audio MERCEDES-BENZ GLA SUV 2018 User Guide

Favorites button
You can assign predefinedfunction susin gth e
g favorite sbutto nand call them up by press-
ing th ebutto n (
Ypage 241).
Favorites
Calling up and exiting favorites
XTo call up :press th eg buttonon th econ-
troller .
XSelect afavorite ,e.g. Vehicl e.
The favorite sare displayed.
XTo exit :press th eg buttonagain .
Adding favorites
Adding predefined favorites
XPress th eg button.
XCOMAND: slide6thecontroller.
XAudio 20: slide5or6 thecontroller.
The men ubar is displayed.
XSelec tReassign.
The categories are displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XCOMAND: to add thefavorite to th edesired
position ,tur nand press th econtroller.
If afavorite has already been added at this
position ,it will be overwritten.
XAudio 20: to add thefavorite to th edesired
position ,turn, slide 5or6 and press th e
controller.
If afavorite has already been added at this
position ,it will be overwritten.
Adding your own favorites
You can add climat econtrol as afavorite ,for
example.
XSelec tVehicl eQVehicle Settings.
XPress and hold th eg buttonuntil th e
favorite sare displayed.
XAd d a favorite to th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Navigation mode
Important safety notes
GWARNIN G
If you operate information systems and com-
munication equipmen tintegrate din th evehi-
cle when driving ,you may be distracte dfrom
th etraffic situation .You could also lose con-
trol of th evehicle. Ther eis aris kof an acci-
dent.
Only operate this equipmen twhen th etraffic
situation permits. If you are no tsure that this
is possible ,park th evehicl epayin gattention
to traffic condition sand operate th eequip-
men twhen th evehicl eis stationary.
You must observ eth elegal requirements for th e
country in whic hyou are currentl ydriving when
operating th enavigation system.
General notes
Amon gother things, correct functioning of th e
navigation system depend son GPS reception .In
certai nsituations, GPS reception may be
impaired ,there may be interferenc eor there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped wit hGarmin
®MA PPILOT
(see th emanufacturer' soperating instructions).
The Garmin
®MA PPILOT operating instruction s
are store don th eSD car das aPD Ffile .The SD
car dbox contains aquic kguide .
The followin gdescription sapply to navigation
wit hCOMAND .Further information can be
foun din th eDigital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelec tNav iQNavigation.
The map shows th evehicle's curren tposition .
XSlide6thecontroller.
XSelec tOption sQRout eSettings.
Notes for rout etypes:
REco Route
RDynami cTraffi cRoute
Operating system241
Multimedia system
Z

Authorization by entering a passkey (passcode):
XSelect the Bluetooth®name of the mobile
phone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number combi- nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Connecting a mobile phone (Audio 20)
Requirements
For telephony via the Bluetooth®interface, you
require at least one Bluetooth®-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode . The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone . With theadditional tele-
phone , you can receive incoming calls.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions). If the mobile phone supports the PBAP (
Phone
Book Access Profile) and MAP ( Message
A ccess Profile) Bluetooth
®profiles, the follow-
ing information is transmitted after you connect
the main telephone:
RPhone book
RCall lists
RText messages and e-mail
iFurther information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author-ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
XSelect Tel/®QConn. DeviceQCon‐nect New Device.
XSelectConnect via Vehicle.
XSelect mobile phone.
Connecting a mobile phone
XOne-telephone mode: selectConnect as
New Main Phone.
XTwo-telephone mode: selectConnect as
Additional Phonewhen a mobile phone is
already connected.
244Operating system
Multimedia system

A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi- lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered.
iYou cannot end an automatically triggered
emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as determined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
258Features
Stowag ean d features

attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
iIf the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside assistance button
XPress roadside assistance call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in roadside assistance but- ton :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that a call is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on the multimedia sys-
tem, for example.
Voice output is not available.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 263).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
Features259
Stowage and features
Z

Further details are available in your mbrace
manual.
iThe system has not been able to initiate a
roadside assistance call, if:
Rthe indicator lamp for roadside assistance
call button :is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting call
message appears in
the multifunction display. The audio system is muted.
If a connection can be made, the Call con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that a call is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on the multimedia sys-
tem, for example.
Voice output is not available.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button :
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding multimedia system button
for ending a phone call
260Features
Stowage and features

iWhen a call is initiated, the audio system is
muted. The mobile phone is no longer con-
nected to the multimedia system. However, if
you want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to 20 way points.
You are prompted to confirm route guidance to
the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved in
the address book.
iThe Destination Download function is avail-
able if the relevant mobile phone network is
available and data transfer is possible.
iThe Destination Download function can only
be used if the vehicle is equipped with a nav-
igation system.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
iYou can also use the Route Assistance func-
tion if your vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
iTo use "Search & Send", your vehicle must
be equipped with mbrace and a navigation
system. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry service. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a destina-
tion address into the entry field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
iExample:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
iInformation on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up destination addresses
XSwitch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning cVdor sliding XVYthe
controller and confirm with W.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved in
the address book.
iIf you have sent more than one destination
address, each individual destination must be
confirmed separately.
Features261
Stowage and features
Z