4MATIC has overheated. The vehicle is only driven by the front wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again and
the vehicle is driven by all four wheels. 4matic inoperative 4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Consult a qualified specialist workshop. A The tailgate is open
G WARNING
When the engine is running, exhaust gases can enter the vehicle inte- rior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is inoperative due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. Display
messages
261On-board computer and displays Z
Page 265 of 369
Display messages
Possible causes/consequences and
M
MSolutions j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose. There
is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Engage the ball coupling of the trailer tow hitch in the end position
(Y page 214). &
inoperative inoperative
Battery
Battery
Low
Low The on-board voltage is too low The auxiliary heating has switched
itself off or cannot be switched on (Y page 137).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 137).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
If the vehicle is on a level surface and the engine has cooled down:
X Make up to four attempts to switch on the auxiliary heating, waiting
several minutes between each attempt (Y page 137).
If the auxiliary heating does not switch on:
X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra steering force
required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. 262
Display
messagesOn-board computer and displays
Page 266 of 369
Display messages
Possible causes/consequences and
M
MSolutions Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before Before
starting
starting the
the
engine, turn the
engine, turn the
steering wheel. steering wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone
Telephone
No
Noservice
service Your vehicle is outside the mobile phone network provider's trans-
mitter/receiver range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 306).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery(Y page 82). Display
messages
263On-board computer and displays Z
Page 267 of 369
Display messages
Possible causes/consequences and
M
MSolutions Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Locate the key. Because there is interference from a strong source of radio waves, the
key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Insert the key into the ignition lock and bring into key mode. Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key The key is continually undetected.
The key detection function has a temporary malfunction or is faulty. A
warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps on the instrument cluster
General notes
Some systems perform a self test when the ignition is switched on. Some warning and indicator
lamps may temporarily switch on or flash during the test. This behaviour is nothing to be concerned about.
The warning and indicator lamps will alert you to a malfunction if they switch on or flash after the
engine is started or while driving. 264
Wa
rning and indi cator lamps on the instrument clusterOn-board computer and displays
Page 268 of 369
Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for
six seconds after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 45).ü
N
For certain countries only: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to six seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 45).
The warning tone ceases. ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as the
driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 45).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 45).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are driving
faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out and the intermittent warning tone ceases. Warning and indicator lamps on the instrument cluster
265On-board computer and displays Z
Page 269 of 369
Safety systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The red brake system warning lamp is lit while the engine is running. A warning
tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road and traffic
conditions. Do not drive on.
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop.
X Observe the additional display messages on the multifunction display. J
N
The red brake system warning lamp is lit while the engine is running. A warning
tone also sounds.
There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road and traffic
conditions. Do not drive on.
X Secure the vehicle against rolling away (Y page 166).
X Do not top up the brake fluid. Topping up will not correct the fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages on the multifunction display. 266
Warning and indicator lamps on the instrument clusterOn-board computer and displays
Page 270 of 369
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
ABS (Anti-lock Braking System) has been deactivated due to a fault. BAS (Brake
Assist), Active Brake Assist, ESP ®
(Electronic Stability Program), ESP ®
trailer sta-
bilisation, the HOLD function, hill start assist, the adaptive brake lights and
PRE‑SAFE ®
are also therefore deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased risk of skidding and/or accident.
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such as the navigation system or the automatic transmission, will be unavailable. Warning and indicator lamps on the instrument cluster
267On-board computer and displays Z